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Legacy Health
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  • Clinic Services Specialist 2 - Medical Receptionist US-OR-PORTLAND Job ID: 24-37954 Type: Regular Full-Time Good Samaritan Medical Ctr campus Overview Clinic patients arrive with questions, concerns and hesitations. You put them at ease with a calm and friendly demeanor that exemplifies the Legacy mission. Physicians and other staff know they can rely on you to provide the best possible patient experiences, which is why you'll have an opportunity to mentor others as you grow with Legacy. Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. This position serves as a resource for other staff, problem solves independently and is self-directed. May do limited amount of coding and charge entry. Are you looking for a Clinic Services Specialist 2 (Medical Receptionist) opportunity with a different schedule or at another Legacy Health location? Please click here to see a list of other openings. Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. Qualifications Education: High School diploma or equivalent required. Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience Familiarity with Medical Terminology Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action Equal Opportunity Employer/Vet/Disabled Compensation details: 19.45-27.81 Hourly Wage PIe8cf-8102

  • Case Manager - Resource Team  

    - Portland

    Case Manager - Resource Team US-OR-PORTLAND Job ID: 24-37512 Type: Regular Full-Time Multiple Locations - Portland Metro Overview You embody the legacy mission of making life better for others. Through your expertise and compassion, you guide the care management team, ensuring the highest level of care for acute and chronic patients. Your vision creates an ideal atmosphere in which care team members thrive and patients receive the respect and attention they deserve. The primary function of this job is to be available and flexible to float to various sites throughout Legacy Health System and provide RN Case Management services. Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. This position requires you travel to various Legacy Health locations. Click here to learn more about Legacy Health Responsibilities This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills. Health literate oral and written communication skills for effective interaction with all members of the patient's health care team. Knowledge of transitional planning to and from all venues. Ability to determine and access appropriate community resources. Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications. Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Qualifications Knowledge of six core components of case management : Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts General accountabilities and essential functions : Facilitates daily multidisciplinary care coordination meetings to clarify patient plan of care. Communicates with patients and their families concerning the progress of patient recovery goals and ongoing care needs. Organizes and/or participates in patient care conferences. Coordinates care and expected outcomes between patients/families and healthcare team including nurses, social workers, physicians, therapists, and community agencies and resources. Develops and maintains a collaborative working relationship with all team members. Follows evidence-based best practice. Serves as the clinical resource manager for patients with complex care needs. Provides consultations for patients who do not follow or have multiple variances from a pre-established clinical path. Assesses patient care priorities with patient and staff as part of the health care team and participates in determining outcomes of interventions. Collaborates with patient, family, and other health care professionals in the establishment of goals and implementation of patient plan of care. May provide home visits when necessary. Facilitates referrals, multidisciplinary review and planning for specific patients. Maintains currency in case management practice and principles specific to venue. Ensures transition plan reflects national guidelines and/or approved protocols/pathways. Maintains knowledge of professional standards of practice through participation in continuing education, community and professional activities, and committee membership. Assists patient care team to identify and coordinate appropriate level of care across the health care continuum. Focuses on promoting early intervention for complex patients and communicating a coordinated plan of care to prevent unnecessary complications and negative patient outcomes. Communicates with UM RN(s) and with insurance and community case managers, when appropriate, to discuss benefits and obtain authorization for alternative level of care. Assists health care team to incorporate the educational needs of patients and/or families concerning alterations in health and the disease process into the plan of care. Assists with patient and family education as appropriate and necessary. Collaborates with Legacy leadership to identify educational needs of staff. Participates in and/or leads committees and task forces. Participates in identifying needs and developing programs which facilitate attainment of organizational goals. Represents applicable clinical areas in the review and development of hospital and overall system policies, procedures, protocols, guidelines, and standards. Participates in Continuous Quality Improvement (CQI) activities. Participates in data collection, analysis and reporting of defined indicators to facilitate comprehensive evaluation of program impact. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Compensation details: 74.24-74.24 Hourly Wage PI30df6846c5e5-5155

