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Lightspeed DMS
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  • Cloud Engineer - Platform Engineering  

    - South Jordan
    Job DescriptionJob DescriptionCompany Overview:Lightspeed is the leadi... Read More
    Job DescriptionJob Description

    Company Overview:

    Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

    We're seeking a Cloud Engineer to join our platform engineering team as an embedded member of development squads. In this role, you'll work directly alongside application developers, enabling their success through self-service infrastructure platforms, GitOps automation, and AI-powered tooling. You'll manage infrastructure supporting 4,000+ EKS workloads in AWS while building the next generation of developer-focused platforms that dramatically increase velocity.

    This isn't a traditional infrastructure role. You'll be a strategic partner to developers, guiding cloud architecture decisions, building automation that eliminates toil, and leveraging AI to accelerate both infrastructure and application delivery.

    What you'll do:

    Platform Development & Developer Enablement

    Build and maintain self-service infrastructure platforms that empower developers to provision and manage their own AWS resourcesWork embedded within development squads as their cloud infrastructure guide and strategic partnerDesign and implement reusable Terraform modules that enable consistent, scalable infrastructure patternsDevelop AI-powered automation tools that increase team velocity and reduce manual operational overheadCreate developer-friendly abstractions over complex infrastructure using GitOps workflows

    Infrastructure as Code & GitOps

    Implement GitOps practices using ArgoCD and Helm for automated deployments across EKS clustersBuild and maintain modular Terraform infrastructure supporting EKS, RDS PostgreSQL, Aurora PostgreSQL, and core AWS servicesLeverage AI tools to accelerate Terraform module development, code review, and documentationDesign Terraform module libraries that balance flexibility with guardrailsEstablish CI/CD pipelines that enable developers to safely deploy infrastructure changes

    Cloud Architecture & Collaboration

    Partner with developers to design cloud-native architectures optimized for AWSGuide infrastructure decisions within development squads, translating application requirements into scalable AWS solutionsCollaborate with Cloud Architects and Security teams on infrastructure patterns and best practicesImplement highly available, scalable, and self-healing systems

    Automation & Velocity

    Develop Python and Bash automation that eliminates repetitive operational tasksStrategically apply AI tools (code generation, infrastructure optimization) to accelerate deliveryBuild monitoring, logging, and observability solutions that provide developers insight into their infrastructureContinuously improve speed, efficiency, and scalability through automation-first thinking

    What you should have:

    Technical Skills

    5+ years in Cloud/Platform Engineering/SRE/DevOps roles with production AWS experienceStrong GitOps mindset with hands-on experience using ArgoCD, FluxCD, or similar toolsKubernetes expertise (4+ years) managing EKS clusters in production environmentsPostgreSQL experience with RDS PostgreSQL and Aurora PostgreSQL in productionExperience using AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) for infrastructure code developmentAdvanced Terraform skills including:

    Designing and implementing modular, reusable Terraform code

    Building Terraform module libraries

    Managing complex AWS infrastructure as code

    Understanding of Terraform best practices and state management

    Deep AWS knowledge: VPC, IAM, EKS, RDS, Aurora, S3, Security Groups, networkingProficient in Helm chart development and managementAdvanced Python scripting for automation and tooling (beyond basic scripts)Bash/Shell scripting proficiencyCI/CD pipeline experience (GitLab CI preferred)Linux administration background (4+ years)

    Essential Mindset & Approach

    Self-service platform thinking - instinct to build tools that enable othersCloud-native design mindset - architecting for AWS from the ground upAutomation-first approach - proven track record of eliminating toil through toolingSystems thinking - understanding how components interact in complex distributed systems

    Soft Skills (Critical)

    Exceptional communication with developers - ability to translate technical concepts and collaborate effectively · Embedded squad experience - comfortable working directly within development teams as their infrastructure guideExcellent follow-through - strong task completion orientation and reliabilityCollaborative mindset - team-first approach, not siloed thinkingStrategic guidance ability - can help developers make informed AWS infrastructure decisionsExperience working in Agile development environments

    Preferred Qualifications

    Experience building developer self-service platforms or internal developer platforms (IDP)Hands-on experience with AI coding assistants for Terraform/Python development, AI-driven infrastructure analysis, or LLM-based automation workflowsAWS Well-Architected Framework knowledgeExperience with observability platforms (Datadog, Prometheus, Grafana)Background in platform engineering or SRE disciplinesUnderstanding of building and managing large-scale distributed systemsExperience with messaging technologies (AmazonMQ, RabbitMQ, Kafka)Incident management and root cause analysis experiencePrior experience as an embedded infrastructure engineer within development teamsWhat Makes This Role DifferentYou'll be a force multiplier for development teams, building platforms and automation that let developers move fast while maintaining reliability and security. Your success is measured by developer velocity, reduced operational toil, and the quality of self-service tools you create.Work RequirementsHybrid or Remote (Utah preferred, open to other locations)Occasional availability during maintenance windowsOn-call rotation support for production infrastructure

    We're looking for engineers who are excited about empowering developers, obsessed with automation, and think in terms of platforms. If you love building tools that make others more productive, we want to talk to you.

