Job DescriptionJob Description
Location: Rockville, MD (Onsite, 5 days per week)Required Clearance: Ability to obtain Public TrustLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 30 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position DescriptionLCG is seeking a highly skilled Senior ServiceNow Developer with deep technical expertise in the ServiceNow platform and multiple modules such as ITSM, ITOM, SPM, and App Engine Studio. This role is essential for supporting our existing ServiceNow clients and expanding to new clients. This role requires enterprise skills to assess current applications and supporting systems and articulate how ServiceNow can integrate with and/or modernize these applications. The ideal candidate will possess strong business acumen and the ability to clearly explain strategies for ServiceNow, supported by thorough technical and business understanding.Key Responsibilities:Provide deep technical expertise in the ServiceNow platform and its various modules, including ITSM, ITOM, ITAM, Service Portal, Agile, PPM, and App Engine Studio.Provide integration expertiseProvide architecture and design solutions utilizing App Engine Studio.Lead technical teams and oversee large-scale implementations, mentoring and training team members on ServiceNow best practices and new features.Ensure the technical integrity of proposed solutions by applying coordination, governance, and change control to technical specifications and infrastructure.Advise on the impact of design options to related programs and the process for assessing such impact.Develop and communicate architectural strategy and roadmaps for ServiceNow implementations.Develop and foster business relationships to understand stakeholder needs and provide expert guidance on how ServiceNow can meet those needs.Research, evaluate, build proof of concepts, and adopt new technologies to enhance ServiceNow solutions.Understand and evaluate current enterprise applications and supporting systems, articulating how ServiceNow can be leveraged for integration and modernization.Develop and present strategic plans for ServiceNow implementation, backed by technical and business acumen.Act as a technical evangelist for ServiceNow solutions, promoting best practices and innovative solutions.Requirements:Minimum of 8 years of experience working with the ServiceNow platform, including ITSM, ITOM, SPM, App Engine Studio, and other modules.Proven experience in: Architecting ServiceNow solutions.Developing App Engine solutions.Leading implementations.Developing roadmaps.Evaluating and integrating enterprise applications with ServiceNow.Developing and maintaining collaborative relationships.Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.Strong understanding of business processes and how ServiceNow can support and improve them.Ability to address and resolve technical issues efficiently.Ability to mentor and develop others.Certifications required:Certified System Administrator (CSA)Certified Application Developer (CAD)Certified Implementation Specialist certifications strongly preferredDesired Skills:Utilize Microsoft Co-Pilot to automate and enhance the documentation processCompensation and BenefitsThe projected compensation range for this position is $140,700 to $180,900 per year with a target rate of $160,900 benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your DataBeware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Location: Bethesda, MD (Onsite, 5 days per week)Clearance: Ability to obtain Public TrustRequired: US citizen or Lawful Permanent ResidentLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position Description:LCG Inc. is seeking a highly talented Desktop Support Lead/Supervisor, who is well versed in overseeing a team of delivering IT Support Services to support our federal client. The ideal candidate will manage an IT Service Desk covering Agency Business Operations, Scientific Computing, and IT Support. The ideal candidate will work collaboratively with the Project Manager and communicate work assignments to team members. The candidate must be aware of project management concepts and must have the ability to initiate new projects and create planning documents, communication plans, and status reports. Both exacting attention to detail tracking, and the ability to communicate the need to follow procedures, document tickets and maintain great customer service with strict service level agreement timelines are required. Duties and Responsibilities: Ability to lead and direct a team of desktop support engineers for daily tasks, scheduling, status reporting, mentoring. Strong communication and interpersonal skills both oral and written.Responsible for providing higher level of satisfaction to the clients/customers. Constant monitoring of trends and changes, use skills and experience to improve the customer satisfaction levels. Responsible for maintaining Service Desk Queues and Triaging. Ensure full-Service Desk coverage during core business hours. Ability to partner with Infrastructure and Security professionals to implement end-point