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Lower Lights Christian Health Center
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  • Front Office Receptionist - Span/Eng Bilingual German Village - Columb... Read More
    Front Office Receptionist - Span/Eng Bilingual German Village - Columbus, OH 43222 Overview Salary Range $15.00 - $17.50 Hourly Description ABOUT US Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive. DUTIES RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office. A. Greet patients and visitors in a prompt, courteous and professional manner B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information. C. Validate patient insurances with each visit, and update their insurance as as needed. D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee. E. Collect co-pays from patients as required, and accurately enter them into patient's records. F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match. G. Maintain appointment schedules and follow office scheduling procedures. H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients. I. Must be able cover the front office receptionist role at all LLCHC locations as required, and often with little advance notice. This role requires reliable personal transportation at all times. J. Understand and adhere to LLCHC employee policies, including attendance standards. RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload. A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive. B. Accurately enter patients' personal data and demographics into the EMR. RESPONSIBILITY 3 . Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation. A. Document medication refill requests completely and clearly in the medical record. B. Assure documentation is legible, professional and completed in a timely manner. C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required. D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction. RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions. A. Practice fire safety and be knowledgeable of all general emergency procedures. RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently. A. Demonstrate cooperative behavior in interactions with coworkers. B. Participate in welcoming and orienting new staff. C. Demonstrate effective time management and organizational skills. D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center. E. Must be very flexible in adapting to individual site workflows. F. Accept and perform all other work-related duties as assigned by the Practice Manager. RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all. A. Keep work area clean and well organized. B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas. C. Inform Practice Manager of need for office supplies, well in advance of depletion. RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth. A. Attend required meetings and in-service education programs. B. Participate on committees as requested by leadership. C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities. This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements. BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications QUALIFICATIONS High School diploma or equivalent (required) English/Spanish Fluency (required) Knowledge of medical terminology and professional office practice and procedures preferred Computer experience required; experience using an EMR / EHR system preferred. One to three years experience in a physician's office preferred. Cash handling experience preferred. Reliable personal transportation is required at all times for successful performance in this role (required) Physical ability necessary for sitting, bending, walking, stretching, standing and occasional lifting. Read Less
  • Dental Assistant  

    - Franklin County
    Dental Assistant Health Center - Columbus, OH 43222 Overview Salary Ra... Read More
    Dental Assistant Health Center - Columbus, OH 43222 Overview Salary Range $17.00 - $20.00 Hourly Description Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. Job Summary A full time, EFDA will be responsible for assisting the dentist(s) and dental hygienist(s) in the direct provision of primary care dental services to patients of the center. The EFDA is also responsible for sterilization, preparation and inventory control of dental instruments and supplies. Responsibilities and Duties Processes patients on arrival, verifying and updating patient information Processes patients prior to departure from the clinic and directing them to schedule next appointment, pay account balances, etc. Screens phone calls and relays accurate messages to the Staff Dentist and/or Dental Director Operates the computer system efficiently to complete daily tasks Have the dentist perform a focused exam on scheduled patients Helps maintain a list of all Dental Department patients, monitors patient flow, and assists the Dental Director, dentist(s), and dental hygienist(s) in assuring that all patient records and documents are properly and accurately completed Expose dental radiographs in accordance with state regulations and law as well as Dental Department directive and protocol Take impressions, as prescribed by the dentist Pour up impressions with model plaster, as needed Benefits and Perks Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! Living Our Values You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications Qualifications and Skills Certified Dental Assistant from an accredited program and has a Coronal Polishing Certificate and can place pit and fissure sealants Dental Assistant Radiographer Certificate preferred Certification for monitoring Nitrous Oxide-oxygen minimal sedation preferred Current CPR (BLS) required Read Less
  • Certified Medical Assistant  

