Job DescriptionBe part of an amazing story\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nOur Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will have the opportunity to receive expert training and develop your skills in this role. You will create and foster relationships with store teams and law enforcement agencies. Our goal is to protect company assets while maintaining a safe, customer-centric shopping environment.\nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.\nSome additional benefits we offer include:\n\n Merchandise discounts\n Performance-based incentives\n Annual merit review\n Employee Assistance Program with mental health counseling and legal/financial advice\n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees\n Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues\n Recover stolen merchandise\n Research and provide statements and evidence to support investigations\n Prepare reports on theft incidents, investigations, and audits\n Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation\n Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement\n Testify in court for criminal and civil cases\n Train colleagues on protocols to help protect company assets\n Respond to alarm conditions and work on special assignments\n Facilitate first aid for customers and colleagues\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n\nWho you are\n\n Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n A resourceful self-starter who can adapt quickly to changing priorities\n Ability to communicate and share information with diverse groups of customers and peers\n Enjoy working as part of a team, as well as independently\n Obtain and maintain required licenses, trainings, and certifications\n High School Diploma or equivalent\n\nEssential Physical Requirements you will perform\n\n Walking, standing for extended periods; bursts of quick movement\n Apprehension of subjects in accordance with company policy\n Requires hearing, close vision, color vision, and ability to adjust focus \n Occasional stooping, kneeling, crouching, and reaching above eye level\n Ability to spend long periods of time in enclosed areas\n Lifting and moving items up to 30 pounds\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\n \n \nSTORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nAs a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy’s team.\nWhat We Can Offer You\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice \n\nAccess the full menu of benefits offerings here.\nWhat You Will Do\n\n Inspire teamwork to reach sales goals and elevate the customer experience\n Support the total Beauty team in driving and delivering market share events\n Demonstrate knowledge of products and services to build rapport and loyalty\n Understand how to drive sales through brand training, events, and strategies \n Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches\n Build brand loyalty through engaging customers in our rewards program\n Communicates with vendors and store leadership to execute company and store-based events achieve sales goals\n Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals\n Recruit, train, coach, motivate and develop colleagues on policies and goals\n Lead product demonstrations and peer-to-peer training\n Merchandise new receipts, process damages, testers and select merchandise to return to vendors\n Adhere to hygiene standards and asset protection control and compliance procedures\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n\nSkills You Will Need\nLeadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.\nSubject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.\nAnalytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.\nCommunication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.\nInterpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.\nCreativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.\nDetail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met\nCollaboration: Partnership with the total Beauty team to drive line sales and deliver the customer experience\nWho You Are\n\n Leads by example and motivates team to reach goals \n Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand\n Inspires customers to buy and help them look and feel beautiful and confident. \n Enthusiastic about the beauty industry and have the skills to provide outstanding customer service \n Possess a passion and a business-minded attitude to succeed in a performance-based work environment \n Able to resolve customer problems in a constructive and forward-looking\n You can manage multiple tasks at once in a fast-paced environment \n Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n 1 to 2 years of relevant work experience\n\nEssential Physical Requirements\n\n Prolonged periods (at least two consecutive hours) of standing/walking around the store or department\n Frequent use of computers and handheld electronic equipment\n Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder. \n Lifting and moving items weighing up to 25 lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\n \n \nBEAUTY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nThe Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.\nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice \n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.\n Explain and demonstrate use of fragrances through actual application or card application\n Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies\n Attend product training classes and seminars\n Ensure proper presentation, organization, storing, and replenishment of stock\n Participate in pre-selling and sales driving events to maximize sales\n Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)\n Ensure work area is free from hazards and work in a safe manner\n Adhere to Asset Protection and inventory control and compliance procedures\n Be in compliance with all hygiene standards\n Follows shortage programs and procedures\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities \n Dependable attendance and punctuality\n\nWho you are\n\n High School Diploma or equivalent required.\n 1-2 years related experience.\n Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.\n Resourceful and able to adapt quickly to changing priorities.\n Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.\n Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.\n\nEssential Physical Requirements\n\n Position requires prolonged periods of standing/walking around store or department.\n May involve reaching, crouching, kneeling, stooping and color vision.\n Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.\n Frequently lift/move up to 25lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \nBEAUTY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Summary\nAs a Fine Jewelry Sales colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex and create shopping experiences that make every customer feel welcomed and comfortable in the Jewelry and Watch Complex. This includes meeting sales goals, promoting our loyalty and warranty programs, and building relationships with customers through our clientele program. In this role, you will continually demonstrate superior product knowledge to educate and assist your customer in selecting and purchasing items that meet their tastes, preferences and budget. \nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice \n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Engage with customers to understand their needs and demonstrate knowledge of products to build sales and minimize returns\n Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience\n Support customers who are using devices to shop and compare\n Assist customers in trying on various watch models, adjusting straps or bands to achieve a comfortable fit\n Participate in ongoing product knowledge training through both technology and vendor partners\n Use point of sale technology and applications