system changes. Experience supporting Healthcare/Biomedical/Bioinformatics/Pharmaceutical Information Technology Services. Responsible for updating and maintaining Ghosted images for desktops and laptops.Oversee and ensure Full disk encryption for laptops, desktops and all end-points. Oversee Active Directory administration, Usage of Active Directory Users and Computers, for computer accounts, user accounts, distribution lists and security groups.Email support for MS Outlook clients with PKI encryption, including personal folders and outlook profile configurations. Security configurations and settings for Windows clients. Software upgrade and installation for Windows. Windows, MS Office, and custom application support.Patch workstations with critical updates and latest antivirus definitions as well as other areas of network security.Requirements: Bachelor’s degree from an accredited institute, (preferably in Mathematics, Information Technology, Computer Science, Engineering, Business Administration, or Project Management). Minimum five 5 years’ experience in a management role. Candidate must have demonstrated ability to manage, direct, and provide guidance to employees to ensure problem resolution and customer satisfaction. Candidate must have project management experience, and experience with MS Project or similar project management software tools. Candidate must have strong analytical, time management, and communication skills necessary to team with system owners, system administrators (both internal and external), and IT management for handling incidents/issues to support customer in remediation and compliance efforts. Candidate must have experience developing training materials and providing training to users with various skill levels. Candidate must have experience in successfully managing projects such as operating system upgrades, technology refresh, standardized desktop or laptop encryption rollouts. Candidate must have experience working on multiple projects, simultaneously, in an IT support environment, troubleshooting problems on end-user hardware, software, and networks. Candidate must have experience and demonstrated ability to write clear and accurate technical and end user documentation. Candidate must have experience hosting effective virtual presentations and meetings, using collaboration tools including video calls, file sharing, and whiteboarding. Required Certifications: CompTIA A+, Network+, ITIL 4, or relevant IT certifications. Compensation and Benefits The projected compensation range for this position is $100,000 to $130,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience.Location: Bethesda, MD (Hybrid)
Clearance: Ability to obtain Public Trust or the ability to obtain one
LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position Overview:We are seeking an experienced Network Administrator to serve under a federal IT contract. The Network Administrator will be responsible for designing, managing, and maintaining client’s enterprise network infrastructure, ensuring high availability, security, and performance of critical IT systems. This role requires deep expertise in Cisco networking technologies, WAN/LAN configurations, cybersecurity protocols, and network monitoring tools.Key Responsibilities:Install, configure, and maintain network infrastructure, including Cisco Nexus switches, routers, firewalls, and network appliances.Manage Layer 2 switching protocols, including Spanning Tree Protocol (STP), VLAN configurations, and link aggregation for redundancy.Optimize client’s Modernized Network, ensuring 10Gbps, 40Gbps, and 100Gbps link aggregation for peak performance.Administer Cisco Application Centric Infrastructure (ACI) for data center networking, automation, and policy-based networking.Monitor, troubleshoot, and resolve network outages, including failover procedures and incident response coordination.Implement firewalls, Intrusion Detection Systems (IDS), and Intrusion Prevention Systems (IPS) to protect network resources.Perform network vulnerability assessments, ensuring compliance with federal cybersecurity policies.Manage VPN configurations, including Cisco VPN and remote access protocols for secure connectivity.Monitor network security alerts from Splunk, ExtraHops, and Dynatrace, providing threat mitigation recommendations.Ensure encryption standards (FIPS 140-2) are enforced for secure data transmission and network authentication.Maintain server room connectivity, managing fiber channel and network cabling layouts for reliability.Support disaster recovery operations, ensuring network redundancy between client location and data center.Perform scheduled maintenance, applying firmware upgrades to Cisco switches, routers, and UCS Fabric Interconnects.Manage Storage Area Network (SAN) traffic, integrating NetApp storage solutions into NIH network architecture.Administer virtual networking configurations, ensuring seamless VMware ESXi hypervisor connectivity.Utilize network monitoring tools, including SolarWinds, Cisco Prime, and Wireshark, for real-time traffic analysis.Manage DHCP