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KeyBank
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  • Lead Teller  

    - Seattle
    Location:3434 S 152nd Street - Tukwila, Washington 98188Job SummaryBe... Read More
    Location:
    3434 S 152nd Street - Tukwila, Washington 98188

    Job Summary
    Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

    Essential FunctionsEmbodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.Acts as a resource to identify and resolve more complex client servicing issues.Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.Attends and participates in in-person morning huddles and end-of-day debriefs.Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.Supports the Branch Manager in onboarding and training new Tellers to the team.Work on Saturdays as directed by managementPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    EducationHigh School Diploma , GED, or equivalent business experience (required)
    Work Experience3+ years Demonstrated superior client relationship skills (required) 3+ years Experienced in cash handling (required) Working knowledge of PC with Windows based applications and calculator (required) Demonstrated ability to lead, motivate, and foster teamwork (required) Demonstrated organizational skills while managing multiple tasks (required)
    Licenses and CertificationsNotary License (preferred)
    SkillsKnowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.Excellent time management skills.Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client serviceAccurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shiftPromoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.Helping clients achieve their financial goals through education and the use of financial tools
    Core CompetenciesAll KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
    Driving RequirementsAbility to occasionally operate a motor vehicle with a valid driver's license.
    Work Location Category
    Branch
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 06/26/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. Read Less
  • Location:127 Public Square, Cleveland OhioJob Profile SummaryResponsib... Read More
    Location:
    127 Public Square, Cleveland Ohio

    Job Profile Summary

    Responsible for leading and governing a team of underwriters, with direct people management accountability, while also performing hands-on underwriting activities as business needs require. The role supports the Business Development Officer (BDO) in conducting and producing analyses of prospect businesses and creates approval packages that include financial modeling and structuring alternatives with recommendations to the KBBC management team and for use in seeking credit approval.

    This role is expected to build a "trusted advisor" relationship based on knowledgeable advice and insights aligned with the client's or prospect's business or industry. The incumbent oversees the prescreen and underwriting process, the skill development of team members, assists as needed throughout transactions, and reviews all final underwriting packages.

    As part of the first line of defense, underwriters are expected to consistently demonstrate a solutions-oriented, growth mindset that supports line-of-business goals while maintaining a moderate risk appetite and upholding asset quality.

    This job reports up through Banking Group Portfolio Management (BGPM). BGPM is responsible for underwriting new loan opportunities and managing a portfolio of loans in the following industry and business segments: Energy, Leveraged Finance, Healthcare, Asset Based Lending, Diversified, Middle Market (including Agribusiness), Business Banking, Private Banking, Small Business and SBA.

