Job Description: Responsibilities: Develop Technology Solutions: Create scalable, secure, and sustainable solutions. Manage Client Projects: Oversee external client projects, ensuring successful delivery of business consulting and systems development. Design Comprehensive Solutions: Gather and analyze information to design flexible and adaptable solutions tailored to client needs. Salesforce Platform Development: Utilize relevant Salesforce platform development experience. Certifications: Hold relevant Salesforce certifications. Team Oversight: Lead and manage team members effectively. Detail-Oriented: Rapidly learn and leverage new concepts, business models, and technologies. Independent Work: Work independently and be a self-starter. Innovate: Continuously study new technologies and functionalities, pushing the capabilities of existing technologies. Experience: Large Salesforce Engagements: Work on large Salesforce engagements as a Solution Architect or Technical Architect. End-to-End CRM Solutions: Implement end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud. Pre-Sales Activities: Work on proposals, estimate scope of work, and support pre-sales activities. Transform Requirements: Convert business requirements into Salesforce functional and technical requirements. Lead Management: Expertise in Lead Management, Quote to Cash, Case Management, and Call Center processes. Customer Workshops: Conduct workshops during project discovery, prepare solution design documents, and collaborate with development teams. Integration Development: Design and develop integrations between Salesforce and other systems using SOAP and REST APIs. AppExchange Products: Experience working with AppExchange products. Salesforce Marketing and Wave Cloud: Experience with Salesforce Marketing and Wave Cloud. Agile Methods: Experience in Agile and other project management methods. Job Requirements: 12+ Years of Experience: At least 12 years of software/CRM experience, including 5+ years in Salesforce CRM. Salesforce Certifications: Certifications in functional and technical areas. Application Development: Experience in application development and integration using different design patterns. Cloud Products: Functional understanding of various cloud products like Sales, Service, Community, LWC, FSL, etc. Critical Thinking: Demonstrate critical and analytical thinking in all aspects of the job. Productivity: Highly productive both independently and in team environments. Multi-Tasking: Thrive in a fast-paced, client-driven environment. Effective Communication: Communicate effectively with a wide range of audiences in various settings.
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