Ancillary Sales Team Member The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. All employees must adhere to established COVID-19 safety regulations and procedures. What This Role Will Do Greet all guests and assist in answering any questions they may have about the venue. Rent lawn chairs to patrons Sell Live Nation blankets and Live Nation merchandise Selling all the various upsells offered at each event including, but not limited to, reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking Communicate daily concert promotions, upsells, future ticket deals and specials on Premiere parking to guests. Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed. Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued. Maintain order and ensure adherence to safety rules. Handle cash and credit card transactions according to Live Nation's audit guidelines Balance out at the end of each shift with a supervisor Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials. What This Person Will Bring Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds. High school diploma/GED preferred. Must be at least 18 years of age. Must pass pre-employment background check. Must be highly motivated and able to work independently. Excellent verbal, written and interpersonal communication skills. Acute sense of judgement, tact and diplomacy. Prior cash handling experience preferred Familiar with iPhone and iPad technology Attention to detail, quality and accuracy Ability to work independently in a fast-paced environment Outgoing, engaging, self-starter Enjoys interacting with guests Ability to work weekdays, weekends and holidays, including late evenings. Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. The expected compensation for this position is: $16.90 USD - $20.75 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
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