Position Summary:
We are seeking a reliable, organized, and patient-focused Administrative assistant office manager to join our dental office team. This role is essential in creating a welcoming environment for patients while ensuring smooth daily operations at the front desk. The ideal candidate has prior dental office experience, including verifying insurance benefits and preparing treatment plans.
Key Responsibilities:
Greet and check in patients in a friendly and professional mannerAnswer phone calls, schedule appointments, and manage the daily calendarVerify patient dental insurance coverage and benefits accurately before appointmentsPrepare and present treatment plans, including cost estimates and payment optionsCollect co-pays, balances, and process paymentsMaintain and update patient records in the practice management systemCoordinate with clinical staff to ensure efficient patient flowHandle patient inquiries regarding procedures, billing, and insuranceEnsure the reception area remains clean, organized, and welcomingRequired Qualifications:
Previous experience working in a dental office (front desk or administrative role)Proven experience verifying dental insurance and explaining benefits to patientsExperience creating and presenting treatment plansStrong communication and customer service skillsProficiency with dental practice management software (e.g., Open Dental)Ability to multitask and stay organized in a fast-paced environmentAttention to detail and accuracy with patient information and billingPreferred Qualifications:
Knowledge of dental terminology and proceduresExperience with insurance claim submission and follow-upBilingual is a plusWork Environment:
In-office position in a professional dental settingInteraction with patients, dentists, hygienists, and administrative staffJob Description Summary (Quick List):
Patient check-in/check-outAppointment scheduling and calendar managementInsurance verification and benefits explanationTreatment plan preparation and presentationPayment collection and billing supportPatient communication and customer serviceRecordkeeping and data entryCoordination with clinical teamClaims submission and follow-up Read Less