Job Description Job Description Libertas Integrative Health is a holistic, patient-centered clinic in Culpeper, VA, dedicated to treating the whole person, not just the symptoms. Our integrative approach blends traditional and functional medicine to deliver proactive, high-quality care in a safe and welcoming environment. Supported by a team of attentive professionals, the clinic offers a comprehensive range of holistic treatments and wellness programs designed to address root causes and promote long-term well-being. We are seeking a Front Desk Medical Receptionist who will serve as the first point of contact for patients, visitors, and staff. This role ensures a warm, professional, and efficient front desk experience while supporting essential administrative and clinical operations. Why Work For Us: Innovative Integrative Care: We are not a standard clinic - our team embraces both innovative and integrative practices, continuously learning and developing new approaches to improve patient outcomes. Family-Oriented Culture: We foster a warm, connected environment where staff and patients feel supported, valued, and part of a true community. People-First Mission: As a Christian-based organization, we prioritize what is best for both our patients and our team, welcoming feedback and encouraging personal and professional growth. Key Role Responsibilities: Greet and check in patients in a friendly, professional manner Answer incoming phone calls, route messages, and schedule appointments Verify patient demographics, insurance information, and obtain required documentation Collect co-pays, process payments, manage receipts, and maintain daily cash flow Update and organize patient charts and electronic medical records (EMR) Communicate effectively with providers, nurses, and medical staff to support patient flow Relay messages, results, and follow-up instructions as directed Identify urgent calls and scheduling needs, directing them to appropriate staff via Slack/Spruce Maintain and utilize an active cancellation/on-call list to fill open appointment slots Support general front desk and administrative duties as needed Work Schedule: We offer both full-time and part-time opportunities. Available shifts are 7:30 a.m.-4:30 p.m. (Monday-Friday) and 8:00 a.m.-5:30 p.m. (four days per week, flexible scheduling). Occasional Saturdays may be required. Pay Scale: $20 - $25 per hour, depending on experience Benefits: Health Insurance: 50% employer-paid coverage for employees and dependents 401(k) Plan: 6% company match Paid Holidays: 6 per year Paid Time Off: 10 days to start, with additional days awarded based on length of service Paid Company Training and Development Opportunities Employee Engagement Events: Annual holiday party, summer outings, and various in-house event Required Qualifications: High school diploma or equivalent At least a year of experience in the office setting or similar role Previous healthcare or administrative experience is preferred Knowledge of medical terminology and EMR systems is a plus Strong customer service, communication, and interpersonal skills Ability to multitask, prioritize, and stay calm in a fast-paced environment Proficiency with MS Office Suite Professional demeanor and strong attention to detail Compassionate, patient-centered approach
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