  • Unit Clerk  

    - Portland

    Unit Clerk US-OR-PORTLAND Job ID: 24-37885 Type: Part Time - Benefitted Randall Children's Hospital at Legacy Emanuel Overview How would you describe yourself? Reliable? Personable? Thorough? Someone who is there for others? You sound like the type of person who might be a great fit as a Unit Clerk with Legacy. As part of a healthcare team, you'll provide clerical services as you reinforce our mission of making life better for others. Randall Children's Hospital at Legacy Emanuel is a regional center for the care of infants, children and teens. We offer unrivaled pediatric expertise in a state-of-the-art facility designed exclusively for children. From routine care to the most complex cases, pediatricians and families trust us to provide the most advanced medical and surgical care for kids. Responsibilities The Unit Clerk participates with the health care team in delivering quality and customer focused health care to patients. Provides general clerical and receptionist services for a nursing or other work unit. Answers phones, relays messages to patients and to the appropriate staff, orders supplies and generally assists nursing and medical staff in clerical duties that support patient care. As appropriate to the position's scope of duties, the Unit Clerk is expected to have critical thinking skills, attention to details, time management, problem solving, and customer relations skills in a fast paced environment in order to meet patient needs and contribute to the positive care experience and work environment. Qualifications Education: High school diploma or equivalent. Experience: Six months Unit Clerk experience preferred or equivalent office/clerical experience in a medical setting. Skills: Solid understanding of medical terminology strongly preferred. Demonstrated ability to perform detailed work accurately. Solid communication skills required. Ability to effectively communicate with physicians and with other health care professionals. Excellent teamwork skills required. Must be able to proficiently operate applicable computer systems. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 18.83-25.5 Hourly Wage PI89a1c5-

  • RN Staff Nurse - Surgical Services  

    - Vancouver

    RN Staff Nurse - Surgical Services US-WA-VANCOUVER Job ID: 23-34038 Type: Regular Full-Time Salmon Creek Medical Ctr campus Overview Relocation assistance available to nurses new to Legacy Health! The Legacy nursing philosophy focuses on patients and their families. Our nurses embody this philosophy in everything they do, as advocates, communicators, problem-solvers and caregivers. Their expertise is sought after and respected by our health care team. In short, they are the face of wellness at Legacy. Does this sound like an environment in which you could thrive? If so, we invite you to consider this opportunity. Legacy Salmon Creek Medical Center is Southwest Washington's most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more. The Surgical Services department comprises areas in both the outpatient and inpatient surgical areas: 30 outpatient beds located on the 2 nd 32 private inpatient beds on the 6 th Primary patient population/diagnoses include elective, urgent, and emergent surgical cases: Orthopedic General Surgery Gynecological Urology Ear, Nose, &Throat Vascular Plastics Neruosurgery Wound Debridement Pain management Cath Lab Endoscopy Responsibilities Responsible for patient care within an assigned department/unit and participates as a member of the health care team in cooperation with and under the direction of the clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse assesses, analyzes, plans, implements and evaluates patient care following established patient care standards for Legacy Health System including those for patient assessment and transfer. Qualifications Education: As required by licensure. BSN or degree in progress strongly preferred. BSN may be required for specific assignments; experienced RNs without a BSN may be hired based on clinical experience with approval of the site CNO. Experience: One-year registered nursing experience or completion of either the Legacy Health RN Residency program or a nursing program that is equivalent in content, curriculum and duration. Additional clinical experience requirements may vary dependent upon the specific department in which the position is utilized. Acute care experience with surgical/post procedural background preferred. Pediatric background helpful, but not required. This position is expected to cross-train to both inpatient and outpatient surgical areas and maintain competency to care for patients. Orientation and education will be provided to both areas to ensure appropriate training for the employee. This position is required to take call, with a 45-minute response, in the outpatient setting as required by unit expectations. The position requires Holiday and weekend rotation and varied shift start times. Skills: Demonstrated ability of positive interpersonal and communication skills with colleagues, patients, families, physicians and the community. Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action Equal Opportunity Employer/Vet/Disabled Compensation details: 48.28-72.12 Hourly Wage PIc375b5-

