Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Lenox Hill Neighborhood operates two Older Adult Centers, the Center @ Lenox Hill Neighborhood House and the Older Adult Center @ Saint Peter’s Church, serving adults 60 and older from diverse backgrounds and abilities, from the very active to the very frail, residing in New York City. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 350 older adults daily while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities 7 days a week. The Older Adult Center @ Saint Peter’s Church, the only older adult center in East Midtown, attracts 150 older adults daily, serving farm to table lunch and offers a full schedule of social, legal, health, and unparalleled arts and cultural offerings 5 days a week.
The Programming Coordinator will be an integral member of our Older Adult Centers, joining other administrative staff, social workers, program assistants and numerous volunteers who serve our members each day. Reporting to the Deputy Director, the Programming Coordinator will provide critical programmatic and administrative support to the cadre of arts, education and wellness programs offered at the Older Adult Centers.
Responsibilities include, but are not limited to, the following:
Interface daily with members providing excellent customer service, fielding questions and responding to member needsAssist with all aspects of administrative management of activity programming and services, including ensuring accurate programming data is recorded in the correct databaseInput and edit activities in the calendar software, inDesignComplete cross-checking of attendance documents using designated platforms and spreadsheetsManage and lead activities at the Older Adult CentersCoordinate and administer cultural performances and workshops in partnership with a variety of community and cultural institutions, including our ongoing Sundays @ 1 concert seriesSupport volunteer and staff instructors in scheduling activities, preparing class supplies, and arranging spaces for classes and workshopsHelp to produce and manage theatrical and other performances featuring membersArrange and manage cultural and shopping trips for membersHelp facilitate day-to-day operations of our Older Adult Centers and ensure they are conducted in accordance with our high-performance standards and government regulationsCultivate and maintain ongoing partnerships with community and cultural institutions across New York City Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplinesComplete all other duties and responsibilities as assigned by the Deputy DirectorQualifications:
The ideal candidate for the Programming Coordinator role thrives in a dynamic, community-focused environment and is committed to enhancing the quality of life for older adults. They possess strong organizational, administrative, and customer service skills, with the ability to multitask and remain detail-oriented in a fast-paced setting. The candidate is resourceful, compassionate, energetic, and self-motivated, with the creativity to design thoughtful programming and services. They demonstrate strong interpersonal skills and can work effectively with individuals from diverse backgrounds. As part of a collaborative team, they communicate clearly with a variety of stakeholders and contribute as an engaged team player. A Bachelor’s degree is required with relevant experience. Fluency in Chinese is strongly preferred.
The Programming Coordinator must be willing and able to work a non-traditional, fast-paced, full-time schedule that will span Sunday-Thursday at both centers, to support our extended hours of operation and the needs of our clients. The weekly schedule is as follows:
Sundays 7:30am – 3:30pmMondays, Wednesdays, Thursdays 10:30am – 6:30pmTuesdays 8:30am – 4:30pmSalary: $70,000
What we Offer:
Comprehensive health insurance choices for staff and their familiesExtensive paid time off – 25 days’ vacation; 12 holidays; and sick time Matching contributions to Retirement Plan Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible EmployerAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
The Neighborhood House has transformed our institutional food services to a farm-to-table model so that our clients across programs can eat, access and learn to use healthy, fresh, locally sourced and sustainable foods to improve their overall health and well-being. We serve 400,000 meals annually to clients throughout our programs including three meals a day in our Women's Mental Health Shelter, Early Childhood Center and Older Adult Centers.
Hourly Rate: $28.60/Hour
Reporting to the Chef Manager, the Cook, is an integral member of our Food Services Team, and is responsible for ensuring that the Lenox Hill Neighborhood House’s Food Services meets its goal of providing nutritious, quality meals for clients and, when appropriate, staff and other members of the Neighborhood House community. The Cook will perform duties for our two Older Adult Centers, Early Childhood Center, Women’s Mental Health Shelter and CARE Program. The Food Service Worker must be flexible and adaptable to change to support the evolving and fluid nature of the Neighborhood House’s Food Services Department.