scopes, IP address reservations, and DNS configurations for systems.Analyze performance metrics to optimize bandwidth allocation, latency reduction, and network routing efficiencies.Troubleshoot VoIP systems, including Jabber, Microsoft Teams, and Unified Communications & Collaboration (UCC) platforms.Maintain Standard Operating Procedures (SOPs) for network configurations, upgrades, and troubleshooting processes.Submit compliance reports, ensuring network infrastructure aligns with federal cybersecurity mandates.Provide network architecture diagrams, showcasing topology, failover mechanisms, and interconnectivity between data centers.Generate monthly IT performance metrics, including uptime statistics, incident reports, and network optimization insights.Requirements:Bachelor’s degree in Computer Science, Information Technology, or a related field.Minimum of 5 years of experience as a Network Administrator, supporting enterprise IT infrastructures.Strong knowledge of Cisco networking hardware, including Nexus 9000 Series, UCS, and ACI Fabric.Experience with VLANs, subnets, Layer 2/Layer 3 routing, and firewall rule management.Expertise in VPN technologies, network security policies, and access control implementations.Hands-on experience with Wireshark, SolarWinds, Splunk, and other network monitoring tools.Ability to respond to critical network outages within the defined SLA timeframe.Preferred Qualifications:Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Certified Information Systems Security Professional (CISSP) ITIL Foundation Certification VMware Certified Professional (VCP-NV) Compensation and BenefitsThe projected compensation range for this position is $83,900 to $124,700 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience.Location: Bethesda, MD (Hybrid)
Clearance: Ability to obtain Public Trust or the ability to obtain one
LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position Overview:We are seeking an experienced Project Manager to serve under a federal IT contract. The Project Manager will be responsible for leading IT service management, project planning, and execution activities aligned with client’s objectives. This role requires strong leadership, organizational, and stakeholder communication skills to ensure seamless execution of technical projects and alignment with federal IT frameworks.Key Responsibilities:Manage end-to-end project lifecycle, including planning, execution, monitoring, and closing phases.Lead project teams, ensuring scope, budget, and timeline adherence for IT infrastructure, cloud services, and software development efforts.Develop and maintain project schedules, risk assessments, and resource allocation plans using industry-standard tools such as JIRA, Microsoft Project, and ServiceNow.Facilitate integration efforts across IT systems such as Microsoft 365, Cisco UCS, NetApp storage solutions, VMware virtualized environments, and enterprise cloud platforms.Implement IT Infrastructure Library (ITIL) best practices in service management and project execution.Coordinate technology upgrades, migrations, and patch management schedules to ensure system stability and compliance with NIH security policies.Support disaster recovery and business continuity planning by managing VMware Site Recovery Manager (SRM) failover protocols and NetApp SnapMirror replication configurations.Oversee compliance with IT governance standards, including Capital Planning and Investment Control (CPIC) and Enterprise Performance Life Cycle (EPLC) methodologies.Ensure adherence to Earned Value Management System (EVMS) requirements, preparing and submitting financial reports for OMB compliance.Facilitate collaboration between IT service teams, end-users, and NIH stakeholders to align project deliverables with mission objectives.Monitor Service Level Agreements (SLAs) and ensure process improvements for service delivery efficiency.Maintain project documentation, including Standard Operating Procedures (SOPs), technical reports, and compliance assessments.Participate in vendor coordination and acquisition planning for IT procurement and asset management.Requirements:Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.Minimum of 8 years of experience in IT project management, preferably within a federal agency or government contracting environment.PMP Certification (required).Demonstrated expertise in managing IT service projects, infrastructure upgrades, and business process improvement initiatives.Experience with Agile methodologies and SCRUM workflows.Strong understanding of IT procurement, budgeting, and compliance frameworks within federal IT programs.Proficiency in project management tools such as JIRA, Microsoft Project, and ServiceNow.Ability to collaborate with diverse stakeholders, including government officials, technical teams, and business process owners.Preferred Qualifications:ITIL Foundation Certification (preferred).Experience with NIH systems and IT governance frameworks.Familiarity with cloud services, virtualization technologies, and cybersecurity compliance.Compensation and