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LSG Sky Chefs
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  • Facility Maintenance Clerk  

    - Tampa
    Job Title: Facility Maintenance Clerk Job Location: Tampa-USA-33614... Read More

    Job Title: Facility Maintenance Clerk
    Job Location: Tampa-USA-33614
    Work Location Type: On-Site
    Salary Range: $18.00 - 20.00 per hour

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement

    Responsible for providing administrative and clerical support to the maintenance team, ensuring accurate documentation, scheduling, and record-keeping for all maintenance activities. Plays a key role in maintaining compliance and supporting efficient operations through timely data entry and coordination.

    Main Accountabilities

    •Maintain accurate records of maintenance activities, work orders, and preventive maintenance schedules.
    •Schedule and track maintenance tasks and vendor appointments.
    •Process invoices and purchase orders for maintenance-related services and supplies.
    •Ensure compliance documentation is up-to-date and accessible for audits.
    •Provide administrative support for reporting and communication within the maintenance team.

    Knowledge, Skills and Experience

    •Strong organizational and administrative skills.
    •Proficiency in MS Office tools and maintenance management systems (MaintainX and Arriba a plus).
    •Basic understanding of facility maintenance processes.
    •Ability to manage multiple tasks and prioritize effectively.
    •High School diploma or GED
    •2+ years' experience in clerical or administrative roles within industrial or food production environments preferred.

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Buyer/ Purchasing Clerk  

    - Orlando
    Job Title: Buyer/ Purchasing Clerk Job Location: Orlando-USA-32827 W... Read More

    Job Title: Buyer/ Purchasing Clerk
    Job Location: Orlando-USA-32827
    Work Location Type: On-Site
    Salary Range: $19.00 - 21.65 per hour

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement Responsible for sourcing and developing the supply chain for designated categories of goods and services. The Buyer ensures timely and cost-effective procurement solutions, supports product line changes for non-strategic materials, and delivers tactical purchasing services to meet operational requirements for Sky Chefs Customer Service Center in MCA. Main Accountabilities

    Strategic Sourcing & Collaboration

    Partner with Customer Service Centers and cross-functional teams to identify current and future sourcing needs, determine optimal fulfillment strategies, and monitor performance. Drive supplier development initiatives to enhance quality, reduce costs, and improve service levels.

    Vendor Management

    Address vendor performance issues promptly; analyze alternatives and implement corrective actions when necessary. Identify and onboard qualified vendors that meet LSG standards and compliance requirements.

    Cost Optimization

    Achieve year-over-year cost reductions through product standardization and competitive sourcing. Leverage market knowledge and supplier capabilities to guide stakeholders toward cost-effective, innovative solutions.

    Operational Excellence

    Ensure procurement activities align with customer specifications, quality standards, and pricing parameters. Maintain accurate SAP Bills of Materials (BOMs) and manage purchase orders to support inventory and production needs. Support month-end inventory processes, including reconciliation and reporting. Analyze forecasts, lead times, and delivery schedules to optimize order quantities. Communicate with suppliers to resolve discrepancies and ensure timely delivery. Coordinate with Materials and Program Management teams on special projects and operational improvements. Perform additional duties as assigned by management. Knowledge, Skills and Experience

    Education & Experience

    Bachelor's degree in Purchasing, Supply Chain Management, or related field preferred. 1-3 years of purchasing or supply chain experience required.

    Technical Skills

    SAP experience preferred. Strong analytical skills for evaluating forecasts, inventory levels, and supplier performance. Ability to manage multiple priorities in a fast-paced environment.

    Core Competencies

    Effective communication and collaboration skills. Problem-solving and decision-making capabilities. Knowledge of industry trends, vendor capabilities, and product innovations.