    Job Description

    Governance Responsibilities
    Conducting the analysis and underwriting of all new client transactions; proposing recommended structures and accumulating all data necessary to perform focused analysis.Participating in site visits and actively engaging in discussions with appropriate client representatives (CFO and/or senior management) throughout the underwriting process.Assisting in coordinating and reviewing third-party collateral and field exam reports.Ensuring an efficient and effective transfer of knowledge from the BDO to the Portfolio Manager.Reviewing financial statements and all other relevant financial and non-financial data to develop a concise, focused analytical foundation for credit decisions.Providing value-added feedback through risk/mitigant analysis.Focusing on liquidity and cash flow outlook as a foundation for projected credit performance.Proactively engaging with deal teams to recommend solutions, generate ideas, and address arising or anticipated challenges.Following market activity and trends, including those inside and outside of asset-based lending markets, and delivering actionable advice to deal structurers and BDOs.Identifying and discussing material industry risks and methods used by clients to successfully compete.Demonstrated understanding of balancing business development and asset quality.Encouraging personal development within the underwriting team.Fostering and maintaining an engaged team.Interacting with KBBC senior management, lines of business, and credit partners to support ongoing focus initiatives.Demonstrating an enterprise mindset by partnering with sales leaders and business partners to support the bank's relationship model while adhering to Key's risk culture and managing risk/reward tradeoffs.Managing employee performance and development, including completing manager evaluations, providing coaching and career development recommendations, participating in talent and performance calibrations, and assessing both "what" and "how" factors of performance.Ensuring employee training and compliance requirements are completed in a timely manner.Taking a lead role in developing the talent bench, including active participation in talent acquisition and recruiting efforts.Coordinating and/or assisting with ad hoc data requests from senior management or risk partners.Developing and maintaining a strong internal network to facilitate collaboration, escalate issues appropriately, resolve problems efficiently, and leverage internal expertise to support BGPM.Performing other duties as assigned; responsibilities may change or be added at any time with or without notice.Complying with all KeyBank policies and procedures, including acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education Qualifications
    Bachelor's Degree or equivalent work experience in finance, accounting, economics, and/or business (required)Master's Degree / MBA (preferred)
    Experience Qualifications
    Minimum of 10 years of commercial underwriting, credit banking, or financial services experience, with preference for 5 or more years of asset-based lending underwriting experience or equivalent role.Competency with Microsoft Office and the ability to learn and effectively utilize additional technology applications (required).Broad experience across financial analysis and modeling scenarios, including secured and unsecured corporate cash flow lending (required).Extensive experience leveraging research, due diligence, and prior deal knowledge to challenge assumptions, assess creditworthiness, and recommend deal structures (required).Proven ability to efficiently identify, execute, and coordinate comprehensive lending solutions and advise others on underwriting processes and best practices (required).Demonstrated success building client relationships, managing conflict, and influencing outcomes to drive effective business results (required).Demonstrated enterprise mindset, with extensive understanding of banking and investment banking products, market dynamics, trends, and Key's relationship banking model (required).Excellent presentation and communication skills, with the ability to collaboratively influence and appropriately challenge (required).Ability to lead others and deal teams, plan effectively, manage multiple priorities, work independently, and coach others to do the same (required).
    Tactical Skills
    Financial & Credit Acumen (expert level) • Demonstrates an understanding of foundational accounting principles and can interpret and analyze financial statements (balance sheets, income statements, cash flow statements) to assess a company's financial health and ability to meet its obligations. • Able to effectively utilize various tools and techniques, including financial ratios, to evaluate a borrower's financial strength and assess risk.Sound Judgement (expert level) • Able to carefully evaluate the impact of all emerging and/or existing considerations and choose the best path forward using informed, rational, and effective decision-making techniques in various lending and business situations.Communication (expert level) • Able to clearly, concisely, and persuasively convey information, whether verbal, written, or nonverbal. • Able to effectively synthesize large amounts of complex information into a more consumable summary. • Consistently demonstrates a focus on keeping clients, partners, and teammates informed as to the real-time status of important matters.Effective Transaction Management (expert level) • Able to effectively shepherd a transaction through all required stages, while staying organized, meeting deadlines, managing risk, and ensuring a favorable experience for the client.Effective Risk Management including some knowledge with Loan Documentation • Able to effectively identify, assess, and control potential risks involved with corporate lending. • Properly grading loans to reflect their risk level and ensuring accurate risk ratings.Proactive Time Management (expert level) • Demonstrated ability to take initiative, set clear objectives, and prioritize tasks to meet deadlines, maximize productivity, and minimize stress. • Able to successfully identify which tasks are urgent (requiring immediate attention) and which are important (contributing to long-term goals). • Able to effectively multitask and balance competing priorities.Collaboration & Teamwork (expert level) • Effectively working with others to reach a shared goal. • Consistently displaying a willingness to shoulder a fair share of the workload in addition to helping others meet their objectives.Accountability (expert level) • Consistently taking ownership of one's actions, decisions, and performance, and being responsible for achieving the agreed-upon outcomes. • Being reliable, dependable, and fulfilling commitments. • Able to be relied upon as honest and truthful.Resilience & Ability to Manage Ambiguity (expert level) • Able to withstand or recover quickly from stressful or difficult conditions. • Able to move forward with less than perfect, or incomplete, information and ability to flexibly and comfortably adapt to changing work demands.Critical Thinking & Intellectual Curiosity (expert level) • Able to identify, evaluate, and interpret information, and question assumptions to reach well-supported, evidence-based conclusions. • Open-minded and eager to seize opportunities to learn, grow, acquire knowledge, and expand skill set.Leadership & Influencing (expert level) • Demonstrates the ability to influence and inspire, motivate, empower, and guide others towards a common goal. • Consistently displays the highest standards, values, and behaviors, inspiring others to follow, and setting a model for excellence.Enterprise Mindset (expert level) • Demonstrates an ability to understand and prioritize the broader goals and well-being of the entire organization over the interests of individual departments or teams. • Understands the interconnectedness of different parts of the Bank; makes decisions that benefit the whole. • Displays "big picture" thinking, considering the broader implications of decisions and actions.
    Core Competencies

    All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

    Physical Demands

    General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

    Travel

    Travel to include overnight stay.