to assist in selling and fulfilling of customer orders\n Participate in pre-selling and sales-driving events, including trunk shows\n Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy online, Pickup in Stores (BOPS)\n Ensure proper processing, presentation, organization, storing and replenishment of stock\n Adhere to asset protection programs and procedures to ensure audit compliance\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n\nWho you are\n\n Flexible availability, including days, evenings, weekends and holidays\n Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues\n Resourceful and able to adapt quickly to changing priorities\n 1-2 years of related experience required\n\nEssential Physical Requirements\n\n Maintaining a stationary position, walking and reaching with hands and arms\n Reaching, including above eye level, crouching, kneeling, stooping and color vision \n Frequent use of computers, handheld electronic equipment and cash registers\n Requires close vision, color vision and ability to adjust focus\n Lifting and moving items weighing up to 25 lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\n \n \nSTORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionAbout:\nMacy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. \nThe magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.\nStore colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s. \nJob Overview:\nThe Service Center Associate is responsible for driving all daily activities in the Cash Office/Gift Wrap area including wrapping and packing merchandise and giving refunds to customers in accordance with procedures and standards. Additionally, the associate is responsible for developing associates to deliver outstanding customer service through observation, training, coaching, and celebration.\nEssential Functions:\n\n Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area. \n Wrap customers’ in-store and mail-order purchases in a timely manner.\n Issue boxes, tissue, ribbon, and cards to customers. \n Effectively charge and ring up customers for gift wrapping materials and services using the register system (POS). \n Issue change and RF scanning equipment to associates in selling departments. \n Maintain supply inventory and keep supervisor informed of supply levels.\n Balance the safe and order money when needed. \n Maintain a working relationship with banks regarding issues with checks and other miscellaneous items. \n Maintain check-out/in log for equipment. \n Maintain records on sends processed including UPS manifests, fees, etc.\n Sell gift certificates and direct customers to Credit Inquiry Telephones as needed. \n Answer phones and forward calls to store departments and executives accordingly. \n Follow store’s audit policies and procedures.\n Ensure that proper housekeeping and safety standards are followed in the department. \n Perform other duties as assigned. \n Follows shortage programs and procedures. \n Perform these functions in an efficient manner, as directed by the Supervisor. \n Regular, dependable attendance and punctuality. \n\nQualifications and Competencies:\n\n High School Diploma or equivalent required.\n At least one year of customer service experience.\n Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. \n Basic math functions such as addition, subtraction, multiplication, and division. \n Able to use a calculator.\n Self-starter, able to work independently and as part of a team and must have good time management skills.\n Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.\n Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.\n Strong organizational skills. \n Must be able to multitask in a fast-paced environment. \n Must be able to collaborate and function as a member of a team. \n Must possess a strong sense of urgency. \n Should be comfortable with the use of computers and frequent use of RF equipment.\n Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.\n\nPhysical Requirements:\n\n Position requires prolonged periods of standing/walking around store or department.\n May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders. \n Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. \n May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.\n Frequently lift/move up to 30lbs. \n\n\n \n \n STORES00\n \n \nThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\n
Job Summary\nAs a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge. \nWe're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.\n
What we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.\nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice\n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience.\n Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.\n Offer options and solutions to customers to complete the sale.\n Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement. \n Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.\n Maintain department recovery standards, including selling floor and fitting rooms.\n Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.\n\n
Skills You Will Need\n\n Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. \n Communication: Comfortable communicating with customers virtually, via phone, and in person. \n Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. \n Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. \n Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources. \n Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.\n Collaboration: Partnership with the total team to drive sales and deliver the customer experience.\n\nWho you are\n\n Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.\n Enjoy meeting people, learning about them, and sharing information.\n Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.\n You can handle electronic devices with no problem.\n Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.\n No Education or Experience Required.\n\n
Essential Physical Requirements\n\n Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.\n Frequent use of computers and handheld electronic equipment.\n Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders. \n Lifting and moving items weighing up to 30 lbs.\n\n
About Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \nSTORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nAs a Merchandising Colleague, also known as a Front of House Colleague, the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. You will also be responsible for aiding in floor relocations, enhancing the visual presentation of merchandise, arranging and maintaining product displays, and ensuring up-to-date pricing and signage.\nWe're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.\nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include:\n\n Merchandise discounts\n Performance-based incentives\n Annual merit review\n Employee Assistance Program with mental health counseling and legal/financial advice\n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience\n Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer\n Offer options and solutions to customers to complete the sale\n Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement\n Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items\n Maintain department recovery standards, including selling floor and fitting rooms\n Ensure accurate pricing and signage throughout the store is by regularly using technology to update product prices, promotions, and information on products and fixtures in accordance with company guidelines and policies\n Work with other team members to achieve department goals and maintain a positive work environment\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n\nSkills You Will Need\nProduct Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices\nSales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events\nTechnology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders\nContinuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources\nInterpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments\nCollaboration: Partnership with the total team to drive sales and deliver the customer experience\nWho you are\n\n Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n Enjoy meeting people, learning about them, and sharing information\n Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics\n You can handle electronic devices with no problem\n Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English\n No Education or Experience Required\n\nEssential Physical Requirements\n\n Prolonged periods (at least two consecutive hours) of standing/walking around the store or department\n Frequent use of computers and handheld electronic equipment\n Reaching, including above eye level, crouching, kneeling, stooping and color vision\n This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders\n Lifting and moving items weighing up to 50 lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\n \n \nSTORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nAs a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.\nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice \n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Greet customers in a friendly and helpful manner\n Use product knowledge to give expert guidance to each customer based on their wants, features, and choices \n Build a relationship with customers by introducing them to beauty products and finding out their hidden needs \n Show and teach the use of all beauty products by applying them on the customer \n Keep proper display, organization, storage and restocking of inventory \n Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program \n Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets\n Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested \n Merchandise new arrivals, process damages, testers and select merchandise to return to vendors \n Use point of sale technology and applications to help in selling and fulfilling of customer orders \n Follow hygiene standards and asset protection control and compliance procedures\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities\n\nSkills You Will Need\nProduct knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. \nCommunication: Comfortable communicating with customers virtually, via phone, and in person. \nSales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. \nTechnology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. \nContinuous learning: Self-driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources. \nMakeup application: Show and teach the use of all beauty products by applying them on the customer. \nSubject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.\nInterpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.\nCollaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience\nWho you are\n\n Possess a passion and a business-minded attitude to succeed in a performance-based setting\n Able to resolve customer problems in a constructive and forward-looking way \n Strong organizational skills and can manage multiple tasks at once in a fast-paced environment \n Able to work a flexible schedule including evenings & weekends\n Enthusiasm for the beauty industry and the skills to provide outstanding customer care\n Flexible and able to use sound judgment in ambiguous situations\n Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality \n At least 1 year of customer service or selling experience required\n Previous cosmetic or fragrance sales experience a plus\n\nEssential Physical Requirements\n\n Prolonged periods (at least two consecutive hours) of standing/walking around the store or department\n Frequent use of computers and handheld electronic equipment\n Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder. \n Lifting and moving items weighing up to 25 lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \nBEAUTY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. \nWhat we can offer you
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice
\n \n\n Access the full menu of benefits offerings here.\nWhat you will do\n\n Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. \n Lead colleagues in the execution and completion of assigned tasks.\n As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.\n Ensure high-level of customer service through problem-solving and customer-focused resolutions. \n Enhance the in-store customer experience by promoting our Macy's mobile app.\n Meet with People Leaders throughout the day to plan and monitor total store activities. \n Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.\n Perform store opening and closing procedures, including accessing alarm system and settling the registers. \n Lead and participate in the adherence to our best in class merchandise standards. \n Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.\n\nWho you are\n\n Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n Proficient in communicating effectively with customers and providing clear direction to colleagues \n Self-starter in adapting quickly to changing customer expectations and needs\n Resourceful and able to adapt quickly to changing priorities and deadlines\n 1-2 years of direct retail experience preferred\n High school diploma or equivalent\n\nEssential Physical requirements you will perform\n\n Prolonged periods (at least two consecutive hours) of standing/walking around the store or department\n Frequent use of computers and handheld electronic equipment\n Reaching, including above eye level, crouching, kneeling, stooping and color vision\n Lifting and moving items weighing up to 30 lbs.\n\n
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.\n \n \n
STORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Job DescriptionBe part of an amazing story.\nMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.\nJob Overview\nThe Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.\nWhat we can offer you\nJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \nSome additional benefits we offer include: \n\n Merchandise discounts \n Performance-based incentives \n Annual merit review \n Employee Assistance Program with mental health counseling and legal/financial advice \n\nAccess the full menu of benefits offerings here.\nWhat you will do\n\n Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.\n Explain and demonstrate use of fragrances through actual application or card application\n Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies\n Attend product training classes and seminars\n Ensure proper presentation, organization, storing, and replenishment of stock\n Participate in pre-selling and sales driving events to maximize sales\n Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)\n Ensure work area is free from hazards and work in a safe manner\n Adhere to Asset Protection and inventory control and compliance procedures\n Be in compliance with all hygiene standards\n Follows shortage programs and procedures\n Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities \n Dependable attendance and punctuality\n\nWho you are\n\n High School Diploma or equivalent required.\n 1-2 years related experience.\n Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.\n Resourceful and able to adapt quickly to changing priorities.\n Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.\n Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.\n\nEssential Physical Requirements\n\n Position requires prolonged periods of standing/walking around store or department.\n May involve reaching, crouching, kneeling, stooping and color vision.\n Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.\n Frequently lift/move up to 25lbs.\n\nAbout Us\nThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.\nJoin us and help write the next chapter in our story - Apply Today!\n \n \nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \nBEAUTY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
