About LIDD
LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions. We help manufacturers, distributors, and retailers transform their operations through innovative supply chain and ERP solutions.
The Role
The Program Manager is a senior delivery leader within LIDD's Project Services Office (PSO). This role is responsible for overseeing large-scale, multi-workstream client programs while contributing to the development and continuous improvement of the PSO as a shared service across the organization.
The Program Manager provides leadership across ERP, Supply Chain Planning, Warehouse Management, Transportation Management, and Digital Transformation initiatives. They ensure delivery excellence through effective governance, resource coordination, stakeholder management, risk mitigation, and financial oversight.
In addition to managing strategic client programs, the Program Manager plays a key role in building project management standards, mentoring Project Managers, improving delivery methodologies, and supporting portfolio planning across multiple practices.
Key Responsibilities
Lead complex enterprise software and supply chain transformation programs from initiation through post-go-live stabilization.Manage multiple interconnected projects and workstreams simultaneously.Establish program governance, executive steering committees, and decision-making frameworks.Drive successful execution against scope, budget, schedule, quality, and business objectives.Manage program dependencies, risks, critical paths, and resource constraints.Serve as the senior delivery contact for executive stakeholders.Lead escalation management and resolution of critical delivery issues.Champion project and program management best practices across the organization.Contribute to the development and implementation of PSO standards, tools, templates, and governance frameworks.Promote consistency while enabling flexibility across technology practices.Support capacity planning, resource forecasting, and prioritization across client engagements.Provide guidance on project health, risk exposure, and delivery performance.Coach, mentor, and develop Project Managers and Project Coordinators.Required Qualifications
Bachelor's degree in Business Administration, Engineering, Information Systems, Supply Chain, Operations Management, or a related discipline.6+ years of experience managing complex technology implementation programs.Demonstrated experience leading large ERP or enterprise software implementations.Proven success managing multi-project programs with multiple stakeholders and workstreams.Strong financial management and commercial acumen.Exceptional communication, leadership, and executive presentation skills.Preferred
Experience with ERP platforms such as NetSuite, Microsoft Dynamics 365, SAP, Oracle, or Infor.Experience in Supply Chain Planning, Warehouse Management (WMS), Transportation Management (TMS), or related technologies.Experience establishing or improving PMO/PSO functions.Experience leading organizational change and business transformation initiatives.Knowledge of manufacturing, distribution, logistics, and retail operations.5+ years of experience in a consulting, professional services, or systems integrator environment.Certifications
PMP certification considered a significant asset.PgMP certification considered a significant asset.Agile, Scrum, Prosci, or related certifications are advantageous. Read LessCompany Overview
LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, and Atlanta, we tackle challenging projects in a fun and supportive environment.
Our Diversity Statement
LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.
In this role, your main responsibilities are:
Our Consultant role mixes consulting and software implementations to create world-class distribution operations.
Working with principals, directors and project managers you will actively participate in:
Helping clients select supply chain software;Configuring, implementing and supporting new software systems in distribution environments;Auditing existing operations software and making recommendations for improvements.Responsibilities
Analyze and document business processes;Create customizations that enhance applications, interfaces and reports;Build custom reports and KPIs;Attend client-facing project meetings;Create and update training manuals used for process improvements;All other related tasks.Qualifications:
Bachelor's Degree in Business, Finance, Computer Science, Information Systems, Engineering, Math or related field;Perfectly written and spoken English and French. *Bilingualism is required for this role in order to conduct business outside of the province of Québec;Superior verbal and written communication and presentation skills;Attention to detail and quality;Comfortable working independently in a dynamic environment with pressing deadlines;Ability to handle multiple mandates simultaneously under the supervision of a project manager;Ability to travel within the U.S.A. and Canada up to 25% of the time.Nice-To-Haves:
Experience using and administrating enterprise SaaS applications;Experience with NetSuite;Experience with other SaaS products (Salesforce, Workday, ServiceNow, etc.) or logistics-oriented software (WMS, TMS, MES);Knowledge of inventory management strategies; Exposure to web-based development.Benefits
Read LessCompany Overview
LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, and Atlanta, our staff tackles challenging projects in a fun and supportive environment.
Our Diversity Statement
LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.
LIDD is seeking an experienced Kinaxis Solution Architect to lead the design and delivery of Kinaxis Maestro implementations for our supply chain consulting clients. As a senior member of our Supply Chain Planning Practice, you will own the end-to-end solution architecture on complex implementations, including data integration design, planning logic configuration, and translation of business requirements into Maestro configurations. This role is central to LIDD's growing VAR partnership with Kinaxis and our software implementation pipeline.
