Job Title: Continuous Improvement Manager - Airline Catering
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $105 476.25
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThis Lean Manufacturing Leader ensures control, maintenance and continuous improvement of operational standards, according to Corporate policies and customer requirements, within Customer Service Center (CSC) and in accordance with the regional/corporate team. The individual will be responsible for supporting the achievement of the CSC budgets as agreed by the GM of the CSC.
Main AccountabilitiesLean Production
Implement and drive continuous improvement across CSC in close coordination with management staff Implement LSG Production System for CSC in line with corporate and regional policies Ability to teach the principals of lean and other process improvements and provide training as required within area of CSC (for example, Kaizen events) Support CSC in the implementation of Regional Operational Excellence Strategy, guidelines, and policies Support CSC management teams to achieve business targets (KPI's) Define continuous improvement targets together with the management staff and report performance against set operational objectives Analyze cost reduction potential; Accountable for settling and delivering budget results related to productivity/process improvements Report on KPIs for quality, productivity costs, and service delivery Ensure communication and know-how sharing processes between CSCs in the country/regionLeadership
Identify and train CSC departmental management and core employees on production system methodology and lean principlesKnowledge, Skills and Experience
Bachelor's degree, preferably in Industrial/Process Engineering or equivalent experience required In addition, five to seven years experience in developing and implementing production/process methods and with at least three to five years experience in a manufacturing/automotive industry required Effective workshop facilitator skills required; experience in leading teams, driving change and delivering results Knowledge of lean concepts including Toyota Production System principles required Proven track record in Lean manufacturing and success in implementation of redesigned processes Six Sigma Black Belt, Green Belt or Lean Master Certification preferred Knowledge of Total Quality Management and Change Management experience is preferred Strong analytical and problem solving skills Sound delegation skills accompanied with effective ability for follow-up Proficient with windows based software Excellent communication skills (verbal and written); ability to effectively interact with all levels of the organization
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Manager of Operations Support
Job Location: Philadelphia-USA-19153
Work Location Type: On-Site
Salary Range: $73,058.02 - 91,322.53
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe Manager of Operations Support ensures control, maintenance and continuous improvement of operational and process standards and Lean manufacturing, according to corporate policies, customer requirements and to the LSG Sky Chefs Production System Standards (LPS). They are responsible for Lean projects & Process management across the kitchen and the achievement of the budgeted savings target.
Main AccountabilitiesBusiness Strategy, Policies and Tools
• Drive adoption and cultural change to engrain Lean as a way of doing business by leveraging Lean Principles
• Lead local team from a technical aspect as well as a change management strategic approach
• Interface with Operational improvement functions, compliance departments & CSC leadership to support the timely and qualitative execution of the business strategy
• Drive innovation and digitalization agenda from an operational perspective
• Develop and monitor performance metrics and review mechanisms to drive improvement, protect revenue and maintain compliance
• Drive process improvements by researching the feasibility and viability of best practices in manufacturing, logistics and system processes in the CSC.
• Provide technical knowledge, internal and external resource support, inspiration and mentoring to CSC management on Lean principles
• Drive customer specific improvements in operations closely aligned with Account Management
Leadership
• Guide, motivate and develop the employees within the Human Resources Policy
• Coach and mentor LPS resources and CSC leadership on lean methods and lean philosophy
• Ensure that the area of responsibility is properly organized, staffed and directed.
• Participates in coaching the employee Performance process (success factors), as well as additional career development activities to enhance the effectiveness and potential of the team
• Ensure that the company's values and management principles are being lived in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Bachelor's degree in Operations Management/ Industrial Engineering or relate
• Three to five years experience implementing and sustaining process improvement
• Working knowledge of lean manufacturing, production system
• Six Sigma a plus
• Knowledge and tangible application of Change Management is a plus.
• Excellent communication skills both verbal and written
• Ability to build, develop, and maintain strong cross-functional teams, employee relations and union relations
• Proven track record implementing lean practices, materials management and/or production planning optimization strategies
• Proficient computer skills in Microsoft Office, Project Management Tools
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Food Operations Manager
Job Location: San Francisco-USA-94128
Work Location Type: On-Site
Salary Range: $90 065.59
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Position SummaryIn this role, you will leading a team of supervisors and frontline employees across multiple shifts in a fast-paced, production-driven environment. Your leadership will ensure food safety, efficiency, and service excellence while managing labor budgets, performance, and compliance standards. This is a fantastic opportunity for someone with strong production leadership experience looking to make a tangible impact and grow into senior operational roles. This position reports to the Director of Operations and located near SFO International Airport.
