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Luxer One
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  • Software Test Automation Engineer  

    - 95652
    Job DescriptionJob DescriptionAt Luxer One, we’re committed to making... Read More
    Job DescriptionJob Description

    At Luxer One, we’re committed to making life simpler by automating package acceptance and completely solving the package problem. Whether its last-mile delivery at multifamily properties, offices, or retail spaces, we are dedicated to finding the best solutions for our customers.


    Luxer One is seeking a highly skilled Software Test Automation Engineer II to be a core member of our Quality Assurance team in Sacramento. In this role, you will act as a dedicated quality advocate, driving test automation strategy, mentoring teammates, and collaborating across teams to ensure exceptional quality for Luxer One's web, mobile, and IoT applications. Luxer One is a technology company that specializes in package delivery solutions for multifamily communities, commercial properties, and retail spaces. Our products include package lockers, package rooms, and access control systems that help businesses manage package deliveries efficiently and securely.



    Requirements

    Priority & Strategy: Work independently to define QA priorities with minimal guidance, shifting focus as necessary to support business objectives.

    Test Planning: Work with software engineers to understand test requirements and break down complex feature sets into comprehensive test cases and detailed test plans, effectively prioritizing based on risk and scope.

    Technical Leadership: Mentor teammates, provide technical leadership, and implement industry best practices and trends.

    Automation Platform Development: Proactively create and implement features for the Test Platform to enable future test automation. Perform code maintenance, lead code reviews, and conduct large-scale refactoring of automation codebases.

    Quality Advocacy & Process: Lead quality improvement processes, proactively anticipate technical needs, and provide constructive feedback to developers and management. Oversee larger cross-team QA initiatives.

    Test Management: Integrate test suites with CI/CD, manage automated test execution, and define documentation structure and format.

    Problem Solving: Triage and decompose complex problems, understand trade offs between technologies for testing, and articulate technical solutions to automation issues.

    Tooling and Infrastructure: Aid with setting device and OS floors and understand tools like BrowserStack or Sauce Labs for hosting test automation.



    Benefits

    Experience: 3+ years of experience in software test automation.

    Education: Bachelor's degree in Computer Science or related field, or equivalent experience.

    Technical Stack: Experience with CI/CD, and proficiency in Python and Javascript.

    Automation Tools: Deep understanding of the Automation stack, including experience with Robot Framework and/or BDD Testing Frameworks.

    Database & Analysis: Ability to write intermediate SQL queries to retrieve and validate data from the QA database. Experience with Linux, and web, mobile, and IoT testing.

    Analytical Thinking: Strong problem-solving and analytical skills, able to distill complex issues into simple things.

    Communication & Collaboration: Excellent communication and collaboration skills, with an ability to contribute formal requirements to projects and proactively seek feedback.



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  • Sales Enablement & Solutions Lead  

    - 95652
    Job DescriptionJob DescriptionAt Luxer One, we’re committed to simplif... Read More
    Job DescriptionJob Description

    At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether it’s last-mile delivery at multifamily properties and offices, or click-and-collect orders in retail, we find the best solutions for our customers and ensure their success.

    We are seeking a new Sales Enablement & Solutions Lead for Access Control to join our rapidly growing team!

    As the Sales Enablement & Solutions Lead, you will make Access Control easy to sell, easy to scope, and easy to deliver. This role is the bridge between Access Control product/engineering/operations and the Multi-Family Sales & Marketing teams - translating a technical hardware platform into clear sales materials, repeatable solutions, and in-the-room and on-call support that helps reps close the right deals with the right configurations the first time.

    This team member is more sales partner than engineer. The right person spends ~60% of their time on sales enablement, GTM operations, and field-facing materials, and ~40% on direct deal support, pre-sale technical validation.

    What You'll Do:
    Be the operational and technical backbone for Access Control sales — primary attachment to MF Sales, with extension into the broader HSI Sales motion (VAR, ISS, key accounts) as Luxer Access scales.
    Partner closely with Marketing, Product, Engineering, and Install/Operations to drive clarity, consistency, and win rates.
    Sales Enablement & Onboarding

    Build and own the Access Control sales onboarding curriculum - from product fundamentals (NTX700 controller, Intercom ID, supported lock hardware, network/power requirements) to discovery, scoping, and objection handling.

