At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
SWE II, Advanced Reporting (Boston, MA onsite 5x a week)
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale. Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.
The Advanced Reporting Team is responsible for delivering enterprise-grade, AI-powered analytics that help sophisticated brands understand their business, make confident decisions, and take action, all directly inside the Klaviyo platform. The team builds curated and customizable reporting experiences that serve all of Klaviyo's customers with complex data, multiple channels, and advanced analytical needs. The team collaborates closely with Product, Design, and cross-functional partners across Klaviyo to ensure that insights are not just observed but operationalized, connecting analytics directly to action.
As an Engineer on the Advanced Reporting Team, you can expect to be deeply involved in the technical strategy behind how we access, aggregate, and present data at scale across the Klaviyo platform. You'll own projects that contribute to driving adoption and retention of Marketing Analytics, building the reporting capabilities that are a key reason customers purchase and expand with Klaviyo. You'll work full stack, from the data access and storage layers that power enterprise-grade analytics, to the front-end experiences that make complex data intuitive and actionable. Your tech stack will include Python, TypeScript, React, AWS, and Django.
How You Will Make a Difference
Deliver advanced reporting capabilities that drive adoption and directly contribute to growthBuild experiences that close the loop from insight to action, enabling customers to create segments, campaigns, and flows directly from reporting surfaces.Develop product-led experiences that make the value of Marketing Analytics visible and compelling.Work cross-functionally with Product, Design, Data Science, and partner engineering teams to shape the roadmap and technical direction of analytics at KlaviyoHave ample opportunities for growth as the team expands its scope across enterprise portfolio analytics, AI-assisted exploration, and agentic integrationsWho You Are
2+ years of experience working in a in a full stack capacityProficient in at least one modern programming language (Python or TypeScript/React are a plus)Degree or equivalent experience in a software engineering disciplineAble to communicate well and collaborate effectively across disciplinesAble to work with others on a team and partner closely with product, design, and data stakeholdersAble to learn continuously and adapt to a high-growth environmentAble to stick with and solve difficult problems, particularly around data at scaleExcited to work at the intersection of data visualization, analytics, and AI. Building experiences that help customers understand and act on their dataInterested in up-market product challenges, including enterprise-grade reliability, and customization.Technologies We Use (non-exhaustive)
Front-end technologies like TypeScript, React, and CSSBackend primarily using Django, FastAPI, and Python, with data pipelines via AirflowInfrastructure on AWS, Kubernetes, Docker, and TerraformMassachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$116,000—$174,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read Less At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Team
Data is at the heart of every decision at Klaviyo. Our Analytics Engineering team sits within a hub-and-spoke model, partnering closely with Go-To-Market (GTM), Product, Engineering, and Business Intelligence teams to build scalable, trusted data systems. You'll work at the intersection of business and engineering, owning core data models, enabling self-service analytics, and ensuring our data ecosystem is reliable, scalable, and compliant.
About the Role
We're looking for a Senior Analytics Engineer to own end-to-end data pipelines and modeling across GTM (Sales) and Product domains. You'll build and maintain the source of truth for operational and product data, enabling leadership, analysts, and product teams to answer complex questions with confidence. This role combines deep technical execution with high-impact business partnership, requiring you to translate ambiguous needs into scalable data products. You will operate as a trusted, embedded partner to stakeholders while leveraging the broader Data Engineering organization's standards, tooling, and best practices. You'll help build the foundation that powers everything from forecasting and compensation to product insights and experimentation.