    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 05/26/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid Read Less
  • Equity Research Associate - Healthcare  

    - New York City
    Location:1301 Avenue of the Americas, New York New YorkJob SummaryThe... Read More
    Location:
    1301 Avenue of the Americas, New York New York

    Job Summary
    The Associate, Equity Research is a part of the KeyBanc Capital Markets (KBCM) team and works closely with senior research professionals to assist in preparing and executing analyses of an assigned industry group, individual companies, and their securities.

    Essential Functions
    Collecting, evaluating, and applying statistical and financial data on the economy and financial markets, specifically with respect to researching common stocks within specific industries.Analyzing and synthesizing researched data and presentation of trends and ideas with regard to business opportunities and investment decision making processes.Formulating and issuing opinions and recommendations on securities and companies in one or more industry groups.Preparing reports, opinions, recommendations, and statistical data, including assisting in financial statement modeling, for use in the formulation of the investment policies and/or recommendations of the firm.Answering inquiries from firm personnel regarding individual securities or industry groups. Prepares studies and other data for firm publication issued to the general public.Preparing and disseminating special studies, models, forecasts, and/or presentations to furnish information to the Syndicate or Investment Banking groups on security offerings and underwriting.Interviewing company executives or industry leaders to develop and maintain sources of information in preparation of analyses.Maintaining company databases using spreadsheets and database software.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education
    Bachelor's Degree in business, accounting, finance, or a related field or completion of no less than 3 senior level accounting and/or financial analysis courses (required)
    Work Experience
    1+ years of experience in an analytical or financial role (required)Corporate financial modeling experience (required)
    Skills
    Strong oral and written communication skillsExperience with building financial models and equity data manipulation.Ability to conduct thorough and independent research and comfort with financial research platforms (Bloomberg, CapIQ, etc.)Ability to organize, analyze, and interpret dataProficiency with Microsoft Excel and AccessStrong interest in financial markets and working knowledge of market dynamics and influences.Ability to synthesize data and articulate findings through excellent presentation skills.
    Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands
    General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
    Work Location Category

    Hybrid (Sales)
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 07/02/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid Read Less
  • Lead Teller  

    - Seattle
    Location:655 SW 152nd Street - Seattle, Washington 98166-1959Job Summa... Read More
    Location:
    655 SW 152nd Street - Seattle, Washington 98166-1959

    Job Summary
    Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

    Essential FunctionsEmbodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.Acts as a resource to identify and resolve more complex client servicing issues.Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.Attends and participates in in-person morning huddles and end-of-day debriefs.Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.Supports the Branch Manager in onboarding and training new Tellers to the team.Work on Saturdays as directed by managementPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    EducationHigh School Diploma , GED, or equivalent business experience (required)
    Work Experience3+ years Demonstrated superior client relationship skills (required) 3+ years Experienced in cash handling (required) Working knowledge of PC with Windows based applications and calculator (required) Demonstrated ability to lead, motivate, and foster teamwork (required) Demonstrated organizational skills while managing multiple tasks (required)
    Licenses and CertificationsNotary License (preferred)
    SkillsKnowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.Excellent time management skills.Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client serviceAccurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shiftPromoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.Helping clients achieve their financial goals through education and the use of financial tools
    Core CompetenciesAll KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
    Driving RequirementsAbility to occasionally operate a motor vehicle with a valid driver's license.
    Work Location Category
    Branch
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 06/26/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. Read Less
  • Executive Assistant I  

    - New York City
    Location:1301 Avenue of the Americas, New York New YorkJob Description... Read More
    Location:
    1301 Avenue of the Americas, New York New York

    Job Description
    Provide executive administrative support performing diverse administrative and clerical duties and anticipating the team's needs. Handles confidential information discreetly and professionally. Responsible for calendar management, correspondence, expense reports, travel arrangements, and HR needs. Handles incoming inquiries, research and communicates in a professional and timely manner. Responsible for meeting coordination, video conferencing and scheduling, and organizing proper room setup as needed. Prepares materials for meetings as requested. Coordinates various calendar events. Perform duties in a professional manner that includes thorough planning and research to result in completed assignments of the highest quality. Other duties/projects as requested.