Your role:
Lead solution architecture on Kinaxis Maestro implementation projects from kickoff through go-live and stabilization. Design integration architecture between Maestro and client ERP/data platforms (e.g., Microsoft Fabric, Business Central, SAP, Oracle), including master data flows and transactional interfaces. Configure and validate Maestro modules including Demand Planning, Supply Planning, S&OP, and Capable-to-Promise. Translate client business requirements into Maestro configurations, workbooks, scenarios, and alerts. Lead solution design workshops with client stakeholders and serve as the primary technical authority on the engagement. Mentor consultants and analysts on Kinaxis methodology, supply chain planning concepts, and LIDD delivery standards. Partner with the pre-sales team to scope new opportunities, contribute to SOWs, and validate technical feasibility. Maintain and grow Kinaxis certifications; stay current on Maestro releases and new modules.Must-Have Qualifications
5+ years of hands-on experience implementing Kinaxis (RapidResponse / Maestro), with at least 2 full-lifecycle implementations as lead architect. Active Kinaxis certifications (Author Level 2 minimum; Solution Consultant strongly preferred). Deep knowledge of supply chain planning concepts: demand planning, supply planning, S&OP, MPS, MRP, inventory optimization. Strong understanding of integration patterns, data modeling, and ETL concepts. Experience working in a client-facing consulting or VAR environment. Excellent written and verbal communication; ability to lead workshops and present to executive stakeholders. Nice-to-Have Qualifications Experience with Microsoft Fabric, Azure Data Factory, or comparable data integration platforms. Experience integrating Kinaxis with Microsoft Dynamics 365 Business Central, SAP, or Oracle ERPs. Background in CPG, industrial manufacturing, or distribution verticals. Experience with adjacent planning tools (StockIQ, o9, Blue Yonder, OMP). Read LessLIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. Our growing team of consultants, analysts, designers and programmers operate from offices in Montreal, Toronto, Los Angeles and Atlanta.
Our Diversity Statement
LIDD is an equal opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.
The Role
Our project manager combines consulting with implementing Enterprise Software and business processes. Working with partners, directors, and solutions specialists, you’ll execute project management tasks which include but are not limited to, the following responsibilities:
Manage the effective delivery and timely completion of WMS and/or ERP and/or CRM projects in alignment with defined scope and budget.Manage additional requests and associated budget. Ensure all communication with the customers is timely and effective. Anticipate, identify, define, plan, assign and follow up on tasks, milestones, deliveries, dependencies, and critical paths for the project team and clients.Apply appropriate implementation approaches with a full understanding of delivery concepts, consulting tools and methodologies.Onboard, supervise, and mentor project coordinators.Could require traveling from 25% to 50% of the time.Require the availability of taking calls from clients outside working hours in rotation within the team.Desired background:
Associate or Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Finance, or related field.5-8 years of experience in project management, people management and ideally in the consulting area.Knowledge of manufacturing, logistics and retail would be a nice-to-have.Ability to manage difficult situations, tackle problems and crisis situations, in a composed manner, inspiring team confidence.Ambition, curiosity, enthusiasm, strong interpersonal and organizational skills.Comfortable working independently in an ambiguous environment with pressing deadlines.Ability to handle multiple mandates simultaneously under the supervision of a project director.Ability to travel within Canada and the United States.Strong teamwork abilities. Experience with task and project management tools such as Microsoft Azure DevOps, Project, Smartsheet, Jira, Asana, etc.At LIDD, you will gain practical experience and have the opportunity to progress quickly within the firm depending on your interests and goals.
Read LessCompany Overview
LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, Atlanta and Seoul, our staff of over 160 employees tackles challenging projects in a fun and supportive environment.
Our Diversity Statement
LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodating throughout the recruitment process.
The Role:
As a Senior Solutions Consultant, you will be part of the project team delivering on our clients’ initiatives. You will interact daily with our prospects and clients across a range of different activities such as mandates concerning pre-sales, strategy, implementation and continuous improvement.
On a day-to-day basis, you will:
Pre-sales
Evaluate client requirements; Propose solutions architecture and approach; Demonstrate system capabilities.Strategy
Assess operations, technology, and opportunities; Define future state solutions architecture; Recommend roadmap and approach.Implementation
Define optimal process and related feature set; Provide resolution of critical technical limitations;Configure and train client team; Test business process scenarios; Onboard users and execute cutover activities; Support operations and enable clients.Continuous Improvement
Identify and implement improvement opportunities; Support solutions upgrades and enhancement processes; Assist customer in onboarding activities.We are looking for a candidate who has:
3+ years of experience in a service industry (audit, consulting, engineering, etc.); Experience with Business Central;Hands-on experience with EDI integrations. Experience in the deployment/implementation of large-scale distribution applications.Experience supporting 3PL and co-manufacturing business processes is considered a strong asset. Read LessCompany Overview
LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, Atlanta and Seoul, our staff of over 160 employees tackles challenging projects in a fun and supportive environment.
Our Diversity Statement
LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodating throughout the recruitment process.
The Role:
As a Senior Solutions Consultant, you will be part of the project team delivering on our clients’ initiatives. You will interact daily with our prospects and clients across a range of different activities such as mandates concerning pre-sales, strategy, implementation and continuous improvement.