The Cook will:
• Prepare meals accurately and according to the menu and reflect the appropriate quantity.
• Ensure recipe compliance, consistency and production ensuring quality assurance.
• Taste all foods prepared prior to service to ensure quality and proper preparation.
• Efficiently support the kitchen team in all aspects of ingredient and meal preparation.
• Prepare, portion, and serve meals to clients while maintaining clean and sanitary kitchen,food preparation, and serving areas.
• Package prepared meals for transport ensuring proper temperature during transport.
• Oversee that transported meals are set up and made ready for service.
• Ensure that safety guidelines in the kitchen are followed at all times.
• Familiarize themself with food service needs for the day and upcoming days to ensure that all production needs are met.
• Make certain that proper sanitation and cleaning schedules are followed.
• Ensure proper storage of leftovers and record food usage accurately for weekly inventory.
• Oversee accurate record-keeping of food production and temperature logs daily.
• Maintain compliance with all food handling procedures, including those of the Department of Health as well as those of the Neighborhood House.
• Complete all other responsibilities and duties as assigned by the Chef Manager and Sous Chef.
Hours of Operation:
The Cook is willing and able to work a fast-paced schedule that will include evenings and weekends and some holidays given our 7-day a week operating schedule and the expansive food services needs of our clients. This position is Per-Diem, meaning that the scheduled hours will vary with a maximum of 20 hours per week. Given the expansive food services operational schedule, we are actively looking for candidates willing to work shifts between the hours of 6am and 7pm daily.
Qualifications:
High School diploma or GED plus a minimum of two years of food service experience. A certificate of Food Protection and Sanitation from the New York City Department of Health. The Cook must be willing to participate in trainings, take initiative and be able to work in a fast-paced kitchen environment. Fluency in Spanish is preferred.
What We Offer
• We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.
• State-of-the Art Fitness Center, Gym and Swimming Pool
• Staff yoga and boot camp classes (six a week), swimming lessons and lap swim for staff
• The best colleagues in New York!
All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, aged 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team comprising social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing.
Salary: $52,050 annually
Reporting to the Program Coordinator, the Program Assistant is an integral member of our Women’s Mental Health Shelter, joining our multidisciplinary team, to support the day-to-day operations of the program and support our clients. The Program Assistant will have primary responsibility of assisting with all administrative, customer service and operational functions of the Women’s Mental Health Shelter.
The Program Assistant will:
Interface daily with clients by delivering excellent customer service, including greeting and orienting clients, responding to questions and addressing immediate needsSupport clients with activities of daily living, including assistance with laundry, maintaining and decluttering dorm areas and observing client-administered medications De-escalate on-site crises and conflicts through problem-solving and conflict resolution techniques and accurately document incidents clearly with detailed summaries in a timely manner Perform required physical tasks, such as serving meals, distributing supplies, and assisting with bed packing and dorm set-upAssist clients with the shelter intake process, identifying priority concerns and providing additional supports as needed Facilitate day-to-day operations of our Women’s Mental Health Shelter and ensure they are conducted in accordance with our high-performance standards and government regulationsCollaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplinesComplete all other responsibilities and duties as assigned by the Program CoordinatorQualifications:
The ideal Program Assistant thrives in a highly social and busy community setting and is willing and able to work a fast-paced schedule that will include evenings and weekends and some holidays given our 24/7 operating schedule and the expansive needs of our clients. The ideal candidate will possess strong communication, organizational, customer service and administrative skills and be able to multi-task in a fast-paced environment. As part of a collaborative team, the Program Assistant must be able to communicate effectively with a variety of stakeholders and be a team-player. Bachelor’s degree, with relevant experience in homelessness services, behavioral health, substance use services or residential support preferred. Fluency in Spanish is ideal. This is a 1199SEIU union position with competitive salary and a comprehensive benefits package.
Given the 24/7 operating schedule and the expansive needs of our clients, we are actively recruiting for the 3pm-11pm, night - Thursday–Monday (Tuesday & Wednesday off.)
