TITLE: Business Relationship Manager
POSITION CLASSIFICATION: Exempt
POSITION REPORTS TO: Director of Business Development
POSITION OVERSEES: N/A
The Lancaster Chamber is a network of people, businesses, and organizations that value collaboration, growth, and strategic thinking to ensure Lancaster County business and community is thriving and successful for all.
JOB SUMMARY:
The Business Relationship Manager is responsible for the overall growth and engagement of the Lancaster Chamber’s Membership and Investment model. Additionally, this role encompasses ensuring Chamber members understand the value proposition associated with their membership, enjoy a positive and rewarding membership journey, grow their existing membership investment, and renew their membership on an annual or monthly basis.
Key functions of this position include identifying and recruiting new members, retaining current members, growing existing member relationships, and attaining/exceeding monthly and yearly membership sales goals. The BRM will also engage in strategic and regular communications regarding Chamber member dues, identify sponsorship and advertising opportunities and execute timely collection of all dues payments. By leading with the Chamber’s mission, the BRM will create new and steward existing relationships to deliver exceptional value and service to all Lancaster Chamber Members, Non-Members, and businesses in the community.
ESSENTIAL FUNCTIONS:
ADDITIONAL REQUIRED DUTIES:
Achieve monthly sales goals.
Achieve weekly appointment targets.
Attend weekly Sales team meetings.
Attend regular staff meetings.
Collaborate with internal staff.
EXPERIENCE AND SKILLS:
Bachelor’s degree in business, Marketing, or related field, or equivalent experience that demonstrates the capability to complete all listed responsibilities.
At least three years’ experience in sales, business development, and relationship management.
TECHNOLOGY REQUIREMENTS:
Capability to quickly learn a CRM database system.
Moderate to extensive knowledge of Microsoft applications.
Moderate to extensive capability to conduct research using multiple platforms to gather information about businesses and individuals in the business community.
GENERAL REQUIREMENTS:
Strong verbal and written communication skills.
Ability to speak in front of groups and individuals at all levels of business to conduct member presentations.
Excellent customer service.
Ability to collaborate with internal Team Members.
Excellent interpersonal skills.
Ability to multi-task; establish priorities and develop relationships.
Must be comfortable working with all levels of staff (internal/external),
volunteers and members.
Motivated and driven to succeed.
A valid driver’s license is required.
OTHER REQUIREMENTS:
Abides by and follows the Lancaster Chamber Employee Handbook.
Abides by and upholds the Chamber’s mission, vision and value proposition statements and core values.
Represent the Chamber in a professional manner.
Additional duties as assigned.
Capability to attend and work at Chamber events that occur before or after normal business hours.
TITLE: Workforce & Education Manager
POSITION: CLASSIFICATION: Exempt, Fulltime
POSITION REPORTS TO: Director of Events and Partnerships
DEPARTMENT: Events, Programs, and Partnerships (EPP)
JOB SUMMARY: The Workforce & Education Manager develops and implements workforce initiatives that align business needs with education and talent pipeline strategies. This role leads the Discovering Paths mentoring program and the Inspire Lancaster platform to expand work-based learning opportunities and strengthen employer engagement. Responsibilities include building strategic partnerships, managing advisory groups, coordinating workforce programming, and securing resources that support long-term impact. The Workforce & Education Manager serves as a key connector between employers, educators, and community stakeholders to address current and future workforce needs.
ESSENTIAL FUNCTIONS:
General Workforce Development:
Manage the Workforce Advisory Group
Create and implement career readiness workshops for selected partnerships
Serve as a representative of the Lancaster Chamber at relevant K-12th or post-secondary programming and initiatives (i.e., career exploration fairs, school career fairs, etc.)
Build and manage relationships with collaborative partners
Research and implement any additional workforce/business/education partnership related funding streams (i.e. grants or ExtraGIVE)
Discovering Paths Mentoring Program:
Manage the coordination and facilitation of the Discovering Paths high school mentoring and career exploration program, including but not limited to:
Coordinate the student experience from recruitment through graduation, including job shadows, student data management, and relationship building.
Develop and maintain relationships with schools, educators, and other key partners.
Manage the mentor experience from recruitment through graduation, including attaining clearances, training, data management, and student relationship support.
Support the Marketing & Communications Department with creative brainstorming and promotional strategies for mentor, student, and sponsor recruitment.
Develop, align, and build curriculum for career exploration and workforce readiness activities within the program.
Plan and implement program logistics - facilities procurement, technology, equipment, budget, and other program elements.
Engage the business community in career exploration opportunities, including job shadows, mentoring, and program participation.
Provide classroom management and facilitation during onsite programming.