How You'll Make a Difference
Own and deliver end-to-end data pipelines and models that power Sales and Product analyticsBuild curated, governed data marts that enable fast, reliable decision-makingDesign dimensional data models (dbt) for core entities such as accounts, pipeline, performance, and product usagePartner with Sales, Product, and Analytics teams to create holistic views of the customer and product lifecycleRaise the bar on data quality, testing, monitoring, and documentationEnable reverse ETL workflows to operationalize insights into business systemsAct as a data ambassador across Product, Engineering, BI, and Legal, ensuring alignment on data contracts and governanceLead and mentor others through design reviews, best practices, and technical guidanceEvolve internal tooling and infrastructure to improve developer and analyst productivityWhat You'll Do
Data Modeling & Pipelines: Build and maintain production-grade dbt models in SnowflakeIntegrations & Ingestion: Own ingestion from systems like Salesforce, ERP, and product data sourcesReverse ETL: Push high-value data models into downstream tools and workflowsData Quality & Governance: Implement testing frameworks, monitoring, and documentation to ensure trust and complianceCross-Functional Partnership: Work closely with Sales Ops, Product Managers, Engineering, Finance, and GTM teamsRepository Stewardship: Maintain dbt codebase, enforce best practices, and ensure scalabilityTooling & Infrastructure: Contribute to Airflow, Terraform, AWS, and other platform tools as neededWho You Are
5+ years of experience in analytics or data engineering in a modern data stack (Snowflake, BigQuery, or Redshift)Strong expertise in SQL and dbt, with a focus on building scalable, production-grade data modelsProficiency in Python (or similar) for orchestration or toolingExperience owning end-to-end data workflows, from ingestion to business impactAbility to translate ambiguous business needs into structured data solutionsStrong communication skills with the ability to partner with non-technical stakeholdersExperience implementing data testing, monitoring, and governance frameworksProven ability to lead cross-functional projects with minimal guidanceNice to Have
Experience with Sales Operations, compensation, or GTM analyticsFamiliarity with reverse ETL tools and workflowsExperience with Airflow, Fivetran, Workato, or similar toolsAWS experience (S3, EC2, Lambda) and infrastructure-as-code (Terraform)Exposure to experimentation frameworks or product analytics systemsExperience with data privacy controls (masking, role-based access, compliance)Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$112,000—$168,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Lead Software Engineer - Data PlatformTeam OverviewThe Data Platform organization owns the foundational data systems that power analytics, AI/ML, and product use cases across Klaviyo. This Senior Lead role is anchored in the Data Lake domain, while working broadly across Data Platform to support and align with adjacent teams.
In practice, this role helps shape and connect the technical direction across lakehouse storage and compute, data onboarding and orchestration, modeled data layers, and the operational automation that keeps the platform reliable, observable, and usable at scale. The role requires strong judgment in connecting work across teams rather than optimizing only within a single technical boundary.
The scope is not just to improve one system in isolation, but to make the broader data platform more trustworthy, scalable, and easier to operate. That includes aligning roadmaps across teams, supporting high-impact and complex cross-team projects, and helping represent Data Platform clearly to partner teams and stakeholders.
How You'll Make an ImpactAs a Senior Lead Software Engineer in Data Platform, with primary focus on Data Lake, you will:
Independently own and drive high-impact technical objectives that span multiple Data Platform teams, especially Data Lake while supporting work that intersects with Data Automation and Data Warehouse.Help align technical roadmaps across Data Platform so teams are making coherent investments against shared priorities, dependencies, and long-term platform direction.Lead large, complex, cross-team initiatives from discovery through rollout and long-term ownership, especially where success depends on coordination across organizational and technical boundaries.Make high-judgment architectural decisions across core platform systems including lakehouse storage and compute, orchestration, modeled data layers, and operational automation, and create reference patterns that other teams can reuse.Establish paved paths, standards, and shared abstractions that reduce repetitive manual work and make onboarding, operating, and evolving data systems dramatically faster and more reliable across the