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LVMH Perfumes Cosmetics
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  • Selling Specialist, Charlotte-South Park MAKE UP FOR EVER is a collect... Read More
    Selling Specialist, Charlotte-South Park MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome. MAKE UP FOR EVER is looking for a Selling Specialist, Charlotte-South Park. This person is responsible for driving sales through education and support of the Sephora Stores in the Sephora South Park store, as well as building the love of MAKE UP FOR EVER and fostering a positive brand perception. Sales: Achieve retail sales objectives through the education of management. Exhibit strong business acumen and communication skills. Build and maintain store relationships through consistent follow up and communication with Sephora Leadership. Plan and manage time effectively when working in store to maximize efficiency and effectiveness in driving revenue with SEE. Participate in and ensure execution of store events and initiatives to achieve sales goals. Partner with Market Specialist and SEE to create regional sales initiatives, leveraging education to drive a positive ROI. Build partnerships with store leadership to ensure store visits are scheduled to drive maximum business impact. Plan in-store coverage during key store hours. Observe, investigate, facilitate and follow up on all aspects of Gondola management, including Visual Merchandising and Inventory. Education Read Less
  • Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations. 

    All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image. 

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever. 

    LVMH Perfumes & Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group. 

    Job Description

    As the Brand Planning Manager for Maison Francis Kurkdjian (MFK), you will be responsible for leading all local Demand and Supply Planning activities for the brand across North America. You will be a pivotal force in ensuring product availability and optimizing costs through strategic management of both demand forecasting and supply chain processes. You will be accountable for achieving forecast accuracy targets, maintaining robust inventory health, and leading initiatives to optimize stock quality and minimize financial impact.

    This newly created position plays a critical role in supporting the integration of MFK within the LVMH Beauty North America organization. Acting as the primary planning partner for the brand, you will lead local Demand and Supply Planning activities while helping define planning processes, governance, and ways of working between MFK and the broader LVMH Beauty organization. You will work closely with Sales, Marketing, Finance, Operations, and HQ Supply Chain teams while maintaining a strong proximity to the MFK organization and culture.

    This role offers a unique opportunity to shape and build planning foundations for a rapidly growing luxury brand. The successful candidate will combine analytical excellence with strong stakeholder management skills and a hands-on approach to process design and continuous improvement.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Forecasting Management:

    Own the local demand forecast for MFK North America and continuously improve forecasting methodologies using historical sales, market trends, retailer inputs, and business intelligence.Accountable for forecast performance to meet objectives and animate continuous improvement (gap to target, action plans).Accountable for forecast performance through model management, parameter maintenance, sell-in/sell-out analysis, and continuous improvement action plans.Responsible for Launches & animations forecast parameters in collaboration with marketing and sales teams.Challenge business stakeholders up to Top Management (COMEX level) to ensure forecast consistency and understand potential impacts on sell-in.Accountable for forecast reporting for the monthly S&OP, leading demand review sessions, and driving structured, fact-based discussions with local and HQ teams.

    Supply Planning Management:

    Manage replenishment and inventory planning activities to ensure product availability, healthy stock levels, and achievement of service targets.Monitor supply chain performance, identify risks, lead root-cause analysis, and propose corrective actions in collaboration with local and central stakeholders.Support new product launches by translating demand plans into actionable supply strategies and ensuring execution readiness.Monitor supply chain performance, lead root-cause analysis, and drive corrective actions with local and central stakeholders.Monitor and challenge the Air/Sea (RAMA) ratio, actively seeking to minimize environmental impact and costs from air shipments.

    Strategic Inventory Management:

    Champion inventory health, actively managing overstock, coverage, and identifying unneeded inventory. Implement actions to mitigate obsolescence risks.Lead monthly Stock Reviews, projecting inventory levels and reporting projections, risks, and opportunities to Finance to master P&L impact.

    Planning Process Development & Integration

    Design, implement, and continuously improve planning processes supporting the integration of MFK into the LVMH Beauty planning organization. Define planning governance, routines, performance reporting, and best practices across local and central teams.Serve as the primary planning partner for the MFK North America organization, building strong partnership with Brand leadership, Marketing, Commercial, Finance, and Supply Chain teams.