How You'll Make a Difference• Lead and inspire a dynamic team of cooks, production employees, and supervisors
• Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
• Oversee all food production activities and ensure everything runs like a well-oiled (but healthy!) machine
• Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
• Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
• Take ownership of department budgets, inventory, scheduling, and productivity
• Implement Lean manufacturing principles and bring innovation to how we prepare and deliver meals
• Partner with cross-functional teams and airline clients to ensure top-notch service and presentation
• Participate in daily leadership briefings and be the go-to for performance improvement
Knowledge, Skills and Experience
• 5-7 years of hands-on leadership experience in food production, catering, or a high-volume manufacturing environment
• Bachelor's degree (or equivalent experience)
• Strong communicator, motivator, and team builder
• Solid knowledge of FDA, HACCP, GMP, and operational compliance
• Experience with Variable Production Systems (VPS) or similar tools a major plus
• Tech-savvy with Microsoft Office and inventory systems
• Someone who thrives in a diverse, multicultural, and deadline-driven environment
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Transportation Logistics Manager - Airline Catering
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $105 476.25
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThis transportation saavy leader ensures control, maintenance and continuous improvement of all activities in transportation according to customer policies and requirements, within Customer Service Centers (CSC) and in accordance with the corporate team. Responsible for supporting the achievement of the CSC budgets as agreed by the GM of the CSC.
Main AccountabilitiesWhat You'll Do:
As a Transportation Logistics Manager, you'll:
Lead daily ground transportation and dispatch operations ensuring accurate and timely aircraft meal delivery. Manage and train drivers, dispatchers, and support staff to meet on-time performance (OTP) and safety standards. Ensure compliance with airport security protocols, FAA, DOT, FDA, USDA, OSHA, and HACCP guidelines. Analyze logistics performance data and implement process improvements to enhance service reliability and reduce costs. Collaborate closely with airline partners, tower control staff, and internal teams to ensure efficient flight catering operations. Oversee fleet maintenance, scheduling, and route optimization using logistics software. Represent the transportation department in leadership briefings, audits, and customer meetings. Lead with Purpose: Guide, motivate, and develop your team to consistently meet and exceed performance goals. Knowledge, Skills and Experience Ability to develop and lead others to obtain desired results & achieve budget Experience in managing a manpower planning and scheduling tool (i.e. VPS) Strong knowledge of Occupational Safety and Health Administration (OSHA), FDA, United States Department of Agriculture (USDA) and Environmental Protection Agency (EPA) regulations Strong knowledge of Good Manufacturing Practice (GMP) and HACCP guideline Excellent analytical and conceptual skills Demonstrable record of understanding and meeting customer expectations Proven track record of understanding the drivers of product and labor cost variances Good knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Food Production Logistics Manager - Airline Catering
Job Location: Philadelphia-USA-19153
Work Location Type: On-Site
Salary Range: $90 000.00
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementIn this role, you will lead a team of supervisors and frontline employees across multiple shifts in a fast-paced, production-driven environment. Your leadership will drive food safety, operational efficiency, and service excellence while managing labor budgets, performance, and compliance standards.
This is an ideal opportunity for a seasoned production leader with a passion for continuous improvement, Lean manufacturing, and process optimization.
Main AccountabilitiesMain Accountabilities
Lead and inspire a dynamic team of cooks, production employees, and supervisors to achieve daily production goals Strategically plan, organize, and manage departmental operations including labor hours, schedules, productivity, quality, and safety Oversee all food production activities, ensuring streamlined workflows and minimal waste through Lean principles Champion continuous improvement initiatives using Lean tools such as 5S, Kaizen, and root cause analysis to enhance efficiency and reduce costs Ensure compliance with customer specifications, quality standards, FDA, HACCP, GMP, and other regulatory requirements Drive on-time and accurate production in the preparation of food/equipment and catering of flights Take ownership of department budgets, inventory control, scheduling, and productivity metrics Collaborate cross-functionally to implement process improvements and standard operating procedures (SOPs) Partner with airline clients and internal teams to deliver exceptional service and presentation Participate in daily leadership briefings and serve as a key driver of performance improvement and operational excellence Knowledge, Skills and Experience5-7 years of hands-on leadership experience in food production, catering, or high-volume manufacturing environments Bachelor's degree (or equivalent experience); Lean Six Sigma certification a strong plus Proven track record of implementing Lean manufacturing and process improvement initiatives Strong communicator, motivator, and team builder with a continuous improvement mindset Solid knowledge of FDA, HACCP, GMP, and operational compliance standards Experience with Variable Production Systems (VPS), Lean tools, or similar methodologies Proficient in Microsoft Office and inventory/production management systems Thrives in a diverse, multicultural, and deadline-driven environment
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Production Sous Chef - Airline Catering
Job Location: Dulles-USA-20166
Work Location Type: On-Site
Salary Range: $72,000.00 - 80,000.00
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThis culinary leader is responsible for the preparation of high quality airline meals in accordance with company standards, menu specifications and production schedules. He/she is also responsible for overseeing kitchen helpers in the preparation of meals, while meeting required safety, hygiene and quality standards.
