Description:Job Overview:The Resident Service Director is responsible for overseeing the management of on-site maintenance staff and ensuring the physical aspects of the property meet Steward + Helm's established standards. This includes ensuring safety, appearance, and operational efficiency in compliance with applicable laws and company policies. The role requires strong leadership skills, a focus on preventative maintenance, and a commitment to excellent customer service.Key Responsibilities:Leadership and Team ManagementDirect and coordinate daily activities of maintenance staff and contractors.Conduct regular safety meetings and provide ongoing training to maintenance team members.Collaborate with the Community Director and Director of Resident Services to schedule inspections, plan preventive maintenance programs, and oversee major renovations.Property OperationsSupervise the maintenance team to ensure timely completion of work orders according to specifications.Oversee the make-ready process to ensure apartments meet established standards before occupancy.Conduct property inspections and address safety hazards, ensuring all necessary repairs are completed promptly.Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.Financial ManagementMonitor maintenance budgets and contribute to the preparation of annual property budgets.Review and recommend purchasing of maintenance supplies and implement cost-effective preventive maintenance procedures.Manage inventory of tools and equipment, ensuring proper accounting and upkeep.Resident and Contractor RelationsProvide high-quality customer service by addressing maintenance-related resident concerns.Assist contractors in resolving on-site project issues, including renovations and installation of new equipment.Communicate ongoing maintenance issues to the Community Director to ensure alignment.Compliance and SafetyEnsure all maintenance activities comply with company standards and local regulations.Maintain regular documentation of equipment inventory and maintenance logs.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Physical Demands and Work EnvironmentPhysical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment: Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Requirements:QualificationsHigh School Diploma or GED equivalent (required).Minimum of 3 years of experience in apartment, residential, or commercial maintenance.HVAC or EPA Type II Certification (preferred).Proven ability to complete work orders in areas such as plumbing, electrical, HVAC, and pool maintenance.Valid Driver's License.CompetenciesStrong leadership and team management skills.Ability to work independently with minimal supervision.Excellent organizational and time management skills.Commitment to providing exceptional customer service.Proficiency in maintenance management and repair techniques.
PI440e05d7bdae-5571
Description:Job Title: Service Technician Department/Group: OperationsLocation: On SiteReports To: Community DirectorSupervises: NoTravel Required: NoPosition Type: Full TimeFLSA Status: Hourly, Non-ExemptPosition SummaryThe Service Technician has the responsibility of supporting the Resident Service Director in ensuring physical aspects of the property meet the Company's established standards and any applicable laws. The Service Technician will diagnose problem and make repairs in areas such as HVAC (if certified), electrical, plumbing, pool, carpentry, dry wall, exterior structures and household appliances. In addition, the incumbent will assist with preventative maintenance procedures and apartment make readies.Required Qualifications:High School Diploma or General Education Diploma (GED)Minimum 2 years of experience in apartment, residential, or commercial maintenance or related field.HVAC or EPA Type II CertificationEssential Job Functions:Repair and maintains physical structures of apartment homes using hand tools and power toolsRepair and replace any apartment material or maintenance request including but not limited to HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structures, appliance and apartment make readies.Monitor and complete service requests and ensuring completion and customer satisfaction in a timely fashion.Assist Resident Service Director with following preventative maintenance programs and documenting.Paint interior and exterior structures, repair sheetrock and woodwork with carpenter's toolsRepair plumbing fixturesRepair boilers and appliancesRepair plasterRepair floors and tileBuild sheds and other outbuildingsMay perform HVAC functions with proper certificationRespond promptly to all on-call pages/requestsComplete work orders according to Company guidelines and safety standardsComplete all required logs, paperwork or checklists related to inventory tracking or hazardous chemicalsMaintain tools and equipment in the maintenance shop in an orderly manner and according to Company policyReports any maintenance issues and/or concerns to supervisor in a timely mannerMust be able to work flexible schedule which may include working special events and/or weekendsThe job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Success Factors/Job Competencies:Ability to work independently with minimal supervision.Ability to work with a diverse group of people and customersExcellent time management skills; ability to prioritize work functionsRegular attendance, punctuality and dependabilityPhysical Demands/Work Environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands: While performing duties of the job, incumbent is sometimes required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must sometimes lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment: The noise level in the work environment is usually moderate.Performance Standards:Annual performance appraisalAttainment of annual goals established between supervisor and incumbentRequirements:
PI6f8797ebd5-
Description:Join Our Team at Steward + Helm - Where Community Meets Opportunity!
Company Overview: At Steward + Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments.We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.