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Flight Coordinator  

    - Miami
    Job Title: Flight Coordinator Job Location: Miami-USA-33142 Work Loc... Read More

    Job Title: Flight Coordinator
    Job Location: Miami-USA-33142
    Work Location Type: On-Site

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement

    The Airline Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

    Main Accountabilities

    (Responsible for all aspects of catering flights to include:)
    • Maintain effective communication and coordination with and between LSG Sky Chefs' management and Customer Service personnel and airline ramp and operations personnel
    • Assign and dispatch drivers. Reassign as necessary
    • Stay informed of flight activity, schedule and gate changes and act accordingly
    • Ensure timely and safe catering of all flights
    • Troubleshoot and resolve issues and elevate to managements as needed
    • Keeps management informed of area activities and of any significant problems
    • Assumes other related duties as required or assigned
    • Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
    • Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
    • Ensure on-time delivery and accurate production and/or catering of all flights
    • Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
    • Perform other duties as assigned
    • Must be able to work a 24/7 work schedule in order to ensure customer requirements and needs

    Knowledge, Skills and Experience

    • Must be able to read, write, and speak English
    • Strong analytical, verbal, written, interpersonal and organizational skills
    • Must be able to interpret and comprehend Menu and Flight Galley Specifications
    • Must possess interpersonal communication and customer service and high level of professionalism
    • Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
    • Must be able to work in extreme heat and/or cold environment
    • Must be able to walk/stoop/bend/stand for entire work shift
    • Must have good organizational skills and adaptable to frequent changes
    • Must be able to use fingers & hands to handle equipment
    • Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)

    • High School Diploma or equivalent
    • Must have valid driver's license with safe driving record; CDL a plus
    • Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal
    • Must be in current position for 60 days. Good attendance record
    • Must have ability to work under pressure while maintaining composure
    • Must be a team player, with the ability to work a flexible schedule

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Quality Assurance Supervisor - Food Safety  

    - Austin
    Job Title: Quality Assurance Supervisor - Food Safety Job Location: A... Read More

    Job Title: Quality Assurance Supervisor - Food Safety
    Job Location: Austin-USA-78719
    Work Location Type: On-Site
    Salary Range: $62,000.00 - 77,000.00

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Position Overview

    The Quality Assurance Supervisor ensures that all food produced in the Customer Service Center (CSC)/kitchen facility meets the highest standards of food safety and quality as set by regulatory authorities, airline customers, and company policies. This role is responsible for implementing, monitoring, and maintaining food safety and quality management systems, as well as training staff and ensuring audit readiness.

    Work location: Sky Chefs facility International Airport Work schedule: Tuesday-Saturday; day hours with Sunday and Monday off

    We operate 24/7, 365 days/year.

    Compensation & Benefits

    Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily Meals Main Accountabilities

    Food Safety & Compliance

    Ensure compliance with FDA, USDA, customer requirements, and LSG Sky Chefs food safety standards. Implement and oversee food safety preventive control programs (Policies, SOPs, Hazard Analysis, HACCP Plans, Allergen Programs, Traceability & Recall). Monitor and verify effectiveness of food safety programs and related recordkeeping. Oversee CCPs, oPRPs, and PRPs, conducting routine testing as defined by company and regulatory programs. Maintain accurate monitoring records and update manuals, documents, and web-based portals as required. Support external inspections/audits and ensure ongoing audit readiness. Investigate food safety incidents, customer complaints, and non-conformances, ensuring corrective actions are completed and documented.

    Leadership & Training

    Coach, guide, and develop operations team and other staff, fostering a strong culture of accountability and excellence. Provide food safety training for employees and monitor training effectiveness. Lead onboarding of new QA staff, ensuring alignment with company policies, HACCP, and GFSI requirements. Motivate and guide team members while ensuring compliance with HR and company policies. Support company initiatives such as GQS, HACCP, and Lean Manufacturing.