What We Offer
Comprehensive health insurance choices for staff and their families – at no cost to staffExtensive paid time off – 25 days’ vacation; 12 holidays; and substantial sick timePension Plan (Defined Benefit) provided at no cost to employee plus other retirement savings plans Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible EmployerAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, aged 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team comprising social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing.
The Assistant Director will provide leadership and supervision to program staff, oversee daily shelter operations, and ensure the consistent delivery of high-quality, trauma-informed, and client-centered services. This role is responsible for maintaining full compliance with all agency contractual obligations and regulatory requirements, ensuring our ability to deliver high quality services and support to our clients. Reporting directly to the Senior Program Director, the Assistant Director serves as the designated lead in their absence and will collaborate closely with internal departments, external vendors, government agencies and community partners to drive operational excellence and achieve positive client outcomes.
The Assistant Director will:
Provide daily leadership and operational oversight of the program, ensuring the delivery of high-quality, trauma-informed, recovery-oriented, and client-centered servicesInterface daily with clients providing excellent customer service, fielding questions and responding to client needsCommunicate and enforce policies, procedures, performance expectations, and regulatory requirements, ensuring full compliance with agency and funder guidelinesSupervise, coach, and develop staff, including performance management, professional development, and employee engagement to support a high-performing teamOversee staffing operations, including hiring, onboarding, scheduling, and coverage, ensuring continuous 24/7 program operationsLead team meetings and promote effective communication, collaboration, and alignment across staff and departmentsEnsure compliance with all applicable contractual, regulatory, and safety standards, and serve as a liaison with oversight and funding agencies as neededMonitor program performance, quality assurance metrics, and outcomes to ensure achievement of contractual goals and continuous improvementManage day-to-day facility and program operations, including coordination with internal departments and external vendors to maintain safe, efficient servicesOversee procurement, inventory, and general operational resources to support program needsPlan, implement, and evaluate programming that supports client stability, independence, and successful transition to permanent housingRespond to crises, incidents, and operational challenges, providing leadership and ensuring appropriate resolution, documentation, and timely reportingMaintain oversight of documentation systems and reporting to ensure accuracy, timeliness, and compliance with all requirementsCollaborate with internal teams and external partners to coordinate comprehensive services for clientsSupport Senior Program Director with strategic initiatives, program development, and operational improvements; assume leadership responsibilities in their absenceOn a rotating basis with other shelter leaders, provide 24-hour on-call support for staffPerform other duties assigned by Senior Program DirectorQualifications:
The ideal candidate for the Assistant Director position must possess excellent leadership, interpersonal and relationship-building skills. The candidate will be a client-centered and compassionate self-motivated leader. As part of a collaborative team, the person must be able to communicate effectively with a variety of stakeholders and be a team player. Strong conflict resolution, analytical, technological, and organization skills are essential, with the ability to manage multiple priorities and work in a fast-paced, 24/7 shelter environment. Experience working in homeless services, supportive housing, mental health, residential services, or a related human services setting is required. Minimum of two years of supervisory or management experience leading multidisciplinary teams. Bachelor’s required with experience, Master's degree in Social Work, Human Services, Psychology, Public Administration, Public Health, or related field preferred. Competitive salary with a comprehensive benefits package available.
As a leadership position within a 24/7 program, flexibility is required to meet the expansive needs of our clients. The Assistant Director must be willing to work a standard schedule of Monday through Friday, 9:00am to 5:00pm and is expected to work evenings, weekends, or holidays as operational needs arise, participate in a rotating on-call schedule, and remain accessible by phone and email to support program operations when needed.
Salary: $85,000 annually
What we Offer:
Comprehensive health insurance choices for staff and their familiesExtensive paid time off – 25 days’ vacation; 12 holidays; and sick time Matching contributions to Retirement Plan Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible EmployerAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Lenox Hill Neighborhood operates two Older Adult Centers, the Center @ Lenox Hill Neighborhood House and the Older Adult Center @ Saint Peter’s Church, serving adults 60 and older from diverse backgrounds and abilities (from the very active to the very frail) residing in New York City. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 350 older adults daily while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities 7 days a week. The Older Adult Center @ Saint Peter’s Church, the only older adult center in East Midtown, attracts 150 older adults daily, serving farm to table lunch and offers a full schedule of social, legal, health, and unparalleled arts and cultural offerings 5 days a week.
