Tier 1 Onsite Help Desk Technician
The Tier 1 Onsite Help Desk Technician provides first-level technical support to end users by installing, configuring, and troubleshooting hardware, software, and peripheral devices. This role is responsible for new employee workstation setup, resolving day-to-day technical issues, and delivering excellent customer service while ensuring minimal disruption to business operations.
Key Responsibilities
Configure and deploy laptops, desktops, monitors, docking stations, mobile devices, and peripherals for new hires.Set up user workstations, including hardware installation, account verification, and connectivity testing prior to employee start dates.Provide onsite technical support for hardware, software, printers, phones, and network connectivity issues.Diagnose, troubleshoot, and resolve Tier 1 technical issues in a timely manner or escalate complex issues to higher-level support teams.Install, configure, and maintain Windows operating systems, Microsoft Office applications, and approved business software.Assist users with password resets, account access, multi-factor authentication, and basic Active Directory tasks.Respond to help desk tickets, phone calls, emails, and walk-up support requests while meeting established service level agreements (SLAs).Maintain inventory of IT equipment and accessories, including asset tagging and documentation.Perform hardware replacements and upgrades, including memory, storage drives, monitors, keyboards, mice, and docking stations.Document troubleshooting steps, resolutions, and system changes within the IT ticketing system.Support conference room technology and audiovisual equipment as needed.Assist with employee onboarding and offboarding by preparing, deploying, collecting, and reimaging equipment.Follow company security policies and IT best practices to protect company data and systems.Maintain a clean and organized IT workspace and storage area.Required Qualifications
High school diploma or equivalent; Associate's degree or technical certification preferred.1–3 years of IT Help Desk or Desktop Support experience preferred.Working knowledge of Windows operating systems and Microsoft Office 365.Familiarity with Active Directory, Azure Active Directory, or Microsoft Entra ID is a plus.Experience configuring laptops, desktops, printers, and mobile devices.Basic understanding of networking concepts including Wi-Fi, VPN, TCP/IP, and DNS.Strong troubleshooting and problem-solving skills.Excellent customer service and communication skills.Ability to prioritize multiple support requests in a fast-paced environment.Ability to lift and move IT equipment up to 40 pounds.Preferred Skills
Experience with ticketing systems such as ServiceNow, Jira, Freshservice, or Zendesk.Knowledge of Microsoft Intune, SCCM, or other endpoint management tools.CompTIA A+ or equivalent IT certification.Experience supporting Microsoft 365 applications and Teams.Success in This Role
The ideal candidate is customer-focused, detail-oriented, and enjoys solving technical problems. They proactively support employees by ensuring new hires have fully functional workstations on their first day, quickly resolving technical issues, and maintaining reliable IT hardware and systems throughout the organization.
Read LessWe are seeking experienced and reliable Millwork Installers to install custom millwork, casework, wall panels, booth seating, trim, and specialty fixtures in restaurants, hotels, and commercial spaces.
Responsibilities:
Install millwork and specialty fixtures per plans and specifications.Read and interpret blueprints and shop drawings.Ensure quality workmanship and timely project completion.Safely operate hand and power tools.Maintain a clean, safe, and organized job site.Qualifications:
Experience with commercial, restaurant, or hotel millwork installation.Ability to read construction drawings.Knowledge of ADA requirements and commercial construction standards preferred.OSHA 10 certification is a plus.Ability to lift 50–75 lbs., work on ladders, and stand for extended periods.Comfortable working in various construction environments.Travel Requirements:
Must be willing to travel, including out-of-state projects.Overnight and multi-day trips required. Read Less
Aerospace Quality Inspector
Position Summary
We are seeking an experienced Aerospace Quality Inspector to support a fast-paced job shop manufacturing environment. The ideal candidate will have strong blueprint reading skills, experience with GD&T, and a background working within an aerospace manufacturing environment under AS9100 quality standards. This role is responsible for ensuring products meet quality requirements throughout incoming inspection, in-process production, and final inspection.