    SUPERVISION RECEIVED :

    Reports to Sr Manager Demand & Supply Planning Multi-Brands

    SUPERVISION EXERCISED :

    n/a

    ORGANIZATIONAL STRUCTURE: INTERNAL INTERFACE

    Operations teamSales and KAM plannersMarketing teamsPCIS/IT departmentCentral Logistics Department

    ORGANIZATIONAL STRUCTURE: EXTERNAL INTERFACE

    Retail Business PartnersQualifications

    Master’s degree in Supply Chain management, Business Analytics, Data Management, or a related quantitative field from a top-tier university is highly preferred. Exceptional candidates with a Bachelor's degree, strong analytical skills, and relevant previous experience in similar role and environment will be given consideration.Minimum 5+ years of experience in Demand Planning, Supply Planning, Integrated Business Planning, Supply Chain Management, or a related analytical function.Very strong analytical skills (Data crunch, Automation of analysis, Reporting and data synthesis, etc.). The role requires strong problem-structuring skills, intellectual rigor, and the ability to translate complex analytical insights into clear business recommendations.Management of the priorities in autonomy. Adapts easily to change.Capacity and willingness to conduct problem solving. Ability to lead improvement projects and initiatives.Excellent communication & leadership skills with all departments, management levels & France. Ability to influence without authority and to engage senior stakeholders through structured, fact-based reasoning.Expert-level proficiency in Excel and ease in the use of Power BI.Proficiency in using ERP/MRP systems and forecasting system (Machine learning type) is preferred.Fluency or working knowledge of French is nice to have.Deals with confidential information and/or issues using discretion and judgment.

    Additional Information

    Located in New York corporate officeTravel required based on needs of the business

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $110,000.00 - $125,000.00.

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    Read Less
  • Intern / VIE - People Development & Culture  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

    LVMH Perfumes & Cosmetics invites you today to join its North America teams.

    LVMH Perfumes & Cosmetics is part of the LVMH Group

    Job Description

    The Intern / VIE position within People Development & Culture focuses on supporting the ongoing initiatives of LVMH Beauty – North America. Reporting to the Senior Director of Talent Development & Culture and working closely with the People Engagement & Culture Partner, this role is pivotal in advancing the adoption and awareness of the Career Compass, amplifying NextGen engagement, facilitating the rollout of AI for all, and assisting in the creation and delivery of learning programs for the beauty division. The intern contributes directly to building a scalable and efficient talent ecosystem.

    Key Responsibilities

    Assist with the activation of Career Compass initiatives, including organizing Petit Career compass Café sessions, workshops, and collecting testimonials.Support NextGen talent engagement by helping to build and nurture community-focused initiatives.Aid in the coordination of learning and training programs, such as Learning Month activities, HR workshops, and RISE sessions.Contribute to the rollout and enablement of AI initiatives, ensuring effective support throughout the division.Participate in internal communications and adoption campaigns to drive awareness and participation.Coordinate events and initiatives designed to enhance the employee experience.Monitor and track engagement and return on investment (ROI) indicators to measure program effectiveness.Support development of the talent pipeline and broader talent ecosystem as part of the internship/VIE responsibilities.Qualifications

    Recent graduate with a degree in Human Resources, Organizational Development, or a related discipline.Strong organizational and communication skills, demonstrated through prior experience or academic projects.Ability to manage multiple priorities efficiently and effectively.Sincere interest in talent development and organizational culture, reflected in educational background or extracurricular activities.

    Additional Information

    NOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25-30/hr..

    Read Less
  • Talent Acquisition Sourcer (Temp)  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image.

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

    LVMH Perfumes & Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group.

    Job Description

    The LVMH Beauty Division is seeking a highly motivated and results-driven Talent Acquisition Sourcer (Temp) to join our Talent Acquisition team. This position will play a critical role in identifying and attracting top Retail and Head Office candidates to help drive our company's growth and success. This is a unique opportunity to work closely with our team of experienced recruiters and make a significant impact on our organization. We are looking for someone with a passion for sourcing and an eye for talent, combined with exceptional communication and relationship-building skills.

