In-Home Mobility Sales Consultant - Baltimore, MD
Are you an experienced B2C (Business to Consumer) Sales Professional with an empathetic communication style and demonstrated success selling in-home equipment, durable medical equipment (DME), or home improvements?
Lifeway Mobility is a nationwide leader in home mobility products and solutions, and we are seeking a dynamic and experienced in-home Sales Consultant to join our growing team.
In this role, you'll help families with mobility and accessibility challenges, to ensure they live safer, more independent lives at home. As a Sales Consultant, you'll be the key point of contact for customers, guiding them through life-changing solutions while providing exceptional customer service.
Your success will be achieved by your ability to build trust, assess and understand customer needs, deliver solutions that meet mobility requirements, and provide an exceptional customer experience that earns our 5-star ratings.
Blueprint for Success:
• In-Home Customer Consultations: Meet with 2-3 prospective customers and their families each day, to assess home accessibility and the in-home mobility needs of the client.
• Provide Solutions: Present and demonstrate home accessibility products such as handicap ramps, chair lifts, stair lifts, grab bars and in-home renovations that will improve safety and mobility for clients.
• Create Proposals: Measure, assess, and prepare accurate estimates and proposals for customers based on their needs.
• Collaboration: Work closely with the operations team to ensure clear communication, and customer satisfaction from the sale through installation.
• Manage Sales Process: Handle customer questions, manage objections, and offer solutions including financing and rental options.
• Build Leads: Generate 20% of your own leads through customer referrals, repeat business, and community outreach.
• Customer Experience: Aim to exceed customer expectations, ensuring satisfaction and fostering long-term relationships.
Qualifications & Skills:
• Previous experience in business-to-consumer sales (B2C), preferably in-home sales or residential equipment sales.
• Excellent communication skills with the ability to listen and respond effectively to customer needs; perform needs assessment and suggest customized solutions.
• Attention to detail and solid organizational skills; must be comfortable working with company software including uploading photos, taking measurements, and updating customer records.
• Must have a valid driver's license and be willing to travel throughout designated territory. A company car is provided.
Company Culture and Values:
Lifeway Mobility is a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.
We care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life insurance and LTD, and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in-person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO.
Compensation
Sales Consultants earn a base salary of 60K, and uncapped monthly commission on sales. First year earnings for passionate performers is $85K- $90K.
PIe613a5-
Read LessHuman Resources Business Partner
Join a company on the rise - where people matter most.
We're a fast-growing organization, dedicated to provide accessibility solutions for individuals with limited mobility so that they may continue to live in their homes. As our new HR Business Partner - Recruiting, you'll play a pivotal role in driving that mission forward. This is more than recruiting - it's helping shape the future of a thriving, people-first company.
We're looking for someone with energy, creativity, and a knack for connecting with talent. If you love a fast-paced environment, thrive in autonomy, and are passionate about building strong teams, we want to meet you!
This position will be based in either Denver, CO, or Hartford, CT
What You'll Do:
Partner closely with hiring managers to deeply understand team needs and roles.Own and drive the full-cycle recruiting process - from sourcing to offer.Craft and execute creative strategies to attract top talent.Keep our ATS (applicant tracking system) clean, current, and effective.Coordinate interviews and ensure smooth communication throughout the hiring process.Extend offers and collaborate on onboarding and orientation.Manage multiple open positions at once (20+ is your sweet spot!) and keep things moving forward.Build strong candidate pipelines for now and the future.Support general HR needs in your regional office - from employee relations to leave management.
You'll Be Successful If You:
Have 2-5 years of HR experience, with a solid focus on recruiting.Have experience recruiting field-based employees or Sales Consultants (bonus points!).Are a whiz with ATS/HRIS systems (Dayforce is a plus).Know how to manage competing priorities and tight deadlines with grace.Communicate clearly, confidently, and with empathy.Are energized by working in a fast-paced, entrepreneurial environment.Know your way around Microsoft Office, and maybe even some payroll tools.
KPIs You'll Help Us Hit:
Average time to hire: 50 daysNew hire retention: 82%Why You'll Love It Here:
Join a collaborative and mission focused cultureBe part of a growing company with huge career growth potentialInfluence and shape how we hire the best talent across the countryWork closely with a high-impact HR team who loves what they do
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer
Compensation details: 0
PI842891af43bd-3579
Read Less