The Data and Program Specialist (Part-Time) will be an integral member of our Older Adult Centers, joining other administrative staff, social workers, program assistants and numerous volunteers who serve our members each day. Reporting to our Senior Program Director who oversees both Older Adult Centers, the Data and Program Specialist (Part-Time) will be a key logistical and administrative support for logging extensive attendance and membership data that is processed daily at the Older Adult Center.
Responsibilities include, but are not limited to, the following:
Interface daily with members providing excellent customer service, fielding questions and responding to member needsProcess and upload membership applications for the Older Adult CentersCheck in members for attendance in activitiesComplete cross-checking of attendance documents with the NYC Aging database on a tracking spreadsheetCollaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplinesComplete other data and administrative duties assigned by Senior Program DirectorQualifications:
The ideal candidate for the role of Data and Program Specialist (Part-time) thrives in a highly social and busy community setting and is committed to working with older adults to improve their quality of life. The person should possess the interpersonal skills to work effectively with many diverse backgrounds. The candidate will be compassionate, energetic, organized and self-motivated, and creative and thoughtful in providing programming and services for older adults. As part of a collaborative team, the person must be able to communicate effectively with a variety of stakeholders and be a team player. The candidate should have excellent computer and mobile device skills. High school diploma or GED required.
The Data and Program Specialist (Part-Time) will work 14 hours per week on Tuesdays and Wednesdays from 9:00 a.m. until 5:00 p.m., though hours may be flexible.
Salary: $28.60/hour
What we Offer:
Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreStaff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staffAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Our Member and Visitor Services team serve as the welcoming point of entry for thousands of New Yorkers who access our services and programs each year. The Neighborhood House provides an incredible array of expansive programming including public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities seven days a week. As the first point of contact, Member and Visitor Services team members embody the spirit of hospitality, professionalism, and care that defines the Neighborhood House.
Hourly Rate: $28.60/hour
The Receptionist will be an integral member of our Member and Visitor Services team, joining other administrative staff, social workers, program assistants, educators and numerous volunteers who serve our community each day. Reporting directly to our Property Manager, the Receptionist will have a flexible schedule each week.
The Receptionist will:
Interface daily with Members, Visitors and Neighbors, arriving at the reception desk, providing information and support, fielding questions and responding to needsPlay a critical role in communicating the vast array of programming and services offered Welcome and orient new visitors and ensure accurate information is shared Complete all required check-in procedures for various programs and activities taking place at the Neighborhood HouseMaintain sign-up sheets and other documentation to ensure accurate tracking of activities and programs Help facilitate day-to-day operations of our bustling Settlement House and ensure they are conducted in accordance with our high-performance standards and government regulations Have a thorough working knowledge of events, classes and schedules, hours, programs, staffing, services, policies, rules and regulations Verify, notify, accept and sign for incoming and outgoing mail and deliveries including posting mail at the local post office or other shipping locations dailyCollaborate effectively with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplinesComplete all other duties and responsibilities as assigned by Supervisor.Qualifications:
Two years of customer service or other related experience Strong organizational skills and attention to detailExcellent telephone etiquette and interpersonal communication skillsBasic technology and computer skills including familiarity with Microsoft suite productsAn ability to interact professionally with a diverse community of clients, visitors, and staffExperience working at a community organization in a client facing role idealFluency in Spanish or Mandarin a plusCommitted to working a flexible schedule between 7:30 a.m. and 7:00 p.m. daily with a preference for shifts on Thursdays and Fridays from 11:00 a.m. to 7:00 p.m.What We Offer
We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.State-of-the Art Fitness Center, Gym and Swimming Pool PSLF (Public Service Loan Forgiveness) Eligible EmployerThe best colleagues in New York!All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
The Fitness and Aquatics department is responsible for providing high-quality fitness and aquatics programming for clients across our settlement house programs in our state-of-the-art facilities in our historic headquarters located at 331 East 70th Street which includes our swimming pool, gymnasium and fitness center. Reporting directly to the Director of Fitness and Aquatics, the Lifeguard will be an integral member of the Fitness and Aquatics team and will have responsibility for ensuring the safety of our clients from both an operational as well as a programmatic perspective. We provide high-quality swim instruction, open swim hours and myriad other water aerobics and fitness related classes for clients ages 3 to 103.