  • Floor Care Associate  

    - Portland

    Floor Care Associate US-OR-PORTLAND Job ID: 24-37548 Type: Regular Full-Time Good Samaritan Medical Ctr campus Overview Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other assigned areas, you will set the tone for a healthcare environment that seeks to make life better for patients, the community and each other. Responsibilities Cleans a variety of materials including carpet and upholstered furniture. Floor maintenance duties to include stripping and polishing, shampooing, extracting, cleaning of elevators and stairwells. Provides preventative maintenance on equipment as required. Qualifications QUALIFICATIONS: Able to read, write and perform math skills. Must be able to relate to others with courtesy and tact under normal as well as stressful conditions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 19.24-26.06 Hourly Wage PI0efafe44bbe9-3708

  • Neonatal Nurse Practitioner  

    - Portland

    Neonatal Nurse Practitioner US-OR-PORTLAND Job ID: 23-34499 Type: Regular Full-Time Randall Children's Hospital at Legacy Emanuel Overview Legacy Health has a growth opportunity to join a well-established team of energetic NNP's. The NNP role has opportunities at both Level III and IV NICU units within Legacy. Both units offer delivery attendance, medical management of high-risk neonates and infants, including rounding on NNP service patients. Telemedicine Resuscitation coverage of other Legacy level I nursery sites and the opportunity to work on nonclinical projects vital to the high standard of care for the NICU patients and families is also a vital part of the NNP role. The Level IV 45 bed unit is within Randall Children's Hospital, a free-standing 9 story children's hospital, and offers comprehensive care with all subspecialties, including cardiac and neurology surgery specialties, genetics and ECMO, within the framework of family integrated care. Randall Children's Hospital has a dedicated children's transport team. No transport requirement for the NNP role. The Level III 22 bed unit at Legacy Salmon Creek Medical center is eagerly awaiting the addition of NNP's to the care team. The schedule is emerging and includes 12, 16 and 24-hour shift options. The role requires NNP to be based in the Portland/Vancouver area and requires dual licensure in Oregon and Washington. Rotation frequency through both units is negotiable and individualized to maintain 24-hour coverage at both sites, including nights, holidays, and weekends. Holiday tracks and a well-established self-scheduling model bring increased satisfaction and balance to the team. The Neonatal Nurse Practitioner role is part of the Legacy Medical Group of medical providers. Candidates will enjoy a comprehensive benefit package that includes required license reimbursement and generous continuing education support annually. QUALIFICATIONS AND ESSENTIAL FUNCTIONS: Patient Care Management: The NNP's work collaboratively with Neonatologists and pediatric subspecialists in the NICU as well as pediatricians and obstetricians in the Labor and Delivery and Family Birthing centers to guide the care of neonates and infants across the care continuum. The NNP's are able to practice in an autonomous role utilizing technical procedural skills as well as essential decision making in the care of these patients. Nursing Care Support: The NNP team provide ongoing support to the nursing staff whether on the unit or through formal education opportunities. The NNP's are key leaders in patient care projects that support both nursing care and medical management. Resuscitation: The NNP's attend deliveries in person at each of the medical centers and via a telehealth support platform at the other level I nursery sites to provide a consistent high level of care for newborns throughout the Legacy system. Discharge Planning: The entire NICU team works to provide an integrated family care experience to enable families to care for their high-risk infants within the NICU setting and beyond. The NICU values input from all members of the team including dedicated neonatal RT's, consultants from dietary, OT/PT, lactation, as well as the core nursing, medical and leadership staff. EDUCATION: As required by licensure. EXPERIENCE: Minimum 2 years' experience Level IV NICU preferred LICENSURE: Current applicable state RN license required. Current applicable state license as a Neonatal Nurse Practitioner with Prescriptive Privileges (NNP-PP) required. National Certification as a Neonatal Nurse Practitioner (NNP) required. Current Neonatal Resuscitation Program Instructor Certification preferred Credentialed by Legacy Medical Staff for Category I and II privileges. NRP certificate from the American Heart Association. Applications can be accessed through our website at, Careers For Health Professionals Legacy Health . For additional information please email Forrest Brown, . Equal Opportunity Employer/Vets/Disabled. Sorry, no J-1 waivers available. Compensation details: .55 Hourly Wage PI41b06c48874d-0079