Manage the Discovering Paths Advisory Group and program liaisons.
Inspire Lancaster:
Manage the Inspire Lancaster platform, a tool to connect business and education for career exploration opportunities.
Communicate the vision and value of the Inspire Lancaster platform and work-based learning opportunities to key stakeholders.
Develop and maintain processes to recruit and retain businesses to participate in the platform.
Provide customer service and support to platform users, including assisting educators in identifying appropriate opportunities for students and connecting businesses with relevant school district partners.
Monitor platform performance, identify bugs or issues, and recommend enhancements that improve the user experience and platform effectiveness.
Distribute relevant work-based learning information and updates to platform participants.
Develop and maintain Inspire Lancaster-branded resources that support businesses in offering work-based and experiential learning opportunities.
Provide strategic input on campaigns, communications, and outreach efforts that increase business engagement.
Engage Discovering Paths students, mentors, and other stakeholders with the Inspire Lancaster platform where appropriate.
POSITION REQUIREMENTS:
EXPERIENCE & SKILLS:
3-5 years of related experience in event or program development and management, workforce development, youth programming, or a related field.
Equivalent combinations of education and relevant experience will be considered; Bachelors degree preferred
Excellent written and verbal communication skills.
Highly organized and detail-oriented, with the ability to manage multiple priorities and keep track of the details.
Takes initiative, demonstrates ownership, and follows through on commitments.
Outgoing and gregarious, with a genuine enthusiasm for building relationships and engaging with students, educators, volunteers, business leaders, and community partners.
Strong problem-solving skills and the ability to think on your feet.
Thinks ahead, anticipates needs, and connects the dots.
Collaborative and team-oriented, while also able to work independently.
Responsive and service-oriented, with a commitment to providing timely support to stakeholders.
TECHNOLOGY SKILLS:
Microsoft Office products Proficient
Chamber database, GrowthZone Ability to become proficient.
Navigate backend of Inspire Platform Ability to become proficient.
Ability to use basic event technology like laptops, HDMI, projection, etc.
OTHER REQUIREMENTS:
Abide by and follow the Lancaster Chamber Employee Handbook.
Abide by and follow the Chambers mission, vision, and core values.
Represent the Chamber in a professional manner.
Attend regular staff meetings and staff activities.
Support other team members, as needed.
Capability to attend and work at Chamber events that occur before or after normal business hours.
Valid drivers license and reliable transportation. Ability to travel independently to and from events and programs.
Additional duties as assigned.
POSITION INTERACTS WITH:
All departments of the Chamber and affiliates; Community Partners; Educators & School Officials; Chamber members; Chamber volunteers; Businesses and individuals in the community
Classification: Fulltime, Exempt
Title: Business Development & Partnerships Leader
Reports to: Executive Director
The Opportunity
Tandem Center for Shared Business Success is seeking an entrepreneurial and relationship-oriented leader to help accelerate the growth of Direct Employee Ownership across the United States. This role offers the opportunity to help shape the future of an emerging employee ownership model while building meaningful relationships with business owners, professional advisors, community leaders, and strategic partners who believe in using business as a force for good.
The Business Development & Partnerships Leader will serve as a key ambassador for Tandem,
helping business leaders understand how Direct Employee Ownership can create cultures of shared success, strengthen communities, and preserve business legacies. This is a highly visible, entrepreneurial role that combines spreading awareness, education, relationship-building, strategic partnerships, and consultative sales both in the candidates surrounding region, and nationally.
If you're excited by the opportunity to expand awareness of Direct Employee Ownership, help business owners explore new possibilities for ownership and succession, and contribute to a mission-driven organization with long-term growth potential, we'd love to meet you.
The Role
The Business Development & Partnerships Leader will own Tandems business development and sales process from end to end generating awareness, cultivating relationships, creating qualified opportunities, and guiding prospective clients through Tandems sales journey. You will be the primary ambassador for the Tandem Model for Direct Employee Ownership, both in your local region and at the national level.
This role requires comfort with ambiguity, an entrepreneurial spirit, and a genuine passion for using business as a force for good. You will work directly alongside the Executive Director and Director of Client Services to advance Tandems mission and drive its long-term growth.