We believe stewardship is a fundamental attitude that should permeate every role, characterized by trust, intentionality, and diligence. Our team represents our brand, caring for residents, building vibrant communities, and ensuring our properties thrive. In return, our leaders act as stewards, empowering, supporting, and guiding our staff. As an owner-operated company, our core expectation is straightforward yet impactful: Embrace stewardship.
Why Join Us?Skill-Building & Development - We empower our employees, whether you're growing your trade expertise or looking for opportunities to move up.Hands-On, Impactful Work - Your day-to-day efforts directly improve the quality of life for our residents and the performance of our properties.Supportive Team Environment - You'll work alongside experienced professionals who value collaboration, communication, and having each other's backs.Competitive Compensation & Benefits - Your skills and reliability matter, and we make sure you're recognized and rewarded for them.
Job Overview:
The Resident Service Director is responsible for overseeing the management of on-site maintenance staff and ensuring the physical aspects of the property meet Steward + Helm's established standards. This includes ensuring safety, appearance, and operational efficiency in compliance with applicable laws and company policies. The role requires strong leadership skills, a focus on preventative maintenance, and a commitment to excellent customer service.
Key Responsibilities: Leadership and Team ManagementDirect and coordinate daily activities of maintenance staff and contractors.Conduct regular safety meetings and provide ongoing training to maintenance team members.Collaborate with the Community Director and Director of Resident Services to schedule inspections, plan preventive maintenance programs, and oversee major renovations.Property OperationsSupervise the maintenance team to ensure timely completion of work orders according to specifications.Oversee the make-ready process to ensure apartments meet established standards before occupancy.Conduct property inspections and address safety hazards, ensuring all necessary repairs are completed promptly.Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.Financial ManagementMonitor maintenance budgets and contribute to the preparation of annual property budgets.Review and recommend purchasing of maintenance supplies and implement cost-effective preventive maintenance procedures.Manage inventory of tools and equipment, ensuring proper accounting and upkeep.Resident and Contractor RelationsProvide high-quality customer service by addressing maintenance-related resident concerns.Assist contractors in resolving on-site project issues, including renovations and installation of new equipment.Communicate ongoing maintenance issues to the Community Director to ensure alignment.Compliance and SafetyEnsure all maintenance activities comply with company standards and local regulations.Maintain regular documentation of equipment inventory and maintenance logs.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Requirements:What Makes You a Great FitHands-on problem solver - You enjoy working with your hands, fixing things, and finding practical solutions to technical issues.Customer-focused - You take pride in providing excellent service and leaving residents with a positive impression after every interaction.Technically skilled - You bring a solid understanding of HVAC, plumbing, electrical, and general maintenance trades.Organized and detail-oriented - You stay on top of work orders, keep tools and materials in order, and ensure every job is done right the first time.Dependable and responsive - You show up ready to work, follow through on tasks, and respond quickly when you're needed-especially during on-call hours.Safety-minded - You follow safety protocols, keep your work environment clean, and promote a culture of safety at all times.Team player with a positive attitude - You work well with others, support your team, and bring good energy to the job site.What We're Looking ForEducation: High School Diploma or GED required.Experience: Minimum 5 years of experience in residential or commercial maintenance. Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.Certifications: HVAC or EPA and CPO Certification required.Licensing: Valid Driver's License required.Skills: Strong technical abilities across maintenance trades and a customer-first mindset. Commitment to promoting safety and adhering to established safety protocols.Availability: Must be flexible to work weekends, events, and on-call shifts.Physical RequirementsAbility to lift/move up to 25 lbs.Must be able to stand, walk, sit, and use tools regularly.Comfortable working in a moderately noisy environment.Reasonable accommodations will be made for individuals with disabilities.Ready to Take the Next Step?Join us and experience a work environment that values and invests in its people!
