Job DescriptionJob Description
Job Title: Religious Life Intern (Youth Ministry/Generalist)Department: Religious Life Reports To: Director of Religious LifeSalary: $ 15 per hourJ/maximum 35-hours per week. Position Summary: The Religious Life Intern (Youth Ministry and Religious Life Generalist) reports directly to the Director Religious Life and will assist the Teen Ministry Leader. This is a summer position, beginning in late May and continuing through mid-August, ideally through Labor Day. Although the Religious Life Intern is expected to work during the day, evenings, weekends, and all summer holidays, some free time each day and one-two days off each week will be built into the schedule. Qualifications, Essential Duties & Responsibilities: (plus other duties as assigned)The ideal candidate should have a passion for youth ministry, be organized, detail oriented, kind, possess a strong work ethic, and proficient with Microsoft 365 Suite and Adobe Creative Cloud Suite (Acrobat, Photoshop, Premier Pro, Audition, etc.), have a basic working knowledge of Audio-Visual equipment set-up and a vocational interest in some form of Christian ministry. Interest in and training/experience with iPhone videography and editing is also desirable. The preferred candidate will be pursuing a bible, religion, Christian education, youth, or similar discipline bachelor’s or master’s degree.
Assist in daily/weekly operations of the Religious Life Department, including:Assist with youth programming, as assigned by the Director of Religious Life.Assist the Teen Ministry Leader with High School and College-Age Programming, including the daily operation of The Underground Teen Center (approx. 20-28 hours per week.)Assist, as needed, with religious life programming events and tasks, as assignedAttend Program Staff meetings, as assignedPossess strong listening skills and ability to relate to individuals across the age spectrum in matters of personal growth, including faith issues Assist in providing a safe and appropriate atmosphere for all teens and their families.Ensure customer relations and satisfaction are of highest priority with all staffParticipate in all intern activities, forums, and gatherings throughout the summerOther religious life duties, as assignedEnvironment & Physical Demands:The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance. Specific vision, depth perception, and ability to adjust focus are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lakeside Chautauqua is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: VP Municipal ServicesDepartment: Municipal ServicesReports To: Executive VP & CAOSalary: $75,000 - $85,000 Full-Time, Salary-ExemptPosition Summary:The Vice President of Municipal Services reports to the Chief Operating & Administrative Officer (CAO) and plays a critical leadership role in shaping the future of Lakeside’s infrastructure and operations. This exciting opportunity offers the chance to lead and enhance the planning, implementation, and management of all municipal services, primarily focusing on facilities maintenance, utilities & infrastructure, and capital improvement projects. As a key member of the Lakeside leadership team, this position is instrumental in ensuring that Lakeside’s buildings, streets, and infrastructure are maintained to the highest standards while preserving the community’s historic charm and mission-driven values. The ideal candidate will have a strategic mindset, a passion for historic preservation, and a hands-on approach to problem-solving, making a meaningful impact on daily operations and long-term sustainability.Lakeside Chautauqua is a non-profit organization located on one square mile of waterfront property on the Marblehead Peninsula. While we operate year-round, our peak season runs from Memorial Day to Labor Day, when thousands of guests visit to experience the diverse programming and amenities Lakeside offers. Lakeside is home to numerous historic buildings, recreational fields, educational facilities, arts and entertainment spaces, and lakefront amenities, all requiring dedicated maintenance and preservation.
Key Focus Areas & Responsibilities:1. Facilities Maintenance & Operations (30%)Develop and oversee a preventative maintenance program for all Lakeside buildings and infrastructure.Supervise maintenance and repair work for buildings, roads, pathways, and public spaces.Manage and coordinate vendor and contractor work for specialized repairs and upgrades.Ensure that all facilities meet safety and regulatory compliance standards.Work with Lakeside leadership to assess and improve facility conditions for guests, residents, and staff
2. Utilities & Infrastructure Management (25%)Oversee water, sewer, drainage, and electrical infrastructure maintenance and upgrades.Implement sustainability initiatives to improve energy efficiency and reduce costs.Develop and enforce stormwater management best practices to protect community resources.Evaluate and recommend technology and process improvements for operational efficiency.