Responsibilities
Perform detailed inspections of aerospace components throughout the manufacturing process.Interpret and analyze complex engineering drawings, blueprints, and GD&T requirements.Inspect incoming materials, in-process production, and finished products to ensure compliance with quality standards.Use precision measuring equipment, including calipers and micrometers, to verify part dimensions and specifications.Record inspection results on routers, inspection documents, and AS9102 First Article Inspection Reports.Maintain accurate quality documentation and inspection records.Identify and report quality issues while supporting corrective actions.Ensure products meet customer and aerospace industry requirements before shipment.Follow verbal and written instructions while maintaining a high level of accuracy and attention to detail.Utilize Microsoft Office applications, including Excel, Word, Outlook, and Windows-based systems.Qualifications
Minimum 5 years of aerospace quality inspection experience in a manufacturing environment.Strong knowledge of aerospace manufacturing processes and AS9100 quality systems.Excellent blueprint reading skills and understanding of GD&T principles.Experience using precision measurement tools such as calipers and micrometers.CMM and CAD experience is a plus.Strong shop math skills and attention to detail.Excellent documentation skills and ability to maintain accurate records.Ability to type at least 25 words per minute with strong accuracy.Strong communication skills with the ability to read, write, and speak English.Ability to work independently in a fast-paced production environment.Schedule
Monday – Friday
7:00 AM – 3:30 PM
Additional Requirements
Must meet pre-employment requirements, including background check and drug screening.Must be able to provide evidence of U.S. Person status in accordance with ITAR regulations.Position is with a Federal Contractor and participates in E-Verify.Drug-free workplace.Equal Opportunity Employer. Read LessWe are seeking an experienced Quality Supervisor this hands-on leadership role is responsible for quality compliance, audits, certifications, supplier and customer quality programs, and continuous improvement initiatives.
Key Responsibilities
Maintain QMS compliance with AS9100 and ISO 9001 standards.Lead internal and external audits, certification activities, and corrective actions.Drive CAPA, root cause analysis, risk assessment, and continuous improvement efforts.Review and approve AS9102 First Article Inspection Reports (FAIRs).Oversee inspection activities, supplier quality programs, and nonconformance processes.Develop and deliver quality training programs and mentor team members.Investigate customer quality concerns and support cross-functional quality initiatives.Monitor quality metrics and report performance trends to leadership.Qualifications
Strong knowledge of IPC-A-610 and J-STD-001 standards; IPC certification preferred.Experience with AS9100 and/or ISO 9001 Quality Management Systems.Prior supervisory or leadership experience in quality or inspection.Background in electronics manufacturing, aerospace, defense, medical device, or other regulated industries preferred.Experience with CAPA, root cause analysis, statistical process control, and continuous improvement methods.Excellent leadership, communication, and organizational skills. Read LessDocument Control Specialist – Quality (Biopharma)
Position Summary
We are seeking a detail-oriented Document Control Specialist to support the Quality Assurance department within a biopharmaceutical manufacturing environment. This individual will be responsible for managing controlled documents, ensuring compliance with GMP regulations, and maintaining document accuracy throughout the document lifecycle. The ideal candidate has experience working in a regulated pharmaceutical, biotechnology, or life sciences environment and is familiar with electronic document management systems (eDMS).
Key Responsibilities
Manage the creation, review, approval, issuance, revision, archival, and retirement of controlled documents.Maintain document control systems in compliance with cGMP, FDA, and applicable regulatory requirements.Coordinate document routing and approvals through electronic document management systems.Ensure Standard Operating Procedures (SOPs), work instructions, batch records, forms, and quality documents are current and accurately maintained.Perform periodic document reviews and ensure timely revisions.Maintain document version control and change history.Support Change Control, CAPA, Deviations, and other Quality Management System (QMS) processes.Assist with internal and external audits by providing requested documentation.Train employees on document control procedures and best practices.Collaborate with Quality Assurance, Manufacturing, Validation, Engineering, and Regulatory Affairs teams.Qualifications
Associate's or Bachelor's degree in Life Sciences, Biology, Chemistry, Business, or a related field preferred.2–5 years of document control or quality systems experience within the pharmaceutical, biotechnology, medical device, or life sciences industry.Knowledge of cGMP, FDAExperience with electronic document management systemsStrong organizational skills with exceptional attention to detail.Excellent written and verbal communication skills.Proficiency in Microsoft Office, particularly Word and Excel.Ability to manage multiple priorities in a fast-paced regulated environment.Preferred Qualifications
Experience supporting commercial manufacturing or clinical operations.Familiarity with Quality Management Systems (QMS).Experience participating in FDA or regulatory inspections.Knowledge of Good Documentation Practices (GDP). Read LessJob Title: Incoming Material Quality Control (QC) Specialist
Position Summary
The Incoming Material Quality Control (QC) Specialist is responsible for inspecting, verifying, and documenting the quality of incoming raw materials, chemicals, ingredients, packaging components, and supplies used in pharmaceutical or food manufacturing. This position ensures that all incoming materials meet company specifications, regulatory requirements, and Good Manufacturing Practices (GMP) before release for production.