    This position will be a four-month contract, working four days per week (Monday-Thursday).

    Responsibilities

    Identify and source potential candidates through various channels including job boards, social media, networking events, and referrals.Conduct thorough research and market analysis to identify top talent and industry trends.Utilize creative sourcing techniques to attract and engage passive candidates.Build and maintain relationships with potential candidates, understanding their career aspirations and motivations.Assistant Talent Acquisition with scheduling support.Collaborate with the Recruiting team to develop and execute sourcing strategies that align with business needs.Develop and maintain pipelines of qualified candidates for current and future openingsMaintain candidate records through Applicant Tracking System.Keep track of and report on sourcing metrics and progress to management.Stay updated on industry best practices and continuously improve sourcing strategies.Qualifications

    3+ years of experience in sourcing or recruiting, preferably in a corporate or agency settingFamiliarity with applicant tracking systems (ATS), LinkedIn Recruiter, and job board search toolsExcels in a high-volume, highly active recruiting engine where strategies must pivot fast.Strong research and sourcing skills, including use of tools such as LinkedIn Recruiter, Indeed, or similarExcellent communication, negotiation, and stakeholder management skills

    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $30.00-$40.00/hour. 

    Read Less
  • HR Controller  

    - Miami
    Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image.

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

    LVMH Perfumes & Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group.

    Job Description

    The HR Controller supports the HR Controlling function by ensuring accurate workforce data, headcount tracking, and HR reporting. This role contributes to workforce planning, budgeting, and analytics activities, enabling HR and Finance teams to make informed people and cost-related decisions.

    HR Data, Reporting & Analytics

    Support preparation and maintenance of headcount (HC) and FTE reporting (actuals, forecast, budget).Producing regular HR dashboards and KPI reports (headcount, hiring, vacancies).Ensure accuracy, consistency, and reliability of HR data across systems and reporting files.Perform basic variance analysis and flag data discrepancies or risks.

    Workforce Planning & Budget Support

    Support annual workforce planning, budget, and forecast exercises in collaboration with HRBPs and Finance.Track approved positions, new hires, leavers, and internal mobility movements.Maintain workforce planning and headcount tracking files aligned with financial assumptions.

    HR Cost & Compliance Support

    Assist in monitoring HR-related costs in coordination with Finance.Support compliance with internal reporting standards, timelines, and audit requirements.Ensure proper documentation in line with internal control guidelines.

    Ad Hoc Analysis & Process Improvement

    Prepare ad hoc HR data extracts and reports for HR and Finance teams.Support continuous improvement of HR controlling tools, reports, and processes.Contribute documentation of HR controlling processes and reporting standards.Qualifications

    2-4 years of experience in Finance, Controlling, Audit, or Data/Reporting rolesProficiency in Excel - formulas, pivot tables, basic data analysis and PowerPoint skillsExcellent communication skills, verbal and writingComfortable working with large datasets and numerical informationExposure to HRIS or reporting toolsStrong attention to detail and data accuracyAnalytical mindset with a willingness to learn and develop.Professionalism and discretion when handling confidential information.

    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

     

    Read Less
  • Supply Planning Manager  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image.

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

    LVMH Perfumes & Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group.

    Job Description

    As a Supply Planning Manager for LVMH Perfumes & Cosmetics, you will be strategically managing and optimizing supply chain processes to ensure product availability while meticulously controlling costs.

    You will be a pivotal force, collaborating closely with diverse stakeholders, including French production teams, US Warehouse operations teams, and local Brand Sales and Marketing teams, to guarantee the seamless delivery of our established products catalog and exciting new Launches. 