    Run recurring enablement sessions (Sales new-hire boot camps, monthly product updates, deep-dives on edge cases) and certify reps (VAR and ISS as needed) on Access Control fluency.

    Partner with Value-Added Reseller (VAR) Sales leadership to ramp new sellers and channel partners faster than the current baseline.

    Sales Materials, Tools & Job Aids

    Build and maintain the Access Control sales toolkit: pitch decks, one-pagers, ROI calculators, site-readiness checklists, scoping worksheets, competitive battle cards, and FAQ libraries.

    Translate engineering and product documentation into clear, sales-usable assets so our reps don't have to interpret spec sheets in front of a customer.

    Own version control and ensure the field always has the current, approved materials.

    GTM Strategy & Sales Operations

    Partner with Sales and Marketing leadership to operationalize the Access Control Go-to-Market plan - segmentation, ideal customer profile, target verticals, and sales plays.

    Improve sales process consistency in CRM (Zoho): stage definitions, exit criteria, required fields, and the data needed for accurate forecasting on Access Control pipeline.

    Surface field intelligence - won/lost reasons, pricing pressure, configuration trends - back to Product and Marketing to inform roadmap and positioning.

    Deal Support & Solutions Engineering

    Join sales calls, walk-throughs, and customer technical reviews as the Access Control subject-matter expert.

    Validate that proposed configurations are technically sound: power path, network requirements, lock hardware compatibility, environmental fit, code/UL294 considerations, and biometric compliance flags by jurisdiction.

    Stay engaged through project install, not just scoping. Partner install team / installer to confirm what was sold is what gets installed — and installed correctly. On GC- and PM-coordinated projects: configuration sign-offs, site briefings, and documented hand off notes so the project lead can spot drift and scope creep.

    Quarterback escalations to Engineering and Operations when a deal falls outside standard scope, and document the resolution back into sales playbooks.

    Cross-Functional Alignment & Hand Offs

    Ensure clean, data-rich hand offs from Sales to Install/Project Management - site readiness confirmed, scope locked, surprises minimized - to support first-time-right delivery.

    Align with Engineering, Product, ARR, and Operations on definitions, terminology, and field-facing language so the customer hears one consistent story.



    Requirements
    At a Minimum, You Should Have:

    5+ years in a sales-adjacent role: sales enablement, sales engineering, solutions consulting, technical pre-sales, or sales operations.

    Demonstrated ability to translate technical product detail into clear, sales-usable materials - be prepared to share examples (decks, playbooks, training programs you built).

    Hands-on experience supporting a B2B sales team in the field - joining calls, scoping deals, handling technical objections.

    Working knowledge of access control, IP networking, low-voltage installation, or comparable hardware-plus-software systems.

    Comfort in CRM (Zoho preferred; Salesforce, HubSpot, or similar acceptable) - building reports, cleaning data, partnering on workflow design.

    Strong written and verbal communication. You can run a 15-person enablement session and a 1:1 deal review with equal effectiveness.

    Nice to Have

    Direct experience with ASSA ABLOY, Accentra, Control iD, or similar access control platforms.

    Experience in multifamily, proptech, hardware + SaaS, or VAR/channel-driven sales models.

    Familiarity with EOS / Traction operating cadence (Scorecards, Rocks, L10s).

    Experience working alongside Operations / Installations to connect what's sold to what gets delivered.

    Background that includes any of: biometric data compliance (BIPA, CUBI, NYC Biometric ID Law), UL294 certification context, or property-tech integrations (PMS, smart locks, package systems).



    BenefitsWhat's In It For You:
    Luxer Has Got You Covered!
    You will have a 401k with up to 4.5% matching, untracked vacation, and a hybrid work schedule.
    We promote education through tuition reimbursement.
    You will also have medical, dental, vision, and life insurance programs, as well as employee assistance programs.
    You’ll have opportunities to advance.
    Fast-paced, fun, and energetic company with a friendly culture.
    We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.
    We promoted 42% of our employees last year!