  • Clinic Services Specialist 2 - Medical Receptionist US-OR-GRESHAM Job ID: 24-37795 Type: Regular Full-Time Mount Hood Medical Center campus Overview Clinic patients arrive with questions, concerns and hesitations. You put them at ease with a calm and friendly demeanor that exemplifies the Legacy mission. Physicians and other staff know they can rely on you to provide the best possible patient experiences, which is why you'll have an opportunity to mentor others as you grow with Legacy. Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. This position serves as a resource for other staff, problem solves independently and is self-directed. May do limited amount of coding and charge entry. Are you looking for a Clinic Services Specialist 2 (Medical Receptionist) opportunity with a different schedule or at another Legacy Health location? Please click here to see a list of other openings. Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. Qualifications Education: High School diploma or equivalent required. Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience Familiarity with Medical Terminology Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action Equal Opportunity Employer/Vet/Disabled Compensation details: 19.45-27.81 Hourly Wage PIfc6f2c1de0d8-1662

  • Physical Medicine & Rehab Physician  

    - Portland

    Physical Medicine & Rehab Physician US-OR-PORTLAND Job ID: 24-36498 Type: Regular Full-Time Multiple Locations - Portland Metro Overview Legacy Medical Group - Physical Medicine and Rehabilitation is seeking a sixth board-certified physical medicine and rehabilitation physician/physiatrist to join our practice. Our physicians have the opportunity to see patients across diverse locations including: The Rehabilitation Institute of Oregon (RIO) Legacy Emanuel Medical Center supporting Level I Trauma, Burn, and Comprehensive Stroke Center programs Outpatient clinics on the campuses of Legacy Good Samaritan and Legacy Meridian Park Medical Centers Legacy Rehabilitation Institute of Oregon (RIO) is a 36-bed inpatient rehabilitation facility located at Legacy Good Samaritan Medical Center in Portland, Oregon. Established 75 years ago, RIO provides the highest-level inpatient rehab care in the region, is CARF accredited, and has been recognized in US News and World Reports Rehabilitation rankings. QUALIFICATIONS: Education: Graduate of four-year U.S. Medical School or equivalent. Satisfactory completion of an accredited residency or fellowship in Physical Medicine and Rehabilitation. Certification/Licensure: Board eligible/certified in Physical Medicine and Rehabilitation. Unrestricted license to practice medicine in the applicable state. Active member in good standing of Hospital Medical Staff. BLS certification minimally required (ACLS may substitute for BLS). LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS: CLINICAL Serves as Attending Physician on patients admitted to Legacy Rehabilitation Institute of Oregon. Provides direct medical care and consultation services for patients requiring rehabilitation services who are hospitalized at a Legacy hospital, or who are referred for outpatient evaluation or services. Provides or arranges coverage or cross coverage for Rehabilitation Services, twenty-four (24) hours per day, seven (7) days per week. Responds promptly in writing to referral source with evaluation and suggested plan of care. Provides telephone consultative services as appropriate for patients with injuries and/or disabilities possibly requiring rehabilitation services. Provides medical coordination of direct patient care delivered by multidisciplinary team including nurses and therapists. ADMINISTRATION Collaborates with colleagues and other staff to develop and implement standards, policies, protocols, and quality assurance guidelines for rehabilitation services across the entire organization of Legacy Health. Advises Legacy Health on new technology that pertains to rehabilitation services. Participates in selecting, training, and evaluating personnel providing rehabilitation services. Participates with physicians, surgeons, support services and other hospital personnel in coordinating the care of patients receiving rehabilitation services. Facilitates the transfer of patients between the clinical units and Rehabilitation Service. Meets regularly with appropriate service line administrators and colleagues, to review clinical and administrative issues. Participates as requested in teaching activities including resident, student, nurse, and therapist education and outreach continuing medical education. Serves on Department, Hospital, and Legacy Health System committees as requested. Participates in marketing/outreach for rehabilitation services as requested. Equal Opportunity Employer/Vets/Disabled. Sorry, no J1 or H-1B visa opportunities. For additional information please formally apply or contact Forrest Brown at PIbdd483018a78-8153