BenefitsThe projected compensation range for this position is $160,500 to $195,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Location: Rockville, MD (Onsite, 5 days per week)Required Clearance: Ability to obtain Public Trust LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position Description:LCG is hiring a Senior Full-Stack Java Developer to design, develop, and maintain web applications using Java. The role involves working on both front-end and back-end technologies, ensuring seamless integration and performance. Ideal candidates will have strong problem-solving skills and experience in agile development environments.Duties and Responsibilities:Develop Java and J2EE applications.Utilize the latest Angular version and TypeScript.Design and implement user interfaces following Angular best practices.Modernize interfaces using cutting-edge front-end technologies.Write code in JavaScript, CSS, and HTML.Make critical technical and design decisions for Angular projects.Create application code and unit tests in Angular, Java, and RESTful Web Services.Develop web services using HTTP REST/JSON and SOAP.Work with Oracle PL/SQL for database management.Apply object-oriented and service-oriented design principles, including data transfer objects and design patterns.Utilize Docker and similar containerization technologies.Implement web design patterns and front-end technologies, including HTML5, jQuery, and MVC frameworks like Spring and Spring Boot.Conduct unit testing and work within a continuous integration environment.Collaborate with end users/customers to gather and formalize requirements.Adapt to a semi-structured environment with dynamic requirements and priorities.Apply agile development methodologies.Requirements:6+ years of working experience in Java and J2EE development skills.Bachelor’s degree is required. Experience with Angular latest version and Typescripts.Working experience in developing web services using HTTP REST/JSON and SOAP, Oracle PL/SQL, knowledge of data transfer objects and associated design patterns.Working experience with Docker and similar Containerization methods, knowledge of Web design patterns and front-end technologies like HTML5, jQuery, and MVC framework like spring and Spring Boot.Experience with unit testing and working with continuous integration environment, ability to work in a semi-structured environment where requirements and priorities are dynamic, experience with agile development methodology.Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers.Compensation and BenefitsThe projected compensation range for this position is $115,825 to $145,750 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Location: Bethesda, MD (At least 3 days onsite) Authorization: Public TrustJob Overview: We are seeking an experienced and forward-thinking Technical Contract Project Manager to lead complex IT and innovation projects within a federal contract environment. This role is responsible for end-to-end project oversight—from planning and execution to stakeholder engagement and performance monitoring. The Technical Contract Project Manager will work collaboratively across IT, business, and federal teams to ensure all projects align with strategic goals, adhere to regulations, and are delivered on time and within budget. A strong background in Agile, cloud technologies, and stakeholder communications is essential. The role also involves leveraging emerging tools like Microsoft 365 Copilot and Generative AI to drive operational efficiency, process improvement, and innovation.Key ResponsibilitiesProject Leadership and ExecutionLead full lifecycle project management (initiation through closure) for enterprise IT and innovation-focused initiatives, including cloud infrastructure, application modernization, and user support services.Develop and maintain comprehensive project plans including scope, schedules, deliverables, risk mitigation strategies, and resource allocations.Facilitate Agile ceremonies (e.g., sprint planning, standups, retrospectives) and manage product backlogs and user stories aligned with client goals.Manage cross-functional project teams, vendors, and stakeholders across local offices.Provide after-hours and on-call support for critical systems as needed, including weekends and federal holidays.Stakeholder Engagement & GovernanceServe as the primary liaison between federal customers, IT teams, vendors, and internal leadership, ensuring clear, continuous, and effective communication.Lead requirement gathering sessions, user interviews, and stakeholder meetings to define business and technical needs.Participate in governance meetings and ensure compliance with client-specific project management policies, FISMA, Section 508, and other federal standards.Prepare and deliver detailed status reports, project updates, performance dashboards, and risk assessments to executive leadership and Contracting Officer Representatives (CORs).Innovation, AI & Process ImprovementDrive process optimization through data analysis, business process redesign, and quality assurance (QA) testing.Spearhead