3. Project Management & Capital Improvements (20%)Participate in bid processes for capital projects, working closely with the CEO and CAO.Lead capital improvement initiatives, including renovations, infrastructure upgrades, and new construction projects.Develop project budgets, timelines, and execution plans to ensure completion.Oversee contractor performance and ensure work aligns with Lakeside’s quality and aesthetic standards.
4. Grounds & Landscaping (10%)Provide oversight to the Director of Horticulture, who manages seasonal planting, lawn care, tree maintenance, and irrigation systems.Ensure playgrounds, parks, and open spaces are well-maintained and accessible.Implement environmentally sustainable landscaping practices.
5. Financial Management, Strategic Planning & Policy Development (10%)Develop, manage, and oversee the department’s operating and capital budgets.Identify cost-saving opportunities and ensure fiscal responsibility.Develop long-term strategic plans that align with Lakeside’s mission and growth strategy.Serve as a key resource in the Historic Preservation Design & Review Board (HPDRB), ensuring Lakeside’s historic buildings and structures are preserved.Plan for future staffing growth, including a potential Project Manager and Construction Coordinator within the next 3-5 years as capital projects increase.
6. Communication & Team Support (5%)Act as the primary point of contact for maintenance, infrastructure, and safety services.Maintain transparent and effective communication with staff, property owners, and community stakeholders.Foster collaboration across departments to enhance the overall guest and resident experience.
Supervisory Responsibilities:The Vice President of Municipal Services will oversee full-time staff and seasonal employees, ensuring all team members adhere to organizational policies and performance standards. The role requires:A second-in-command to manage day-to-day maintenance and staff supervision.A clerical position to support the preventative maintenance program and work tracking.A team with a diverse skill set, including HVAC, carpentry, electrical work, plumbing, and general maintenance expertise.The ability to evaluate staffing needs based on square footage, facility conditions, and workload.
Qualifications:Required:Bachelor’s degree in Facility Management, Engineering, Business Administration, or 10+ years of equivalent technical training and experience.5-7 years of experience supervising maintenance personnel and overseeing construction projects.Strong understanding of HVAC, electrical, and structural systems.Ability to develop and manage preventative maintenance programs and capital project planning.Preferred:Certified Facility Manager (CFM) or Facilities Management Professional (FMP) from IFMA.Project Management Professional (PMP) from PMI.Skilled trade licenses/certifications (e.g., EPA 608, Journeyman Electrician/Plumber).
Work Environment & Physical Demands:This role requires both office-based planning and on-site facility oversight.Regularly required to stand, walk, climb, balance, stoop, and reach in various environments.The work environment includes outdoor settings, construction sites, and operational facilities.Must be able to respond to emergency maintenance issues outside of regular business hours when necessary.Lakeside is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: Seasonal Security Staff Department: SecurityReports To: Safety Services SupervisorSalary: $15.00 per hr.(A limited number of academic and non-academic internships may be available) Position Summary: The Lakeside Security Staff works under the supervision of the Lakeside Safety Services Supervisor (and the Danbury Policy Department if an academic internship) and supports and oversees new initiatives as well as general safety operations. The candidate must be an energetic, self-starting individual. As part of the security team, you will collaborate with multiple team members, residents, guests, and management, participating wherever necessary to ensure smooth, safe, and efficient operations. Essential Duties and Responsibilities: (To include other duties that may be assigned)Build positive relationships with Lakeside residents and guestsBe proficient in verbal communication/de-escalation skillsProvide effective crowd controlWrite clear and concise daily and incident reports Open and secure buildings duties as requiredConduct patrol/security functions Address traffic crashes/traffic stopsResolve civil disputes within Lakeside guidelines Interns will be on a rotation with Danbury Township Police Department for one 40-hour weekRespond appropriately to alarms and call for assistanceSet up, facilitate Lakeside Safety Town and Bike Rodeo weeklyRespond to and make every attempt to resolve disturbances within Lakeside guidelinesWill be certified in First Aid, CPR, and AEDConduct vehicle inspections as required for Lakeside stickerWill attend ALICE, Water Safety, and all other safety training as provided by LakesideEach intern will create, design, and implement one independent/team project to be approved by the campus supervisor and Lakeside Supervisor of Safety ServicesEducation and/or Experience:Valid driver’s license required. Pursuing a Degree in Criminal Justice or related field helpful. Qualifications:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the operation.Mathematical Skills:Ability to calculate figures and amounts such as discounts, interest, commissions, portions, percentages and to apply the basic math concepts.Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions where only limited and standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work inside and outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lakeside Chautauqua is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: Maintenance Technician/General Laborer/Full-TimeDepartment: MaintenanceReports To: Director of OperationsSalary: $18.00 per hour, non-exempt with benefits (reviewed after 90 day probation period)