Responsibilities include, but are not limited to, the following:
Ensure the safety of all pool patrons, wearing appropriate attire and constantly scanning the pool area for signs of distress Lead aquatic skill development, recreational activities, in-water swim instruction as assigned to our various client populations While on duty, obey and enforce all the rules and regulations of the New York City Department of Health and Mental Hygiene, New York State laws and Lenox Hill Neighborhood House Provide any care or assistance required by pool patrons in distress (not to exceed the scope of the Lifeguard’s training) in keeping with the standards and guidelines of the certifying agencies (American Red Cross, American Heart Association, YMCA, etc.), and the NYC Department of Health Monitor first aid supplies, rescue equipment, communications systems and pool chemistry, in compliance with DOH regulations Display a courteous and professional demeanor when interacting with members, guests and staff while maintaining focus on pool surveillance Report all incidents, accidents and complaints—as well as any unsafe or unsanitary conditions—to the Aquatics Coordinator or Director immediately, both verbally and in writing General maintenance and cleaning of fitness and aquatics areas as needed, including, but not limited to, hosing the deck, sweeping the pool, removing any objects, keeping the deck clear and vacuuming Inspect all pool safety equipment and first aid supplies at the start of each shift to ensure that everything is correctly located and maintained Prepare the pool for programming as necessary—including assisting instructors with class equipment, record keeping and sign-in sheets Participate in all Fitness & Aquatics Staff In-Service training, including rescue drills, emergency rehearsals, and general staff meetings Complete all other responsibilities and duties as assigned by the Director of Fitness & AquaticsQualifications:
The ideal candidate for the part-time Lifeguard thrives in a highly social and busy community setting and is committed to working with the community and supporting the health and safety of our clients. American Red Cross certificates (or equivalent certification) in Lifeguarding (deep water), CPR for the Professional Rescuer, Responding to Emergencies and First Aid as well as at least one year of professional lifeguarding experience required. American Red Cross certificate (or equivalent certification) in Water Safety Instruction and/or training leading water aerobics ideal. The Lifeguard (Part-Time) will work 13.5 hours per week as scheduled by the Director of Fitness & Aquatic. Spanish or Chinese fluency is ideal.
Salary: $28.60/hour
What We Offer
Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreStaff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staffAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
The Volunteer Program at Lenox Hill Neighborhood House works with a wide range of individuals, schools, nonprofit partners and corporate groups to provide volunteers that support program operations throughout the organization.
Reporting to the Volunteer Director, the Volunteer Coordinator will support volunteer program operations across the organization by working to increase the number of volunteers, facilitating the retention of volunteers, expanding the scope and reach of the organization’s volunteer opportunities and enhancing the volunteer program’s operational procedures.
Responsibilities include, but are not limited to, the following:
Assist with the recruitment, training, placement and supervision of volunteers across the organizationWork with staff to identify new volunteer opportunities within their respective programsProactively intervene to facilitate resolutions if performance issues of volunteers ariseProvide direct supervision and support to Food Services volunteers during daily meal service at our Older Adult CenterSchedule volunteers to ensure adequate coverage in various program areasMaintain accurate volunteer data through the use of SalesforceAssist with the planning, coordination and management of large-scale volunteer and community eventsRepresent the organization at external volunteer recruitment eventsComplete all other responsibilities as assignedQualifications:
Bachelor’s degree with a minimum of two years of experience in volunteer coordination and managementDemonstrated ability to effectively assess prospective volunteers and match them with opportunities that align with both their interests and the needs of diverse programsExcellent organizational skills and strong attention to detailAbility to work both independently and collaboratively within a team environmentStrong interpersonal and communication skillsExperience using Salesforce or a similar Customer Relationship Management (CRM) platformOccasional evening and weekend responsibilities will be required due to the nature of the role and the breadth and depth of our programming and events.