    Operational Support & Continuous Improvement

    Conduct routine quality checks and recommend process improvements. Foster strong working relationships with internal stakeholders and cross-functional teams. Analyze and document findings, input data into food safety systems, and generate monthly reports. Manage cost budgets and contribute to efficiency improvements within the department. Knowledge, Skills and Experience Bachelor's degree in Food Science, Food Microbiology, Chemistry, Biology, Engineering, or related field Certified Preventive Controls Qualified Individual (PCQI) and HACCP certification required. Knowledge of Global Food Safety Initiative (GFSI) standards strongly preferred. 2+ years of experience in food safety/quality assurance within food manufacturing, catering, or related industry. Proficiency in GMP, FDA, USDA, and HACCP regulations Proven experience with mentoring, coaching, and influencing a diverse team in a fast-paced, high-volume, deadline driven environment Strong analytical, and problem-solving skills. Excellent communication, interpersonal, and organizational skills. Proficient with Microsoft Office, cloud-based systems, and general technology tools (scanners, tablets, printers).

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Food Safety Quality Assurance Coordinator  

    - Miami
    Job Title: Food Safety Quality Assurance Coordinator Job Location: Mi... Read More

    Job Title: Food Safety Quality Assurance Coordinator
    Job Location: Miami-USA-33142
    Work Location Type: On-Site
    Salary Range: $20.00 - 25.00 per hour

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement

    The Quality Assurance Coordinator is responsible for implementing and sustaining robust quality systems that ensure compliance with all regulatory and customer requirements. This role focuses on monitoring food safety, sanitation, and operational standards within the Customer Service Center (CSC), aligning processes with FDA, USDA, and HACCP guidelines. By driving continuous improvement initiatives and supporting training programs, the coordinator plays a key role in maintaining product integrity and delivering exceptional quality to airline and internal customers.

    Main Accountabilities Quality System Management: Maintain and update all recordkeeping and key performance indicators (KPIs) related to the Quality Department and GQS, including compliance with food safety, sanitation, and regulatory standards for internal and airline customers. Regulatory Compliance: Ensure adherence to FDA, USDA, and local health department regulations through daily monitoring and verification activities. Food Safety Monitoring: Conduct daily checks on Good Manufacturing Practices (GMPs), cooler and freezer temperatures, and HACCP documentation for accuracy and compliance. Microbiological Testing: Perform environmental swabs and microbiological sampling; coordinate with local laboratories for timely analysis. Specification Verification: Obtain and evaluate Chef Table samples to confirm compliance with product specifications. Training & Development: Assist the Quality Manager in delivering targeted training programs and initiatives to improve quality, food safety, and sanitation processes. Inspection & Audits: Conduct workstation inspections, portion control checks, and dispatch/galley/equipment audits to ensure compliance with gold standards and specifications. Data Analysis & Reporting: Create charts, trending reports, training materials, and visual aids to support continuous improvement. Regulated Garbage Compliance: Monitor and train employees on USDA-regulated garbage standards to maintain compliance. Operational Support: Provide oversight for commissary (Jump-off) locations and train hourly employees as needed. Additional Duties: Perform other tasks as assigned to support quality and operational excellence. Knowledge, Skills and Experience Education: High School Diploma or equivalent required. Language Skills: Bilingual in English and Spanish preferred. Technical Skills: Proficient in Microsoft Office; ability to create and maintain trending charts, SOPs; skilled in using calculators, weight scales, thermometers, metal detectors, ATP testing equipment, and food processing equipment. Experience: Previous experience in food industry and quality assurance strongly preferred. Physical Requirements: Ability to work in cold environments ( Core Competencies: Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills; ability to work independently and act as a liaison for supervisors. Work Environment: Ability to thrive in a fast-paced setting with large teams; flexibility to work weekends and holidays.

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Food Safety Quality Assurance Coordinator  

    - Boston
    Job Title: Food Safety Quality Assurance Coordinator Job Location: Bo... Read More

    Job Title: Food Safety Quality Assurance Coordinator
    Job Location: Boston-USA-02128
    Work Location Type: On-Site
    Salary Range: $18.00 - 25.00 per hour

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement

    Primary responsibility is to maintain the "Global Quality System" of LSG Sky Chefs to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards.