Position Summary: Lakeside Chautauqua is a non-profit organization located on one square mile of waterfront property on the Marblehead Peninsular. While we operate year-round, our busy season is from Memorial Day until Labor Day when we welcome thousands of guests to enjoy all that Lakeside has to offer.This position will operate within the Maintenance department and will be responsible for maintaining and improving the physical facilities of the Lakeside Association. Essential Duties and Responsibilities: (To include other duties that may be assigned.)Performs work according to standard procedure and by building's operational schedule.Perform and document routine inspection and maintenance activities.Perform drywall and plaster repairs.Performs touch up and finish painting.Replaces light bulbs.Sets up and tears down chairs, tables and equipment in meeting rooms, and function rooms.Follows all applicable safety rules and procedures.Will clean, maintain, and identify needed repairs on The Lakeside Association maintenance vehicles.Reports work accomplished orally or on written work order to supervisor.Any and all other duties as assigned.
Education and/or Experience:High school diploma or its equivalent preferred.Must have a valid Ohio Driver’s License. Ability to apply basic math concepts.A good working knowledge of building equipment, carpentry, electrical, plumbing and general maintenance preferred. Pool and splash pad experience a plus.Qualifications:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the operation.Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus. Must be able to lift heavy equipment and material. Must be able to frequently move tables and chairs. Must be able to climb ladders, scaffolding, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:Riding in or driving a vehicle (golf cart or truck), walking the grounds in many different types of weather and being able to make quick judgements. Successful candidates should be able to be physically active, with high energy and a positive, service-minded attitude, who enjoy a fast-paced environment. Benefits (full-time year-round staff)2 weeks vacation pay - start accruing immediately2 weeks sick pay – start accruing immediately2 PTO days10 HolidaysFree Season passes for immediate family members (restrictions apply)Company paid Medical, LTD and Life InsuranceDentalVision401(k)Profit Sharing
Job DescriptionJob DescriptionJob Title: Hotel Guest Service Agent Department: AccommodationsReports To: Manager of HotelsEmployment Dates: Seasonal, April – OctoberShift Availability: 7 AM – 3 PM and/or 3 PM – 11 PMMinimum Age: 18yrWage: $15/hourPosition Summary: Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.Key Responsibilities and Duties:Welcoming GuestsWelcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.Operating the Front Desk systemUtilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.Managing ReservationsTaking phone and online reservations, updating guest information, and confirming details.Answering Guest InquiriesResponding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone. Handling Guest ComplaintsAddressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.Maintain Cleanliness and ComfortEnsure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.Communication with Other DepartmentsCoordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner. Qualifications:To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and Experience:High School diploma or equivalent is required.Experience in a hotel or related field is preferred but not required. Language Skills:Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.Mathematical Skills:Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems. Reasoning Ability:Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.Physical Demands:Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.Work Environment:A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.Lakeside Chautauqua is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: Safety Services Professional - 2nd Shift 3:00-11:00 PMDepartment: SecurityReports To: Safety Services SupervisorSalary: $17.00 ($15.00 during probationary period) Position Summary:Lakeside Chautauqua is a non-profit organization located on one square mile of waterfront property on the Marblehead Peninsular. While we operate year-round, our busy season is from Memorial Day until Labor Day when we welcome thousands of guests to enjoy all that Lakeside has to offer.The Lakeside