Are you a highly motivated, results-driven professional with a passion for e-commerce and customer service? Lexus of Nashville is looking for a dynamic Internet Sales Consultant to join our team! This role offers unlimited earning potential and incredible career growth opportunities in a fast-paced, luxury automotive environment.
We're more than a dealership. We're a team dedicated to excellence, innovation, and customer satisfaction. Here's what sets us apart:
Entrepreneurial Culture: We empower our employees to take ownership of their roles and foster career development.Work-Life Balance: Enjoy competitive benefits and generous paid time off, ensuring you can thrive both personally and professionally. Plus, this position offers a consistent Monday-Friday schedule.Industry-Leading Employee Perks:
Exclusive discounts on Lexus vehicles and servicesSubstantial monthly reimbursement for certified vehicle leases for trained, tenured employeesComprehensive Lexus training programs with tuition reimbursementWhat You'll Do:
As an Internet Sales Consultant, you'll play a vital role in driving online sales while delivering an outstanding customer experience. Your responsibilities will include:
Responding to leads and inquiries generated through our websiteGuiding customers through the buying process with professionalism and expertiseOffering test drives and explaining vehicle features, benefits, and performanceWriting sales orders, processing paperwork, and maintaining follow-up systems to encourage repeat and referral businessKeeping up to date with Lexus product innovations, accessories, and industry trendsIdeal Candidates Will Have:
Sales (and/or automotive sales), cold calling, prospecting, customer service, CRM, and Microsoft Suite experience preferredExceptional communication skills (both written and verbal)A self-motivated, goal-oriented mindsetA passion for luxury automobiles and customer serviceThe ability to work in a structured, process-driven environmentHigh school diploma or general education degree (GED)A valid driver's license and clean driving recordThe ability to pass a background check and drug screeningAbility to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to operate technology of vehicles, phones, and computers, as well as social media.Ready to accelerate your career? Join Lexus of Nashville and be part of a team that values your talent and supports your success. Apply today!
All applicants must be at least 19 years old and be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report and valid driver's license.
Read LessLexus of Cool Springs in Brentwood is searching for an exceptional Service Consultant to join its expanding team, and this opportunity is ideal for someone who thrives in a fast-paced, guest-focused environment. This position places you at the center of a premier luxury dealership, where you will guide guests through their service experience with confidence, expertise, and a commitment to excellence. As the primary connection between guests and the service department, you will play a pivotal role in ensuring that every repair, recommendation, and interaction reflects the high standards of the Lexus brand.
BenefitsHealth and dental insuranceClosed every Sunday and all major holidaysPaid vacation daysPaid Lexus trainingVehicle reimbursement programIRA match programChristmas club programKey ResponsibilitiesRecommend repairs and services that genuinely support each customer's needs, ensuring trust and long-term satisfaction.Confirm warranty and service contract coverage by reviewing records and clearly explaining all provisions and exclusions.Manage service appointment scheduling and gather customer and vehicle information in advance whenever possible.Work closely with service greeters to create a smooth and welcoming check-in experience.Communicate customer concerns to technicians and coordinate test drives when needed.Prepare detailed repair orders that accurately capture symptoms, causes, and required services; secure approval signatures; and enter all information into the service database.Review service history and identify additional maintenance opportunities that support vehicle longevity.Educate customers on proper vehicle care and the long-term value of following manufacturer recommendations.Assign repair orders to technicians strategically to maximize efficiency and service quality.Track repair progress throughout the day and proactively update customers regarding timing or cost changes, securing authorization for any additional work.Review completed repair orders for accuracy and completeness before closing them.Provide clear, confident explanations of completed work and associated charges.Maintain exceptional customer satisfaction standards and uphold the dealership's reputation for excellence.Coordinate work orders to support maximum productivity and a seamless customer experience.Maintain a polished, professional appearance.Perform additional duties as assigned.QualificationsMinimum age of 19.High school diploma required; GED accepted.Basic mechanical understanding of automobiles.Strong customer relations skills and the ability to connect with customer inquiries.Effective verbal and written communication skills with strong attention to detail.Computer literacy required; Reynolds and Reynolds experience is a plus.Team-oriented mindset with a strong commitment to both customers and colleagues.Friendly demeanor, high energy, and a willingness to exceed expectations.Ability to pass all pre-employment screenings, including background check, MVR, drug test, credit report, and verification of a valid driver's license. Read Less