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Keystone Cooperative
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  • Software Support Specialist  

    - Indianapolis
    Job Description Job Summary: We are seeking a highly organized and p... Read More
    Job Description Job Summary: We are seeking a highly organized and proactive Software Support Specialist to oversee all software-related support requests for an assigned division. The ideal candidate will bridge the gap between users of the assigned software and the software vendor. The Software Support Specialist will work in conjunction with the Technology Director to implement new software capabilities and tools. Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation. Duties and Responsibilities: * Support Requests * Receive and respond to support requests in a timely manner. * Effectively communicate the cause of the support issue and resolution. * Document repetitive software issues and work with Technology Director on requesting vendor support. * Identify potential training opportunities and coordinate with the System Training and Implementation Coordinator. * System & Process Implementation * Support the rollout of new software systems, tools, and workflow processes. * Change Management * Act as a liaison between vendor support teams and operational users to utilize new system capabilities. * Develop and execute communication strategies to ensure all stakeholders are informed and engaged. * Identify potential areas of resistance and work proactively to address concerns. * Continuous Improvement * Manage all software version updates through testing, implementation and communication. * Gather feedback and propose enhancements to system functionalities. * Assist Technology Director with new system implementations and system enhancement rollouts. Skills and Qualifications: * Bachelor's degree in Business, Education, Information Systems, or related field (or equivalent experience). * 3+ years of experience in software support / administration, system implementation, or process improvement. * Strong understanding of project management and change management principles. * Excellent written and verbal communication skills. * Proficiency in using Microsoft Office Suite. * Experience with ERP or other enterprise systems is a plus. * Analytical mindset and problem-solving abilities. * Strong interpersonal and facilitation skills. * Detail-oriented with strong organizational skills. * Self-starter with the ability to work independently and as part of a team. * Adaptable to fast-paced, evolving environments. * Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation. Read Less
  • LP Delivery Driver  

    - Valparaiso
    Job DescriptionPosition Overview: The key responsibilities of this pos... Read More
    Job Description

    Position Overview: The key responsibilities of this position are outside sales of propane gas to residential, commercial and farm accounts from initial contact through to delivery, which may include tank setting and service.

    Duties and Responsibilities:

    Include but are not limited to

    Deliver propane to customer locations in an efficient, punctual and safe mannerDuring daily interaction with customers, provide exceptional customer service by supplying service information and answering inquiresBuild customer base within sales territory by utilizing various sales techniques, including prospecting (cold calls)Prepare and maintain records in accordance with regulations and company proceduresOperate truck in accordance to established safety proceduresPerform installation, removal and service as neededProvide back up to Energy department as needed
    Skills and Qualifications:

    Class A or B CDL with acceptable driving recordHazmat and Tanker endorsements or ability to obtain quicklyProficient computer skillsProficient verbal and written communication skillsDetail oriented and ability to prioritize
    Education and Experience:

    High School diploma or equivalentOutside sales experience and territory knowledge is a plus
    Physical Requirements:

    Ability to walk 1 to 5 miles, climb steps/ ladders and lift up to 75lbsBending and climbing in and out of the truck
    #LI-LV1 Read Less
  • Software Support Specialist  

    - Indianapolis
    Job Description Job Summary: We are seeking a highly organized and... Read More
    Job Description

    Job Summary:

    We are seeking a highly organized and proactive Software Support Specialist to oversee all software-related support requests for an assigned division. The ideal candidate will bridge the gap between users of the assigned software and the software vendor. The Software Support Specialist will work in conjunction with the Technology Director to implement new software capabilities and tools.

    Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation.

    Duties and Responsibilities:
    Support Requests
    Receive and respond to support requests in a timely manner.
    Effectively communicate the cause of the support issue and resolution.
    Document repetitive software issues and work with Technology Director on requesting vendor support.
    Identify potential training opportunities and coordinate with the System Training and Implementation Coordinator.
    System & Process Implementation
    Support the rollout of new software systems, tools, and workflow processes.
    Change Management
    Act as a liaison between vendor support teams and operational users to utilize new system capabilities.
    Develop and execute communication strategies to ensure all stakeholders are informed and engaged.
    Identify potential areas of resistance and work proactively to address concerns.
    Continuous Improvement
    Manage all software version updates through testing, implementation and communication.
    Gather feedback and propose enhancements to system functionalities.
    Assist Technology Director with new system implementations and system enhancement rollouts.