platform.Partner closely with engineering, product, analytics, AI/ML, and governance stakeholders, and represent Data Platform clearly in cross-functional discussions that require both technical depth and strong external communication.Help drive alignment on complex projects by clarifying trade-offs, surfacing dependencies early, and ensuring teams stay coordinated as priorities or execution details shift.Be accountable, with team and engineering leaders, for the long-term technical health of the systems in your scope across reliability, scalability, performance, cost, security, and operational excellence.Own the response to complex platform issues when needed, working directly with engineers across teams during high-severity situations and turning lessons learned into lasting improvements in architecture, operations, and communication.Invest in the growth of senior and lead engineers through design reviews, RFC feedback, architectural coaching, and active participation in senior engineering hiring.Who You AreYou are passionate about building platforms for the long term and can balance technical quality, engineering velocity, and business impact across multiple teams.You have 12+ years of software engineering experience and deep knowledge of distributed systems, data platform architecture, and large-scale analytical processing.You bring deep expertise in one or more core Data Platform problem spaces such as lakehouse architecture, data ingestion and transformation, distributed compute, data warehousing, platform reliability, or developer-facing data infrastructure, while maintaining strong system-level thinking across interconnected areas.You have independently led large, ambiguous, multi-quarter programs and have a track record of making clear architectural calls, breaking through technical obstacles, and leading teams through critical operational moments.You have strong hands-on experience with the kinds of systems this role touches, including Iceberg-based storage, Spark or EMR-based compute, Airflow-based orchestration, Python-based data platform tooling, modeled data systems, and AWS-hosted infrastructure.You understand how to build and operate trustworthy data platforms, including schema evolution, materialization patterns, observability, backfills, repairs, audits, access controls, and cost-aware platform operations.You are highly effective at driving outcomes through influence and technical leadership rather than direct authority, and you communicate clearly with both technical and non-technical partners.You are passionate about mentoring other engineers and creating the patterns, guidance, and opportunities that help senior engineers and leads grow.You enjoy improving how systems and teams work, whether through better architecture, tooling, workflows, or operating practices.Nice to HaveExperience with custom built databases and CDM-style modeled data layers, especially transforming landing data into durable, queryable business entities.Experience building or extending managed table frameworks such as Materialized Views and related operational tooling.Experience with data governance, ownership, discoverability, residency, or regulated-data programs such as GDPR or HIPAA.Experience building platform automation for backfills, repairs, optimization, autoscaling, and agentic support for engineers operating complex data systems.Technologies We UseCore technologies and platform components used by the Data Lake team include:
Iceberg S3 tables for the foundational storage layer.Spark / EMR for large-scale analytical compute.Airflow for orchestration, scheduling, and workflow tracking.Materialized Views and Python-based platform frameworks for managed Iceberg tables and related data tooling.Landing-table loaders and CDM tables for ingestion and modeled data transformations that support KDB.Audit and operational automation for maintenance, observability, backfills, repairs, optimization, autoscaling, and access controls.AWS-hosted infrastructure supporting the lakehouse platform and its surrounding systems.Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$216,000—$324,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
The Global Onboarding Lead will play a critical role in building and running the global onboarding experience that sets every new Klaviyo up to drive impact from day one. This role is a great opportunity for someone who loves building, operating, and iterating—someone who can translate organizational needs and stakeholder input into a seamless, high-impact onboarding experience at global scale.
This role sits on the Talent & Learning team and reports to the Senior Manager of Learning & Development. The Onboarding Lead will have a direct impact on how new hires experience Klaviyo from the moment they accept an offer, while also shaping how our most senior leaders onboard and integrate into the company.