    You will be accountable for maintaining robust inventory health, implementing proactive strategies, and leading initiatives that optimize stock quality and minimize financial impact.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    Supply planning Management Proactively monitor and optimize supply planning strategies and inventory levels to meet ambitious service targets.Develop and report key performance indicators (KPIs) to Management, HQ Supply partners, and Local Brand partners (including Marketing, Sales and Finance), driving performance metrics such as OTIF, Service Level Fulfillment, Presence Rate, and Cuts.Conduct in-depth root cause analysis for service disruptions, implementing robust preventative processes and continuous improvement initiatives.Monitor and challenge the Air/Sea (RAMA) ratio, actively seeking to minimize environmental impact and costs from air shipments.Handle replenishment via DRP on weekly basis, Organize and Animate weekly and monthly routines with Local and HQ partners, including S&OP.Novelty Launch Execution & Coordination:Drive flawless execution of new product launches, translating allocation plans forecasted into actionable supply strategies.Proactively assess and mitigate delay risks, escalating alerts to Central and Local Management with strategic recommendations.Orchestrate cross-functional coordination with supply chain stakeholders to ensure comprehensive visibility and activate necessary levers for successful launches.Rigorously monitor consumption patterns and challenge forecast accuracy during critical launch periods (M1-M3), identifying early signals for demand adjustments, in partnership with the Forecaster Manager in the teamLead the coordination of novelty projects, ensuring right execution with local and central stakeholders.Track and report KPIs on novelty execution, including on-time delivery, consumption rates, and air/sea shipment ratio, driving efficiency and responsivenessStrategic Inventory Management: Champion inventory health, actively managing overstock, Days of Inventory/Coverage (DOI/DOC), and identifying unneeded inventory. Implement actions to mitigate obsolescence risks.Oversee the destruction process for short-term obsolescence, suggesting alternative usage and meticulously monitoring destruction lists.Lead monthly Stock Reviews, projecting inventory levels and reporting projections, risks, and opportunities to Finance to master P&L impact.

    SUPERVISION RECEIVED

    Reports to Senior Manager Demand & Supply Planning

    LOCATION

    The position is based in our New York Office.

    Qualifications

    We are seeking a highly analytical and process-driven individual with a demonstrated ability to champion continuous improvement and lead projects effectively within a dynamic, high-stakes environment.

    Education: Bachelors degree in Supply Chain Management, Business Analytics, Data Management, or related quantitative field. Master’s degree in Supply Chain Management, Business Analytics, Data Management, or a related quantitative field is a plus.Experience: Minimum 3-5 years of experience in Supply Planning, Inventory Optimization, or similar roles. Experience within a fast-paced, complex supply chain, particularly within the luxury or cosmetics industry, is a significant advantage. Recent graduates from elite universities with compelling internships or projects showcasing exceptional analytical capabilities are also encouraged to apply.SkillsExceptional analytical and problem-solving skills, with a proven track record of translating complex data into actionable strategic insights.Results-driven champion of Continuous Improvement with a strong ability to identify root causes, implement effective actions, and drive results.Expert-level proficiency in Excel and other data analysis tools.Proven experience with Power BI or other robust data visualization platforms.Familiarity with ERP systems (AX) and advanced planning systems (Anaplan) is highly desirable.Excellent communication and presentation skills, capable of influencing and challenging stakeholders at all levels.Demonstrated leadership in project management, with a proven ability to drive initiatives from conception to successful completion.A curious, inherently process-oriented mindset, coupled with a fervent interest in understanding and continuously improving existing operations.Exceptional adaptability and prioritization skills in a highly dynamic and fast-paced environment.Comfortable working within a transformative environment with elevated performance expectations.Other:Fluency or working knowledge of French is a plus.Unwavering ability to handle confidential information with the utmost discretion and sound judgment.

    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $110,000.00 - $125,000.00.

    Read Less
  • Forecasting Manager  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH’s Perfumes & Cos... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image.

    The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

    LVMH Perfumes & Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group.

    Job Description

    POSITION OVERVIEW

    Accountable Forecast for Basic catalog for one or several LVMH Beauty Brands.Responsible and challenger of forecast for Novelty and POSM lines in collaboration with business stakeholders in Brand’s Teams.