Safety Services Professional supports and oversees new initiatives as well as general safety operations. The candidate must be an energetic, self-starting individual. As part of the security team, you will collaborate with multiple team members, residents, guests, and management, participating wherever necessary to ensure smooth, safe, and efficient operations. Safety Services operate 24/7 year-round.Essential Duties and Responsibilities: (To include other duties that may be assigned)Build positive relationships with Lakeside residents and guestsBe proficient in verbal communication/de-escalation skillProvide effective crowd controlWrite clear and concise daily and incident reportsOpen and secure buildings as requiredConduct patrol/security functionsAddress traffic crashes/traffic stopsResolve civil disputes within Lakeside guidelinesRespond appropriately to alarms and call for assistanceAssist with Lakeside Safety Town and Bike Rodeo weeklyRespond to and make every attempt to resolve disturbances within Lakeside guidelinesWill be certified in First Aid, CPR, and AEDConduct golf cart inspections as required for Lakeside season passWill attend ALICE, Water Safety, and all other safety training as provided by LakesideEducation and/or Experience:GED or high school diploma, US Military Service a plus. Must have a valid driver's license and be over the age of 18.Qualifications:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the operation.Mathematical Skills:Ability to calculate figures and amounts such as discounts, interest, commissions, portions, percentages and to apply the basic math concepts.Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions where only limited and standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus. Must be able to lift up to 50 pounds. Includes the use of machinery and equipment, such as golf cart, tram, shuttle, and minibus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work inside and outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Benefits (full-time year-round staff)2 weeks vacation pay - start accruing immediately2 weeks sick pay – start accruing immediately2 PTO days10 HolidaysFree Season passes for immediate family members (restrictions apply)Company paid Medical, LTD and Life InsuranceDentalVision401(k)Profit Sharing Lakeside Chautauqua is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: Shuttle AmbassadorDepartment: Guest ServicesReports To: Shuttle Supervisor and Director of Guest ServicesSalary: Seasonal Hourly (Non-Exempt)Wage: $14.00 (new) / $15.00 (returning) Summary:The Shuttle Ambassador is part of the Guest Services department and reports to the Shuttle Supervisor(s) and Director of Guest Services. The individual will be an ambassador to Lakeside to all guests requiring shuttle service. You are one of the first faces our guests and cottage owners will see. You must like working with people, confident, upbeat, positive, action-oriented, customer service oriented and hold a valid driver’s license.Applicants must be available to work from mid-May through mid-September and expected to work days, evenings, weekends and holidays.Essential Duties and Responsibilities: (To include other duties that may be assigned.)To uphold Lakeside’s Mission Statement, personally always representing its goals and values while on the Lakeside grounds, creating a pleasant and memorable stay for our guests.To uphold Lakeside’s four pillars of religion, education, cultural arts, and recreation by creating a department that welcomes all people to gather and participate in lifelong learning opportunities.Be knowledgeable of the events and programs, and also the history and mission of Lakeside.Be responsible for the care and cleaning of their shuttle transportation. Will be sure vehicle is charged up for daily duties.Will follow the route for regular shuttle runs.Ask questions of the guests, find out what they enjoy doing and make suggestions.Show the guests where they can have their questions answered (e.g., Administration Office, Waterfront Information Center).Be familiar with the history of LakesideResponsible for safely moving guests from the shuttle stops to the hotels and Hoover. Mack Mobile drivers will provide door-to-door shuttle service.Will be responsible for keeping cart or shuttle clean, restocking printed materials for guest use, and will follow procedure set for radio usage, charging of radios, charging of carts and fueling of shuttles. Those working at the start or end of shuttle service will be required to follow opening and closing procedures.Maintain open communication with other shuttle ambassadors on duty and employees of other departments.Qualifications:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:High school graduate with the ability to work with the public and other employees. Must have a valid driver’s license and be over the age of 18.Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with guests and co-workers.Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus. Must be able to lift up to 50 pounds. Includes the use of machinery and equipment, such as golf cart, tram, shuttle, and mini-bus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lakeside Chautauqua is an equal opportunity employer.
