Job Title: Dispatcher- Hourly
Job Location: Miami-USA-33142
Work Location Type: On-Site
Salary Range: $18.00 - 23.00 per hour
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement Responsible for coordinating, scheduling, and dispatching work crews to ensure timely and efficient completion of operational tasks. This role focuses on optimizing workforce allocation, maintaining clear communication, and supporting seamless execution of field activities. Main Accountabilities• Monitors the proper staging of the galleys on the dock making sure that all galleys are available for uploading based on the dock sheet;
• Directs the actual loading of the galleys into the trucks and extends help to teams under time constraint;
• Coordinates with the controller/supervisors on any changes of flight assignment to respective teams;
• Ensures that all equipment changes are being staged properly and meets the appropriate service ready time;
• Verifies and covers all missing items from the galley before the same is actually loaded in the trucks;
• Ensures on-time dock departure of the teams in coordination with the dispatcher;
• Regularly checks the cooler and the entire loading dock for carts or items that might have been left by the teams;
• Covers any missing or requested items in the field when the same is not available in the Ramp Lead van;
• Caters extra-sections or even regular flights when manpower is shorthanded;
• Ensures that dock movers and loaders are cleaning the truck boxes before loading flights on the truck.
• Ensures that dock, dock bays and ramp are kept clean and picked up at all times.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: CSC Dispatcher - Hourly
Job Location: Des Plaines-USA-60016
Work Location Type: On-Site
Salary Range: $15.49 - 23.52 per hour
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe purpose of this role is to effectively schedule and dispatch work crews to meet operational requirements while ensuring tasks are completed safely, efficiently, and on time. The position is responsible for coordinating with multiple departments to assign the appropriate personnel and resources, monitor job progress, and address any issues that arise during service delivery. Success in this role requires strong organizational, communication, and problem solving abilities to maintain seamless operations, uphold safety and quality standards, and support a high level of customer satisfaction.
Main Accountabilities• Monitors the proper staging of the galleys on the dock making sure that all galleys are available for uploading based on the dock sheet;
• Directs the actual loading of the galleys into the trucks and extends help to teams under time constraint;
• Coordinates with the controller/supervisors on any changes of flight assignment to respective teams;
• Ensures that all equipment changes are being staged properly and meets the appropriate service ready time;
• Verifies and covers all missing items from the galley before the same is actually loaded in the trucks;
• Ensures on-time dock departure of the teams in coordination with the dispatcher;
• Regularly checks the cooler and the entire loading dock for carts or items that might have been left by the teams;
• Covers any missing or requested items in the field when the same is not available in the Ramp Lead van;
• Caters extra-sections or even regular flights when manpower is shorthanded;
• Ensures that dock movers and loaders are cleaning the truck boxes before loading flights on the truck.
• Ensures that dock, dock bays and ramp are kept clean and picked up at all times.
The Dispatcher/Controller/Lead is also in charge of the following;
• Maintains a temperature log of food items in the cooler and at the dock for all airlines
• Checks the phone messages for overnight sick-calls and calling another personnel for coverage;
• Ensures that all flights for the first bank is properly staged for on-time dock departure; and,
• Helps the supervisor for manpower requirement for the next shift and the following day.
The Dispatcher/Controller/Leads are also in charge of the following;
• Takes care of FedEx/UPS/Admiral Club Deliveries and special request from customers
• Stages ice and dairies for the red-eye flights;
• Ensures the cleanliness of the dock during and at the end of the shift;
• Performs special functions such as water service/charters in cases of very late flights and other special late-night requests from the airlines.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Operations Coordinator - Dispatch and Logistics
Job Location: Washington-USA-20001
Work Location Type: On-Site
Salary Range: $17.70 - 26.88 per hour
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Position SummaryThe Operations Coordinator serves as a key link between the Customer Service Center (CSC), internal teams, and partner airlines. In this pivotal role, you'll support operations leadership, manage communication across departments, and ensure seamless execution of customer requests and operational changes. Your focus on coordination, efficiency, and service quality will help maintain smooth day-to-day operations.
What You Will Do Act as the primary liaison between internal departments and airline partners to address missing or requested items promptly.
Monitor and maintain multiple operational platforms (e.g., Ground Star-Flight Family, CBASE, etc.) for both LSG and customers.
Support department supervisors with daily manpower planning and employee scheduling.
Adjust delivery and backhaul assignments to accommodate unforeseen adjustments to flight plans
Oversee daily inventory management for all operational equipment and ensure timely completion of checklists.
Assist in preparing operational data analyses, reports, and performance summaries.
Coordinate with controllers and supervisors to manage flight assignment updates and ensure accurate team allocation.
Collaborate closely with Customer Service, Operations, and other internal teams to ensure excellent service delivery and customer satisfaction.
Ensure all equipment changes are properly staged and meet service-ready deadlines.