pilot initiatives for emerging technologies using Human-Centered Design (HCD) and Agile methods under the Design Intelligence® framework.Integrate Generative AI tools (e.g., Microsoft 365 Copilot) into project management workflows to automate documentation, reporting, meeting summaries, and decision support.Train and guide teams in prompt engineering and the effective use of AI technologies to boost productivity, collaboration, and service delivery.Operational Oversight & Team ManagementOversee daily operations of support teams providing IT services and enterprise support, ensuring high standards of performance and customer satisfaction.Coach, mentor, and assess staff performance; identify training needs and support professional development.Ensure compliance with mandatory training requirements and maintain comprehensive documentation for audit and governance purposes.QualificationsBachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.8+ years of experience in project management, with at least 5 years managing federal IT or cloud infrastructure projects.PMP project management certification required.Familiarity and can demonstrate ITIL practices and enterprise service management tools required. ITIL Certification strongly preferred. Experience managing innovation initiatives and digital transformation programs in a federal environment.Certifications in cloud platforms (e.g., Azure Administrator Associate) preferred.Certified Scrum Master (CSM), Product Owner, or SAFe certifications preferred. Proven experience with Agile methodologies (Scrum, SAFe) and tools like Microsoft Teams, Planner, Azure DevOps, or ServiceNow.Strong understanding of cloud technologies (Azure, AWS), virtual environments, backup systems (e.g., Cohesity), and enterprise platforms (.NET, SharePoint, SQL Server, IIS).Excellent communication, leadership, problem-solving, and analytical skills.Demonstrated ability to manage multi-vendor environments and resolve complex, cross-functional issues.Experience with Microsoft 365 Copilot and Generative AI tools, including crafting effective prompts and training others to use AI-enhanced workflows.Compensation and Benefits The projected compensation range for this position is $160,500 to $195,000 per year benchmarked in the Washington, D.C. metropolitan area. The targe salary for this position is $175,000. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Location: Rockville, MD (Hybrid)Clearance: Must be able to obtain Public TrustJob Overview: We are seeking a skilled AI Solutions Developer to design and implement innovative, AI-powered tools using Azure OpenAI, Retrieval-Augmented Generation (RAG) pipelines, and chatbot technologies to automate and enhance business processes for our clients. This role involves building intelligent agents for use cases like compliance review, policy analysis, scheduling, and research monitoring while optimizing secure Azure cloud infrastructure. The ideal candidate will collaborate with cross-functional teams and stakeholders to prototype, deploy, and refine AI solutions, lead project planning and reporting, and ensure alignment with IT security and change management standards. Proficiency in Python, C#, data engineering, and cloud technologies is essential, along with strong communication skills, a collaborative mindset, and a proactive, detail-oriented approach.Key ResponsibilitiesDevelop and implement AI-powered solutions using Azure OpenAI, RAG techniques, and chatbot integrations to automate client business processes.Design and build AI agents that support use cases such as compliance checking, policy analysis, meeting scheduling, and grant/clinical trial monitoring.Enhance and maintain the existing client AI Chat Tool, ensuring seamless user experiences and high-accuracy responses using AI technologies.Configure and optimize secure cloud infrastructure within client Azure environment to support AI applications.Collaborate with client stakeholders to define, prototype, test, and deploy AI use cases and assess automation’s impact on workload and cost efficiency.Lead the development of project schedules, success metrics, and progress reports for leadership.Ensure development activities align with client IT security standards, documentation practices, and change management processes.Conduct User Acceptance Testing (UAT) and integrate user feedback to iteratively improve pilot tools.Develop training materials and deliver recorded sessions for staff education.Collaborate with the client IT Infrastructure and Cloud Teams, using tools such as ServiceNow for ticket tracking and change requests.Qualifications Education: Bachelor's degree in IT, Computer Science, Mathematics, Engineering, or a related field (preferred).Minimum 2 years applying AI/ML in real-world solutions.Minimum 2 years with Microsoft Azure Cloud and Azure OpenAI services (Bot Services, Storage, Azure ML, etc.).Proficient in programming languages such as Python and C#. Strong background in data engineering (SQL, NoSQL).Experience developing RAG pipelines, chatbots, and LLM-integrated applications.Familiarity with ServiceNow for ticketing and change management.Demonstrated ability to lead without formal authority and work collaboratively across teams.Strong analytical thinking, problem-solving, and decision-making abilities.Excellent written and verbal communication skills.Ability to translate technical concepts to non-technical stakeholders.High attention to detail and ability to manage multiple priorities in a fast-paced environment.Self-motivated, proactive, and highly organized.Compensation and BenefitsThe projected compensation target salary is $92,500. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Job DescriptionLocation: Rockville, MD (Hybrid)Required Clearance: Ability to obtain Public TrustHours: Regular Full Time Hours for two month engagement LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 30 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position DescriptionLCG is seeking an Senior SharePoint/PowerApps Developer to join our dynamic team. The ideal candidate will assist in the development, integration, and delivery of applications using front-end, back-end, database, and hosting tools. This role involves supporting business applications aligned with organizational goals, conducting business analysis for process improvements, and designing data structures and Power BI reports to facilitate data-driven decision-making.Key ResponsibilitiesSharePoint and PowerApps Development:Assist in planning and developing business applications that support long-term business goals and digital strategies.Conduct business analysis to identify areas for process improvement and innovation.Support the design and development of business process models, data structures, and Power BI reports for data visualization and decision-making.Maintain an inventory of SharePoint sites and applications, identifying opportunities for enhancement and scalability.Back-End Development:Assist in designing, developing, and managing SharePoint Online sites using SharePoint Framework (SPFx) for custom solutions.Support the implementation of Power Automate workflows for data migration and business process automation within M365 services.Develop and maintain custom connectors to integrate external data sources with SharePoint, PowerApps, and SQL Server.Build and maintain scalable back-end services using C# within Azure Functions to support workflow automation.Assist in database development and optimization using SQL Server for SharePoint and PowerApps applications.Secure and manage data access using Azure Active Directory (AAD), role-based access control (RBAC), and adhere to security best practices in Azure environments.Support API integration using REST APIs and Microsoft Graph API to facilitate data exchange and connectivity.Front-End & Full Stack Development:Develop responsive PowerApps applications with custom forms, utilizing PowerApps Studio and Canvas Apps.Support the development of custom SharePoint Online web parts using React and SPFx for enhanced user experience.Assist in creating and integrating APIs into front-end solutions using ASP.NET or React for dynamic, single-page applications.Apply responsive design principles and front-end technologies, including HTML5, CSS3, JavaScript, and TypeScript.Integrate Power BI dashboards into SharePoint and PowerApps to enable real-time data visualization and insights.Collaborate with UI/UX designers to enhance user interfaces and ensure consistency across PowerApps and SharePoint platforms.RequirementsBachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.Minimum of 3 years of experience in application development, including at least 3 years working with Microsoft SharePoint Online, Power Apps, Power Automate, and Power BI.Knowledge of Power Platform tools such as Power Virtual Agents and Power Pages.Experience with database management, SQL, query languages, and data modeling.Understanding of NIH federal information systems privacy and security controls.Familiarity with Agile Scrum methodologies and experience working in Azure DevOps environments.Proficiency in Microsoft Power Platform and SharePoint Online development.Strong understanding of structured and unstructured data management and SQL databases.Compensation and Benefits The target salary for this role is $63.75/hour in the Washington DC area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience.Job Title: Senior Database AdministratorOnsite Requirement: A couple of days onsite required and travel to different sites. Job Summary: LCG is seeking a Senior Database Administrator (DBA) to lead the design, development, migration, and administration of modern SQL Server database systems in support of the client Applications Modernization Project. The Senior DBA will play a critical role in transitioning legacy DB2 systems to Microsoft SQL Server in a virtualized, scalable environment. This role also includes performance tuning, data modeling, backup strategy, and implementation of reporting services such as SSRS and SSAS. Key ResponsibilitiesLead end-to-end database architecture design, implementation, and administration for the client’s