Job DescriptionJob DescriptionJob Title: Seasonal Grounds Crew (Spring/Summer)Department: GroundsReports To: Director of Grounds Salary: $15.00/hrTimeline: May – August (40 hours per week) with the opportunity to continue working through December as a Fall Seasonal
Position Summary: Grounds Crew members are responsible for the beautification and upkeep of the Lakeside grounds. This includes parks, lawns, gardens, courtyards and other landscaped areas. This position requires the ability to work well within a team and take directions from crew leaders. Most of the work is outdoors, and applicants must be willing to work in adverse weather conditions including cold, heat, sun, humidity, and rain. Daily tasks include lawncare, planting, weeding, watering, applying fertilizers/herbicides, mulching, clearing brush/debris, and other general landscaping duties. Grounds Crew members must also serve as ambassadors to Lakeside visitors and residents, offering polite and friendly customer service as required. All applicants must be at least 18 years of age.Essential Duties and Responsibilities: (To include other duties that may be assigned)Perform routine lawncare such as mowing (riding and push mowing), trimming/weed-eating, edging, blowing, seeding, watering, fertilizing, and applying herbicides. Install annual flower bed displays under the guidance of the Director of Grounds and Lead Horticulturist. Plant/transplant perennials and shrubs. General garden maintenance includes hand weeding, tilling, pruning, mulching, top dressing soil, watering, etc. Blow off pathways and trails to ensure public spaces are always neat and presentable. Clear brush and debris from public spaces, including storm cleanup. Assist in seasonal decorating for holidays and special events. Operate gas powered equipment (mowers, weed eaters, leaf blowers, etc.) safely and effectively. Operate Grounds utility vehicles such as golf carts and Kubotas. Adhere to all safety standards and always wear appropriate PPE as required. Qualifications:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily and hold a valid Ohio Driver's License. Applicants must be at least 18 years of age. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:18+ years of age only.Prior experience with gardening and operation of landscaping equipment preferred but not required.
Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with guests and co-workers.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus are needed. Must be able to lift heavy equipment and material up to 50 pounds with assistance. Must be able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Work Environment:While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, or hot conditions and will be required to work outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Lakeside Chautauqua is an equal opportunity
Job DescriptionJob DescriptionJob Title: Director of Human Resources Department: OperationsReports To: Chief Administrative Officer (CAO) Salary: $75,000 - $80,000 Full-Time, Exempt(This is an on-site position located in Lakeside, Ohio)Position SummaryThe Director of Human Resources is a strategic leader and key partner in fostering Lakeside Association's mission, values, and long-term success. This role encompasses oversight of all HR functions, including workforce planning, talent acquisition, employee relations, compliance, and leadership development. The Director will lead initiatives to enhance organizational culture, ensure compliance, and optimize operational performance, aligning HR strategies with the organization's broader goals.
Key ResponsibilitiesStrategic LeadershipPartner with the Chief Administrative Officer (CAO) and executive leadership team to design and implement HR strategies that align with the organization’s mission, vision, and strategic plan.Conduct regular workforce assessments to identify gaps, future needs, and opportunities for organizational growth.Develop and implement initiatives to promote diversity, equity, inclusion, and belonging (DEIB) across all levels of the organization.Monitor HR metrics and analytics to provide data-driven recommendations for organizational improvement and strategy refinement.Serve as a change agent, driving initiatives that improve employee engagement and operational effectiveness.Talent Acquisition and ManagementDesign and execute innovative recruitment strategies to attract qualified candidates for year-round, seasonal, and volunteer positions.Partner with department leaders to create detailed workforce plans, job descriptions, and hiring timelines to meet staffing needs.Oversee onboarding programs to ensure a seamless transition for new hires, including orientation, training, and cultural integration.Develop and maintain career pathways and professional development programs to support employee growth and retention.Design succession planning frameworks to identify and prepare high-potential employees for leadership roles.Employee Relations and EngagementFunction as a primary resource for resolving sensitive and complex employee relations matters, including investigations, disciplinary actions, and conflict resolution.Collaborate with leadership to design and implement programs that promote employee recognition and engagement.Regularly assess employee satisfaction through surveys, focus groups, and feedback sessions, using findings to drive improvement initiatives.Provide coaching and guidance to supervisors and managers on team building, conflict management, and fostering a positive workplace environment.HR Operations and ComplianceOversee all HR operations, including payroll administration, benefits management, HRIS functionality, and compliance tracking.Conduct audits of HR policies, procedures, and systems to ensure compliance with federal, state, and local