SUMMARY:
Primary Care Nurse (RN/LPN) provides patient care within the ambulatory setting, utilizing assessment and teaching skills to foster patient health. The PC Nurse tracks patients at risk, collaborates with medical providers, performs POC testing, administers medications/immunizations, and responds to the health education needs of patients and families. The PC Nurse provides information and direction to support the Team CA staff to assure clinic flow and that patient needs are met
Participates in LCHC community outreach efforts, as appropriate and as assigned. This may include serving as a health consultant for the Lynn Public Schools, local day care centers, after school program, day camps or other community related organizations; providing such services as programmatic consultation, preparation/review of health-related policies and documentation or participating in health screenings, health education programs or counseling at health fairs and other similar community events.
QUALIFICATIONS:
Graduate of accredited nursing programCurrent Mass. LicensureBLS certificationHistory of good attendance and positive work attitudeEXPERIENCE:
Previous Community Health or Ambulatory Experience preferredExperience with diverse populations a plus.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Summary:
Medical Assistants (MA) at Lynn Community Health Center (LCHC) deliver high-touch care as integral members of the integrated care team in a patient-centered health home. LCHC MA’s continually embrace and adopt increasingly dynamic and complex responsibilities to meet the demands of an ever-evolving healthcare marketplace and the integration of innovation in patient care delivery. The MA will perform a variety of patient care activities as a core member of an interdisciplinary health home team. Duties include managing provider flow, rooming patients, collecting vital signs and specimens, performing point of care testing and screenings, collecting components of the patient’s health history and psychosocial circumstances, preparing for patient care by recognizing needed screenings, tests, and treatments, and placing appropriate orders in the patient health record.
QUALIFICATIONS:
High School diploma or equivalent requiredCompletion of a Medical Assistant Training program with a successfully completed externship or Completion of a Medical Assistant Training program and 6 months' experience working as a Medical Assistant. Medical Assistant certification from an accredited program preferred.Bi-lingual in Spanish/Khmer/ Russian with knowledge of medical terminology preferred.Exceptional attendance and a positive work attitudeA desire to work as a collaborative member of a multi-disciplinary teamEXPERIENCE:
Previous medical assisting experience in a community setting with demonstrated attention to detail, preferred.Optimize patient satisfaction, provider time and exam room utilization by maintaining patient flow, keeping appointments on schedule by alerting provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding provider of delays.Assure efficient patient visit by assuring all appropriate data, documentation, reports and forms are available to the provider prior to the visit. Obtain brief history of chief complaint/reason for visit, allergy status and other pertinent information on the appropriate EHR. Perform all vital signs, necessary screenings, measurements, and point of care testing and record results accurately on the appropriate EHR template.Prepare patient for examination by the provider, assisting as needed with undressing, gowning, draping, etc. and preparing the necessary equipment/supplies needed for the exam/procedure. Read LessPharmacist - Peabody location - Temporary
Are you interested in helping the Program of All-Inclusive Care for the Elderly (PACE) patient population maintain connected and meaningful lives, within their home?
The Pharmacist will receive prescriptions, work directly with the Pharmacy Technicians and Delivery Drivers to ensure PACE patients with timely access to medications through efficient management of medication refill requests and mail in orders.
Are you looking for benefits effective on the first day of employment?Do you want to work where your professional growth and development are a priority?Are you willing to Contribute to the team effort by supporting all team members?BASIC QUALIFICATIONS:
Massachusetts Pharmacy License Graduate of an ACPE accredited college of pharmacy with a Doctor of Pharmacy degree. ASHP accredited residency and/or ACCP board certification in pharmacotherapy.Adhere to the requirements of the Massachusetts Board of Pharmacy for licensed pharmacists.Maintain required continuing education for licensure.Ability to manage time and multi-task with many changes in priorities throughout the workday.Critical thinking and complex problem-solving skills.Interpersonal communication skills, both written and verbal, with the ability to work independently in a teamwork environment.Compliance with all applicable policies, procedures, and standards of Lynn Community Health Center
DESIRED QUALIFICATIONS:
Bilingual in other languagesRead Less
SUMMARY:
Medical Assistants (MA) at Lynn Community Health Center (LCHC) deliver high-touch care as integral members of the integrated care team in a patient-centered health home. LCHC MA’s continually embrace and adopt increasingly dynamic and complex responsibilities to meet the demands of an ever-evolving healthcare marketplace and the integration of innovation in patient care delivery. The MA will perform a variety of patient care activities as a core member of an interdisciplinary health home team. Duties include managing provider flow, rooming patients, collecting vital signs and specimens, performing point of care testing and screenings, collecting components of the patient’s health history and psychosocial circumstances, preparing for patient care by recognizing needed screenings, tests, and treatments, and placing appropriate orders in the patient health record.