    Inclusion and Diversity at Lightspeed:

    At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

    Equal Employment Opportunity Statement:

    Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

    Important Note:

    Applicants must be authorized to work in the U.S.

    Ready to apply?

    Take the next step in your career—apply today and join a team where your skills will make an impact!

    Read Less
  • Operations Analyst - Marketing  

    - South Jordan
    Job DescriptionJob DescriptionCompany Overview:Lightspeed is the leadi... Read More
    Job DescriptionJob Description

    Company Overview:

    Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

    Lightspeed is seeking an Operations Analyst to join our Revenue Operations team. Reporting to the VP of Revenue Operations, you'll be the strategic partner and cross-functional ambassador for our Marketing and BDR teams — owning the systems, measurement frameworks, and data that power lead generation, BDR performance, and marketing ROI. This is a high-impact role for someone who brings both analytical rigor and operational instinct, and who wants to shape how a growing company measures and improves its entire pipeline generation motion.

    What You'll Do:

    As our Operations Analyst - Marketing, you'll be the operational backbone connecting marketing strategy to execution — owning our marketing systems, measurement frameworks, and the data that drives decisions across marketing, BDR, and sales.

    HubSpot Administration & Marketing Systems

    Serve as the HubSpot admin and expert, owning configuration, workflows, automation, and best practices across the platformOwn the Salesforce–HubSpot integration and serve as the marketing thought leader on Salesforce solution design — working with our dedicated SF admin team to ensure campaigns, data structures, and reporting serve the businessOwn contact data management, list hygiene, UTM methodology, and tradeshow lead workflow

    Marketing Reporting, Attribution & Funnel Performance

    Drive a consistent MQL–SQL methodology and funnel reporting across HubSpot, Salesforce, and PowerBI — giving marketing, BDRs, and leadership a shared view of pipeline performance and conversion at every stageDevelop and refine attribution methodologies that connect marketing program spend, campaign activity, and BDR outbound to pipeline and bookings; partner with leadership on planning and performance tracking

    Lead Routing, BDR Performance & Sales Process

    Drive lead routing strategy and partner with technical resources to improve how leads are assigned, scheduled, and handed off — reducing friction between marketing and the BDR team and improving speed-to-leadOwn conversion rate reporting and BDR performance analytics from activity through closed-won, including the BDR-to-AM expansion handoff; partner with Sales Operations on pipeline health and deal progression visibility

    AI, Enrichment & Marketing Intelligence

    Serve as the business owner for AI and automation initiatives across the marketing and BDR motion — identifying opportunities, setting priorities, and partnering with technical resources to executeDrive data enrichment and account intelligence strategy, and leverage conversation intelligence tools like Gong to surface insights that inform marketing strategy, BDR performance, and competitive positioning

    Cross-Functional Partnership

    Act as the strategic partner and ambassador across Marketing, BDR, Sales Operations, CS Operations, and Revenue Operations — translating business needs into operational solutions and ensuring alignment on shared processes and definitions

    What You Should Have:

    Required Experience & Skills

    3–5 years in Marketing Operations, Revenue Operations, or a similar B2B SaaS roleHubSpot administration required — deep hands-on experience with workflows, automation, and HubSpot-Salesforce integration; Salesforce campaign management and reporting proficiencyStrong analytical skills with experience building funnel reporting, attribution models, and dashboards across HubSpot, Salesforce, and PowerBI or similarExperience with BDR/SDR performance tracking, lead routing, and lead-to-opportunity conversion optimizationFamiliarity with sales engagement platforms (Outreach, HubSpot Sales, Gong Engage, or similar), data enrichment tools, and the broader MarTech stack

    Core Competencies

    Clear communicator who translates business needs into operational solutions and brings alignment across marketing, sales, and RevOps teamsData-driven with a frameworks mindset — you build systems and methodology, not just reportsSelf-starter who thrives in fast-moving environments, can manage competing priorities, and brings curiosity about AI and emerging marketing technology

    Nice to Have

    HubSpot certifications; experience with 6sense, Clay, or similar enrichment and intelligence platformsBackground in marketing, demand generation, or BDR/SDR roles; experience in vertical SaaS environments

    In today's competitive job market, transparency and trust are more important than ever. At Lightspeed, we believe in fostering an open and honest work environment, starting with our job postings. Pay transparency is a key component of this commitment, ensuring that potential candidates have a clear understanding of the compensation they can expect.

    Remote$75,000—$82,410 USD

    Inclusion and Diversity at Lightspeed:

    At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

    Equal Employment Opportunity Statement:

    Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

    Important Note:

    Applicants must be authorized to work in the U.S.

    Ready to apply?

    Take the next step in your career—apply today and join a team where your skills will make an impact!

    Read Less

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