Job DescriptionJob DescriptionBenefits:
401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offProfit sharingTraining & development
Assistant Office Manager Full-Time (EVENING ROLE) - Lawrenceville Campus
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Lawrenceville-Suwanee School of Music (LSSM)
Join the Most Awarded Music School in Gwinnett
Since 2009, Lawrenceville-Suwanee School of Music has provided high-quality music education to the local community. With nearly 1,200 students across two locations, we offer lessons for ages 3 through adult in a variety of instruments. LSSM is an eleven-time Best of Gwinnett winner, was named National Music School of the Year 2021, received the Most Outstanding Organization Award 2023, and was recently featured in NBCUniversal Spotlight 2024. Our reputation is built on excellence, dedication, and community.
We are seeking an experienced, full-time Office Manager/Assistant Manager to join our team. The ideal candidate is energetic, service-driven, and brings at least 2 years of sales experience, along with strong administrative and interpersonal skills. This role is perfect for someone who enjoys a fast-paced, people-focused environment.
(PLEASE DO NOT CALL THE SCHOOLS ABOUT THIS ROLE. DIRECT ALL QUESTIONS THROUGH CHAT. THANK YOU!)
Position Summary
As Assistant Office Manager, you will serve as the primary point of contact for students, families, teachers, and leadership. This role combines customer service, enrollment support, sales, administrative duties, and team coordination to help maintain a positive, organized, and welcoming environment.
Key Responsibilities
Client Engagement & Front Desk Leadership
Greet students and families with professionalism and warmthAnswer and return phone calls promptly while prioritizing in-person interactionsConduct tours, explain programs, and convert inquiries into enrollmentsProvide consultative sales support to help families choose the right programsStudent Safety & Facility Oversight
Enforce safety protocols, especially for students under 13Perform regular walkthroughs to maintain a safe, clean, and welcoming spaceMonitor lobby and classroom areas for organization and cleanlinessTeacher & Team Support
Keep lessons running on schedule and address issues quicklySupport communication and coordination for a team of 60+ instructorsSupervise the Office Assistant during shiftsAdministrative & Sales Support
Process enrollments and trial lessons accuratelyRespond to inquiries via email and social mediaAssist with marketing efforts, including flyers and basic materialsSell retail items with product knowledge and enthusiasmShift Communication & Operations
Maintain clear documentation of daily activitiesEnsure smooth transitions between shiftsPerform light cleaning tasks (vacuuming, trash, etc.)Required Qualifications
Minimum 2 years of experience in soft sales, customer service, or office administrationStrong computer and communication skillsAbility to work independently in a fast-paced environmentDetail-oriented, outgoing, and service-focusedAvailability for a full-time schedule (40 hours/week, 5 days/week), including at least two Saturdays per monthHours:
Weekdays: 1:00pm-9:00pmSaturdays: 9:00 AM5:00 PM ( 2 Saturdays per month)Closed SundaysJob Type: Full-time
Benefits:
401(k)Paid time offTransformational Personal GrowthWork Location: In person
Benefits:
401(k) matchingEmployee discountPaid time offProfessional development assistanceWork Location: In person
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