Kontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and connected applications for a wide variety of industries. As a result, customers benefit from accelerated time-to-market, lower total cost of ownership, extended product lifecycles and the best fully integrated applications.
In addition to being an established global presence with opportunities for growth, Kontron encourages communication through all levels of the organization to ensure a common direction and allow our employees to make informed decisions. Our culture has been created by the people who work here, making Kontron a fast-paced, friendly, and enjoyable workplace with competitive salaries, and excellent benefits.
We have an exciting remote opportunity for a professional role as a Field Applications Engineer- Broadband 2 within our hardware sector to join our Kontron Family!
About Us
We are a leading provider of broadband access equipment, delivering innovative solutions that enable service providers to expand network capacity, improve efficiency, and enhance customer experience. Our portfolio includes fiber (PON/FTTx) OLTs, ONTs, and wireless CPEs designed to meet the demands of large, regional, and rural service providers.
Position Overview
We are seeking a Field Applications Engineer (FAE) to join our customer-facing engineering team. The FAE will work closely with
sales, product management, and R&D teams to provide technical expertise, ensure successful customer evaluations, and support
deployments of our broadband access equipment. This role requires a strong technical background in access technologies, excellent communication skills, and the ability to work effectively with customers in both pre-sales and post-sales engagements.
Key Responsibilities
Provide pre-sales technical support to service providers, including product presentations, solution design, and technical proposals.Lead proof-of-concept (PoC) trials, lab evaluations, and field demonstrations of broadband access equipment.Assist customers with network design, integration, and interoperability testing with OSS/BSS, management platforms, and third-party systems.Act as a technical liaison between customers and internal teams (R&D, product management, and support).Deliver technical training and knowledge transfer to customers, partners, and internal teams.Provide post-sales support during deployment, including troubleshooting, configuration, and performance optimization.Capture customer feedback and contribute to product roadmap discussions.Requirements
Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field (or equivalent experience).3+ years of experience as an FAE, sales engineer, systems engineer, or network engineer in broadband access, telecom, or networking industry.Strong understanding of PON (XGS-PON, GPON), Wi-Fi, VoIP, Ethernet switching, and IP networking.Familiarity with OLTs, ONTs, Wi-Fi CPEs, and broadband network design.Experience with network management protocols (SNMP, NETCONF/YANG, TR-069, TR-369) and OSS/BSS integration.Hands-on experience with lab testing, interoperability trials, and customer demos.Strong troubleshooting skills with packet captures, lab tools, and diagnostic platforms.Excellent communication, presentation, and relationship-building skills.Willingness to travel (50%) to customer sites, labs, and industry events.What We Offer
Competitive compensation and benefits package.Opportunity to work with cutting-edge broadband technologies.High-visibility role with direct impact on sales success.Collaborative and innovative work environment.Career development and training opportunities.Kontron America is an ITAR (International Traffic in Arms Regulation) registered facility administered by the U.S. Department of State Directorate of Defense Trade Controls (DDTC). To be eligible for employment under the ITAR, and individual must be a U.S. person. As per U.S. Code of Federal Regulations 120.62, a U.S. person under ITAR includes U.S. citizens, lawful permanent resident as defined in 8 U.S.C. 1101(a)(20)/Green Card holders, and protected individuals in 8 U.S.C. 1324b(a)(3).
Looking for an honorable, professional, ethical, team player to work in a team environment who wants to be a contributor to the success of the organization.
Feel up to the challenge? Please apply
Requirements:Compensation details: 00 Yearly Salary
PI0fc61fc5201b-4663
Read LessKontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and connected applications for a wide variety of industries. As a result, customers benefit from accelerated time-to-market, lower total cost of ownership, extended product lifecycles and the best fully integrated applications.
In addition to being an established global presence with opportunities for growth, Kontron encourages communication through all levels of the organization to ensure a common direction and allow our employees to make informed decisions. Our culture has been created by the people who work here, making Kontron a fast-paced, friendly, and enjoyable workplace with competitive salaries, excellent benefits, and a flexible-shift 9/80 work (eligibility determined by department) which gives employees every other Friday off.
We have an exciting opportunity for a mid-level role as Systems Administrator to join our Kontron Family! Under direction of the Director of Information Technology, the System Administrator will setup, configure, maintain, and document all hardware and software related to the Servers, virtual environment, network and applications.
Setup and manage Windows servers, Hyper-V and VMWare.
Manage at expert level Active Directory, DHCP, DNS, global Policies.Knowledge of Hyper-V virtual environmentSetup Office 365 tools and applications.Configure and maintain Fortinet Firewall including VPNs, routing and Network accessProficiently manage network IP addressing, VLANs, network protocols.Troubleshoot hardware and software issues effectively.Familiar with SAML, SSO and MFA tools.Efficient with Helpdesk tickets and dealing with usersQualifications
Associate degree in technical field is required BS or BA, preferred.Must have a minimum 3 years experience windows 2016 & Windows 2019 server, Exchange 2016 server, Cisco or Fortinet firewalls. Well versed with Windows client operating systems deployments in network environments.Very good understanding of TCP/IP protocol and networking topologies.Rational thinker to resolve technical problems relating to the network and associated systems in timely manner. Willing to work on site at least 4 days a week.Looking for an honorable, professional, ethical, team player to work in a team environment who wants to be a contributor to the success of the organization.
Feel up to the challenge? Please apply
Compensation details: 0 Yearly Salary
PIfe2f336562e0-1948
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