    - Franklin County
    Certified Medical Assistant Northland - Columbus, OH 43231 Overview Sa... Read More
    Certified Medical Assistant Northland - Columbus, OH 43231 Overview Salary Range $17.00 - $20.00 Hourly Position Type Full Time Job Shift Day Education Level High School Travel Percentage Negligible Category Health Care Description ABOUT LLCHC Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday 8am-5pm, with occasional Saturday morning coverage. JOB SUMMARY Prepares and maintains records to meet quality control standards. Develops and maintains effective relations with patients, providers, LLCHC staff, and the public. Prepares patients and assists the provider. DUTIES RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office. A. Interact with patients and visitors in a prompt, courteous, and professional manner. B. Room patients, verify and update pertinent information. C. Process patients prior to departure, including scheduling follow-up appointments and providing patient with after visit summaries. D. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyraco, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients. E. Operate the computer system efficiently to complete daily tasks, including scanning documents into the EMR/HER system. F. Be willing and able to cover other locations as required. G. Understand and adhere to LLCHC employee policies, including attendance standards. H. Stay current each day on the scanning of patient documents into the EMR. I. Other duties as assigned. RESPONSIBILITY 2. Demonstrate the ability to efficiently function in the clinical area of the office while assisting in the delivery of primary health care and patient care management. A. Prepare patient for examination and treatment. B. Screen adult patients for appropriate information and vital signs: weight, height, bloodpressure, respiratory rate, and pulse. Screens infants and children: weight, height, blood pressure, respiratory rate, temperature, head circumference, and visual acuity when necessary. C. Prepare exam and treatment rooms with necessary equipment and supplies. D. Assist providers in preparing for treatments, minor surgery, PAP smears, and physicals. E. Perform in-office testing and treatment. F. Collect specimens, including urine and blood. G. Administer immunizations/medications per provider's orders. H. Maintain patient confidentiality. RESPONSIBILITY 3. Demonstrate the ability to communicate effectively and accurately (both orally and in writing) with medical staff, patients, and general public and document accurately in medical records. A. Complete follow-up phone calls to patients for provider, using medical interpretation tools as needed. B. Call in prescriptions and/or refill, per provider's order, to pharmacies. C. Instruct patients on test preparation. D. Confer with providers as necessary regarding patient care, teaching and testing. E. Document completely and clearly all assessment data, patient education, and telephone calls in the medical record. F. Document completely any encounters with patient/family. G. Assure documentation is legible and completed in a timely manner. RESPONSIBILITY 4. Demonstrate ability to maintain quality control standards and knowledge of common safety hazards and precautions to establish a safe work environment. A. Maintain current basic life support (BLS) certification for health care workers. B. Demonstrate proper hand washing technique and frequency. C. Demonstrate thorough knowledge of universal precautions by donning and doffing equipment appropriately when exposed to blood/body fluids. D. Practice fire safety and be knowledgeable of all general emergency procedures. RESPONSIBILITY 5. Prepare and maintain records for compliance with all regulatory agencies in accordance with the guidance set forth in the Clinical Manual. A. Complete daily, weekly, monthly logs for OSHA/CLIA compliance in a timely manner. B. Assist office manager with vaccine temperature logs recordings as requested. RESPONSIBILITY 6. Posess interpersonal skills to maintain effective working relationships with others and function independently. A. Demonstrate cooperative behavior in interactions with coworkers. B. Demonstrate effective time management and organizational skills. RESPONSIBILITY 7. Demonstrate the ability to keep the clinical area clean, organized, and safe for patients and staff A. Clean and disinfect contaminated instruments and other related materials, and autoclaves in accordance to policy (Clinical Operations Manual). B. Check patient rooms daily to ensure appropriate supply levels and room cleanliness. C. Request needed medical supplies prior to running out, and inform Office Manager of needed supplies. D. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas. RESPONSIBILITY 8. Participate in continuing education programs and other opportunities or activities, which contribute to professional growth. A. Attend required meetings and in-service education programs. B. Participate on committees as requested by leadership. C. Maintain professional certifications as appropriate. D. Engage in continuing education/training in order to stay current on clinical techniques and procedures related to your job duties. BENEFITS AND PERKS Never work second or third shift! Health benefits including medical, vision, dental, life, disability Paid Time off (prorated after 90 days) 10 Paid Holidays Qualified employer for the PSLF Program's student loan forgiveness Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications REQUIRED QUALIFICATIONS Graduate of an accredited program for Medical Assistants and certification eligible or currently a certified Medical Assistant. (Required) Phlebotomy experience preferred. Knowledge of immunization schedule and administration. Current CPR/BLS certification (Required) One to three years experience in a provider's office preferred. Knowledge of medical terminology and procedures. Physical ability necessary for extensive walking, standing, lifting, manual and finger dexterity and eye-hand coordination. Computer experience and familiarity with electronic health record (EHR) preferred. Read Less

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