Main AccountabilitiesFood Production
Executes and supervises food production activities, e.g. proper cleaning, cutting, marinating, seasoning, cooking of food items etc. Assumes responsibilities of Executive Chef when he/she not available ie. Vacation, off-days, menu presentation to customers, etc. Supervise, coordinate and control kitchen helpers in food storage (e.g. maintaining tidiness, following the first in - first out principle) Conducts, coordinates and supervises inventories Monitors material consumption and orders required food and equipment on a daily basis to satisfy the daily production plan Participates in the development of food products and menus as needed for menu presentations Must be aware of content in catering manuals; conducts updates when necessary Executes countermeasures in the production in case of customer complaints Supports training of kitchen helpersQuality
Maintains and monitors hygiene, health and safety standards and monitors that Hazard Analysis and Critical Control Point (HACCP) regulations are adhered to Maintains and monitors quality, conducts quality control checks according to HACCP regulations Conducts quality checks of goods received Monitors and ensures compliance with recipe specificationsLeadership
Ensure that the area of responsibility is properly organized, staffed and directed Guide, motivate and develop the subordinate employees within the Human Resources Policy Make the company's values and management principles live in the department(s) Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean ManufacturingLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Sous Chef- TPA
Job Location: Tampa-USA-33614
Work Location Type: On-Site
Salary Range: $55,023.54 - 68,779.42
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe Sous Chef is responsible for preparing high-quality airline meals in accordance with company standards, menu specifications, and production schedules. In addition, the Sous Chef acts as a supervisory leader , overseeing kitchen helpers and food cooks to ensure efficient operations, adherence to safety and hygiene standards, and consistent delivery of quality meals. This role serves as the second-in-command in the kitchen and assumes the responsibilities of the Executive Chef during absences.
Main Accountabilities Main Accountabilities Food Production Executes and supervises food production activities, including cleaning, cutting, marinating, seasoning, and cooking of food items. Oversees and coordinates the work of kitchen helpers and food cooks, ensuring proper workflow and compliance with standards. Assumes responsibilities of the Executive Chef during absences (e.g., vacation, off-days, menu presentations to customers). Supervises food storage practices, ensuring tidiness and adherence to the First-In, First-Out (FIFO) principle. Conducts and coordinates inventory checks and supervises stock control. Monitors material consumption and places daily orders for food and equipment to meet production plans. Participates in menu development and food product innovation for presentations. Reviews and updates catering manuals as necessary. Implements corrective actions in response to customer complaints. Supports training and skill development of kitchen helpers and cooks. Quality Maintains and monitors hygiene, health, and safety standards, ensuring compliance with Hazard Analysis and Critical Control Point (HACCP) regulations. Conducts quality control checks on goods received and finished products. Ensures strict adherence to recipe specifications and company standards. Leadership Organizes, staffs, and directs the kitchen team within the area of responsibility. Guides, motivates, and develops subordinate employees in line with company HR policies. Promotes company values and management principles within the department. Implements and monitors cost control measures; initiates corrective actions for budget deviations. Supports company initiatives such as Global Quality Standard (GQS), HACCP, and Lean Manufacturing. Knowledge, Skills and Experience 3-5 years of experience in commercial cooking or completion of a culinary apprenticeship/certification. Strong knowledge of food safety and hygiene regulations (HACCP). Ability to manage financial controls (e.g., food cost, stock levels, waste reduction). Excellent communication and organizational skills. Service-oriented mindset with proven leadership capabilities. Proficiency in Microsoft Office and Windows-based applications; knowledge of computer systems is a plus. Willingness to work nights, weekends, and holidays as needed.LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Sous Chef- Chinese/Taiwanese
Job Location: Phoenix-USA-85040
Work Location Type: On-Site
Salary Range: $55,023.54 - 69,000.00
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe job incumbent is responsible for the preparation of high-quality Chinese and Taiwanese cuisine in accordance with company standards, menu specifications, and production schedules. He/she will ensure authenticity in flavors and presentation, while supervising kitchen helpers in meal preparation and maintaining required safety, hygiene, and quality standards.