    Main Accountabilities Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers and airline customers Daily monitor of Good Manufacturing Practices (GMPs) for compliance Verify of coolers and freezer room temperature for compliance Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis Obtain Chef Table samples to verify compliance to specification Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up) Conduct portion control weight compliance to specifications Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment) Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis Create charts, trending reports, training materials and visuals Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements Supports the Jump-off (commissary) locations with oversight Train hourly employees as needed Perform other tasks as requested Knowledge, Skills and Experience High School Diploma or equivalent Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP's, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment. Previous food industry and quality assurance experience a plus Ability to work in cold environment ( Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver. Ability to lift/push a minimum of 25 lbs. Strong mathematical, analytical, verbal, written, interpersonal and organizational skills Ability to work in fast paced environment with large groups Must be flexible to work weekends/holidays

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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  • Quality Assurance Manager - Food Safety  

    - Boston
    Job Title: Quality Assurance Manager - Food Safety Job Location: Bost... Read More

    Job Title: Quality Assurance Manager - Food Safety
    Job Location: Boston-USA-02128
    Work Location Type: On-Site
    Salary Range: $90 000.00

    About us

    LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

    Role Purpose Statement

    Ensure the food meets the standards set by regulatory health authorities and the company. The job incumbent is responsible for the implementation, auditing, assessing and training of food safety and quality management systems within the responsible Customer Service Center (CSC).
    Responsible for the development, deployment, implementation, and on-going execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Allergen Programs, and Associated Records) within the assigned facility.

    Main Accountabilities Ensure compliance with regulatory requirements Food and Drug Administration (FDA) such as federal regulation, local regulation, United States Department of Agriculture (USDA), customer specifications and corporate food safety and quality standards, regional food safety and quality standards, taken appropriate corrective actions when needed. Manage the food safety program and ensures that FDA FSMA preventive controls are effective and proper records are maintained. Provide technical expertise relative to Hazard Analysis and Critical Control Points (HACCP), food safety, sensory and quality evaluations. Conduct monthly-required assessments of the food safety program to ensure compliance. Conduct routine microbiological testing as defined by food safety program. Review and analyse weekly food safety documents including HACCP logs. Utilization of the checklists to determine consistent fulfilment of required food safety program. Support CSC leadership with inspection/audit readiness; coach CSC before, during and after all external, food safety, quality and sanitation inspections/audit. Supervise pest control program and contract services and suppliers related to the food safety program. Conduct appropriate investigations regarding food safety matters and support CSC management in providing detailed information to the customers. Perform and document periodical checks on products and services to ensure quality standards are met. Interface with functional areas (Operations, Production, Sales, and HR), Regional Quality Team, other quality managers to ensure sustainability of the food safety program. Establish and maintain effective working relationships with internal stakeholders across all functions and suppliers, customers and regulatory authorities.

    Reporting

    Monitor and prepare reports for the food safety and quality management system. Insertion of monthly-required data in the company web based portal. Collect and monitor all food safety and quality documents (e.g. environmental monitoring, sanitation verifications, chef table, portion control, equipment handling, ramp-on time and safety performance) Keep manuals and documentation updated and implement new procedures and rules in a timely manner.

    Leadership

    Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by phone and through email. Must be able to work in a fast-paced environment while interacting with staff at all levels, and remaining positive, proactive and resourceful. Demonstrates initiative and the ability to work efficiently and independently. Able to read and understand food safety and quality reports and take appropriate action. Must possess a high level of accuracy, attention to detail and is well organized. Recruit, on-board, develop, coach, train, support, and evaluate the performance of the Food Safety staff. Participate and support company sponsored initiatives such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, Employee Safety
    Knowledge, Skills and Experience

    Bachelor's degree in Food Science, Food Microbiology, Chemistry, Biology or related fields. Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP) Five or more years of experience in Food Safety roles with a minimum of 2 years management experience. Technical proficiency in the areas such as of food microbiology, food chemistry, food safety, and food regulations. Proven understanding of government regulations in relation to food processing as FDA FSMA, Current Good Manufacturing Practices (cGMP), HACCP regulations and USDA. Proven analytical and leadership skills. Strong interpersonal and communication skills. Be a collaborative leader who inspires, manages, coaches and respects people. Excellent verbal, written and organizational skills that combines with an aptitude for multi-tasking. Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud based systems

    LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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