The ideal candidate has 1–3 years of experience in quality control, quality assurance, manufacturing, or warehouse quality within a regulated environment and is detail-oriented with strong documentation and communication skills.
Essential Responsibilities
Perform incoming inspections of raw materials, chemicals, ingredients, packaging components, labels, and production supplies.Verify incoming shipments against purchase orders, specifications, and approved supplier requirements.Review Certificates of Analysis (COAs), Certificates of Conformance (COCs), Safety Data Sheets (SDS), and other supplier documentation for completeness and compliance.Collect and identify material samples for laboratory testing following established sampling procedures.Inspect packaging integrity, lot numbers, expiration dates, labeling, and shipping conditions.Place materials in quarantine, release, or reject status based on inspection results and established procedures.Maintain accurate inspection records and electronic quality documentation in accordance with GMP and company requirements.Coordinate with Warehouse, Receiving, Purchasing, Production, and Quality Assurance to resolve material discrepancies.Document nonconforming materials and participate in investigations and corrective actions.Assist with supplier quality issues by providing inspection findings and supporting documentation.Ensure proper storage, identification, and traceability of incoming materials.Support inventory accuracy through material verification and status control.Participate in internal audits and regulatory inspections as requested.Follow all food safety, pharmaceutical, environmental, and workplace safety requirements.Maintain clean and organized inspection and sampling areas.Qualifications
Associate's or Bachelor's degree in Biology, Chemistry, Food Science, Microbiology, Quality Assurance, Supply Chain, or a related technical field preferred.1–3 years of experience in Quality Control, Quality Assurance, Receiving Inspection, Manufacturing, or Supply Chain Quality.Experience in a GMP-regulated pharmaceutical, food, dietary supplement, or medical device manufacturing environment preferred.Experience reviewing quality documentation such as COAs, COCs, and batch-related records.Basic understanding of sampling techniques and incoming material inspection.Familiarity with ERP or inventory management systems is a plus.Knowledge & Skills
Knowledge of Current Good Manufacturing Practices (cGMP).Understanding of FDA regulations and quality systems.Familiarity with HACCP, SQF, BRCGS, or FSMA requirements (food manufacturing) or 21 CFR Parts 210/211 (pharmaceutical manufacturing) is preferred.Strong attention to detail and organizational skills.Ability to accurately complete documentation following Good Documentation Practices (GDP).Strong communication and teamwork skills.Basic computer skills, including Microsoft Office and quality management systems.Ability to identify discrepancies and escalate quality concerns appropriately.Physical Requirements
Ability to stand and walk for extended periods.Ability to lift up to 35 pounds occasionally.Ability to work in warehouse and manufacturing environments.Must be able to wear required personal protective equipment (PPE).Preferred Experience
Receiving inspection of raw materials or packaging components.Working with approved supplier programs.Material quarantine and release processes.ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.Electronic Quality Management Systems (eQMS).Barcode or inventory control systems.Success Factors
Consistently performs accurate incoming inspections with minimal errors.Maintains complete, timely, and compliant documentation.Demonstrates strong attention to detail and adherence to GMP requirements.Communicates effectively with cross-functional teams to resolve quality issues.Supports continuous improvement efforts that reduce material defects and improve supplier quality.Contributes to maintaining audit readiness and regulatory compliance. Read LessJob Summary
The Formulation Support Associate provides technical and operational support for formulation development activities in a biopharmaceutical environment. This role assists in preparing formulations, maintaining laboratory equipment, documenting experiments, and ensuring compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and company quality standards.