    Position is full-time in New York City, Manhattan Madison Avenue brand offices.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    Accountable for forecast performance to meet the objectives (Forecast Accuracy, Forecast valorization vs budget, etc.) and animating the continuous improvement (gap to target, action plans, etc.).Manage Basic forecasts through model management (Machine Learning), parameter maintenance, and sell-in/sell-out analysis (rolling 18 month), Retailers inputs to improve Forecast Accuracy.Responsible of Launches & animations forecasts parameters with marketing and sales team.Accountable of the maintenance of the item master data (item activation, item status, end of life dates).Challenge business stakeholders up to Top management team (COMEX level) to ensure forecast consistency and understand anything that could impact sell in (animations, change in strategy, merchandising update).Responsible for the training of all marketing & sales newcomers on forecast deadlines and responsibilities.  Accountable for forecast reporting for the monthly S&OP, lead demand review sessions, and drive structured, fact-based discussions with local and HQ teams. Actively participate in the identification, design, and implementation aimed to optimize forecasting processes and associated tools. Leading projects to level-up forecast performance.Participate in benchmarking initiatives throughout Maisons and markets to achieve and maintain outstanding NAM performance.

    SUPERVISION RECEIVED

    Reports to Senior Manager Demand & Supply Planning

    SUPERVISION EXERCISED

    n/a

    ORGANIZATIONAL STRUCTURE: INTERNAL INTERFACE

    Operations teamSales and KAM plannersMarketing teamsPCIS/IT departmentCentral Logistics Department

    ORGANIZATIONAL STRUCTURE: EXTERNAL INTERFACE

    Retail Business PartnersQualifications

    Bachelors degree in Supply Chain Management, Business Analytics, Data Management, or related quantitative field. Master’s degree in Supply Chain Management, Business Analytics, Data Management, or a related quantitative field is a plus.Minimum 3 to 5 years sell in forecast experience, preferably for a company that supplies goods to major US Department stores, or solid training in this areaVery strong analytical skills (Data crunch, Automation of analysis, Reporting and data synthesis, etc.). The role requires strong problem-structuring skills, intellectual rigor, and the ability to translate complex analytical insights into clear business recommendations.Management of the priorities in autonomy. Adapts easily to change.Capacity and willingness to conduct problem solving. Ability to lead improvement projects and initiatives.Excellent communication & leadership skills with all departments, management levels & France. Ability to influence without authority and to engage senior stakeholders through structured, fact-based reasoning.Expert-level proficiency in Excel and ease in the use of Power BI.Proficiency in using ERP/MRP systems and forecasting system (Machine learning type) is preferred.Fluency or working knowledge of French is nice to have.Deals with confidential information and/or issues using discretion and judgment.

    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $110,000.00 - $125,000.00.

    Read Less
  • Customer Service Vendor, Senior Manager  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH Beauty's act... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image. 

    The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever. 

    LVMH Beauty invites you today to join its North America teams. 

    LVMH Beauty is part of the LVMH Group.

    Job Description

    As a member of the North American team, the Customer Service Vendor Senior Manager will be the main point of contact connecting diverse Beauty Maisons with a unique outsourced partner for Client Services. Your leadership will allow a best-in-class service level for all type of contacts to guarantee an optimized client satisfaction matching with the brand image of the Maisons.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Oversee client operations at the North America Customer Service Center supervising the Business Processing Outsourcer’s (BPO) day-to-day activities and service deliverySteer transitions from project inception to operational stability, ensuring seamless integration into everyday functionsFoster Maisons-BPO partnership, monitoring accessibility, operational excellence and sales achievements, evaluating performance metrics and setting high service standardsControl and challenge capacity planning construction as well as workforce management optimization, regularly reviewing productivity, occupancy and planning arbitrations between channels/contact types/MaisonsCultivate synergy among Maisons through shared customer experience strategies that leverage group-wide digital advancementsPioneer multi-Maison initiatives like NPS benchmarking, mystery shopper programs and clienteling programs to enhance overall customer satisfactionKeep abreast with contact-center-as-a-service technologies such as Generative AI advisor assistance, automations for prompt treatment and omnichannel harmonization to elevate customer interaction thru smooth and efficient resolution