Salary range: $70,000 - $70,000 annually
What we Offer:
Comprehensive health insurance choices for staff and their familiesExtensive paid time off – 25 days’ vacation; 12 holidays; and sick time Matching contributions to Retirement Plan Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible EmployerAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
The Neighborhood House has transformed our institutional food services into a farm-to-table model so that our clients across programs can eat, access and learn to use healthy, fresh, locally sourced and sustainable foods to improve their overall health and well-being. We serve 250,000 meals annually to clients throughout our programs including three meals a day in our Women's Mental Health Shelter, Early Childhood Center and Older Adult Centers and have recently launched a new Community Meals to Go program as part of our healthy food access initiatives. Through the Teaching Kitchen®, we train other nonprofits to transform their food services programs to a farm-to-institution model – without raising costs. The program aims to improve the health of individuals who depend on government-funded meals by increasing their access to fresh, healthy food and localizing institutional food systems to strengthen regional farms and economies and improve environmental sustainability. We also have deep expertise in assessing need, providing resources, and directly enrolling community members into programs like SNAP.
We are eager to add a Healthy Food Initiatives Coordinator to our team focused on managing and coordinating all details related to our community healthy food initiatives across the Neighborhood House. The Healthy Food Initiatives Coordinator will report to the Executive Chef and Director of Culinary Programs and will work closely with our Senior Program Director to manage all aspects of this new initiative including all administrative, operational, organizational, and direct client facing support.
The Healthy Food Initiatives Coordinator will:
Manage the day-to-day logistics of the Community Meals to Go and Fresh Farm Bag Programs, including scheduling, registration, distribution coordination, volunteer management, and ensuring food safety and compliance standards are met Provide person-centered food access services to community members across all Neighborhood House programs and for the broader community Coordinate and make referrals to food access benefits and food security services Assist community members in accessing and enrolling in SNAP and other nutrition assistance programs Track program data and outcomes, contribute to grant reporting and impact documentation, maintain records for food inventory and client services, and support budget monitoring for healthy food programs. They will work closely with the Executive Chef and Director of Culinary Programs, Senior Program Director, and staff across the organization, and will support the Teaching Kitchen® program and Food Services program Complete all other responsibilities and duties as assigned by SupervisorQualifications:
The ideal candidate for the role of Healthy Food Initiatives Coordinator will have education and experience in food services, culinary programs, social services, community education, or a related field. The ideal candidate will be organized, mission-driven, and comfortable working directly with community members and collaborating across departments.
This position is typically scheduled Monday through Friday during standard business hours; however, some evening and weekend availability will be required to support distribution schedules and meet community needs. Based on the language needs of our community, fluency in Spanish or Chinese is highly preferred.
Salary: $70,000 annually
What we Offer:
Comprehensive health insurance choices for staff and their familiesExtensive paid time off – 25 days’ vacation; 12 holidays; and sick time Matching contributions to Retirement Plan Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible EmployerAll individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.
At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
Read LessLenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improves the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, aged 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team comprising social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing.
Lenox Hill Neighborhood House is looking to recruit a part-time Peer Advocate who will be an integral member of our multidisciplinary team and be responsible for engaging, building rapport and supporting our clients to meet their mental health, recovery, health and wellness and housing goals. Using personal lived experience as an access and understanding point of the needs of our clients, the Peer Advocate will deliver and facilitate person-centered, trauma-informed and culturally responsive support services to assist our clients in obtaining permanent housing.
