Leadway International is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to support daily office operations and high-volume order processing.
This role is the first point of contact for visitors and customers and plays a critical role in ensuring accurate order entry, timely communication, and coordination with warehouse and sales teams.
Key Responsibilities
Greet and assist visitors, customers, and vendors professionallyManage incoming calls, emails, and inquiries with proper routing and follow-upProcess high-volume customer orders accurately and efficiently (ERP system: Sage 100)Verify order details, pricing, and product availability before submissionCoordinate with warehouse and sales teams to ensure timely fulfillmentMonitor order status and proactively follow up on delays or discrepanciesMaintain accurate records of orders, communications, and documentationSupport general administrative tasks (filing, data entry, supply coordination)Maintain a clean, organized, and professional front desk environment
Qualifications (Required)
Associate’s or Bachelor’s degree requiredMinimum 1 year of order entry or administrative experience in a fast-paced environmentStrong attention to detail and accuracy in data entryClear and professional communication skillsAbility to multitask and manage competing prioritiesProficient in Microsoft Office (Excel, Outlook, Word)Bachelor's degree or associate degree required (in business or relevant field highly preferred)
Preferred Qualifications
Experience with ERP systems (e.g., Sage 100)Background in wholesale, distribution, or logistics environmentExperience handling customer inquiries and order coordination
What We’re Looking For
Strong sense of accountability and follow-throughAbility to stay organized under workload pressureProfessional front desk presence and customer-focused mindsetTeam player who can coordinate effectively with warehouse and sales
Why Join Us
Stable and growing company in food distributionStructured work environment with clear processesOpportunity to gain hands-on experience in operations and customer servicePotential for growth into operations or supervisory rolesCompany DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!B2B Sales Representative (Entry to Mid-Level) – Food Service Industry
Are you a driven, people-oriented professional looking to build a strong career in B2B sales? Join a fast-paced, growth-focused team where your impact is visible and your development is intentional.
As a B2B Sales Representative, you’ll take ownership of the full sales cycle—from prospecting to closing—while working closely with a collaborative, cross-functional team. This role is ideal for recent graduates or early-career professionals who are eager to develop real-world sales expertise, build client relationships, and grow into advanced roles.
You’ll gain hands-on experience in field sales, client engagement, and account management, with clear pathways for career progression and opportunities to expand into other business functions.
What You’ll Do
Proactively generate and qualify leads through cold outreach and field engagementConduct in-person visits and deliver tailored sales presentations to potential clientsDevelop proposals aligned with customer needs and business goalsManage the full sales cycle, including negotiation and closing (typical 1–3 month cycle)Build and maintain strong, long-term relationships with key accountsTrack sales activities, pipeline, and performance using CRM systemsStay informed on market trends to identify new business opportunitiesMaintain strong product knowledge to effectively communicate value to customersPrepare sales reports and updates for internal reviewTravel within assigned territories (company or personal vehicle required)What We’re Looking For
Motivated, self-driven individuals who enjoy working with people and achieving targetsStrong communication and interpersonal skillsAbility to work independently while collaborating within a teamComfortable with a fast-paced, field-based sales environmentBasic Qualifications
0–2+ years of B2B sales or relevant professional experiencePreferred Qualifications
Bachelor’s degree in Business, Marketing, or a related fieldBilingual in English and Chinese, Vietnamese, or SpanishFamiliarity with CRM/ERP systems, Microsoft Office, and modern communication toolsWhy Join Us
Clear career growth path with structured development opportunitiesHands-on training in real-world B2B sales and client managementExposure to multiple business functions through potential role rotationsHigh-impact role where your results directly contribute to company growthCollaborative team environment with direct access to leadershipCompany DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!Start Your Career with a Growing Team
Looking for a career where you can learn, grow, and make a real impact?
Leadway International, Inc. is a growing wholesale distributor serving customers across North America. We're looking for a motivated, organized, and detail-oriented Administrative Coordinator to support our headquarters in Hayward.
Whether you're a recent college graduate or have 2–5 years of stable office experience, this position offers the opportunity to build a strong foundation in business administration while working alongside experienced professionals across multiple departments.
This role reports directly to the HR Manager / Office Manager and provides administrative support to help keep our daily operations running efficiently.
