The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
ResponsibilitiesSupports and values customer service in both the in-store and online (ship to store) shopping experienceActively engages with all customers modeling exceptional selling behaviorsGreets every customer with enthusiasm, maintains a positive, can do attitude at all timesProactively engages with customers, reads cues and responds appropriatelyEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalAchieves or exceeds goals associated with company initiatives and programsAssists in the process of the receipt of all merchandise in a safe, timely and efficient mannerAssists in maintaining an efficient and organized salesfloor and stockroomAssists in maintaining merchandise presentation, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritMay perform other duties as necessaryQualificationsEnergetic, people and results oriented, competitive with a drive to succeedAbility to effectively communicate both written and verballyAbility to work weekends, holidays and eveningsAbility to read and interpret company directives, handbook and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floorMust be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Read LessThe Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.
ResponsibilitiesLeads, supports and values customer selling in both the in-store and online (ship to store) shopping experienceLeads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customerUnderstanding your role in sales growth and how you contribute and impact store profitabilityHas interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in-store experienceEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalLeads by example, supports, and holds team accountable to all company policies and proceduresExecutes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritPerform other duties as neededQualificationsHigh School Diploma or GED; college preferredMinimum 1 year management experience in a retail or service industry preferredStrong communications skills and customer selling experience requiredEnergetic, people and results oriented, competitive with a drive to succeedValid Driver licenseAbility to handle and transport company funds to the bank location designated by Kirkland'sAbility to effectively communicate both written and verballyAbility to work weekends, holidays, and eveningsAbility to read and interpret company directives, handbook, and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Read LessThe Senior Assistant Manager supports and executes all aspects of operations and merchandising for their store in partnership with the Store Manager. The Senior Assistant is responsible for driving business results through the effective coaching of the store team. Areas of focus include sales and profit growth, expense control, promotional and merchandising execution, store management and team development, and exceptional customer experience. This role is intended to support the succession planning efforts and company growth and the expectation is that the Senior Assistant will be willing, ready and able to assume the role of a Store Manager within a 12 month timeframe should one become available.
ResponsibilitiesLeads, supports and values customer service in both the in store and online shopping experience.
Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
Proactively engages with customers, reads cues and responds appropriately.
Educates each customer on current promotions and merchandise assortment to support buying decisions.
Makes suggestions to build the customers basket that compliments the customers choices.
Understands and supports a caring, fun, and engaging work environment for the team and great shopping experience for the customers.
Supports the companys branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
Responsible for driving profitable sales, protecting company assets and support of the Company Handbook in support of the Store Manager.
Understands store performance targets and monitors achievement of benchmarks and goals.
Uses objective business analysis to evaluate business choices in partnership with the Store Manager.
Observes trends and patterns to determine root causes of problems and identify solutions.
Responsible for networking and recruiting within the market to ensure the store has appropriate staffing levels to support the business and responsible for recommending sound hiring decisions to the Store Manager.
Builds high performing teams that can accomplish company goals, initiatives, and priorities, and builds and sustains productive relationships across the area or district and the industry.
Supports an atmosphere where all team members are held accountable for both individual and team performance.
Ensures understanding of strategies, change initiatives, business opportunities and communicates them in compelling ways to their store team.
Communicates clearly and objectively in ways that build commitment and demonstrate support for company initiatives.
Supports store opportunities that are consistent with company strategies and takes action to address these opportunities.
Executes changes in initiatives and direction appropriately and timely in order to drive results.
Travel occasionally to the other store locations to support as needed.
Champions and demonstrates a commitment to Kirklands Values.
May perform other job duties as needed.
QualificationsCollege preferred or 1-3 years of experience in a retail environment.
Ability to relocate for a Store Manager position preferred.
Energetic, results oriented and competitive with a drive to succeed.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to effectively communicate both written and verbally.
Ability to work 40 hours per week, based upon the business needs of the district or area.
Ability to work weekends, holidays and evenings.
A valid drivers license.
Ability to handle and transport company funds to the bank location designated by Kirklands.
Proficient in Microsoft Office.
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
Must be able to constantly move around the store for prolonged periods to greet and assist customers.
Must be able to frequently communicate with the customers in person, electronically, and telephonically.
Must be able to frequently move merchandise that is 50 pounds or more to and from the stock room to sales floor.
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately.
Read LessThe Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.
ResponsibilitiesLeads, supports and values customer selling in both the in store and online (ship to store) shopping experienceLeads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customerUnderstanding your role in sales growth and how you contribute and impact store profitabilityHas interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experienceEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalLeads by example, supports, and holds team accountable to all company policies and proceduresExecutes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritPerform other duties as neededQualificationsHigh School Diploma or GED; college preferredMinimum 1 year management experience in a retail or service industry preferredStrong communications skills and customer selling experience requiredEnergetic, people and results oriented, competitive with a drive to succeedValid Driver licenseAbility to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employeeAbility to effectively communicate both written and verballyAbility to work weekends, holidays, and eveningsAbility to read and interpret company directives, handbook, and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Read LessThe Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.