PIe4764dd5-
Description:Job Overview:The Service Technician plays a vital role in maintaining and repairing the physical elements of the property to meet the company's established standards and legal requirements. The position involves diagnosing and addressing issues in areas such as HVAC, electrical, plumbing, carpentry, dry wall, exterior structures, and household appliances. The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high-quality customer service.Key Responsibilities:Maintenance Operations:Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.Assist in apartment make-readies, ensuring all units meet company standards for move-ins.Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make-readies.Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.Respond promptly to all on-call pages/requests.Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.Inventory and Supplies Management:Maintain and organize tools, equipment, and maintenance supplies in accordance with company policies.Assist in inventory tracking and recommend improvements to enhance repair efficiency.Ensure that all required logs, paperwork, or checklists related to inventory tracking or hazardous chemicals are completed.Compliance and Reporting:Ensure all maintenance activities are completed following safety standards and company guidelines.Complete necessary documentation, logs, and checklists related to maintenance tasks and inventory tracking.Report any maintenance issues and concerns to the supervisor in a timely manner.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Physical Demands and Work Environment:Physical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment: Noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Requirements:Qualifications:High School Diploma or GED required.Minimum of 2 years of experience in residential or commercial maintenance or related fields.HVAC or EPA Certification required.Valid Driver's License.Ability to work a flexible schedule, including weekends, special events, and on-call shifts.Competencies:Professional appearance and demeanor.Ability to multitask and adapt to a fast-paced environment.Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.Strong customer service orientation and communication skills.Commitment to promoting safety and adhering to established safety protocols.Attention to detail and quality, ensuring work meets procedural and company standards.
PIa1c5-
Description:At Integrated Renovations, we are dedicated to delivering a comprehensive range of services, including thorough project planning, detailed project administration, and top-tier interior general contracting solutions. Our commitment lies in meticulously mitigating risks, elevating precision, and ensuring accountability across all our projects to achieve the highest standards of quality and client satisfaction.
We believe craftsmanship and accountability should be at the core of everything we do. Our team represents our brand by delivering excellence, problem-solving with intention, and approaching every project with precision and care. In return, our leaders act as partners-empowering, supporting, and guiding our employees to grow and thrive. Requirements:Responsibilities:
Jobsite Administration Oversee all construction activities on-site.Understand and follow a scope of work.Responsible for subcontractor and material management, ensuring thorough restoration of vacant apartments to "rent ready" status or capex projects in a timely manner. In addition to job knowledge and supervising work in progress, able to occasionally perform general maintenance and upgrade repairs including drywall, texture, paint, carpentry, electrical, and plumbing. Replace or repair various hardware, cabinets, etc. as required.Team and Vendor Management Provide leadership and direction to on-site trade partners.Daily communication with team members for day to day needs to keep project on schedule.Material Management Assist with optimization of material procurement and coordination through orders, receiving, and distributing materials to job site. Monitoring and Reporting Enforce strict adherence to safety protocols and regulations to ensure a safe working environment for all personnel on-site.Monitor progress completion and sign offs.Communicate project status updates, progress reports, and any relevant information to stakeholders in a clear and timely manner.Strong knowledge of construction methods, techniques, and materials.Solid understanding of safety regulations and OSHA requirements.Strong problem-solving skills and the ability to make sound decisions under pressure.Detail-oriented with excellent organizational and time-management abilities.Ability to manage multiple projects and locations on a regular basis. Ability to communicate and build relationships across all levels of the organization.Ability to travel as required.1-2 years of experience in property maintenance or renovation experience required.High School Diploma or GED is preferred. Working knowledge of Microsoft Office/Microsoft Teams and SharePoint is preferred.Proficient use on a tablet and smart phone. Valid Driver's License is required.
PI4c239321e1cb-2875
Description:The Director of Operations will oversee the management and performance of a portfolio of properties, leading and supporting Regional Directors to ensure operational excellence. This role reports to the Vice President of Steward + Helm and carries significant responsibility for implementing strategies that drive performance, align with the company's strategic direction, and maintain strong relationships with team members, investors, and external partners.
Key Responsibilities:Leadership and Team Management:Lead, mentor, and manage Regional Directors to ensure high operational standards and performance across properties.Partner with senior leadership to develop regional goals and objectives that align with the strategic direction of the company.Promote a positive, motivating, and team-oriented culture among staff.Property Portfolio Oversight:Assist Regional Directors in designing and implementing action plans to improve property performance, including occupancy rates, Net Operating Income (NOI), and resident retention.Review analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives.Performance and Budget Management:Collaborate with Regional Directors to develop and monitor operating budgets, reviewing financial statements and variance reports.Coordinate and direct the financial planning and budgeting activities of all operations teams within assigned properties.Ensure properties meet budgeted occupancy levels and revenue goals while managing costs effectively.Operational Excellence and Compliance:Implement and enforce company policies, procedures, and Fair Housing regulations to ensure compliance.Ensure safety, preventive maintenance, and timely completion of work orders.Identify, recommend, and implement new processes, guidelines, technologies, and systems to improve organizational processes and resource use.Reporting and Analysis:Perform data analysis to determine trends, identify opportunities for improvement, and report findings to the President of Steward + Helm.Provide detailed performance reports on property management operations and suggest improvements to maximize efficiency.Business Development and Acquisitions Support:Assist the President of Steward + Helm in identifying new business opportunities and acquisitions, providing input on operational strategies for growth.Build and maintain strong relationships with investors, owners, and industry partners.Crisis and Risk Management:Support the Regional Directors in managing resident relations, addressing disputes, and handling emergencies.Ensure the safety and security of all properties by overseeing emergency response and risk mitigation plans.Talent Development:Lead efforts to recruit, develop, and mentor staff, ensuring team members are equipped to deliver optimal performance.Provide support, training, and development opportunities to Regional Directors to drive career growth and improve team efficiency.Facilitate performance reviews and develop continuous improvement initiatives for direct reports.
