The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.
Roles and Responsibilities
Monitor and maintain model and tour route on a daily basisAssist with the maintenance of property curb appealAssist in tracking and reporting of leasing data, metrics and goalsAssist in developing and executing methods to retain residents and gain new onesCreate and maintain relationships with vendorsOrganize and manage monthly resident eventsOrganize and manage monthly marketing eventsPrepare for and execute housing fairs and other on campus eventsAssist with social media campaigns to maintain a social media presenceEnsure follow up activities take place for all prospective residentsGeneral Administration
Report on time to your shiftEnsure confidentiality of client, resident, and company informationUnderstand and adhere to the Landmark Properties policies and proceduresMaintain a clean and professional work environmentAssist in roommate placement and matchingUnderstand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative informationParticipate in all move-in related activitiesManage time efficiently and effectivelyFinancial Management
Assist in maximizing revenue and occupancyAssists in collecting rents, security deposits, and other income as requestedOperates marketing activities within the confines of the marketing budget, deviating only with prior approvalProvide documentation/receipts for all company purchasesPersonnel
Co-Facilitate annual Leasing TrainingAssist in tracking Leasing Ambassador performance through lease auditsCustomer Service
Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectationsDevelop a sense of community among the prospective residents and staffMaintain active and effective communication with prospective residents, parents, and university personnelRepresent the community and Landmark Properties in a professional mannerMaintain a positive community environment for both prospective residents and associates and encourage participation in events and activitiesAssist future residents in mediation conflicts, both proactively and reactivelyAssist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessaryRisk Control
Document and address behaviors of residents that violate the law or the community lease agreementIdentify and report safety and security risks to the Community ManagerWork Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.The pay for this position is $18.00 - $20.00 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessThe Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager. You must be able to communicate effectively, meet deadlines, and manage your time efficiently.
Reports to: Community Manager
Direct Reports: None
Duties/Responsibilities: The duties listed below are an outline of the Community Ambassador's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing, Marketing, & Resident Experience
Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:Generating new leadsCompleting guest cardsScheduling & conducting toursLead follow upAssist in promoting the community via social media platforms and participating in on- and off-campus marketing events.Assist with email and text campaigns in Entrata and TextUs.Represent the community and Landmark Properties in a professional manner.Maintain a positive community environment and encourage participation in Residence Life activities.Assist in resolving resident concerns/conflict by escalating to the appropriate manager.Property Operations
Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.Attend and contribute to Landmark Lineup and required staff meetings.Respond to internet and telephone inquiries in a timely and professional manner.Enter Maintenance Requests, as needed.Keep detailed activity logs in prospect and resident accounts.Label & log packages and send resident notifications.Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.Adhere and comply with corporate procedures and government laws on Fair Housing.Participate in all Turn-related activities including:Move-in and Move-out daysUnit inspectionsTrash-outsEducation & Experience
High school diploma or equivalent required.Enrolled in Bachelor's degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.Preferred Knowledge, Skills, & Abilities
Must possess strong organization skills.Must be reliable and have self-discipline.Proficient in Microsoft Office Suite or related software.Ability to work evening and weekend hours, including resident lockouts as needed.Must be available to work during summer and Turn period.Work Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Travel: No travel required.Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessThe primary function of the Leasing Ambassador is to deliver exceptional service to existing and prospective residents to ensure that the community's occupancy is maximized each year. The Leasing Ambassador places customer needs, requests, and follow up as a top priority. The Leasing Ambassador should be outgoing, energetic, and creative while performing their job responsibilities. The Leasing Ambassador assists in the planning of community events, actively participates in on- and off-campus activities, and must be able to meet specific sales goals as outlined by the Sales & Marketing Manager.
Reports to: Sales & Marketing Manager
Roles and Responsibilities
Leasing & MarketingGeneral AdministrationCustomer ServiceRisk ControlWork Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessThe Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager. You must be able to communicate effectively, meet deadlines, and manage your time efficiently.