On a day-to-day basis, you will:
Pre-sales
Evaluate client requirements; Propose solutions architecture and approach; Demonstrate system capabilities.Strategy
Assess operations, technology, and opportunities; Define future state solutions architecture; Recommend roadmap and approach.Implementation
Define optimal process and related feature set; Provide resolution of critical technical limitations;Configure and train client team; Test business process scenarios; Onboard users and execute cutover activities; Support operations and enable clients.Continuous Improvement
Identify and implement improvement opportunities; Support solutions upgrades and enhancement processes; Assist customer in onboarding activities.We are looking for a candidate who has:
3+ years of experience in a service industry (audit, consulting, engineering, etc.); Experience with Business Central;Hands-on experience with EDI integrations. Experience in the deployment/implementation of large-scale distribution applications.Experience supporting 3PL and co-manufacturing business processes is considered a strong asset. Read LessAbout LIDD
LIDD (LIDD.com) is a leading supply chain management consulting firm. We design complex warehouses and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles and Atlanta.
Our diversity statement
LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs. By joining our team, you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. Let us know if you’ll require assistance during the application process.
What’s your role:
Our WMS Consultant is expected to act as a counsellor to our customers and:
Gather, analyze, and document customer requirements for warehouse processes Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows Participate in solution design sessions and ensure configurations align with operational best practices Deliver successful implementation projectsDay-to-day you will:
Work with developers when customizations or integrations are required, providing clear functional specifications Prepare and execute test cases for configurations, integrations, and enhancements Validate that solutions meet requirements and resolve any defects or inconsistencies Assist clients during deployment, training, and stabilization phases Troubleshoot issues, identify root causes, and ensure timely resolution Provide ongoing support for existing WMS installations as needed Could require traveling from 25% to 50% of the time Available to answer incoming client calls outside working hours on rotation, within the teamTo qualify, you have:
You have a BS/BA in Engineering, Computer Science, Supply Chain & Operations Management, or equivalent degree/experienceConsidered an asset:
You understand WMS and operational best practices Experience with business software for operations (ERP, WMS, TMS, MES)We’re looking for candidates who have:
Interest in supply chain management, logistics, and distribution operations Ability to work well under pressure within a team Strong problem-solving capabilities Superior verbal and written communication and presentation skills Attention to detail and quality Ability to handle multiple assignments simultaneously with limited guidance Comfort working independently in an ambiguous environment with pressing deadlines Valid Driver’s license Read LessCompany Overview
LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, and Atlanta our staff of over 170 employees tackles challenging projects in a fun and supportive environment.
Our Diversity Statement
LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.
What’s your role:
Our Design Specialists mix structural design elements and functional attributes to bring world-class distribution operations to life. In this role, you will collaborate with partners, directors, and project managers to create detailed layouts for our clients.
Key responsibilities:
Drafting site plans, floor plans and material handling equipment (MHE) including pallet racking, mezzanines and conveyor systems; Calculate storage capacities; Determine budget estimates for material handling equipment; Communicate with vendors; Traveling to clients to measure existing facility and material handling equipment; Walking and/or standing for long periods of time to measure facilities;To qualify for this role, you’ll need:
Advanced knowledge of AutoCAD with 1+ years of experience; Excellent written and spoken English; French considered a nice to have; Proficiency in Word, Excel and PowerPoint; Ability to learn quickly and follow company AutoCAD standards; Oriented towards client satisfaction; Creative, reliable and thorough; Strong attention to detail and ability to multitask; Willingness to learn and adapt to new tasks; Ability to travel within the United States and Canada up to 25% of the time.We’re looking for candidates who have:
A demonstrated interest in supply chain management, logistics and distribution operations; Strong problem-solving capabilities; Superior verbal and written communication and presentation skills; Attention to detail and quality; Ability to handle multiple assignments simultaneously with guidance. Read LessAbout LIDD
LIDD (LIDD.com) is a leading supply chain management consulting firm. We design complex warehouses and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles and Atlanta.
Our diversity statement
LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs. By joining our team, you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. Let us know if you’ll require assistance during the application process.
What’s your role:
Our WMS Consultant is expected to act as a counsellor to our customers and:
Gather, analyze, and document customer requirements for warehouse processes Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows Participate in solution design sessions and ensure configurations align with operational best practices Deliver successful implementation projectsDay-to-day you will:
Work with developers when customizations or integrations are required, providing clear functional specifications Prepare and execute test cases for configurations, integrations, and enhancements Validate that solutions meet requirements and resolve any defects or inconsistencies Assist clients during deployment, training, and stabilization phases Troubleshoot issues, identify root causes, and ensure timely resolution Provide ongoing support for existing WMS installations as needed Could require traveling from 25% to 50% of the time Available to answer incoming client calls outside working hours on rotation, within the teamTo qualify, you have:
You have a BS/BA in Engineering, Computer Science, Supply Chain & Operations Management, or equivalent degree/experienceConsidered an asset:
You understand WMS and operational best practices Experience with business software for operations (ERP, WMS, TMS, MES)We’re looking for candidates who have:
Interest in supply chain management, logistics, and distribution operations Ability to work well under pressure within a team Strong problem-solving capabilities Superior verbal and written communication and presentation skills Attention to detail and quality Ability to handle multiple assignments simultaneously with limited guidance Comfort working independently in an ambiguous environment with pressing deadlines Valid Driver’s license Read Less