Requirements:
Bachelor's degree in a related field preferred.7-10 years of experience in property management or operations.Strong leadership, team-building, and problem-solving skills.Knowledge of Fair Housing laws and compliance regulations.Experience with property management software (e.g. Yardi).Excellent financial acumen and budgeting experience.
PIbfcda91243ac-4401
Description:Job Overview:The Leasing Specialist is responsible for generating leads, while selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Additionally, the primary role of this position includes professionally and personally greeting prospects, demonstrating the features & benefits of the property, and securing lease agreements.Key Responsibilities:Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features.Greet visitors (residents, future residents, and internal team members) and deliver high quality customer service.Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary.Inspect units for move-ins to ensure units are ready and prepare move in packets for new residents. Assist with planning and hosting of resident functions and special events.Collect application fees, deposits, and rent.Prepare and submit resident application materials for approval.Follow up with prospects after viewing homes or submitting applications.Prepare service requests.Prepare move-in / move-out notices, inspections, or procedures.Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Requirements:Qualifications:High School Diploma.Minimum of one (1) year of customer service/sales experience.Working knowledge of property management software such as Onesite.Computer proficiency in Microsoft Office.Ability to read, write, and communicate effectively. Competencies:Ability to be prompt and timely daily.Professional appearance.Respectful of the boundaries of confidentiality, fair housing laws, and safety.Sales skills.Excellent written and verbal communication skills.Must demonstrate tact and diplomacy.Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
PI4f6a6b250ea2-1526
Description:Join Our Team at Integrated Renovations - Where Craftsmanship Meets Opportunity!
Company Overview
At Integrated Renovations, we are dedicated to delivering a comprehensive range of services, including thorough project planning, detailed project administration, and top-tier interior general contracting solutions. Our commitment lies in meticulously mitigating risks, elevating precision, and ensuring accountability across all our projects to achieve the highest standards of quality and client satisfaction.
We believe craftsmanship and accountability should be at the core of everything we do. Our team represents our brand by delivering excellence, problem-solving with intention, and approaching every project with precision and care. In return, our leaders act as partners-empowering, supporting, and guiding our employees to grow and thrive.
Why Join Us?A Team That Values You - We believe in mentorship, growth, and opportunity. You're not just another employee-you're part of a team that invests in your success.Competitive Pay & Benefits - We reward great work with competitive compensation and benefits.Diverse & Exciting Projects - No two days are the same! You'll be part of projects that challenge and inspire you.A Culture of Excellence - We take pride in what we do, and we want you to feel that same sense of accomplishment.Job Overview To lead and manage large-scale, renovation projects for multifamily properties within the Integrated Renovation portfolio. Ensure projects are executed efficiently, on time, within scope, and within budget while upholding the highest quality standards.
Responsibilities: Strategic Project PlanningOversee the planning and execution of large-scale renovation projects.Develop strategic project plans and ensure alignment with company goals and objectives.Identify project risks and opportunities and develop mitigation and enhancement strategies.Scheduling and AccountabilityEnsure project schedules are created and adhered to by all parties.Monitor project progress against schedules, identifying potential delays and implementing corrective actions.Hold all team members accountable for meeting project deadlines and milestones.Conduct regular schedule reviews and progress meetings to ensure transparency and address any issues.Contract and Financial ManagementMonitor project budgets and financial performance, ensuring projects stay within budget.Approve major expenditures and changes to project scope, ensuring they are justified and necessary.Collaborate with Portfolio Manager during contract negotiations to secure favorable terms.Monitor project budgets and financial performance, ensuring projects stay within budget.Approve major expenditures and changes to project scope, ensuring they are justified and necessary.Collaborate with legal and procurement teams during contract negotiations to secure favorable terms.Stakeholder Communication and ReportingServe as the primary point of contact for senior management, clients, and key stakeholders on all project-related matters.Prepare and deliver comprehensive project reports, including status updates, risk assessments, and financial summaries.Facilitate effective communication between project teams, clients, contractors, and other stakeholders.Ensure all project documentation is accurate, organized, and up-to-date, and maintain records for future reference.Team LeadershipLead, mentor, and develop a team of project managers and coordinators, providing guidance and support to ensure project success.Foster a collaborative and high-performance team culture, encouraging innovation and continuous improvement.Provide training and development opportunities to enhance team skills and capabilities.Conduct performance evaluations and provide constructive feedback to team members.Requirements: What We're Looking ForExperience: 5-7 years' prior project management experience.Knowledge: Extensive understanding of all phases of construction means and methods.Skills: Strategic thinker, organization, time management, and decision-making under pressure.Leadership: Excellent leadership, communication, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.Tech-Savvy: Experience utilizing MS Office, Teams, SharePoint, and Project Management Software, with a strong understanding of project management methodologies.Education: Bachelor's degree in a related field or minimum.Mobility: Ability to travel and work weekends and overtime when approved.Ready to build something great with us? Apply today and be part of a company that truly values your craftsmanship!