How You Will Make a Difference
A successful Onboarding Lead at Klaviyo is a builder, operator, and cross-functional connector who is energized by owning complex programs end-to-end. You are comfortable managing details and driving strategy, and you thrive in a small, high-impact team. In this role, you will:
Own the end-to-end operational delivery of Base Camp across all global cohorts, ensuring consistency, quality, and scalability as Klaviyo growsBuild and maintain program infrastructure including schedules, facilitator guides, logistics, tooling, and vendor relationshipsServe as the lead facilitator for live onboarding experiences in our Boston office, creating an engaging and high-impact start for every new hire.Track and report on program health using qualitative and quantitative data—including completion rates, satisfaction scores, and time-to-productivity metrics—and use those insights to drive continuous improvementDesign, develop, and maintain onboarding curriculum that reflects Klaviyo's culture, values, and business priorities, applying instructional design best practices across live, async, and digital modalitiesApply AI tools actively and creatively across every stage of the content lifecycle—from needs analysis and curriculum design to content generation, personalization, and reinforcement—continuously experimenting to make learning faster to build and more impactful to experiencePartner with subject matter experts to keep content accurate, regionally appropriate, and refreshed as neededBuild strong relationships with People Partners, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure a seamless experience from pre-boarding through rampServe as the primary point of contact for stakeholder input on onboarding scope, timing, and priorities—influencing without authority to align partners around a unified new hire experiencePartner with HRBPs, VP of HRBP & Talent Development, and the Senior Manager of L&D to design and deliver a dedicated onboarding experience for executives and senior leaders, including curated connection opportunities, briefing materials, and frameworks tailored to each leader's role and contextUse AI to streamline program operations—automating workflows, surfacing insights from data, and finding new ways to scale a high-touch experience without sacrificing qualityWho You Are
You have 8+ years of experience in program management, learning & development, or people programs—ideally with a focus on onboarding, new hire experience, or large-scale program operationsYou have experience managing complex, multi-stakeholder programs in a global or distributed environmentYou are a strong content developer with instructional design skills and experience building curriculum from scratch across multiple modalitiesYou use AI as a core part of how you work—not just as a productivity tool, but as a creative partner for building better, faster, and smarter; you are always experimenting with what's possibleYou are highly organized and detail-oriented, with the ability to manage multiple workstreams without dropping the ballYou are a clear, confident communicator who can facilitate engaging learning sessions and influence senior stakeholdersYou are curious and data-driven—you measure what matters and use insights to improve program outcomesYou are energized by experimentation and continuous improvement and are comfortable operating in fast-changing, ambiguous environmentsYou are excited about the intersection of AI and learning and are actively staying at the edge of new tools, technologies, and approaches that can raise the bar for the employee experienceYou're a strong collaborator who brings a team-first mindset and knows how to build trust across functionsYou're excited to be a culture carrier, modeling Klaviyo's values and reinforcing them through every touchpoint of the onboarding experiencePlease note that this is an onsite position based in our Boston office.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$124,000—$186,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
The Brand | Creative | Events Team at Klaviyo is seeking an experienced, proven Director of Events to own the vision and leadership of our event experiences, from our growing, annual flagship user conference - K:BOS – to the third-party stages like NRF, Shoptalk and eTail, where the Klaviyo brand shows up in remarkable, impactful, and standout ways.
Reporting to the VP of Brand/Creative/Events, our next events leader will undoubtedly work at a fast pace, connect the dots intuitively, and drive results while working collaboratively across multiple stakeholder groups. You'll help set the multi-year strategy for Klaviyo's owned and third-party events — and to drive the team – including supporting event and experiential agencies – that bring that strategy to life.
In your day to day, you'll work across teams to develop and own the comprehensive events strategy that builds brand awareness, generates qualified pipeline, and deepens engagement within the Klaviyo and broader B2C community.
This role offers the ideal balance of strategic ownership, people leadership, operational rigor, and creative direction — the latitude to set a bold, multi-year vision for events, and the cross-functional team to help you deliver it.