Key Responsibilities
Prepare buffers, media, and formulation solutions according to approved procedures.Support formulation scientists in the development and optimization of biologic drug products.Perform weighing, mixing, filtration, pH adjustment, and sample preparation.Operate and maintain laboratory equipment such as balances, pH meters, mixers, and filtration systems.Record experimental data accurately in laboratory notebooks and electronic systems.Assist with stability studies by preparing, labeling, storing, and monitoring samples.Maintain laboratory inventory, order supplies, and ensure adequate stock levels.Follow SOPs, GLP, GMP, and safety regulations at all times.Participate in equipment calibration, cleaning, and preventive maintenance.Support investigations related to laboratory deviations and documentation.Collaborate with analytical, manufacturing, quality assurance, and process development teams.Qualifications
Bachelor's degree in Chemistry, Biochemistry, Pharmaceutical Sciences, Biology, Chemical Engineering, or a related scientific discipline.0–3 years of laboratory experience in the pharmaceutical or biopharmaceutical industry (internship experience may be considered).Knowledge of formulation principles and laboratory techniques.Familiarity with GMP, GLP, and FDA regulations is preferred.Experience with laboratory documentation and electronic data systems is an advantage.Required Skills
Strong laboratory and analytical skills.Attention to detail and accuracy in documentation.Ability to follow written procedures and SOPs.Good organizational and time management skills.Strong communication and teamwork abilities.Basic proficiency in Microsoft Office (Excel, Word, Outlook).Preferred Qualifications
Experience with protein or biologics formulations.Knowledge of aseptic techniques and sterile processing.Experience working in a regulated pharmaceutical or biotechnology environment. Read LessAssembler performs final assembly of pH and ORP sensors, including the soldering of cable to pH sensors, soldering and installing connectors, and encapsulating connections with epoxies and silicones. Performs related functions as needed.
Tasks
1. Read and interpret manufacturing procedures, work instructions and prints.
2. Cut and strip cables using both hand tools and cut & strip machines.
3. Prepare labels with a heat shrink labeling machine and shrink onto cables.
4. Prepare cables for connection to sensors by tinning wires with a soldering iron.
5. Prepare cable ends with the installation of a BNC connector using the pneumatic crimp machine.
6. Install pin tips and various other connectors with the use of a hand crimper.
Complementary tasks:
1. Mix 2-part epoxies using a scale in preparation for encapsulation.
2. Pot cables into the backseal of the sensor using epoxy dispensing equipment.
Knowledge, Skills, and Abilities:
• Knowledge of pH sensor equipment and assembly and testing procedures.
• Knowledge of safe production assembly practices.
• Knowledge of soldering and de-soldering techniques.
• Set up and use multimeter, picoammeter and measurement tools.
Read LessPayroll Specialist – Job Summary
Payroll Specialist responsible for processing bi-weekly payroll for 1,500+ employees using ADP Workforce Now and ADP Workforce Management. This role ensures accurate timekeeping, payroll processing, and compliance with federal, state, and local regulations. Works closely with the Payroll Manager to maintain payroll records, resolve discrepancies, and support HR functions.
Key Responsibilities
Process and reconcile bi-weekly payroll for hourly and salaried employeesReview and audit timecards for accuracy and complianceMaintain employee payroll records (new hires, changes, pay rates)Troubleshoot timekeeping issues (missed punches, PTO, exceptions)Run and analyze payroll and timekeeping reportsProcess overtime, bonuses, and manual checksEnsure compliance with CA wage laws, including certified/prevailing wageRespond to payroll inquiries and support auditsPartner with managers to resolve payroll issuesQualifications
5+ years of payroll experience (500+ employees preferred)ADP experience requiredBilingual (English/Spanish) requiredStrong communication and attention to detailProficient in Microsoft OfficeSystems
ADP Workforce Now (required)HRIS (Spectrum preferred)Microsoft Office Suite Read Less