DUTIES AND RESPONSIBILITIES:
Optimize patient satisfaction, provider time and exam room utilization by maintaining patient flow, keeping appointments on schedule by alerting provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding provider of delays. Assure efficient patient visit by assuring all appropriate data, documentation, reports and forms are available to the provider prior to the visit. Obtain brief history of chief complaint/reason for visit, allergy status and other pertinent information on the appropriate EHR. Perform all vital signs, necessary screenings, measurements, and point of care testing and record results accurately on the appropriate EHR template. Prepare patient for examination by the provider, assisting as needed with undressing, gowning, draping, etc. and preparing the necessary equipment/supplies needed for the exam/procedure.QUALIFICATIONS:
High School diploma or equivalent requiredCompletion of a Medical Assistant Training program with a successfully completed externship or completion of a Medical Assistant Training program and 6 months’ experience working as a medical assistant.Medical Assistant certification from an accredited program preferred.Bi-lingual in Spanish/Khmer/ Russian with knowledge of medical terminology preferred.Exceptional attendance and a positive work attitude.A desire to work as a collaborative member of a multi-disciplinary team.EXPERIENCE:
JOB SUMMARY:
The Lynn Community Health Center (LCHC) Clinical Pharmacist will provide medication management expertise in a Federally Qualified Health Center (FQHC) environment under a collaborative practice agreement. Through direct patient care, embedded on a care team, the Clinical Pharmacist will leverage their clinical expertise and knowledge of medications to ensure our patients have better health outcomes. The Clinical Pharmacist will work closely with the Community Pharmacy Cooperative (CPC) team, which manages our internal pharmacy. CPC is a subsidiary organization of Community Care Cooperative (C3), the Accountable Care Organization of which LCHC is a member. The Clinical Pharmacist position is currently embedded at the practice site though some responsibilities may be achievable remotely.
PURPOSE: To improve patient outcomes and safety.
WORK HOURS: 40 HOURS FULL TIME HYBRID
RESPONSIBILITIES:
Provides collaborative drug therapy management (CDTM) including initiating, modifying, discontinuing, monitoring, refilling drug regimens for specific populations based on organizational needs.Maintains a collaborative practice agreement and Massachusetts Controlled Substance License consistent with state law for purposes of providing CDTM.Educates patients on their medications and promotes effective medication useIdentifies patient specific barriers to adherence and develops plan to improve medication-taking behavior (ex. prepackaged medication packs, delivery, med synchronization, coordination with inhouse pharmacy)Assists in addressing medication access issues related to affordabilityUnderstands the interdependencies of all pharmacy team member responsibilities and collaborates with retail pharmacists working towards a seamless pharmacy experience for patients.Documents encounters and interventions in our Electronic Health Record, maintaining patient confidentiality in all aspects of care including use of electronic information. Participate in collection, maintenance, aggregation, and presentation of data to support clinical pharmacy services.QUALIFICATIONS AND EXPERIENCE:
Graduate of an ACPE accredited college of pharmacy with a Doctor of Pharmacy degree. Prefer ASHP accredited residency. (BPS) Board Certified in a Pharmacy SpecialtyLicensed pharmacist in the state of Massachusetts. Adhere to the requirements of the Massachusetts Board of Pharmacy for licensed pharmacists.Maintains required continuing education for licensure.Completed ASHP Accredited PGY1 with Emphasis in Ambulatory Care or PGY 1 plus PGY 2 in Ambulatory Care preferred.3-5 years of clinical pharmacy experience preferred.Board Certified preferred (BCACP) certified or equivalent certification in area of expertise or willingness/ability to obtain within 2 years of employment preferred. Read LessSUMMARY:
We are seeking a Dentist to join our team! The Dentist provides quality oral health care to the patients of the Lynn Community. General Dentist must follow the standards and mission established by the Lynn Community Health Center. General Dentist provides preventative and restorative services in dentistry and promotes optimum oral health
Participate in LCHC community outreach efforts, as appropriate and as assigned. This may include serving as a health consultant for the Lynn Public Schools, local day care centers, after school program, day camps or other community related organizations; providing such services as programmatic consultation, preparation/review of health-related policies and documentation or participating in health screenings, health education programs or counseling at health fairs and other similar community events.
QUALIFICATIONS:
Doctorate in Dentistry (DMD, DDS or BDS)Massachusetts Licensure in Dentistry.Three years experience in the Dental field.History of good attendance and positive work attitude.
SPECIAL REQUIREMENTS:
The essential duties of this position present risk of exposure to airborne infection, body fluids, and blood-borne pathogen. Annual BBP Training is required. Up to date immunization and annual TB testing is required. Hepatitis B vaccine and annual flu immunization are strongly recommended. All necessary vaccines are available at no charge at the health center. A Declination form must be signed if the Hepatitis B or other recommended vaccines are declined.Results of inquiry to Criminal Offender Record Investigation (CORI) must be acceptable under health center standards.CORE RESPONSIBILITIES:
Respect and maintain patient confidentiality in all aspects of care including use of electronic information. Treat all patients in a welcoming and professional manner.Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior within the clinical setting.Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.Welcome new employees and students to the team by assisting with their orientation to the team and mentoring them, as requested.DUTIES AND RESPONSIBILITIES:
Diagnose and treat dental disease, injuries and malformations of hard and soft oral tissues and related oral structures. Examines patients to determine the nature of the dental condition utilizing x-rays, dental instruments and other diagnostic procedures.Provides preventive dental services to patients such as application of fluoride, sealants and education in oral and dental hygiene.Responsible to supervise dental assistants who are assigned to themProvide direct care to scheduled patients and/or walk-in patients when necessary.Following all the LCHC Dental policies but not limited to: Emergencies, Prior Approvals, Scheduling, Late policy, No shows and all clinical protocols. Chart all existing treatment, dental conditions and treatment plan in dentrix and order the treatment plan for better communication between clinical and administrative staff for better patient’s care.Completion and signature of any forms necessary for patients billing, understanding the different dental insurances basis and meeting the standards and requirements of third- party payors.Provide consultation and collaborate to other Health Center providers and staff.Participate in scheduled meetings for case management or quality assurance.Participate in formulation and evaluation of applicable protocols.Participate in any contracts in which the Center is engaged and where his/her services are required, as long as given reasonable notice to consider options.Participate in quality improvement activities by the Dental Program and/or the Health Center or as required by a funding or regulatory agency. Subject to all standards of productivity established with his/her input by the Health Center or as required by a funding or regulatory agency. Participate in on-site and off-site continuing education programs and in-service training, to maintain license and to meet the need of the people. Participate in development of short range and long-range dental service plans and objectives.Present recommendations to Dental Director, Associate Dental Director and Office Coordinator in a respectful manner as appropriate.Maintain current awareness of developments in dental care field by attending workshops and seminars and reading professional journals.Provider adheres to all LCHC Policies and Procedures. Read Less
POSITION SUMMARY:
The entry level Medical Coder is responsible for documentation improvement and integrity and serves as a liaison between clinical care providers, finance, and billers. This role is also an information and educational resource, providing proactive and retrospective review of health center visits as they relate to ICD-10-CM diagnosis coding and reimbursement. The entry level Medical Coder will audit medical records to ensure completeness, accuracy and compliance with Medicaid coding and supporting documentation guidelines.
KEY RESPONSIBILITES:
Evaluates medical record documentation for completion to ensure accuracy and compliance to meet Medicaid and ICD-10-CM standards.Compares past and present medical history of each participant to maintain complete and accurate ICD-10 codes for appropriate reimbursement.Reviews medical records prospectively to ensure that the care of the patient is recorded in language that payers can interpret which accurately and completely depicts acuity of the patient and resources expended.In close collaboration with the billing team, reviews medical records retrospectively, to ensure that accurate ICD-10 codes were selected by the provider. All methods adhere to coding compliance guidelines.Serves as a resource for clinical teams to address risk adjustment and medical coding guidelines and updates. Communicates and addresses documentation issues and variances nursing staff, physicians and mid-level practitioners.Maintains a continuous presence with clinical teams to foster trust, collaborative relationships, and culture of improvement.Reviews bulletins, AAPC website, and periodicals, and attends workshops to stay abreast of current issues and changes in the laws and regulations governing medical coding and proper documentation. Develops capability for Lean thinking and scientific problem-solving.Maintains and improves upon effective and accurate IS systems for managing, tracking, and analyzing annual diagnoses capture rates and overall coding quality.QUALIFICATIONS:
History of good attendance and positive work attitude
Required Qualifications:
High school diploma or GED required. Completion of medical coding program preferred.1-3 years experience in medical setting.Experience with computer systems required, including EMR, web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:
Experience/Education in ICD-9/ICD-10 Coding. HCC or DxCG coding experience.Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.Experienced communicating with providers.Experienced with finance and billing systems. Read LessNURSE MANAGER - Pearl Team
The Nurse Manager supervises the nursing staff, medical assistants (MA), and nurse case managers who work in their team or department. Their work involves collaborating with other team leadership, and other nurse managers to ensure proper staffing, promote patient access, and improve workflows and processes to improve patient health outcomes and satisfaction.
The nurse manager's role is pivotal in ensuring a safe and healthy environment that supports the healthcare team's work and contributes to patient engagement. They oversee patient care, make management decisions, and work with staff to ensure that State, Federal, and other regulatory agency guidelines for patient safety are followed. The nurse manager is also crucial in educating staff about regulatory changes affecting care delivery. Lastly, the Nurse Manager is held to the same expectations outlined in the RN (Registered Nurse) job description when providing care to patients.
In this role you will:
Lead and manage the nurses and medical assistants on your team.Maintain a safe environment for staff and patients, ensuring that standards and the quality of care are maintained and aligned with the organizational goals.Follow the guidelines outlined in the Union contract and employee handbook when making disciplinary decisions and managing human resources. Ensure that the department workflows and activities are aligned with the organization's strategic plan and motivate staff to strive for professional excellence through mentorship, coaching, and professional development opportunities.Support staff by providing resources for implementation of evidence-based practicesHave a basic understanding of budgeting and financial processes.Delegate responsibilities based on scope of practice, education, appropriate competence, and experience.SPECIFIC DUTIES:
Collaborate with other nurse managers and practice managers to ensure adequate staffing on the team to support patient care.Ensure timely communication with the team regarding staffing, assignments, and information that may impact workflow. Work closely with practice managers to ensure scheduled templates (nursing, providers, BH, etc.) are being used as intended.Ensure staff collaboration between the different departments and external agencies. Be an active participant at meetings such as the daily 7:30 am staffing huddle meeting, the weekly Nurse manager meeting, the monthly all-leadership meeting, and any other mandatory assigned meetings.Support staff in managing departmental changes. Manage staff behavior using empathy, coaching skills, and discipline guidelines outlined in the Union Contract and the Employee handbook. Ensure all staff consistently follow LCHC standards of care and policies/procedures.Assure the team has the necessary resources to provide patient care as outlined in their job description.Promote integration of evidence-based research into practice at the unit level.Work with the team to complete quality improvement projects as identified by the organization/team. Conduct quarterly/yearly evaluations for all staff under direct supervision. Participate in the advancement of the organization's goals. Interview, hire, and coordinate the onboarding/training of new hires.Respond to customer service breakdowns that occur on the team.Ensure the reporting of reportable events in Compliatric.Oversee the ordering of supply for the department.