  • Patient Access Representative  

    - Vancouver

    Patient Access Representative US-WA-VANCOUVER Job ID: 24-37653 Type: Part Time - Benefitted Salmon Creek Medical Ctr campus Overview You are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are the face of Legacy. As we strive to fulfill our mission of making life better for others, we need caring and capable individuals to assist patients in every aspect of their health care journey. As a Patient Access Representative, you will use your strong communication and interpersonal skills to collect insurance and other information from patients, help patients and families determine financial responsibilities, collect co-payments, and obtain required legal documentation for state and federal compliance regulations. Your ability to create accurate medical and financial records will benefit patients as well as medical professionals and staff. Responsibilities The Patient Access Representative is the primary non-clinical contact for all hospital-based patient visits. Greets, registers, checks-in and admits patients depending on scope and service line. Key duties include the collection of demographics, medical providers involved in the patient's care, medical decision makers, the verification of insurance/benefits, and determination of financial responsibilities. Assists patients and their families in determining active insurance coverage and provides information on accessing financial and insurance resources. Offers self-pay information and discounts as appropriate. Collects appropriate copayments, co-insurances, deposits and payments. Works in collaboration with most Revenue Cycle departments and each hospital's units/departments to create accurate medical and financial records. Collects and provides required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred. Experience : A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills : Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 21.45-30.66 Hourly Wage PIc7fd1b6e9c91-0860

  • Medical Assistant - Infectious Disease  

    - Portland

    Overview: You serve as a crucial link between patient and physician, ensuring that the proper tests are administered and the results are accurately reported. Your care, competency and attention to detail reinforce the Legacy mission of making life better for others. The Medical Assistant I - Clinics is responsible for assisting with patient care, maintaining department/clinic efficiency and other duties, as assigned. Participates as a member of the health care team in cooperation with and under the direction of a physician. Participates in daily operations under the supervisor or manager. Are you looking for a Medical Assistant opportunity with a different schedule or at another Legacy Health location? Please click here to see a list of other openings. Responsibilities: Prepares patients and rooms for exams and procedures. Performs basic laboratory testing, point of care testing, phlebotomy and other quality controls. Administers medications as directed by physician/ nurse practitioner (as per site operations). Assists physician/nurse practitioner with exams and procedures. Performs procedures within scope of practice. Accurately documents medical information in the patient records. Tracks and routes test results to physician(s)/nurse practitioner(s) for review, and file results in medical records (as per site operations). Communicates test results with patients when deemed appropriate by physician/nurse practitioner. Facilitates patient care activities, to include scheduling ancillary tests, reinforcing patient education, and performs triage as appropriate and directed by physician/nurse practitioner (as per site operation). Maintains adequate inventory of medical, office, and pharmaceutical supplies. Demonstrates and maintains professional behavior in accordance with established standards. Exercises timely, concise, and appropriate use of telephone to meet needs of external and internal customers. Performs basic computer skills in using electronic health record proficiently while conducting daily documentation and communications involved in patient care. Processes orders appropriately and accurately. Performs other related duties as assigned. Qualifications: Experience: Experience as a back office medical assistant in a clinic setting. One year of experience preferred. Education (one of these four): Completion of a medical assistant program, or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or For Oregon only: Completion of Basic Oregon Emergency Medical Technician program; or For Oregon only: Completion of Advanced Oregon Emergency Medical Technician program. Skills: Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Licensure: Washington and Oregon- Current American Heart Association approved CPR certification required. MA certification required within one year of hire, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). AAMA preferred. Certification upon hire preferred. Certification may be required upon hire, depending on the needs of the department. Oregon Only- MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license (Basic or Advanced) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT.) Washington Only- Washington State certification as a Medical Assistant-Certified or Interim Medical Assistant-Certified required, including completion of required Washington State AIDS training. (This requirement applies also to employees who float into the role.) (Note for Internal Use Only: Update MA-P status)

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