Oversee and support the loading of flights and equipment, assisting teams under tight timelines.
Perform additional duties as required to maintain efficient and effective operations.
1-3 years of experience in a related Operational or Dispatcher role
Strong interpersonal, verbal, and written communication skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office and other Windows-based applications
Proficiency in using computer-aided dispatch systems and other relevant software.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Buyer
Job Location: Portland-USA-97218
Work Location Type: On-Site
Salary Range: $16.96 - 25.76 per hour
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Position SummaryAs a Buyer at LSG Sky Chefs, you are the driving force behind sourcing and building a reliable supply chain for essential goods and services. This role goes beyond purchasing-it's about partnering with Customer Service Centers and cross-functional teams to anticipate needs, secure the best products, and ensure smooth operations. You'll negotiate with vendors, resolve performance issues, and identify opportunities to standardize products and reduce costs year over year. Acting as a procurement expert, you'll onboard qualified suppliers, leverage industry innovations, and guide stakeholders toward smart, cost-effective solutions. With a focus on collaboration, fiscal responsibility, and problem-solving, you'll play a key role in shaping efficient processes and delivering exceptional value to both LSG and its customers.
How You'll Make a Difference Ensure that vendor performance issues are addressed quickly and should problems continue, provide analysis of alternatives, making changes when appropriate Identify, assess, and pursue supplier development opportunities based on the expected impact/benefits to the company. Work with Program Management departments to ensure proper items are sourced, and what is being sourced is within the specifications and price parameters of the customer. Drive performance that results in year-over-year cost reductions through the standardization of products and pursuit of the best possible commodity/service costs. Identify and onboard vendors who meet the required company qualifications Use knowledge of available products, vendor capabilities, and industry innovation to guide customers toward standardized products Model corporate values and participate as required in groups Proactively support other departments and functions as the Procurement Specialist Display fiscal responsibility in the pursuit of the best cost procurement for the organization. Regularly exhibits the ability to solve problems and drive issues to closure with appropriate supervision What We Look For in a Candidate • One to three years of purchasing or related field experience
• Bachelor's Degree in Purchasing/Supply Chain management preferred
• Working knowledge of SAP preferred
• Ability to multi-task and solve problems in a fast-paced environment
• Ability to effectively work in teams and with customers
• Strong analytical skills for evaluating data
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Purchasing & Inventory Coordinator
Job Location: Des Plaines-USA-60016
Work Location Type: On-Site
Salary Range: $21.52 - 21.52 per hour
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe Purchasing & Inventory Coordinator is responsible for managing inventory of food products, frozen goods, packaging, and operational supplies to support airline catering operations. This role focuses on maintaining accurate stock levels, ensuring timely procurement, controlling costs, and upholding company standards while fostering strong vendor relationships.
Unlike traditional sourcing roles, this position is hands-on and floor-based . The Buyer spends most of the day on the production floor overseeing inventory and frozen food management, with limited time at a desk.
The schedule for this position is 7:00 AM - 3:00 PM, Monday through Friday , with regular days off on Saturday and Sunday .
Compensation & Benefits
Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily Meals Main Accountabilities Source and purchase materials, food products, packaging, and supplies to meet daily operational needs. Manage vendor relationships, negotiate pricing, and ensure timely deliveries. Monitor inventory levels and coordinate replenishment to avoid shortages or waste. Track purchasing activity using SAP MM and Microsoft Office tools. Collaborate with culinary, logistics, and operations teams to align purchasing with production schedules. Ensure compliance with food safety, regulatory, and company standards. Prepare reports and communicate updates to management. Knowledge, Skills and Experience High school diploma or GED required; additional education in supply chain or business preferred. 1-3 years of experience in materials, purchasing, or clerical roles. SAP MM experience preferred. Strong interpersonal and communication skills to work effectively with vendors and internal teams. Ability to perform in a high-stress, fast-paced environment. Strong organizational skills with attention to detail. Basic knowledge of Microsoft Office programs (Excel, Word, Outlook). Intermediate math skills (addition, subtraction, multiplication, division). Flexibility to work nights, weekends, and holidays as needed.LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Food Cost Analyst - Airline Catering
Job Location: Boston-USA-02128
Work Location Type: On-Site
Salary Range: $75,000.00 - 90,000.00
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe role involves executing critical supply chain activities with a focus on data analysis for financial reporting and driving improvements across our supply chain processes. You will be at the forefront of identifying and implementing efficiencies, with a keen eye on achieving significant gains in operational performance and food cost reduction.
Main Accountabilities Business Strategy & Innovation: Lead the design and deployment of cutting-edge tools and data analytics to drive consistent and insightful reporting on Supply Chain performance across all CSCs, empowering teams with actionable intelligence. Supply Chain Mastery: As a key leader within the Supply Chain team, spearhead the creation and implementation of the innovative Food Cost Tracker and advanced technical reporting systems, setting new benchmarks for operational efficiency.• An Associate degree or equivalent hands-on experience in a related field, demonstrating a solid foundation in business and supply chain dynamics.