    Our Core Values:

    Luxer One operates following our five core values. These values inform all of our policies, decisions, and customer interactions:

    Be Solutions Driven

    Take Pride and Ownership

    Do the Right Thing

    Respond Rapidly

    Be Customer Obsessed


    Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.




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  • Advertising Sales Executive  

    - 95652
    Job DescriptionJob DescriptionWe’re looking for an energetic, results-... Read More
    Job DescriptionJob Description

    We’re looking for an energetic, results-driven Advertising Sales Executive to help grow advertising revenue across Luxer One’s digital platforms, including our mobile app, email communications, and other high-visibility customer touchpoints. This role is ideal for a persuasive seller who thrives on relationship-building, uncovering new opportunities, and closing deals that create value for both clients and Luxer One.

    If you’re a motivated, tech-savvy salesperson who loves the hunt and wants to play a direct role in driving revenue growth, we’d love to talk.


    Do you have these qualities?
    A proven track record of meeting or exceeding sales targets with a strong hunter mentality
    Highly self-motivated, competitive, and comfortable working in a fast-paced, high-volume sales environment
    Confident, persuasive communicator with a professional and ethical approach to selling
    Organized, detail-oriented, and skilled at managing multiple deals simultaneously
    Outgoing, engaging personality with the ability to build rapport quickly
    Curious mindset with a desire to learn our products, audience, and advertising solutions
    Comfortable using data and performance insights to shape pitches and recommendations
    Strong commitment to driving revenue while delivering value to advertisers and partners
    What you will be doing
    Prospecting and acquiring new advertisers for Luxer One’s mobile app, email campaigns, and digital placements
    Selling ad space and sponsorship opportunities tailored to advertiser goals and target audiences
    Partnering with internal teams (Marketing, Sales, Customer Success) to align ad offerings with customer touchpoints
    Managing the full sales cycle, from outreach and discovery to negotiation and close
    Upselling and expanding existing advertiser relationships into additional placements or campaigns
    Analyzing performance data to recommend optimizations and renewals
    Educating advertisers on Luxer One’s platform, reach, and audience value
    Coordinating ad setup, timing, and campaign changes (including seasonal or holiday adjustments)
    Ensuring advertisers’ messaging is accurately delivered and effectively presented
    Maintaining clear communication with internal stakeholders on active and upcoming campaigns





    Requirements


    Do you have this background?
    1–3 years of experience in advertising sales, media sales, digital sales, or a related sales role (preferred)
    Strong consultative selling skills with a focus on revenue growth and long-term partnerships
    Experience explaining advertising solutions, performance metrics, and ROI to clients
    Excellent verbal and written communication skills
    Ability to succeed in a fast-moving, goal-oriented environment
    Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred)




    BenefitsYou'll have opportunities to advance. We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.
    As “Luxens,” we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion, and we have programs that bring us together on important issues and provide educational opportunities for all employees.
    We're there for you - 401k with matching, generous PTO, flexible work arrangements, and excellent medical, dental, and vision - we've got you covered!

    Equal Employment Opportunity Statement

    Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.



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  • Account Executive  

    - 95652
    Job DescriptionJob DescriptionLuxer Liaison Account ExecutiveJob descr... Read More
    Job DescriptionJob Description

    Luxer Liaison Account Executive


    Job description:

    We are expanding our Liaison business unit within Luxer, chartered with building additional revenue-generating services that leverage our large, demographically desirable, and rapidly expanding customer base.


    In this role, you will build revenue streams for our Luxer Liaison program, focused primarily on markets on our existing customer footprint. Luxer Liaison is a premium service level that helps high-package-volume properties manage package flow and their Luxer systems.

    You will be responsible for all market and revenue development (sales), operational and customer relations aspects of scaling out the program in new locations.


    This is an entrepreneurial role that will require creativity, operational excellence, and attention to detail. It also requires solid technical knowledge of our systems, to be able to support the technical aspects of new service deployments. The role will require significant travel to sell Liaison and help implement the Liaison service in our markets.