SPECIFIC DUTIES AND RESPONSIBILITIES RELATED TO INFECTIOUS DISEASE TEAM:
Provide comprehensive care to clients with HIV, Hepatitis C, Latent (LTBI)or Active Tuberculosis, Hepatitis A and B and Sexually Transmitted infections.Include education on disease process, risk reduction, and medication adherence.Participate in direct and indirect patient care for patients who have HIV, and/or HCV and/or TB or LTBI and/or Sexually Transmitted Infections, and/or Hepatitis A or B, including in-person visits, telephone triage, assessment, wound assessment, intervention, health maintenance, health education, health counseling, and planning activities. Coordinate care for patients with active TB with nurses from local public health departments and Salem Hospital. Participate in meetings, calls and follow-up with the Massachusetts Department of Public Health TB Division. Track and reviews laboratory and other pertinent diagnostic testing, informing medical provider of all results in a timely manner.In collaboration with the ID Provider, HIV Specialist/Family Medicine provider, Community Health Worker, Case Manager, Clinical Pharmacist, other Providers, patient and family formulate a plan of care that supports best practice and guides the patient in achieving identified/revising Self-Management goals.Obtain required specimens and perform or request diagnostic tests. Ensure that provider and patient are notified of abnormal results.Accurately document observation, pertinent patient conversations and action in the Electronic Record and in any grant required forms/logs.Collaborate with other programs serving the patient to foster seamless care.Assure that patients are scheduled for follow up, lab or other pertinent visits and receive periodic phone calls to support their health maintenance activities, adherence and possible medication side effects. Provide follow up of no shows.Maintain professional and technical knowledge by attending trainings and other related continuing education units. Coordinate patient care with other departments or providers within the health center including social service, enrollment, referral, Community Health Counselors, BH, HIV, WIC, SBHC, and Dental etc. to assure comprehensive health services for assigned patients.The successful applicant will offer:
Massachusetts Nursing licenseBachelor’s degree in nursing from an accredited program preferredMaster’s Degree, preferredBi-lingual in Spanish /Khmer/Russian with knowledge of medical terminology preferred.A desire to work as a collaborative member of a multi-disciplinary team.Read Less
School Based Health Center- Behavioral Health Therapist - Classical High School
Would you love to be a part of a diverse team that provides accessible and quality behavioral health care for children & adolescents in a school setting?
Are you interested in collaborating with school staff including teachers, social workers, adjustment counselors and school leadership to provide supportive, culturally aware, and trauma-informed care to children and adolescents? Are you passionate about social justice and providing empowering and affirming care on an integrated team?Are you interested in your professional growth and looking for a position with the potential for loan repayment/salary supplement, funding for license renewals, and continuing education opportunities?Do you value work-life balance and would enjoy a generous amount of time off including all school holidays, breaks, and 22 days off during the summer? Are you committed to strengthening your clinical skills with individual and group supervision and ongoing specialized training?Do you want to be part of a collaborative, mission-driven team where your voice and perspective is valued and encouraged?If yes? Please click here to apply for the position of SBHC – BH Therapist at the Lynn Community Health Center.
In this role you will:
Create patient-centered treatment plans, provide ongoing treatment, and case management services, and assess patient’s ongoing clinical needs and progress. Perform comprehensive biopsychosocial diagnostic evaluations with patients. Provide a team-oriented approach to patient care and fully participate in integrating behavioral health care with primary care.Engage in collaborative crisis management services in urgent situations.The successful applicant will offer:Must be licensed or license eligible to practice in the Commonwealth of Massachusetts (Psychology, LCSW, LICSW, LMHC or LMFT). If not yet independently licensed, clinical supervision and support will be provided toward your licensure.Doctoral or master’s degree, with commensurate practicum, internship, and post graduate work focused clinical mental health practice.Candidate must be bilingual in English and Spanish.Previous experience in participating in quality improvement activities and program development helpful.Experience in treating patients from diverse cultural and socio-economic backgrounds who experience a range of mental health challenges.Experience consulting and/or collaborating with the various agencies that provide care and support in the community for children and families.Starting salary commensurate with experience.
POSITION SUMMARY:
The Safety and Security Officers serve as a frontline safety professional responsible for maintaining a safe, secure, and welcoming environment for patients, staff, visitors, and community partners across all Lynn Community Health Center facilities.