PI608794c31e98-6588
Description:Job Overview:As a Housekeeper, you will be responsible for maintaining the community's common areas and play a critical role in providing an excellent first impression of the interior of our community. Key Responsibilities:Reviews daily work order status and priorities with the Maintenance team. Responsible for the daily upkeep of all common/amenity areas, office, clubhouse, models, laundry rooms. Assists with monitoring the exterior physical conditions of the property.Must be able to work flexible schedule which may include working special events and/or weekends.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Requirements:Qualifications:High School Diploma or General Education Diploma (GED).Previous knowledge/experience of housekeeping, janitorial and general maintenance helpful.A positive, team-oriented attitude.Ability to work with a diverse group of people and customers.Competencies:Ability to work independently with minimal supervision.Excellent time management skills: ability to prioritize work functions and keep track of activities completed and yet to do. Regular attendance, punctuality and dependability Shows concern for quality, accuracy, and completeness of assigned work duties. Follows established procedures and best practices for ensuring safety on the job and promotes safety within the work environment.
PIc32c152bde5f-7414
Description:Job Overview:The Community Director is responsible for overseeing the day-to-day financial, administrative, sales, marketing, and maintenance operations of the community while ensuring company standards are achieved. This role requires a strong commitment to customer service, effective team leadership, and operational excellence. The Community Director is expected to foster a professional atmosphere, uphold Steward + Helm's values, and ensure the community's success.Key Responsibilities:Leadership and Team ManagementRecruit, hire, train, mentor, and supervise onsite staff to achieve property goals and performance standards.Conduct training, coaching, and performance reviews, including disciplinary actions as needed.Foster an atmosphere of teamwork, enthusiasm, and professionalism among staff.Property OperationsPrioritize and oversee daily activities, including leasing, marketing, make-ready processes, maintenance, and construction projects.Conduct property inspections with maintenance staff to identify and address safety hazards and maintenance needs.Ensure all maintenance tasks, including preventive maintenance, are completed on schedule.Supervise and approve work performed by contractors.Financial ManagementDevelop and monitor operating budgets, maintaining a budget control log.Maximize Net Operating Income (NOI) through effective cost control and revenue optimization.Collect specified rents and fees, pursue delinquent balances, and process evictions per company policy.Review financial statements and prepare variance and occupancy reports.Marketing and LeasingDevelop and implement monthly marketing plans to achieve budgeted occupancy levels.Create resident retention, marketing, and advertising programs.Show and lease apartments, ensuring all necessary applications and documents are completed accurately.Resident RelationsAddress resident concerns, including neighbor disputes, renewals, and maintenance issues, fostering positive relationships.Cultivate a high level of customer satisfaction and retention through excellent service and responsiveness.Compliance and Record KeepingEnsure adherence to Fair Housing Act and company policies.Maintain accurate and organized records in property management software (e.g., OneSite).Process invoices and ensure timely submission to corporate.The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.Requirements:QualificationsBachelor's degree in a related field (preferred) or equivalent experience.Minimum of 3-5 years of prior property management experience.Certified Apartment Manager (CAM) certification (preferred).Proficiency in property management software, such as OneSite.Competencies:Positive, motivating, and team-oriented attitude.Ability to thrive in a fast-paced, competitive environment.Strong organizational and prioritization abilities.High degree of professionalism and confidentiality.Excellent communication and listening skills.Commitment to fostering a strong customer service culture.
PIcb275ff9ca59-7354