How you'll make a difference:
Develop and own the year-long strategy for Klaviyo's owned, third-party, and internal events — setting the calendar, priorities, ROI metrics, and investment case that ladder up to broader marketing and business goalsOwn the annual, multi-million-dollar events budget - forecasting spend, negotiating vendor and agency contracts, and reallocating investment across the portfolio to maximize ROIPresent to marketing leadership and executive leadership to build the case for investment and report on impactLead and develop event team, including direct management of the Sr. Events Manager and event contractor, providing the coaching and structure that lets them do their best workDrive alignment with agencies, internal stakeholders, and outside production partners to consistently deliver remarkable, on-brand experiences — setting the creative and operational bar and holding partners to itOwn the strategy and executive-level oversight of Klaviyo's flagship user conference (K:BOS) and third-party events, from big-picture vision through on-site executionOwn promotional plan to drive leads, registrations and engagement for events, including but not limited to microsite planning, lifecycle strategy, paid, and internal enablementPartner cross-functionally with marketing, sales, customer success, product marketing, and executive stakeholders to ensure events strategy supports broader go-to-market and brand goalsPartner with our Field Marketing team to measure event performance and translate results into strategic recommendations for future investmentStay ahead of industry trends and competitive events activity, ensuring Klaviyo's presence stays fresh, innovative, and category-definingWho you are:
12+ years of hands-on event management experience, ideally at a fast-paced, growth-oriented B2B SaaS or consumer brand companyAt least 3+ years of experience as a people leaderExperience with partnership and co-branding activationsA proven portfolio of event experiences, with compelling stories to tell about their development, management and success metrics, including holistic campaigns spanning online and in-person touchpointsTrack record of leading people and directing agency or contractor relationships to deliver high-bar creative and operational outcomesStrategic thinker who can set a year-long vision and calendar while staying close enough to execution to catch what mattersExceptional communicator with strong verbal and written skills, comfortable presenting to senior leaders and executive stakeholdersNatural collaborator and people leader who builds strong relationships across teams and gets the best out of the people and partners around themConfident decision-maker who can navigate ambiguity, competing priorities, and high-stakes, high-visibility moments with composureTech-savvy with AI tool and skill-building proficiency, including Claude/ChatGPT, Salesforce, event platforms (Splash, Swoogo), and the adaptability to learn new tools quicklyWillingness to travel approximately 25% of the time, as neededMassachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$164,000—$246,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
The Brand | Creative | Events Team at Klaviyo is seeking an experienced, proven Director of Events to own the vision and leadership of our event experiences, from our growing, annual flagship user conference - K:BOS – to the third-party stages like NRF, Shoptalk and eTail, where the Klaviyo brand shows up in remarkable, impactful, and standout ways.
Reporting to the VP of Brand/Creative/Events, our next events leader will undoubtedly work at a fast pace, connect the dots intuitively, and drive results while working collaboratively across multiple stakeholder groups. You'll help set the multi-year strategy for Klaviyo's owned and third-party events — and to drive the team – including supporting event and experiential agencies – that bring that strategy to life.
In your day to day, you'll work across teams to develop and own the comprehensive events strategy that builds brand awareness, generates qualified pipeline, and deepens engagement within the Klaviyo and broader B2C community.
This role offers the ideal balance of strategic ownership, people leadership, operational rigor, and creative direction — the latitude to set a bold, multi-year vision for events, and the cross-functional team to help you deliver it.
How you'll make a difference:
Develop and own the year-long strategy for Klaviyo's owned, third-party, and internal events — setting the calendar, priorities, ROI metrics, and investment case that ladder up to broader marketing and business goalsOwn the annual, multi-million-dollar events budget - forecasting spend, negotiating vendor and agency contracts, and reallocating investment across the portfolio to maximize ROIPresent to marketing leadership and executive leadership to build the case for investment and report on impactLead and develop event team, including direct management of the Sr. Events Manager and event contractor, providing the coaching and structure that lets them do their best workDrive alignment with agencies, internal stakeholders, and outside production partners to consistently deliver remarkable, on-brand experiences — setting the creative and operational bar and holding partners to itOwn the strategy and executive-level oversight of Klaviyo's flagship user conference (K:BOS) and third-party events, from big-picture vision through on-site executionOwn promotional plan to drive leads, registrations and engagement for events, including but not limited to microsite planning, lifecycle strategy, paid, and internal enablementPartner cross-functionally with marketing, sales, customer success, product marketing, and executive stakeholders to ensure events strategy supports broader go-to-market and brand goalsPartner with our Field Marketing team to measure event performance and translate results into strategic recommendations for future investmentStay ahead of industry trends and competitive events activity, ensuring Klaviyo's presence stays fresh, innovative, and category-definingWho you are:
12+ years of hands-on event management experience, ideally at a fast-paced, growth-oriented B2B SaaS or consumer brand companyAt least 3+ years of experience as a people leaderExperience with partnership and co-branding activationsA proven portfolio of event experiences, with compelling stories to tell about their development, management and success metrics, including holistic campaigns spanning online and in-person touchpointsTrack record of leading people and directing agency or contractor relationships to deliver high-bar creative and operational outcomesStrategic thinker who can set a year-long vision and calendar while staying close enough to execution to catch what mattersExceptional communicator with strong verbal and written skills, comfortable presenting to senior leaders and executive stakeholdersNatural collaborator and people leader who builds strong relationships across teams and gets the best out of the people and partners around themConfident decision-maker who can navigate ambiguity, competing priorities, and high-stakes, high-visibility moments with composureTech-savvy with AI tool and skill-building proficiency, including Claude/ChatGPT, Salesforce, event platforms (Splash, Swoogo), and the adaptability to learn new tools quicklyWillingness to travel approximately 25% of the time, as neededMassachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$164,000—$246,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Engineering Manager, Customer AgentBoston, MA - In-Office Role
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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$216,000—$324,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
An exciting opportunity within the Security Trust and Risk (STAR) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation and AI, and support Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment.
The STAR team assists the Global Security Services (GSS) organization in developing and refining information security policies, standards and strategy, enterprise risk management, creating metrics and reporting, coordinating cross-functional projects, and strategically aligning global information security initiatives with the broader CISO vision amongst other governance, risk and compliance efforts. The STAR team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Product and Development and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.
About the role:The Lead Security Governance & Risk Engineer is a senior, hands-on role at the point where security governance meets risk engineering. You will own the parts of the risk programme that turn policy and standards into measured, monitored, and automated risk decisions. Reporting to the Senior Manager, Security Risk Engineering and operating as a second line of defense, you will run the technology and third-party risk register, lead AI risk governance and ISO 42001 readiness, and build the automation that gives Klaviyo a continuously updated, quantified view of its risk posture.
You will work alongside the Trust and Compliance team who are the custodians of our security policies and standards, making sure each one connects to a specific risk it reduces and is enforced through operational controls rather than living as a document. You will partner closely with Engineering, Product, GTS, Legal, Internal Audit, the ARIA team, and Finance to make risk legible across the business, and you will challenge first-line teams credibly while keeping your independence. This is a role for an engineer who thinks like a risk professional: someone who automates repeatable assessment, instruments controls, quantifies risk in financial terms, and treats AI as foundational infrastructure rather than an afterthought.
How you'll have an impact:Operate and maintain the risk register and taxonomy. Run the technology and third-party risk register on a consistent standard (threat actor, technique, scenario, safeguard, loss event, quantification) so that risks aggregate, prioritise, and report meaningfully across the business.Lead AI risk governance and ISO 42001 readiness. Maintain the AI risk assessment methodology and risk criteria, maintain the consolidated AI risk register against the K:AI inventory, and define AI risk treatment plans that map each risk to specific controls and treatment decisions. Drive ISO/IEC 42001 readiness (Clauses 6.1 and 8.2/8.3) toward the certification target, working with the Trust & Compliance and ARIA teams.Drive third-party risk automation and risk scoring. Contribute vendor and application risk signals into the composite risk score, partnering with the TPRM lead who owns vendor onboarding automation and the TPRM process.Perform the hands-on risk quantification. Apply cyber risk quantification (expected loss, probability, and cost of remediation versus acceptance) so leadership and the Technology Risk Committee can make rational investment and risk-acceptance decisions rather than relying on qualitative severity labels.Support the risk governance cadence. Contribute to weekly risk huddles, monthly risk reviews, and the quarterly Technology Risk Committee (CIO, CISO, CTO), preparing accurate, succinct, decision-ready risk materials and translating high-severity findings into clear business impact.Operate as a second line of defense. Provide independent oversight, credible challenge, and guidance to first-line teams, apply consistent risk taxonomies and reporting standards, and escalate risks that exceed established tolerance.Partner cross-functionally and close the loop. Work with Engineering, Product, GTS, Legal, Internal Audit, ARIA, and Finance on risk and audit findings affecting systems and processes, tracking findings and remediation through to closure with clear ownership.Who you are:7+ years of experience in information security, technology risk, cyber risk, or operational risk within a large, complex, or high-growth organization, including hands-on risk engineering or quantitative risk work.Strong command of cyber risk quantification, able to express risk in financial and business terms (FAIR, riskquant, or similar) rather than qualitative severity ratings alone.Hands-on engineering ability: SQL, Python, and integrating with APIs to extract, transform, and load data between systems and to automate risk reporting.Experience building and running a technology and/or third-party risk register and taxonomy, with the tooling and process automation behind it.Working knowledge of security and AI frameworks (NIST CSF and RMF, ISO 27000 series, ISO 42001, SOC 2, PCI DSS, CIS Controls) and how they translate into credible control