This role combines healthcare security, workplace violence prevention, emergency response, risk management, customer service, and public safety functions to support the Health Center’s mission of providing high-quality healthcare in a safe and respectful environment.
The Safety and Security Ofconductrve as a visible safety leader who proactively identifies risks, responds to emergencies, de-escalates potentially volatile situations, supports emergency preparedness initiatives, conducts preliminary investigations, and collaborates with clinical teams, leadership, and public safety agencies.
Through a trauma-informed and patient-centered approach, the Safety and Security Officers protect people, facilities, information, and organizational assets while promoting a culture of safety, accountability, and respect throughout the organization.
KEY RESPONSIBILITES:
Safety & Security Operations
Maintain a highly visible safety presence throughout all Health Center facilities.Conduct routine interior and exterior patrols to identify hazards, suspicious activity, security concerns, or operational risks.Monitor and operate surveillance systems, panic alarm systems, access control systems, and related security technologies.Maintain security of restricted, clinical, administrative, and unoccupied areas.Assist with visitor management and facility access control procedures.Protect organizational assets and property from loss, theft, vandalism, or misuse.Provide safety escorts for staff, patients, visitors, and contractors as requested.Workplace Violence Prevention & Behavioral Safety
Serve as a frontline responder to workplace violence concerns and disruptive behavior incidents.Identify early warning signs of escalating behavior and intervene using approved de-escalation techniques.Support clinical teams during behavioral health emergencies and patient crises.Respond to verbal threats, intimidation, aggressive behavior, and other safety concerns.Participate in Workplace Violence Prevention training initiatives and exercises.Promote trauma-informed, patient-centered interactions during all encounters.Emergency Response & Preparedness
Respond promptly to emergency alerts, codes, safety incidents, and crisis situations.Assist with fire emergencies, medical emergencies, evacuations, shelter-in-place events, severe weather incidents, utility failures, and security incidents.Support implementation of Emergency Operations Plans and Incident Command System principles.Participate in drills, exercises, and emergency preparedness training activities.Assist with emergency communications and coordination efforts during incidents.Apply RACE, PASS, and other emergency response protocols as required.Incident Investigation & Documentation
Conduct preliminary investigations involving safety incidents, threats, theft, property damage, workplace violence events, and policy violations.Interview involved parties, witnesses, staff members, and visitors when appropriate.Collect, preserve, and document relevant evidence and information.Maintain chain-of-custody procedures when evidence is collected.Prepare detailed, accurate, and objective incident reports.Enter incidents into designated reporting systems in accordance with organizational procedures.Assist leadership with incident reviews and corrective action recommendations.Risk Management & Hazard Prevention
Identify environmental, operational, and behavioral safety risks.Conduct routine safety observations and facility inspections.Report hazards and unsafe conditions for corrective action.Support organizational safety initiatives, inspections, audits, and compliance activities.Assist with safety assessments and workplace violence risk assessments.Promote hazard recognition and injury prevention throughout the organization.Public Safety & External Agency Coordination
Communicate and coordinate with law enforcement, fire departments, EMS agencies, emergency management officials, and other public safety partners when necessary.Assist leadership during critical incidents and investigations.Provide situational updates and operational intelligence during emergencies.Support organizational continuity and recovery efforts following incidents.Customer Service & Community Relations
Demonstrate professionalism, empathy, and respect in all interactions.Provide assistance, guidance, and directions to patients, visitors, and staff.Address concerns in a calm, respectful, and service-oriented manner.Support a welcoming environment while maintaining safety expectations.Foster positive relationships with staff, patients, and community members.QUALIFICATIONS:
Associate Degree in Criminal Justice, Public Safety, Emergency Management, Healthcare Administration, or related field preferred; equivalent experience may be substituted.Minimum two years of experience in healthcare security, public safety, law enforcement support, emergency management, military service, behavioral health safety, or related field preferred.Experience in conflict resolution, crisis intervention, and behavioral de-escalation.Experience preparing incident reports, conducting investigations, and documenting findings.Experience operating surveillance systems, access control systems, and computerized reporting platforms.