Lickety Split AC, Plumbing & Electric · Ponte Vedra Beach, FL · On-Site
Inbound Call Center On-Site · Full-Time Weekly Pay + Uncapped CommissionThe role
Every call that comes in is a customer who already wants help. Your job is to listen well, match them to the right service, and book the job. The lead is handed to you — the close is yours to earn.
Lickety Split's promise is simple: show up fast, do it right, and treat the customer like royalty. Our inbound sales team is where that promise begins — before the truck rolls, before the technician knocks. Every call is a homeowner who reached out because they need help, and how we answer matters. The best reps here don't just book jobs. They deliver the first moment of relief in what is often a stressful day.
What you'll do
Answer inbound calls from homeowners who need AC, plumbing, or electrical serviceQualify the customer's situation and match them to the right service optionPresent service packages, memberships, and upgrades where appropriate — not pushy, just informedBook appointments and confirm details with the dispatch team for a seamless handoffHandle objections on price, timing, or urgency and keep the call moving forwardHit conversion rate and revenue targets — your stats are visible and rewardedWork on-site with a team that tracks performance, competes hard, and wins togetherYou bring
1+ years in inbound sales, inside sales, or a revenue-generating phone roleAbility to build rapport fast — you have 90 seconds to earn trustComfortable presenting options at multiple price pointsObjection handling that doesn't feel like a scriptCompetitive, coachable, and consistent — not just good daysWhat you get
Weekly base pay + uncapped commissionPerformance bonuses and team incentivesPaid onboarding and ongoing sales coachingClear path to senior rep and leadership rolesWarm leads only — customers call us firstLickety Split is an equal opportunity employer. We invest in people who invest in their own performance.
#INDP2 Read LessThe role
A homeowner's AC goes down at 4pm on a Friday. Their first call is to us. How that call goes determines everything — and that's your moment.
Lickety Split's promise is simple: show up fast, do it right, and treat the customer like royalty. The Customer Concierge Specialist is the person who makes that promise real. You're not just answering phones — you're the first moment of relief in what is often a stressful day. You own the customer's experience from first contact through resolution, and you don't let go until it's right.
What sets this role apart:
Own It
You see every issue through to resolution
Solve It
Real problems, real decisions
Feel It
You'll know when you've genuinely helped
What you'll do
Be the first voice a homeowner hears — warm, confident, and in control of the situationGather information quickly, assess urgency, and coordinate the right responseManage scheduling, dispatch communication, and customer updates throughout the service visitHandle complaints, service recovery situations, and follow-ups with ownership — not deflectionIdentify when a situation needs escalation and move on it fastLeave every customer feeling like they were the only call that mattered todayYou bring
2+ years in customer service, hospitality, or a high-touch service environmentCalm under pressure — you don't rattle when a customer doesStrong listener who can read between the lines of what a customer is really sayingProblem-solver first, process-follower secondHome services experience is a plus, not a requirementWhat you get
Competitive base pay + performance bonusFull benefits: medical, dental, visionPaid training and ongoing developmentA team that takes the customer experience seriouslyReal growth path in a company on the riseWe're looking for people who take pride in the moment a frustrated customer becomes a loyal one.
Lickety Split is an equal opportunity employer.
#INDP2
Read LessPonte Vedra Beach, FL — On-Site
Employment TypeFull-Time
Turn Conversations Into OpportunityLickety Split AC, Plumbing & Electric is growing fast, and we’re looking for confident, people-driven phone professionals who love talking with customers and know how to turn great conversations into real results.
If you enjoy helping homeowners, guiding decisions, and earning uncapped commissions while working in a high-energy, team-focused environment — this is your moment.
What You’ll DoConnect with homeowners by phone and create positive, professional experiences
Make outbound calls to introduce trusted home service solutions
Ask smart questions, uncover needs, and recommend the right options
Educate customers on premium AC, plumbing, and electrical services
Build rapport quickly and handle objections with confidence and empathy
Close opportunities while keeping the customer’s best interest first
Hit performance goals and unlock serious earning potential
Work on-site with a motivated team that pushes each other to win
What You BringA strong phone presence and love for talking with people
Experience in customer service, inside sales, or call-center environments
Confidence guiding conversations and asking for the close
Clear, persuasive, and professional communication skills
Competitive drive with a positive, coachable attitude
Comfort in a fast-paced, goal-driven workplace
Desire to grow, earn, and build a long-term career
What’s in It for YouWeekly pay + uncapped commission — your effort sets the ceiling
Performance bonuses and incentives
Paid training and ongoing coaching to sharpen your skills
Clear paths to advancement and leadership roles
A supportive, energetic culture that celebrates wins
A trusted, established brand customers recognize and respect
Why Lickety SplitAt Lickety Split, we believe great service drives great sales. We invest in our people, reward performance, and create real opportunities for those who bring energy, professionalism, and ambition to the table.
If you’re ready to make an impact, grow your income, and enjoy coming to work every day — apply now and let’s build something big together.
Lickety Split is an Equal Opportunity Employer.
#INDP2
Read Less