regulations.Implement and manage a robust employee handbook, updating policies and procedures as needed to reflect regulatory changes and organizational priorities.Ensure proper management of employment records and data confidentiality in compliance with applicable laws and best practices.Learning and DevelopmentAssess training needs across the organization and develop programs to enhance leadership skills, technical competencies, and soft skills.Design and deliver training programs, including compliance training, supervisory development, and DEIB initiatives.Partner with managers to create individualized development plans for employees, ensuring alignment with career goals and organizational needs.Compensation and Benefits AdministrationOversee compensation benchmarking to ensure the organization remains competitive in attracting and retaining talent.Manage benefit plan design and administration, ensuring offerings align with organizational goals and employee needs.Conduct annual benefits reviews, including open enrollment processes and vendor negotiations.Lead initiatives to educate employees about compensation structures, benefits options, and available resources.Change Management and Organizational CultureServe as a key driver of cultural initiatives, promoting Lakeside’s mission and values across all HR practices and programs.Develop and execute communication plans to keep employees informed and engaged during organizational changes.Foster collaboration between year-round staff, seasonal employees, and volunteers to ensure a cohesive and inclusive workplace environment.Build and maintain trust with employees at all levels, acting as a liaison between staff and leadership.Risk Management and ComplianceEnsure compliance with all workplace health and safety standards, including OSHA requirements.Develop and implement risk management policies, including workplace harassment prevention, code of conduct adherence, and whistleblower protections.Conduct regular training sessions to ensure staff are informed about compliance and ethical workplace practices.Budget ManagementDevelop, monitor, and manage the HR department’s annual budget, ensuring alignment with organizational priorities.Identify opportunities for cost savings while maintaining high-quality HR services and programs.Provide regular reports on budget performance and resource allocation to the CAO.
QualificationsEducationBachelor’s degree in Human Resources, Business Administration, or a related field is required.Master’s degree preferred.ExperienceMinimum of 8-10 years of progressive HR leadership experience, including 3+ years in a senior-level HR role.Nonprofit or mission-driven organizational experience preferred.CertificationsSPHR, SHRM-SCP, or equivalent certification strongly preferred.SkillsStrong strategic thinking and problem-solving capabilities.Exceptional communication and interpersonal skills.Proven track record of building and leading high-performing teams.Comprehensive knowledge of HR laws, regulations, and best practices.
Compensation and BenefitsCompetitive salary commensurate with experience.Comprehensive benefits package, including:Health insurance.Retirement contributions.PTO, Sick Time, and holidays
Job DescriptionJob DescriptionJob Title: Hoover Auditorium Front of House Coordinator Department: ProgrammingReports To: Director of Performing Arts & EntertainmentStart Date: Mid-May 2025Compensation: $15 per hour Position Summary: Hoover Auditorium in Lakeside Chautauqua is home to a busy summer arts series which presents 5-6 events per week between Memorial Day and Labor Day weekends. Programs include a wide variety of shows including rock bands, symphony concerts, family variety acts (magicians, jugglers), lectures, worship events and more. The Hoover Auditorium front of House Coordinator is responsible for managing the team of Hoover ushers, and providing support and excellent customer service to the attendees and staff at Hoover shows. Must be available from May – August, and ideally through Labor Day weekend.Essential Duties and Responsibilities:Manage the team of Hoover ushers for the full Chautauqua season, and possible shoulder season events Create and communicate the usher team weekly and season schedules to all involvedAct as the front of house face at Hoover shows by managing the usher team, greeting and supporting concertgoers, and immediate problem-solving of any issues that ariseTake accurate attendance at Hoover shows and report them to Programming Assist in pre- and post-season prep for the auditorium; identify areas of attention for crew or maintenance Keep a running log of facilities issues; identify priority; communicate needs to maintenance according to urgency Communicate with the VP of Programming, Director of Performing Arts, Programming Manager and Hoover Tech Director to ensure the right processes are in place for a positive, welcoming atmosphere at all Hoover shows and eventsCommunicate with all necessary Programming, Hoover, and Safety Services staff to plan ahead for queue lines, artist meet and greets, lobby and gallery events, or other special events during the seasonProvide a safe atmosphere for all guests and employees of Hoover Auditorium; ensure that the usher team is aware of all safety protocolsEnsure customer service and satisfaction are of highest priority with all artists, staff and guestsEnsure that the front of house is clean and presentable during events Communicate with all parties in an efficient and effective mannerExhibit a teamwork attitude, strong work ethic and professionalism in all aspects of positionOther duties as assignedEducation and/or Experience:Experience in theatre or concert hall shows preferred. Work Environment:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lakeside Chautauqua is an equal opportunity employer.