system modernization. Perform data modeling and optimization to support OLAP and OLTP workloads using ERWIN or similar tools. Migrate legacy DB2 databases to Microsoft SQL Server (2014/2016/2019) ensuring data integrity, security, and performance. Configure and maintain SQL Server in clustered and virtual environments, including high availability/disaster recovery solutions. Develop and maintain SSIS packages for data migration, transformation, and system integration with client systems. Implement and manage SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS) solutions. Conduct performance tuning, query optimization, and monitoring of SQL databases to ensure system reliability during peak periods (e.g., summer hiring). Collaborate with development teams to integrate data solutions and ensure smooth backend operations. Ensure cross-browser and cross-platform compatibility from a data layer perspective. Define and enforce database security protocols and participate in system security audits. Support functional and performance testing by managing realistic data sets and test environments. Provide documentation, best practices, and training to development and support teams. QualificationsExperience: Minimum 8+ years of hands-on database administration and development experience. Technical Proficiency: SQL Server (2014/2016/2019) SSIS, SSRS, SSAS DB2 (legacy system knowledge for migration purposes) OLAP and OLTP modeling using ERWIN or similar tools Windows Server environments and virtualization platforms Proven experience designing and implementing database solutions in clustered and virtual environments. Expertise in SQL Server performance tuning, indexing, query optimization, and backup/restore strategies. Strong knowledge of system integration, workflow automation, and bulk email handling in high-volume environments. Experience supporting large-scale modernization projects for public sector clients (preferred). Excellent analytical, problem-solving, and communication skills. Compensation and Benefits The projected compensation range for this position is $128,500 to $154,800 per year benchmarked in the Washington DC/ Maryland area. The target salary is $141,700 for this role. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Job DescriptionJob Description
Location: Rockville, MD (Onsite, 5 days per week)
Required Clearance: Public TrustLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position DescriptionThe Desktop Quality Assurance Analyst is responsible for maintaining high standards in IT service delivery, focusing 70% on Quality Assurance and 30% on desktop support. The Desktop Quality Assurance Analyst will report directly to the Project Manager. This role will serve as a technical leader within the IT support team, performing complex troubleshooting, overseeing escalations, and ensuring that documented standards and procedures are maintained and continuously improved. The work distribution may shift depending on organizational needs.Key ResponsibilitiesQuality Assurance & Operational Excellence (70%)Monitor and audit IT tickets (L1 to L3) to ensure consistency with SLA performance and procedural compliance.Create and update SOPs for desktop support processes. Collaborate with IT Trainers to turn SOPs into Knowledgebase articles.Conduct Root Cause Analyses (RCAs) for recurring or high-impact issues.Deliver comprehensive audit feedback to the Desktop Team, ensuring that areas requiring enhancement are clearly identified, and a detailed plan for improvement is established.Lead and participate in quality improvement initiatives across the Desktop Team.Provide weekly audit metrics to the Project Manager.Ensure the Desktop Team updates the CMDB as needed.Desktop Support (30%)Provide escalated support for complex hardware and software issues that lack documentation.Support Executive/VIP users with urgency, discretion, and high technical competence.Act as a backup for L1 & L2 support teams, taking over tickets during high-demand periods or absences.Own and resolve high-level escalations from L1 & L2 technicians, ensuring end-to-end follow-through.Handle user account provisioning, access management, and endpoint configuration.Provide backup support for the Queue Manager role, ensuring workload distribution and service visibility.RequirementsAssociate’s or Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent work experience.At least 3 years of desktop support or 1 year as an advanced L2 required.At least 1 year of experience in a quality assurance or IT process improvement role preferred.Hands-on experience with ServiceNow.Familiarity with ITIL practices.Strong written communication skills for documentation and SOP creation.Excellent problem-solving and critical-thinking skills with a continuous improvement mindset.Preferred CertificationsCompTIA A+, Network+, or Security+Microsoft Certified: Modern Desktop Administrator AssociateITIL FoundationHDI Support Center Team LeadCompensation and Benefits The projected compensation range for this position is $68,000 to $82,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