ResponsibilitiesLeads, supports and values customer selling in both the in store and online (ship to store) shopping experienceLeads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customerUnderstanding your role in sales growth and how you contribute and impact store profitabilityHas interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experienceEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalLeads by example, supports, and holds team accountable to all company policies and proceduresExecutes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritPerform other duties as neededQualificationsHigh School Diploma or GED; college preferredMinimum 1 year management experience in a retail or service industry preferredStrong communications skills and customer selling experience requiredEnergetic, people and results oriented, competitive with a drive to succeedValid Driver licenseAbility to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employeeAbility to effectively communicate both written and verballyAbility to work weekends, holidays, and eveningsAbility to read and interpret company directives, handbook, and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Read LessThe primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
ResponsibilitiesSupports and values customer service in both the in store and online (ship to store) shopping experienceActively engages with all customers modeling exceptional selling behaviorsGreets every customer with enthusiasm, maintains a positive, can do attitude at all timesProactively engages with customers, reads cues and responds appropriatelyEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalAchieves or exceeds goals associated with company initiatives and programs.Assists in the process of the receipt of all merchandise in a safe, timely and efficient mannerAssists in maintaining an efficient and organized salesfloor and stockroomAssists in maintaining merchandise presentation, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritMay perform other duties as necessaryQualificationsEnergetic, people and results oriented, competitive with a drive to succeedAbility to effectively communicate both written and verballyAbility to work weekends, holidays and eveningsAbility to read and interpret company directives, handbook and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floorMust be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Read LessThe primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
ResponsibilitiesSupports and values Customer Service in both the in store and online (ship to store) shopping experience
Actively engages with all customers modeling exceptional selling behaviors
Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
Proactively engages with customers, reads cues and responds appropriately
Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
Achieves or exceeds goals associated with company initiatives and programs.
Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
Assists in maintaining an efficient and organized salesfloor and stockroom
Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
May perform other duties as necessary
QualificationsEnergetic, people and results oriented, competitive with a drive to succeed
Ability to effectively communicate both written and verbally
Ability to work weekends, holidays and evenings
Ability to read and interpret company directives, handbook and manuals
Ability to work a flexible schedule to meet the business needs of the store
Ability to work independently as well as part of a team
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
Must be able to frequently communicate with the customers in person, electronically, and telephonically
Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
Read LessThe primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
ResponsibilitiesSupports and values customer service in both the in-store and online (ship to store) shopping experienceActively engages with all customers modeling exceptional selling behaviorsGreets every customer with enthusiasm, maintains a positive, can do attitude at all timesProactively engages with customers, reads cues and responds appropriatelyEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalAchieves or exceeds goals associated with company initiatives and programs.Assists in the process of the receipt of all merchandise in a safe, timely and efficient mannerAssists in maintaining an efficient and organized salesfloor and stockroomAssists in maintaining merchandise presentation, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritMay perform other duties as necessaryQualificationsEnergetic, people and results oriented, competitive with a drive to succeedAbility to effectively communicate both written and verballyAbility to work weekends, holidays and eveningsAbility to read and interpret company directives, handbook and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floorMust be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Read LessThe primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
What We Offer:
Paid Sick Time401k Retirement Savings PlanResponsibilities:
Supports and values Customer Service in both the in store and online (ship to store) shopping experienceActively engages with all customers modeling exceptional selling behaviorsGreets every customer with enthusiasm, maintains a positive, can do attitude at all timesProactively engages with customers, reads cues and responds appropriatelyEducates each customer on loyalty programs, current promotions and merchandise assortment to support building the basketSupports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goalAchieves or exceeds goals associated with company initiatives and programs.Assists in the process of the receipt of all merchandise in a safe, timely and efficient mannerAssists in maintaining an efficient and organized salesfloor and stockroomAssists in maintaining merchandise presentation, pricing and the accuracy of inventory levelsChampions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative SpiritMay perform other duties as necessaryQualifications:
Energetic, people and results oriented, competitive with a drive to succeedAbility to effectively communicate both written and verballyAbility to work weekends, holidays and eveningsAbility to read and interpret company directives, handbook and manualsAbility to work a flexible schedule to meet the business needs of the storeAbility to work independently as well as part of a teamMust be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/productFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bagsMust be able to constantly stand and move around the store for prolonged periods to greet and assist customersMust be able to frequently communicate with the customers in person, electronically, and telephonicallyMust be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floorMust be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Read LessThe primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
ResponsibilitiesSupports and values Customer Service in both the in store and online (ship to store) shopping experience
Actively engages with all customers modeling exceptional selling behaviors
Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
Proactively engages with customers, reads cues and responds appropriately
Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
Achieves or exceeds goals associated with company initiatives and programs
Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
Assists in maintaining an efficient and organized salesfloor and stockroom
Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
May perform other duties as necessary
QualificationsEnergetic, people and results oriented, competitive with a drive to succeed
Ability to effectively communicate both written and verbally
Ability to work weekends, holidays and evenings
Ability to read and interpret company directives, handbook and manuals
Ability to work a flexible schedule to meet the business needs of the store
Ability to work independently as well as part of a team
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
Must be able to frequently communicate with the customers in person, electronically, and telephonically
Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
Read Less