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Los Angeles Center for Ear Nose Throat and Allergy
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  • Medical Receptionist Medical Receptionists are the first contact all p... Read More
    Medical Receptionist Medical Receptionists are the first contact all patients will interact with will be with the Medical Receptionist. You must treat people with respect and compassion. You are expected to be friendly and helpful and always remember that we deal with patients and they are our customers. It is important to remember that many of these people are sick and/or seeking help. It is your job to ensure their journey to LA CENTA is comfortable and convenient and provides a great first impression. Job Duties and Responsibilities Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries. Verifies insurance/eligibility information and ensures appropriate forms are signed and dated. Verifies patient demographics and insurance information when scheduling appointments. Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived (if applicable). Prepares lab requisition forms as requested by physicians (if applicable). Scans Radiology and Lab requisitions to patient files (if applicable). Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in AdvancedMD Keeps patient appointments on schedule by reviewing service delivery compared to schedule; and notifying Manager/Supervisor of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area (if applicable). Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Assist in the creation of new patient welcome packets. Consistently exhibits behavior and communication skills that demonstrate LA CENTA commitment to superior customer service, including quality, care and concern with each internal and external customer. Demonstrates knowledge of the complete operation of switchboards and follows opening and closing switchboard procedures according to site-specific policies (if applicable). Handles all phases of telephone communications, including scheduling in-office appointments, allergy testing and obtains test authorizations. Routes all calls to appropriate departments and takes accurate and neat messages and forwards them in a timely manner. Handles all emergency calls appropriately according to site-specific policies. Maintains accurate directories of providers' phone numbers. Maintains accurate daily schedule and communicates as appropriate. Maintains awareness of duties of each department in order to process calls efficiently. Acts as translator as needed with patients and as requested by physicians (if applicable). Assists with entering information into the EMR system. Requests patient records as needed for physicians (if applicable). Inform physicians when consults are requested. Reports urgently needed switchboard equipment repairs to Supervisor/Manager. Uses, protects, and discloses patients' protected health information according to HIPPA guidelines. Adheres to safety policies and procedures at all times. Practice discretion about internal clinical policies and procedures when speaking to patients. Perform other duties as assigned. Compensation $19 per hour Qualifications and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. HS Diploma/ GED Required 1-2 years operator PBX/switchboard experience At least 1 year of front desk/ patient experience in a medical setting Bilingual - Fluent in English Read Less
  • Medical Assistant Position Are you looking for a rewarding role in a f... Read More
    Medical Assistant Position Are you looking for a rewarding role in a fast-paced, patient-focused environment where your work truly makes an impact? Join our growing, high-impact practice and become part of a collaborative team dedicated to providing exceptional care. We offer a supportive workplace culture, opportunities for professional growth, and a competitive benefits package! Los Angeles Center of Nose Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived. LA CENTA is growing quickly! Medical Assistants at LA CENTA are the foundation of success in the clinic. We are seeking a self-motivated, outgoing and hard-working Medical Assistant to help the Physician and PA in clinic to perform patient intake, explain basic procedures, assist with procedures and help clinic to run as smoothly as possible. All Medical Assistants will report first to the medical assistant manager and then to the office manager. Job Duties and Responsibilities: Room patients according to office standards. Verify patient information by interviewing patient; recording medical history; confirming purpose of visit. Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary in the EMR system accurately and in a timely manner. Coordinate patient care as directed by physicians. Process appropriate documents in an organized and accurate fashion Organize exam and treatment rooms, stock and clean rooms and sterilize instruments before and after each patient visit. Ensure patient medications are entered the EMR with each visit. Ensure the following information is entered into the EMR: Medical History Form/Questionnaire information, HMO authorizations, medical records from outside physicians, hospitals, laboratories, and/or radiology facilities, Assist physician with in-office procedures Assist in answering phones and scheduling patient appointments. Obtain medical records from outside physicians, hospitals, laboratories, and/or radiology facilities when needed. Ensure that all messages are reviewed before the end of the day for proper handling. Secure patient information and maintain patient confidence by completing and safeguarding medical records; and keeping patient information confidential. Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. Keep supplies ready by inventorying stock and advising Manager when supplies run low. Keep equipment operating by following operating instructions; troubleshooting breakdowns; and notifying Manager when repair calls are necessary. Update job knowledge by participating in educational opportunities; reading professional publications. Serve and protect the ENT practice by adhering to professional standards, policies and procedures, federal, state, and local requirements Enhance practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Respect patient confidentiality at all times Perform other duties as assigned Compensation and Benefits (YOU MATTER!): $20.00 hourly + benefits! We offer a comprehensive benefits package designed to support your health, financial wellness, and work-life balance, including: Medical, Dental, and Vision Insurance 401 (k) with Employer Match Paid Time Off (PTO) + Sick Time Ancillary benefits including Pet Insurance and Accidental Read Less
  • Medical Assistant Position Los Angeles Center for Ear, Nose, Throat an... Read More
    Medical Assistant Position Los Angeles Center for Ear, Nose, Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived. LA CENTA is growing quickly! Medical Assistants at LA CENTA are the foundation of success in the clinic. We are seeking a self-motivated, outgoing and hard-working Korean Speaking Medical Assistant to help the Physician and PA in clinic to perform patient intake, explain basic procedures, assist with procedures and help clinic to run as smoothly as possible. All Medical Assistants will report first to the medical assistant manager and then to the office manager. Job Duties and Responsibilities: Room patients according to office standards. Verify patient information by interviewing patient; recording medical history; confirming purpose of visit. Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary in the EMR system accurately and in a timely manner. Coordinate patient care as directed by physicians. Process appropriate documents in an organized and accurate fashion Organize exam and treatment rooms, stock and clean rooms and sterilize instruments before and after each patient visit. Ensure patient medications are entered the EMR with each visit. Ensure the following information is entered into the EMR: Medical History Form/Questionnaire information, HMO authorizations, medical records from outside physicians, hospitals, laboratories, and/or radiology facilities, Assist physician with in-office procedures Assist in answering phones and scheduling patient appointments. Obtain medical records from outside physicians, hospitals, laboratories, and/or radiology facilities when needed. Ensure that all messages are reviewed before the end of the day for proper handling. Secure patient information and maintain patient confidence by completing and safeguarding medical records; and keeping patient information confidential. Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. Keep supplies ready by inventorying stock and advising Manager when supplies run low. Keep equipment operating by following operating instructions; troubleshooting breakdowns; and notifying Manager when repair calls are necessary. Update job knowledge by participating in educational opportunities; reading professional publications. Serve and protect the ENT practice by adhering to professional standards, policies and procedures, federal, state, and local requirements Enhance practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Respect patient confidentiality at all times Perform other duties as assigned Compensation: $20 per hour Requirements: Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. HS Diploma/ GED Required Graduated from accredited medical assistant program Ear Nose Throat Read Less

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