    Key responsibilities include:


    Market and sell to existing Luxer locations based up agreed upon criteria listed in “Guard Rail” document - do not include in the posting

    Building out designated markets (new account sales, both to existing Luxer customers, and "win-aways" from competitors

    Overall revenue growth and (over time) achieving profitability within designated markets

    Account management within designated markets



    Requirements

    Required skills and qualifications:


    Strong organizational skills and attention to detail

    Successful track record of B2B solution sales and account management, ideally helping grow revenue in a new market or for a new product

    Willingness to travel on a frequent basis

    Demonstrated success building strong direct relationships with customers

    Self-directed, with a track record of succeeding in ambiguous situations

    Creative problem solving – this is a program in its early phases; you will have to overcome unforeseen challenges.

    Must be able to appear in-person for work in either the Charlotte, NC or Sacramento, CA area



    BenefitsPerks & Benefits
    We believe that taking care of our team means more than just a paycheck. That’s why we offer a well-rounded benefits package designed to support your health, growth, and work-life balance. Our offerings include comprehensive medical, dental, and vision coverage, a 401(k) plan with employer match to help you invest in your future, and tuition reimbursement to keep your career moving forward. You’ll also enjoy paid vacation and sick time, giving you the flexibility to recharge and take care of what matters most.


    Equal Employment Opportunity Statement

    Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.



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  • Liaison Package Handler  

    - Charlotte
    Job DescriptionJob DescriptionAvailability: Up to 30 hours per weekLux... Read More
    Job DescriptionJob DescriptionAvailability: Up to 30 hours per week

    Luxer One’s Package Liaison team is seeking a professional, organized, and customer‑focused individual to support package management operations at luxury apartment communities.

    As a Package Liaison, you will help maintain package rooms and locker systems at assigned properties within your region. You will visit each site multiple times per week to ensure smooth, efficient, and resident‑friendly package operations.

    What You’ll Do
    Provide in‑person, verbal and written assistance to residents with package‑related questions or issues
    Log newly delivered packages into the property’s automated package management system
    Ensure all packages are promptly scanned into the Luxer One software system
    Label, sort, and organize packages to maintain a clean, easy‑to‑navigate package room
    Identify aging or unclaimed packages and email residents with pickup reminders, including notice of return‑to‑sender deadlines for stale packages (typically 48 hours, depending on property policy)
    Confirm return‑to‑sender pickups when required
    Serve as the primary on‑site liaison between the property team and Luxer One support
    Perform light maintenance or troubleshooting on package room or locker systems
    Conduct scheduled audits of package rooms and lockers (weekly or monthly, depending on property size)
    Occasionally support outreach efforts, such as visiting prospective properties for audits or informational drop‑offs
    Work independently and represent Luxer One professionally as the primary or sole liaison at assigned sites
    Deliver select packages directly to residents’ doors (60 lbs limit)*
    *Door delivery pertains only at select properties.

    Role Details

    This is a part‑time position, typically 20–25 hours per week. As part of a growing service program, this role offers opportunities for expanded responsibilities and advancement as the program continues to scale.


    RequirementsWho You Are
    You’re professional, personable, and comfortable representing our brand in upscale residential communities. You build positive, friendly relationships with property managers and residents alike, and you take pride in delivering excellent service.

    Requirements:
    1–2 years of customer service experience in a client-facing role
    Reliable transportation, such as a personal vehicle or access to public transit; ideally, you live in or near the designated service area
    Comfort using technology, including digital package management systems and an iPad
    Strong organizational and problem‑solving abilities
    Clear written and verbal communication skills
    Ability to perform regular physical activity, including lifting and arranging packages—some of which may be bulky—within legal guidelines and maneuvering safely within storage areas
    Ability to sit and stand for extended periods
    At least 18 years old
    Willingness to perform additional duties as assigned; responsibilities may evolve based on business needs


    BenefitsWhat’s In It For You
    Opportunities for growth: We’re committed to developing our team. Last year, 42% of our employees earned promotions through mentorship, cross‑training, and new challenges.
    A culture that celebrates you: As “Luxens,” we value diverse perspectives and experiences. Our inclusion programs create space for connection, learning, and shared purpose.
    401(k) with employer match
    Accrued PTO to relax, recharge, and rest
    Accrued Paid Sick Leave
    Uniform and equipment provided


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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany