Overview B2B/B2C Project Manager is newly created position and a key contributor to newly launched B2B/B2C delivery projects. This role will directly report to the Head of Last Mile Delivery and will work cross functionally, but most heavily with the product planning and supply chain solutions to move new products through the various touch points in order management, warehouse operations, transportation, Last Mile Delivery (LMD), return management and customer service. As an exceptional collaborator and communicator, this role will be responsible for communicating with internal/external customers. The position will also require leading day-to-day operations with the project team on task status, risks, and mitigation actions to ensure operational implementation of multiple go-live dates. Traveling (up to 25%) and business trips may be required to make site/customer visits. The ability to work in a fast-paced business environment, demonstrating flexibility and adaptability by managing numerous priorities concurrently; organizational and time-management abilities. Advanced technical skills with Microsoft Project or Monday.com, Microsoft Excel, and PowerPoint. Collaborate with the project team to define scopes, volumes, and modes of transit in as-is state of current transportation lanes. Developing to-be scenarios with the project team to create efficient, cost effective, safe, secure, and operational feasible solutions for time sensitive deliverables. Supporting RFPs as necessary once to-be providers are defined. Responsibilities • Experience working Home Appliances LMD or “White Glove” service is desirable. • Coordinate logistics projects within our organization as a skilled Logistics specialist. • Lead and manage multiple logistics projects concurrently, overseeing project planning, execution, and ongoing progress monitoring. • Collaborate with stakeholders to define project scope, objectives, and deliverables aligned with organizational goals. • Develop comprehensive project plans, timelines, and budgets, and monitor progress against established milestones. • Coordinate with cross-functional teams to ensure seamless project execution. • Identify and mitigate risks and issues that may impact project timelines or deliverables. • Communicate project status, updates, and key milestones to stakeholders. • Conduct regular team meetings to analyze periodic goals and objectives. Improve operational effectiveness, reduce costs, and drive reliability in the supply chain. Requirements • Minimum of Bachelor’s degree - Degree in Supply Chain Management, Logistics, Procurement, and Product Life Cycle is a plus • Travel required: 25% - Able to travel to customer sites with a short notice • 5+ years of experience in Project Management, Logistics, Supply Chain, Returns Management, or Distribution in builder market/industry • Strategic thinker, self-starter, and team player with strong interpersonal skills • Able to work for extended hours as needed to complete the project • Strong dynamic leader who demonstrates a collaborative approach while identifying and solving issues • Track record in driving and maximizing efficiencies and effectiveness • Detail oriented, extremely organized, and good time management skills • Advocate for a collaborative environment and the ability to work cross-functionally • Results driven and strong problem-solving capabilities • Value diversity and respect and understand differences • Show resilience and demonstrate adaptability • Strategic thinker, self-starter, and team player with strong interpersonal skills • Strong communication skills - verbal and written • Intermediate/Advance skills with MS Office (Word, Excel, PowerPoint, etc.)
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