requirements.Hands-on familiarity with modern risk and security tooling: third-party risk platforms, cyber risk quantification, vulnerability management, and endpoint and data-security telemetry, with a clear point of view on where AI augments versus replaces human judgement.Experience authoring and maintaining security policies and standards, with a governance mindset that ties policy to the risk it reduces and to operational controls.Able to operate independently as a second line of defense while engaging credibly with senior engineers, architects, and security teams.Proficiency discussing complex, nuanced topics with technical and non-technical audiences alike, and translating technical risk into clear business impact.Excellent ability to plan, prioritise, and execute work cross-functionally and on time.Nice to have:Experience leading an evolution from a traditional GRC / compliance model toward an automated, engineering-led, or AI-enabled risk capability.AI governance, model risk, or responsible-AI programme experience, and ISO 42001 readiness or certification work.Experience building metrics and dashboards (KPIs, KRIs, KCIs) using business intelligence or dashboarding tools like Tableau and so on.Experience in a regulated or high-trust environment (SOC 2, ISO 27000 series, ISO 42001, HIPAA, GDPR).Threat modeling or secure design reviews, and experience designing or implementing technical security controls in AWS.Experience securing web applications, Kubernetes clusters, and/or containers.Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor / Lead Implementer, an ISO 42001 / AI governance certification, or Open FAIR.Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$156,000—$234,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read LessAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
We are looking for a Talent Acquisition Professional to join our recruiting team as a Senior Recruiter in our Boston HQ. As part of the Talent Acquisition team, you will have the chance to build relationships with leaders across the organization. You will have a direct impact in contributing to our growth of Klaviyo, affecting the culture and business tremendously with the hyper-intelligent, driven and empathetic people you bring into the company. You'll take ownership of the process and your results, drawing insights from analytics to make our hiring process more efficient whilst maintaining an outstanding candidate experience. As a Senior Recruiter, you will work across all Klaviyo go-to-market teams in the region.
How you'll make a difference:Own Your Process: From sourcing passive candidates to closing offers, you will be responsible for providing all candidates with an exceptional experience and ensure Klaviyo is engaging with and hiring exceptional people who will help take Klaviyo to the next level!Improve Our Process: We're not perfect, but we do like to recognize and work towards improving those imperfections. Every Klaviyo has a voice, and we want to hear yours! Fresh perspectives grounded in data and analytics are encouraged and considered in order to make sure we are doing things as best as we can! This includes leveraging AI tools to streamline recruiting workflows, improve productivity, and enhance decision-making across sourcing, interviewing, and candidate communication.Build Relationships: Your empathy and people-centric approach will forge lasting relationships with both candidates and hiring managers.Be an Ambassador: Whether through Klaviyo's Social Media channels, a recruiting event or good old-fashioned cold outreach, you are an ambassador for Klaviyo and in most cases, the first impression a candidate will have of the company. Candidates are people and you'll take a balanced approach that makes a candidate feel like an individual while keeping in mind Klaviyo's business objectives.Level Up: Learning and growth is a core value at Klaviyo and we want each and every employee who joins to learn new skills, work on things they haven't had the chance to, and achieve in ways that will significantly advance their career.Who you are:5+ years of experience in full-cycle recruiting, ideally supporting high-growth or scaling sales organizationsDeeply people-centric, empathetic, and relationship-drivenData-informed and results-oriented, with a strong sense of ownership and accountabilityEnergized by challenge and motivated by continuous personal and professional growthAble to balance exceptional candidate experience with ambitious hiring goalsEarly adopter of AI and continuously explore new tools and workflows to improve your effectiveness as a recruiterMassachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$108,000—$162,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Read Less