    ENSURE CONSISTENT SERVICE EXCELLENCE:

    Establish and maintain uniform service protocols across all Maisons in collaboration with internal teams and external partnersFollow-up & coordinate action plan adoption by the BPOUtilize KPIs to monitor customer service delivery; undertake regular assessments for process optimizationCoordinate Maisons tailoring of training modules for continuous improvement of team competencies

    CROSS-FUNCTIONAL COLLABORATION:

    Work hand-in-hand with Maisons Digital teams, Marketing, Sales, Operations, etc., aligning customer experience plans with overarching business objectivesAct as an advocate for consumer needs within LVMH Beauty's ecosystemCollaborate with internal tech teams on solutions that amplify mutualization efforts between Maisons while industrializing client-focused technologies

    SUPERVISION RECEIVED: The role reports directly to the Vice President of Transformation – Beauty Division North America.

    Qualifications

    A Bachelor’s degree paired with significant experience in managing remote/digital complex customer services operated by a BPO, ideally within beauty or luxury industry. A master’s degree would be advantageous.

    The ideal candidate should possess:

    Leadership skills capable of animating cross-functional teams towards common goalsAnalytical project governance uses data and KPIs to steer multi-stream projects, resolve trade-offs, and ensure disciplined execution.Proven ability to lead complex projects while coordinating and aligning multiple Maisons and stakeholdersOutstanding communication skills that establish rapport with both internal stakeholders and external partners

    NOTE: This position's scope may evolve over time; adaptability is key as duties are subject to change based on business needs without notice.



    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $140,000.00 - $170,000.00.

    Read Less
  • Supply Chain Planning Intern  

    - New York
    Job DescriptionJob DescriptionCompany DescriptionLVMH Beauty's act... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image. 

    The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever. 

    LVMH Beauty invites you today to join its North America teams. 

    LVMH Beauty is part of the LVMH Group.

    Job Description

    We are seeking a highly motivated and analytical Supply Chain Planning Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on exposure to end‑to‑end supply chain operations in the fast-paced Beauty industry. You will work closely with our Supply Chain and Operations teams to support inventory optimization, demand and supply planning and distribution processes to ensure our innovative beauty products are available for customers on time and in full.

    This role is ideal for students pursuing a degree in Supply Chain, Industrial Engineering, Operations, or Business who want real‑world experience in a fast‑paced, collaborative environment.

    Responsibilities:

    Support day-to-day demand forecasting activities by analyzing sales data, market trends, and promotional plans.Support day-to-day inventory management initiatives, including tracking stock levels, identifying potential shortages or excess, and recommending adjustments.Contribute to our ongoing process‑transformation initiatives aimed at streamlining planning workflows and increasing automation across the Supply Chain team.Help enhance and automate existing tools (Excel, Power BI dashboards, planning trackers) and participate in exploratory work around AI‑enabled solutions to improve planning accuracy, visibility, and efficiency. Perform data‑driven analyses to identify opportunities for cost reduction, service‑level improvement, or lead‑time optimization.Depending on your analysis, you may lead a cross‑functional and/or cross‑brand improvement project.Gain exposure to the full beauty supply chain, from production to finished‑goods distribution to point of sales.Qualifications

    Currently pursuing a Bachelor's or Master's degree in Supply Chain Management, Operations Management, Industrial Engineering, or a related field.Strong analytical mindset with the ability to work confidently with data, curiosity and  problem-solving orientation.Solid proficiency in Excel (pivot tables, lookups, data manipulation) and experience developing Power BI reports.Clear communication skills and the ability to work both independently and collaboratively.Familiarity with supply chain ERP or planning systems (e.g., AX, Anaplan, machine learning) and Supply Chain experience is a plus.

    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $20-$25/hour.

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  • Training and Employee Experience Specialist  

    - Cranbury
    Job DescriptionJob DescriptionCompany DescriptionLVMH Beauty's act... Read More
    Job DescriptionJob DescriptionCompany Description

    LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

    All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image. 

    The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever. 

    LVMH Beauty invites you today to join its North America teams. 