Reports to: Community Manager
Direct Reports: None
Duties/Responsibilities: The duties listed below are an outline of the Community Ambassador's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing, Marketing, & Resident Experience
Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:Generating new leadsCompleting guest cardsScheduling & conducting toursLead follow upAssist in promoting the community via social media platforms and participating in on- and off-campus marketing events.Assist with email and text campaigns in Entrata and TextUs.Represent the community and Landmark Properties in a professional manner.Maintain a positive community environment and encourage participation in Residence Life activities.Assist in resolving resident concerns/conflict by escalating to the appropriate manager.Property Operations
Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.Attend and contribute to Landmark Lineup and required staff meetings.Respond to internet and telephone inquiries in a timely and professional manner.Enter Maintenance Requests, as needed.Keep detailed activity logs in prospect and resident accounts.Label & log packages and send resident notifications.Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.Adhere and comply with corporate procedures and government laws on Fair Housing.Participate in all Turn-related activities including:Move-in and Move-out daysUnit inspectionsTrash-outsEducation & Experience
High school diploma or equivalent required.Enrolled in Bachelor's degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.Preferred Knowledge, Skills, & Abilities
Must possess strong organization skills.Must be reliable and have self-discipline.Proficient in Microsoft Office Suite or related software.Ability to work evening and weekend hours, including resident lockouts as needed.Must be available to work during summer and Turn period.Work Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Travel: No travel required.Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessThe Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager. You must be able to communicate effectively, meet deadlines, and manage your time efficiently.
Reports to: Community Manager
Direct Reports: None
Duties/Responsibilities: The duties listed below are an outline of the Community Ambassador's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing, Marketing, & Resident Experience
Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:Generating new leadsCompleting guest cardsScheduling & conducting toursLead follow upAssist in promoting the community via social media platforms and participating in on- and off-campus marketing events.Assist with email and text campaigns in Entrata and TextUs.Represent the community and Landmark Properties in a professional manner.Maintain a positive community environment and encourage participation in Residence Life activities.Assist in resolving resident concerns/conflict by escalating to the appropriate manager.Property Operations
Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.Attend and contribute to Landmark Lineup and required staff meetings.Respond to internet and telephone inquiries in a timely and professional manner.Enter Maintenance Requests, as needed.Keep detailed activity logs in prospect and resident accounts.Label & log packages and send resident notifications.Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.Adhere and comply with corporate procedures and government laws on Fair Housing.Participate in all Turn-related activities including:Move-in and Move-out daysUnit inspectionsTrash-outsEducation & Experience
High school diploma or equivalent required.Enrolled in Bachelor's degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.Preferred Knowledge, Skills, & Abilities
Must possess strong organization skills.Must be reliable and have self-discipline.Proficient in Microsoft Office Suite or related software.Ability to work evening and weekend hours, including resident lockouts as needed.Must be available to work during summer and Turn period.Work Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Travel: No travel required.Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The pay for this position is $15.15 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessThe Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager. You must be able to communicate effectively, meet deadlines, and manage your time efficiently.
Reports to: Community Manager
Direct Reports: None
Duties/Responsibilities: The duties listed below are an outline of the Community Ambassador's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing, Marketing, & Resident Experience
Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:Generating new leadsCompleting guest cardsScheduling & conducting toursLead follow upAssist in promoting the community via social media platforms and participating in on- and off-campus marketing events.Assist with email and text campaigns in Entrata and TextUs.Represent the community and Landmark Properties in a professional manner.Maintain a positive community environment and encourage participation in Residence Life activities.Assist in resolving resident concerns/conflict by escalating to the appropriate manager.Property Operations
Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.Attend and contribute to Landmark Lineup and required staff meetings.Respond to internet and telephone inquiries in a timely and professional manner.Enter Maintenance Requests, as needed.Keep detailed activity logs in prospect and resident accounts.Label & log packages and send resident notifications.Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.Adhere and comply with corporate procedures and government laws on Fair Housing.Participate in all Turn-related activities including:Move-in and Move-out daysUnit inspectionsTrash-outsEducation & Experience
High school diploma or equivalent required.Enrolled in Bachelor's degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.Preferred Knowledge, Skills, & Abilities
Must possess strong organization skills.Must be reliable and have self-discipline.Proficient in Microsoft Office Suite or related software.Ability to work evening and weekend hours, including resident lockouts as needed.Must be available to work during summer and Turn period.Work Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Travel: No travel required.Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read Less