What You'll Do
As an Administrative Coordinator, you'll support a variety of office functions, including:
Provide day-to-day administrative support to multiple departments.Prepare employee timesheet and time-off reports for management review.Maintain organized electronic and physical filing systems.Coordinate office supply purchasing and inventory.Schedule vendor services, office maintenance, and facility appointments.Maintain company vehicle registration records and renewal documentation.Prepare onboarding documents and maintain personnel files.Distribute employee benefit information and company communications.Assist with meeting scheduling, employee events, and company activities.Support special administrative projects and process improvements.Perform general office administrative duties as assigned.What We're Looking For
We're looking for someone who is:
Organized and detail-oriented.Reliable and takes pride in producing accurate work.Able to manage multiple assignments and deadlines.Professional when communicating with coworkers, vendors, and visitors.Eager to learn new skills and grow professionally.A positive team player with a proactive attitude.Qualifications
Associate's or Bachelor's degree in Business Administration, Management, Communications, Hospitality, Economics, or a related field preferred.Recent graduates are encouraged to apply.Candidates with 2–5 years of stable administrative, office support, customer service, or coordinator experience are also encouraged to apply.Strong organizational and time management skills.Proficient in Microsoft Office (Word, Excel, Outlook).Ability to handle confidential information professionally.Bilingual in Chinese or Vietnamese preferred.Excellent written and verbal communication skills.Why Join Leadway International?
This position offers more than traditional administrative work. You'll gain valuable experience supporting business operations, working with multiple departments, coordinating projects, and developing professional skills that can lead to future career advancement.
We believe in promoting from within whenever possible and providing opportunities for employees to grow as the company grows.
Benefits
Eligible full-time employees may receive:
Medical, dental, and vision insurancePaid holidaysPaid time off401(k) retirement planOn-the-job trainingProfessional development opportunitiesCareer growth within a growing organizationBenefits are subject to Company policies and eligibility requirements.
Leadway International, Inc. is an Equal Opportunity Employer and values teamwork, integrity, continuous improvement, and exceptional customer service.
Company DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!We are seeking a Delivery Driver/Warehouse Associate to join our team! You will drive to deliver and pick up goods and packages. When not performing delivery tasks, you will work in the warehouse.
Responsibilities:
Qualifications:
Experience in delivery driving, customer service, or other related fieldsClean driving record with valid Driver LicenseAbility to handle physical workload and work in field and warehouse environmentPunctual and good time managementDetail orientedCan read and write basic EnglishCan do basic MathDeadline-orientedCompany DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!Leadway International, Inc. DBA Bossen Foods is a global leader in specialty food products and supplies, serving customers and partners across multiple regions. We are looking for a motivated and creative Marketing Associate to join our dynamic team. This role supports both U.S. and international marketing initiatives across digital, brand, and e-commerce platforms.
Job Responsibilities:
Responsibilities include, but are not limited to:
Manage and update company websites, ensuring content accuracy, SEO best practices, and consistent branding.Execute marketing design and branding initiatives to support product launches, campaigns, and promotions.Coordinate and maintain social media content calendars and engagement across platforms (Instagram, Facebook, LinkedIn, TikTok, etc.).Plan, create, and manage email marketing campaigns through company-approved platforms.Support all global and regional marketing coordination, including promotional materials, brand messaging, and digital asset management.Collaborate closely with internal teams and follow company and manager guidance to align marketing activities with business goals.Assist in market research, competitor analysis, and reporting of campaign performance metrics.Provide administrative and creative support to the marketing and sales teams as needed.Qualifications:
Bachelor’s degree in Marketing, Communications, or a related field is required.Advanced degree (MBA or equivalent) is a plus — may be substituted with 3+ years of direct experience in marketing in a corporate office environment, preferably in food wholesale or relevant business.Minimum 3 years of experience operating e-commerce platforms (such as Shopify, Magento, WooCommerce, or equivalent).Solid background and in-depth knowledge of current digital marketing tools, social media platforms, and analytics software (Google Analytics, Meta Ads Manager, Mailchimp, etc.).Strong sense of visual branding, attention to detail, and organizational skills.Ability to work independently and collaboratively in a fast-paced, global business setting.Excellent written and verbal communication skills.Company DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!We are seeking a Bilingual Office Assistant/Customer Service (English/Chinese/Vietnamese) to join our team! You will perform inside sales, clerical and administrative functions in order to drive company success.
Responsibilities:
Draft correspondences and other formal documentsProcess orders following the company policyPlan and schedule appointments and eventsGreet and assist onsite guestsAnswer inbound telephone callsDevelop and implement organized filing systemsPerform all other office tasksQualifications:
A bachelor degree or 2 years experience in customer service, office administration or other related fields requiredAbility to prioritize and multitaskExperience with ERP system (QuickBooks, Sage 100, ...etc.) is highly preferredExcellent written and verbal communication skillsStrong attention to detailStrong organizational skillsEnglish is a must, bilingual in Vietnamese or Chinese requiredCompany DescriptionFounded in 2010, We are a rapidly growing Bay Area Central Located boba tea and yogurt topping supplier. We provide full service from sourcing, delivery to door, to opening shop consultation. Our goal is to provide the best shopping experience to our clients!