    LVMH Beauty is part of the LVMH Group.

    Job Description

    Position Overview / Purpose

    The Training and Employee Experience Specialist for our LVMH Beauty North America Distribution Center is instrumental in cultivating a dynamic and engaging work environment that supports employee growth, operational excellence, and organizational success. This role strategically designs and implements comprehensive training and development programs, fosters a positive and inclusive employee experience, and ensures compliance with essential regulatory standards. The specialist will serve as a key partner to Human Resources and business leaders in talent development and retention.

    Key Responsibilities

    Regulatory Training & Risk Mitigation

    Coordinate and deliver mandatory annual HR training programs, including compliance, ethics, anti-harassment, and other essential regulatory topics.Recommend and implement training solutions to address compliance gaps, estimate costs, and manage allocated budgets efficiently.Maintain accurate records to ensure all employees meet regulatory and company requirements, reducing risk of violations.

    Onboarding Excellence & Employee Retention

    Manage the end-to-end employee onboarding process to ensure a positive, safe, and productive experience for all new hires, supporting retention and reducing turnover risk.Design and oversee internship programs for Warehouse and Supply Chain functions, partnering with universities to build a strong talent pipeline.Integrate diversity, equity, and inclusion principles into all training programs, onboarding processes, and employee experience initiatives.

    Employee Development & Growth Initiatives

    Design, implement, and evaluate training programs that enhance employee skills, operational performance, and career advancement opportunities.Establish and maintain effective collaboration with the LVMH Beauty NA Talent Development team, as well as alignment with Group processes.Conduct thorough needs assessments to identify organizational and individual development requirements aligned with business objectives.Support the design and delivery of leadership development programs, identifying high-potential employees and equipping leaders for success.

    Positive Employee Engagement & Culture

    Drive initiatives to foster a culture of trust, collaboration, and respect by analyzing engagement data, conducting listening sessions, and implementing actionable improvements.Develop and implement strategies that promote positive employee relations and a productive work environment.Develop and deliver training modules focused on diversity, equity, and inclusion (DEI) to foster an equitable and respectful workplace environment.

    Stakeholder Communication & Advocacy

    Communicate program updates, schedules, and outcomes clearly to all stakeholders, including business leaders, HR partners, and employees.Represent the training function in cross-functional meetings, championing learning and development initiatives.Support the development and dissemination of HR policies, procedures, and communications related to learning and development.

    Compliance & Safety

    Help coordinate comprehensive Health and Safety (H&S) training programs tailored to the distribution center environment in partnership with H&S Manager.Support Health and Safety Manager with ongoing safety engagement and compliance initiatives to include onboardingTrack, analyze, and report on safety training participation and completion rates for HR annual central reporting

    Skills Associated:

    Hard Skills: Budget Management, Clear Communication, Data Management, Developing Training Materials, Digital Proficience, Facilitation Skills, HR Software, Project Management, Time Management, Training Programs Managaement, Written Communication.Soft Skills: Attention to Detail, Content Creation, Creative Thinking, Cultural Sensitivity Qualifications

     

    3-5 years of experience in Human Resources and/or Learning & Development, with a strong focus on distribution, warehousing, or supply chain settings.3+years of Project Management experience; proven ability to plan, track, and communicate annual learning goals.Proficient in Excel and data analytics; able to interpret and leverage data to drive program effectiveness.Exceptional written and verbal communication skills; comfortable engaging and presenting to diverse audiences at all levels (Fluency in English & Spanish required, French is a plus).Agile, proactive, and thrives in a fast-paced, dynamic environment.Demonstrated experience in health and safety training, compliance programs, and regulatory requirements is a plus.Strong attention to detail, autonomy, and follow-through.Proven commitment to diversity, equity, and inclusion in all learning initiatives.High level of discretion, trustworthiness, and professionalism.Excellent time management and task prioritization skills.

    This onsite role allows one remote day per week and requires a flexible schedule for training across all shifts.



    Additional Information

    This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    All your information will be kept confidential according to EEO guidelines.

    LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

    While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $80,000.00 - $95,000.00.

    Read Less

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