• 2 to 5 years of proven success in a similar role, with a track record of driving operational excellence and innovation.
• Mastery of computer systems, with strong skills in MS Office (Word, Excel, PowerPoint) and Google Suite, ensuring seamless productivity and collaboration.
• Familiarity with SAP MM and CBase is a plus, showcasing your ability to work with sophisticated enterprise resource planning systems.
• Exceptional verbal and written communication skills, paired with the ability to deliver compelling presentations that influence stakeholders at all levels.
• A self-directed professional with outstanding organizational and interpersonal skills, ready to lead and collaborate with diverse teams.
• In-depth understanding of Lean Manufacturing principles, Supply Chain management, and Purchasing, positioning you as a strategic asset in driving efficiency.
• Advanced reconciliation abilities, demonstrating meticulous attention to detail and the capacity to handle complex financial tasks.
• Superior analytical and conceptual thinking skills, enabling you to break down complex problems and develop innovative solutions.
• A keen eye for detail and strong time management skills, ensuring that tasks are completed with precision and efficiency.
• A natural problem-solver, equipped with the skills to tackle challenges head-on and drive continuous improvement across the organization.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Tower Planner
Job Location: Dallas-USA-75261
Work Location Type: On-Site
Salary Range: $14.75 - 22.40 per hour
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementServe as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. This role is all about accuracy, speed, and professionalism, providing timely updates, resolving issues quickly, and keeping both airline partners and internal teams informed and satisfied. Your work ensures every flight is catered flawlessly and on schedule, making you a key player in delivering world-class service.
Main AccountabilitiesCompensation & Benefits
Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily MealsMain Accountabilities
Review flight dispatch sheets and confirm routing details against the daily schedule. Act as the main point of contact between LSG Sky Chefs and our airline partners. Enter and update key flight details like gate and ship numbers. Communicate gate changes, routing updates, and cancellations to drivers and team members in real time. Build strong relationships with customers through clear, professional communication. Work closely with ramp personnel to quickly resolve any catering issues. Keep management informed by sharing timely updates and reports. Prepare and deliver reports for airline customers. Manage airline equipment inventory and place orders as needed. Handle customs documentation and ensure compliance with regulations. Use ACE and other airline systems to process and track information. Complete various administrative and clerical tasks to support operations. Take on additional responsibilities as assigned by management. Knowledge, Skills and Experience Strong communication skills-able to read, write, and speak English clearly. Basic math skills and comfort with numbers. Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems. Excellent customer service and interpersonal skills; professional and courteous on the phone and in person. Flexibility to work various shifts-we operate 24/7, 365 days a year. High school diploma or equivalent required. Ability to stay calm and focused under pressure in a fast-paced environment. A true team player with a positive attitude. Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers. Able to manage multiple calls and radio communications at once. Capable of working in challenging conditions, including extreme temperatures. Must be able to obtain an AOA badge and customs clearance. Willingness to work flexible hours and shifts, which may change based on operational needs.LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Flight Coordinator
Job Location: Dallas-USA-75261
Work Location Type: On-Site
Salary Range: $11.92 - 18.82 per hour
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementAs a Flight Coordinator, you'll be the key link between our operations team and airline partners, making sure every flight is catered accurately and on time. If you're organized, thrive in a fast-paced environment, and enjoy problem-solving, this is the perfect role for you.
Main Accountabilities(Responsible for all aspects of catering flights to include:)
Monitor and manage flight schedules to ensure timely catering delivery. Communicate real-time updates on gate changes, delays, and cancellations to drivers and internal teams. Act as the primary contact for airline partners, providing accurate and timely information. Coordinate with ramp personnel to resolve last-minute issues quickly. Track and update flight details, including gate assignments and routing changes. Prepare and submit reports for airline customers. Manage airline equipment inventory and handle ordering as needed. Complete customs paperwork and ensure compliance with all regulations. Use ACE and other airline systems to process and track flight information. Perform administrative tasks and assist with other duties as assigned.Compensation & Benefits
Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily Meals Knowledge, Skills and Experience Must be able to read, write, and speak English Strong analytical, verbal, written, interpersonal and organizational skills Must be able to interpret and comprehend Menu and Flight Galley Specifications Must possess interpersonal communication and customer service and high level of professionalism Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations Must be able to work in extreme heat and/or cold environment Must be able to walk/stoop/bend/stand for entire work shift Must have good organizational skills and adaptable to frequent changes Must be able to use fingers & hands to handle equipment Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change) High School Diploma or equivalent Must have valid driver's license with safe driving record; CDL a plus Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal Must be in current position for 60 days. Good attendance record Must have ability to work under pressure while maintaining composure Must be a team player, with the ability to work a flexible schedule
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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