Main Accountabilities
Food Production
Execute and supervise the preparation of authentic Chinese and Taiwanese dishes, including proper cleaning, cutting, marinating, seasoning, and cooking techniques. Assume responsibilities of the Executive Chef during absences (e.g., vacation, off-days, menu presentations to customers). Supervise and coordinate kitchen helpers in food storage and handling, ensuring FIFO (First In - First Out) principles. Conduct and oversee inventory management. Monitor material consumption and order required ingredients and equipment daily to meet production plans. Participate in the development of Chinese and Taiwanese menu items and presentations. Ensure compliance with catering manuals and update as necessary. Implement corrective measures in case of customer complaints. Support training and development of kitchen helpers.Quality
Maintain and monitor hygiene, health, and safety standards, ensuring strict adherence to HACCP regulations. Conduct quality control checks on food production and goods received. Ensure compliance with recipe specifications and authenticity of Chinese and Taiwanese dishes.Leadership
Organize, staff, and direct the area of responsibility effectively. Guide, motivate, and develop team members in line with company values and HR policies. Implement cost control measures and monitor budget compliance. Support company initiatives such as Global Quality Standard (GQS), HACCP, and Lean Manufacturing. Knowledge, Skills and Experience Strong background in Chinese and Taiwanese cuisine, with proven experience in authentic cooking techniques and regional specialties. Fluent in Chinese (Mandarin or Cantonese required) - must be able to read and write Chinese to interpret recipes, menus, and kitchen documentation accurately. Fluent in Taiwanese (Hokkien) - essential for understanding traditional recipes, communicating with native-speaking team members, and preserving culinary authenticity. Three to five years of experience in commercial cooking or completion of a culinary apprenticeship/certification. Knowledge of food safety and hygiene regulations (HACCP). Ability to manage food costs, control stock levels, and minimize waste. Strong communication, organizational, and leadership skills. Service-oriented mindset with attention to detail. Proficiency in Microsoft Office and Windows-based applications.LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read LessJob Title: Sous Chef- PHX
Job Location: Phoenix-USA-85040
Work Location Type: On-Site
Salary Range: $55,023.54 - 68,779.42
About us
LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose StatementThe Sous Chef is responsible for preparing high-quality airline meals in accordance with company standards, menu specifications, and production schedules. In addition, the Sous Chef acts as a supervisory leader, overseeing kitchen helpers and food cooks to ensure efficient operations, adherence to safety and hygiene standards, and consistent delivery of quality meals. This role serves as the second-in-command in the kitchen and assumes the responsibilities of the Executive Chef during absences.
Main Accountabilities Food Production Executes and supervises food production activities, including cleaning, cutting, marinating, seasoning, and cooking of food items. Oversees and coordinates the work of kitchen helpers and food cooks, ensuring proper workflow and compliance with standards. Assumes responsibilities of the Executive Chef during absences (e.g., vacation, off-days, menu presentations to customers). Supervises food storage practices, ensuring tidiness and adherence to the First-In, First-Out (FIFO) principle. Conducts and coordinates inventory checks and supervises stock control. Monitors material consumption and places daily orders for food and equipment to meet production plans. Participates in menu development and food product innovation for presentations. Reviews and updates catering manuals as necessary. Implements corrective actions in response to customer complaints. Supports training and skill development of kitchen helpers and cooks. Quality Maintains and monitors hygiene, health, and safety standards, ensuring compliance with Hazard Analysis and Critical Control Point (HACCP) regulations. Conducts quality control checks on goods received and finished products. Ensures strict adherence to recipe specifications and company standards. Leadership Organizes, staffs, and directs the kitchen team within the area of responsibility. Guides, motivates, and develops subordinate employees in line with company HR policies. Promotes company values and management principles within the department. Implements and monitors cost control measures; initiates corrective actions for budget deviations. Supports company initiatives such as Global Quality Standard (GQS), HACCP, and Lean Manufacturing. Knowledge, Skills and Experience 3-5 years of experience in commercial cooking or completion of a culinary apprenticeship/certification. Strong knowledge of food safety and hygiene regulations (HACCP). Ability to manage financial controls (e.g., food cost, stock levels, waste reduction). Excellent communication and organizational skills. Service-oriented mindset with proven leadership capabilities. Proficiency in Microsoft Office and Windows-based applications; knowledge of computer systems is a plus. Willingness to work nights, weekends, and holidays as needed.LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Read Less