LightFeather is seeking a ServiceNow Architect to lead the design and delivery of enterprise-scale ServiceNow solutions. This position serves as the primary technical authority on the platform, engaging frequently with clients, mentoring developers, and ensuring alignment with both program objectives and ServiceNow best practices.
This role is ideal for someone who thrives in a collaborative, fast-paced environment—bridging strategic business needs with scalable technical implementations while maintaining the highest standards of quality, governance, and security.
Location: Fully Remote
Job Type: Full-time
Citizenship Requirement: U.S. Citizenship Required
Clearance Requirement: Active Secret or Top Secret Security Clearance
Participate in client calls to lead and advise on technical design discussions.
Conduct detailed requirement analysis to ensure business needs are well-defined and actionable.
Review business requirements to ensure technical clarity and feasibility for development.
Mentor and guide developers and functional team members on ServiceNow best practices.
Oversee release management activities, including update sets and runbook maintenance.
Ensure technical designs support scalable, maintainable, and secure ServiceNow implementations.
Ensure solution quality through peer reviews and compliance/governance checks.
Proactively identify risks, dependencies, and potential design gaps.
Required Qualifications8+ years of hands-on experience with the ServiceNow platform.
4+ years in a lead developer or architect-level role.
ServiceNow Certified Application Developer (CAD).
At least one Certified Implementation Specialist (CIS) certification — ITSM preferred.
Strong understanding of ServiceNow architecture, integration points, and module configuration.
Technically detail-oriented with excellent communication and leadership skills.
Proven ability to collaborate effectively across technical and functional teams.
Preferred QualificationsExperience mentoring developers and reviewing technical deliverables.
Proven ability to represent technical solutions in client-facing discussions.
Background supporting federal or defense programs in a cleared environment.
Why Join LightFeather?At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
Read LessLightFeather is seeking a ServiceNow Platform Architect to lead the design and delivery of enterprise-scale ServiceNow solutions. This position serves as the primary technical authority on the platform, engaging frequently with clients, mentoring developers, and ensuring alignment with both program objectives and ServiceNow best practices.
This role is ideal for someone who thrives in a collaborative, fast-paced environment—bridging strategic business needs with scalable technical implementations while maintaining the highest standards of quality, governance, and security.
Location: Fully Remote
Job Type: Full-time
Citizenship Requirement: U.S. Citizenship Required
Clearance Requirement: Active Secret or Top Secret Security Clearance
Participate in client calls to lead and advise on technical design discussions.
Conduct detailed requirement analysis to ensure business needs are well-defined and actionable.
Review business requirements to ensure technical clarity and feasibility for development.
Mentor and guide developers and functional team members on ServiceNow best practices.
Oversee release management activities, including update sets and runbook maintenance.
Ensure technical designs support scalable, maintainable, and secure ServiceNow implementations.
Ensure solution quality through peer reviews and compliance/governance checks.
Proactively identify risks, dependencies, and potential design gaps.
Required Qualifications8+ years of hands-on experience with the ServiceNow platform.
4+ years in a lead developer or architect-level role.
ServiceNow Certified Application Developer (CAD).
At least one Certified Implementation Specialist (CIS) certification — ITSM preferred.
Strong understanding of ServiceNow architecture, integration points, and module configuration.
Technically detail-oriented with excellent communication and leadership skills.
Proven ability to collaborate effectively across technical and functional teams.
Preferred QualificationsExperience mentoring developers and reviewing technical deliverables.
Proven ability to represent technical solutions in client-facing discussions.
Background supporting federal or defense programs in a cleared environment.
Why Join LightFeather?At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
Read LessLightFeather is seeking an experienced Senior ServiceNow Developer to support ongoing development and enhancement of the ServiceNow platform, with a primary focus on ITSM. In this role, you will work closely under the guidance of a ServiceNow Architect, delivering high-quality configurations, customizations, and integrations aligned with technical standards and client requirements.
This position is ideal for a developer who brings deep ServiceNow platform expertise, strong scripting ability, and a collaborative mindset to work across technical and functional teams supporting mission-critical needs.
Location: Remote (U.S. based only)
Job Type: Full Time
Citizenship: U.S. Citizenship Required
Clearance Requirement: Active Secret Clearance
Design, develop, test, and deploy ServiceNow configurations and custom applications.
Support ongoing improvements and optimization of ServiceNow ITSM modules.
Collaborate with the ServiceNow Architect and business analysts to clarify requirements and deliver solutions aligned with client needs.
Participate in technical design reviews and contribute to best practice documentation.
Maintain and refine update sets, release processes, and technical documentation.
Contribute to continuous process improvement and platform stability.
Required QualificationsU.S. Citizenship and active Secret clearance
5–7 years of experience developing on the ServiceNow platform
ServiceNow Certified Application Developer (CAD)
At least one ServiceNow Certified Implementation Specialist (CIS) certification (ITSM preferred)
Expert-level proficiency in ServiceNow scripting, including:
Server-side and client-side JavaScript
Glide API / Glide scripting
Strong understanding of ServiceNow development best practices, including:
Application scoping
Data segregation
Performance optimization
Familiarity with Agile and Scrum development methodologies
Strong communication skills and ability to work collaboratively with technical and functional teams
Preferred QualificationsPrior experience in federal or defense contracting environments
Familiarity with release coordination, version control, and agile delivery methods
Why Join LightFeather?At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
Read Less