    Skills and Qualifications:
    Bachelor's degree in Business, Education, Information Systems, or related field (or equivalent experience).
    3+ years of experience in software support / administration, system implementation, or process improvement.
    Strong understanding of project management and change management principles.
    Excellent written and verbal communication skills.
    Proficiency in using Microsoft Office Suite.
    Experience with ERP or other enterprise systems is a plus.
    Analytical mindset and problem-solving abilities.
    Strong interpersonal and facilitation skills.
    Detail-oriented with strong organizational skills.
    Self-starter with the ability to work independently and as part of a team.
    Adaptable to fast-paced, evolving environments.
    Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation.
    Read Less
  • LP Delivery Driver  

    - Valparaiso
    Job Description Position Overview: The key responsibilities of this p... Read More
    Job Description Position Overview: The key responsibilities of this position are outside sales of propane gas to residential, commercial and farm accounts from initial contact through to delivery, which may include tank setting and service. Duties and Responsibilities: Include but are not limited to * Deliver propane to customer locations in an efficient, punctual and safe manner * During daily interaction with customers, provide exceptional customer service by supplying service information and answering inquires * Build customer base within sales territory by utilizing various sales techniques, including prospecting (cold calls) * Prepare and maintain records in accordance with regulations and company procedures * Operate truck in accordance to established safety procedures * Perform installation, removal and service as needed * Provide back up to Energy department as needed Skills and Qualifications: * Class A or B CDL with acceptable driving record * Hazmat and Tanker endorsements or ability to obtain quickly * Proficient computer skills * Proficient verbal and written communication skills * Detail oriented and ability to prioritize Education and Experience: * High School diploma or equivalent * Outside sales experience and territory knowledge is a plus Physical Requirements: * Ability to walk 1 to 5 miles, climb steps/ ladders and lift up to 75lbs * Bending and climbing in and out of the truck #LI-LV1 Read Less
  • Software Support Specialist  

    - Indianapolis
    Job DescriptionJob Summary:We are seeking a highly organized and proac... Read More
    Job Description

    Job Summary:

    We are seeking a highly organized and proactive Software Support Specialist to oversee all software-related support requests for an assigned division. The ideal candidate will bridge the gap between users of the assigned software and the software vendor. The Software Support Specialist will work in conjunction with the Technology Director to implement new software capabilities and tools.

    Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation.

    Duties and Responsibilities:
    Support RequestsReceive and respond to support requests in a timely manner.Effectively communicate the cause of the support issue and resolution.Document repetitive software issues and work with Technology Director on requesting vendor support.Identify potential training opportunities and coordinate with the System Training and Implementation Coordinator.System & Process ImplementationSupport the rollout of new software systems, tools, and workflow processes.Change ManagementAct as a liaison between vendor support teams and operational users to utilize new system capabilities.Develop and execute communication strategies to ensure all stakeholders are informed and engaged.Identify potential areas of resistance and work proactively to address concerns.Continuous ImprovementManage all software version updates through testing, implementation and communication.Gather feedback and propose enhancements to system functionalities.Assist Technology Director with new system implementations and system enhancement rollouts.
    Skills and Qualifications:
    Bachelor's degree in Business, Education, Information Systems, or related field (or equivalent experience).3+ years of experience in software support / administration, system implementation, or process improvement.Strong understanding of project management and change management principles.Excellent written and verbal communication skills.Proficiency in using Microsoft Office Suite.Experience with ERP or other enterprise systems is a plus.Analytical mindset and problem-solving abilities.Strong interpersonal and facilitation skills.Detail-oriented with strong organizational skills.Self-starter with the ability to work independently and as part of a team.Adaptable to fast-paced, evolving environments.Must be authorized to work in the United States now and in the future without company sponsorship. This role is not open for sponsorship or relocation. Read Less

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