The Peer Advocate will:
Provide direct peer support services to clients, including peer counseling, coaching, engagement, recovery-oriented support, referrals to community resources, and case management support using a person-centered, trauma-informed, culturally responsive, and harm reduction approach.Build rapport and establish meaningful therapeutic relationships with clients to support their mental health, recovery, wellness, housing stability, and independent living goals.Utilize personal lived experience, when appropriate, to foster trust, engagement, empowerment, and recovery among clients navigating homelessness, mental illness, substance use, trauma, and housing instability.Conduct outreach and engagement efforts with clients who may be reluctant to participate in services and support increased engagement in programming, treatment, housing planning, and appointments.Complete Homeless Management Information System (HMIS) assessments for all newly assigned clients within 24–48 hours of shelter assignment, along with other required intake and program-related assessments to support timely client engagement, continuity of care, and individualized service planning.Assist clients in obtaining and maintaining vital documents, including birth certificates, New York State identification cards, Social Security cards, benefit verification documents, and other essential records needed to access benefits, housing opportunities, medical care, and community-based services.Lead weekly peer support, psychoeducational, and wellness groups focused on mental health recovery, self-management, coping skills, substance use recovery, smoking cessation, harm reduction, and community integration.Escort and accompany clients to housing interviews, subsidy briefings, lease signings, apartment viewings, medical and mental health appointments, benefits appointments, and other community-based services, while advocating for clients and supporting continuity of care.Assist clients with activities of daily living (ADLs), independent living skills, wellness goals, and community adjustment as needed.Participate in treatment planning, implementation, clinical case conferences, and interdisciplinary staff meetings, while collaborating effectively with social workers, psychiatric providers, nurses, housing staff, and other program staff.Support community building and client engagement by attending meals, participating in community meetings, facilitating recreational and wellness activities, and maintaining a visible and supportive presence throughout the shelter.Help de-escalate crises and conflicts through problem-solving, emotional regulation, peer support, and conflict resolution strategies in a safe, respectful, and person-centered manner.Maintain timely, accurate, and comprehensive documentation in all required databases and systems in accordance with agency and regulatory standards.Interface daily with clients, providing excellent customer service, responding to questions, and addressing client concerns and needs appropriately and respectfully.Support clients transitioning to permanent housing by assisting with housing readiness, move preparation, aftercare engagement, and linkage to community-based supports to promote long-term housing stability.Support the day-to-day operations of the Women’s Mental Health Shelter and ensure services are delivered in accordance with agency standards, high-performance expectations, and government regulations.Collaborate with the multidisciplinary team to assess and support client needs related to housing, mental health, recovery, benefits, and community stabilization.Complete all other responsibilities and duties as assigned by the Clinical Director.Qualifications:
The successful candidate for the role of Peer Advocate must possess excellent interpersonal and relationship-building skills, strong organizational and computer skills, and the ability to communicate clearly both verbally and in writing. The ideal candidate will be compassionate, engaging, self-motivated, and able to work effectively both independently and as part of a collaborative interdisciplinary team in a fast-paced environment.
High school diploma or GED required; bachelor’s degree preferred. New York State Certified Recovery Peer Advocate (CRPA) certification is required. A minimum of one year of relevant experience working with unhoused populations, mental health, severe and persistent mental illness (SPMI), substance use, trauma, and/or residential or shelter-based services is strongly preferred. Experience supporting women experiencing homelessness and co-occurring mental health and medical complexities is a plus.
Applicants must be able to serve as a role model of personal recovery and possess lived experience with mental health recovery, substance use recovery, and/or housing instability, with the ability to appropriately utilize lived experience to support individuals navigating the New York City homeless system.
Successful candidates will demonstrate strong engagement, relationship-building, de-escalation, boundary-setting, and crisis intervention skills, as well as the ability to respond sensitively to client needs and work effectively in a fast-paced environment.
Spanish fluency is preferred.
Given our 24/7 operating schedule and the expansive needs of our clients, the Peer Advocate will be available to work part-time (14 hours per week) between the hours of 8:00am–8:00pm, with flexibility to work some evenings and additional hours as needed to support escorts, housing-related activities, and client engagement needs. Two days of the week will be scheduled.
Salary: $28.60/hour
What We Offer
We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.State-of-the Art Fitness Center, Gym and Swimming PoolPSLF (Public Service Loan Forgiveness) Eligible EmployerThe best colleagues in New York!Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.
At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.