Job Summary
Business Development & Awareness
Strategic Partnerships
Identify, establish, and grow partnerships with organizations that can generate qualified opportunities and amplify Tandems reach.Cultivate referral relationships with attorneys, accountants, valuation firms, consultants, employee ownership organizations, chambers of commerce, peer groups, and other value-add partners.Attend occasional national conferences on employee ownership and other relevant industries to build Tandems national presence and partnerships.Sales Process & Pipeline Management
Serve as Tandems primary lead for Explore Meetings with prospective clients, both locally and nationally.Qualify opportunities based on fit, need, timing, decision-making process, budget, and Tandems Core Values.Guide prospective clients through the Explore stage of Tandems sales process and prepare and present proposals.Own the full sales process from lead generation through signed agreements working closely with the Executive Director and Director of Client Services to ensure smooth handoffs to implementation.Maintain accurate opportunity records, forecasting information, and next steps within HubSpot.Track key sales metrics, report performance to the Executive Director, and help strengthen and refine Tandems business development systems, tools, templates, and processes.Organizational Growth
Embrace Tandem's shared success philosophy, recognizing that the greatest outcomes are achieved when business owners, employees, clients, partners, and the Tandem team all succeed together.Adapt to evolving needs and help where help is needed in a small but growing team.Contribute to mentoring future team members as Tandem scales its impact.Collaborate directly with the Executive Director on strategy, market positioning, and long-term organizational growth.Requirements and Skills
Education
4-Year Degree and/or equivalent experience.Experience
5+ years of experience in business development, sales, relationship management, consulting, professional services, fundraising, partnership development, or a related field.Demonstrated success building relationships and generating new business opportunities.Experience facilitating executive-level conversations and consultative sales discussions.Public speaking, presentation, and workshop facilitation experience preferred.Experience with business succession planning, employee ownership, startups, or nonprofit organizations is a plusSkills
Strategic thinker with strong business and financial acumen.Excellent communication, presentation, and facilitation skills; comfortable discussing business ownership, financial performance, and organizational strategy with executives and business owners.Strong relationship-building and networking abilities.Tech-savvy with Google Workspace, MS Office, HubSpot, and Zoom.Emotionally intelligent, proactive, and adaptable in the face of change.Mission-aligned and genuinely excited to advance shared success through Direct Employee Ownership.Self-starter who takes initiative and thrives in an entrepreneurial, evolving culture.Travel Requirements
Local and regional travel for meetings, presentations, and relationship-building activities. Occasional national travel for conferences, speaking engagements, and strategic partnership development.
TITLE:Business Relationship Manager
POSITION CLASSIFICATION:Exempt
POSITION REPORTS TO: Director ofBusiness Development
POSITION OVERSEES:N/A
The Lancaster Chamber is a network of people, businesses, and organizations that value collaboration, growth, and strategic thinking to ensure Lancaster County business and community is thriving and successful for all.
JOB SUMMARY:
The Business Relationship Manager is responsible for the overall growth and engagement of the Lancaster Chambers Membership and Investment model. Additionally, this role encompasses ensuring Chamber members understand the value proposition associated with their membership, enjoy a positive and rewarding membership journey, grow their existing membership investment, and renew their membership on an annual or monthly basis.
Key functions of this position includeidentifying and recruiting new members, retaining current members, growing existing member relationships, and attaining/exceeding monthly and yearly membership sales goals. The BRM will also engage in strategic and regular communications regarding Chamber member dues, identify sponsorship and advertising opportunities and execute timely collection of all dues payments. By leading with the Chambers mission, the BRM will create new and steward existing relationships to deliver exceptional value and service to all Lancaster Chamber Members, Non-Members, and businesses in the community.
ESSENTIAL FUNCTIONS:
ADDITIONAL REQUIRED DUTIES:
Achieve monthly sales goals.
Achieve weekly appointment targets.
Attend weekly Sales team meetings.
Attend regular staff meetings.
Collaborate with internal staff.
EXPERIENCE AND SKILLS:
Bachelors degree in business, Marketing, or related field, or equivalent experience that demonstrates the capability to complete all listed responsibilities.
At least three years experience in sales, business development, and relationship management.
TECHNOLOGY REQUIREMENTS:
Capability to quickly learn a CRM database system.
Moderate to extensive knowledge of Microsoft applications.
Moderate to extensive capability to conduct research using multiple platforms to gather information about businesses and individuals in the business community.
GENERAL REQUIREMENTS:
Strong verbal and written communication skills.
Ability to speak in front of groups and individuals at all levels of business to conduct member presentations.
Excellent customer service.
Ability to collaborate with internal Team Members.
Excellent interpersonal skills.
Ability to multi-task; establish priorities and develop relationships.
Must be comfortable working with all levels of staff (internal/external),
volunteers and members.
Motivated and driven to succeed.
A valid drivers license is required.
OTHER REQUIREMENTS:
Abides by and follows the Lancaster Chamber Employee Handbook.
Abides by and upholds the Chambers mission, vision and value proposition statements and core values.
Represent the Chamber in a professional manner.
Additional duties as assigned.
Capability to attend and work at Chamber events that occur before or after normal business hours.