    Essential Job Functions
    Under general supervision, provides administrative support to the leadership team to include the executing, maintaining, and coordinating complex calendar of meetings and travel.Interacts with senior leaders and executives within the organization and with outside professional organizations.Highly proficient in managing multiple executives' calendars including scheduling of clients and internal employee meetings within Outlook.Heavy travel scheduling experience which includes, booking trips that require multiple segments, making sure meetings do not overlap with travel requirements as well as handling last minute travel changes.Provides superior client service during all interactions with clients, vendors, internal partners, and teammates.Strong verbal and written communication skills and the ability to work in a team environment.Effectively and decisively communicates on assignments to limit the need for multiple interactions with segment head and/or staff.Professional liaison that facilitates information flow, using clear and fact-based communicationHandles HR related tasks which includes onboarding/offboarding new hires, system access, timecards, purchasing and expenses.Handles confidential information and documents with discretion.Collects, compiles, and analyzes moderately complex data and information for inclusion in reports and presentation materials; also includes general running of reports as needed.Performs proactive problem research and assists in resolution.Manages day-to-day office operations, composes written communications as needed. Completes work in fast paced, changing environment without compromising accuracy.Clearly and immediately communicates and elevates any problems/issues.Assists with special projects for events, new processes, or presentations as they arise.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time
    Required Qualifications
    High School Diploma or equivalent experienceMinimum of 5 years of relevant experience supporting executive management.Strong working knowledge of Word, Excel, PowerPoint, Outlook, Microsoft TeamsPreferred knowledge of Workday, CWT (travel system) and SalesforceReliable, proactive, and self-motivatedHigh-level problem-solving skills with the ability to prioritize and anticipate needs in fast pace, high pressure environment.Ability to engage with Executive Level ManagementExcellent written and verbal communication skills Strong organizational and time management skillsExercises sound judgment, discretion, and confidentiality in all matters Takes initiative and works independently on routine as well as more complex matters.Proven ability to manage multiple calendars and projects at one time.
    Work Location Category: Hybrid- 4+ days a week in office

    COMPENSATION AND BENEFITS
    This position is eligible to earn a base hourly rate in the range of $25.00 - $38.46 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 05/19/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid Read Less
  • Vice President, Portfolio Management  

    - Cleveland
    Location:127 Public Square, Cleveland OhioJob SummaryThe VP, Portfolio... Read More
    Location:
    127 Public Square, Cleveland Ohio

    Job Summary
    The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients with a complexity profile commensurate to experience (primarily participation in other bank's syndicated deals with a small number of Left Lead deals), reviewing legal documentation, and assisting product partners in cross-selling additional bank products. This individual should demonstrate leadership skills within credit underwriting and portfolio management; they may work somewhat independently, or in conjunction with other Portfolio Managers (PMs) on a deal team, providing feedback and guidance to junior staff as appropriate. As part of the first line of defense, Vice President PMs are expected to consistently demonstrate a solutions-oriented, growth mindset that is supportive of line of business goals while still maintaining a moderate risk appetite and upholding asset quality.

    Essential Functions
    Gather and analyze all relevant financial data for, often high value, clients or prospects, including spreading financial statements and/or collaborating with third party vendor to ensure accuracy of financial spreads statements, analyzing historical performance, accurately calculating credit metrics, identifying risks and mitigants, and assessing creditworthiness, etc. while effectively utilizing and providing feedback to, third party resources.Model future financial performance of clients and prospects, including downside scenarios.Demonstrate leadership in structuring transactions, in collaboration with Business Partners/Bankers/and Relationship Managers. Viewed as a value-add financial advisor by the client/borrower, critical and knowledgeable contributor to the deal team and respected by Credit for a solid reputation managing risk.Perform enhanced leveraged cash flow due diligence, when appropriate (i.e., in specific Banking Group Portfolio Management, "BGPM" specialty groups).Prepare a thorough credit underwriting document identifying credit risks and mitigants, industry concerns, market share trends, financial trends, and other pertinent credit issues.Ensure compliance with all relevant regulations including Know Your Customer (KYC), running MCA/Patriot Act/OFAC checks as well as certifying Beneficial Ownership.Manage the approval process for, occasionally complex, lending commitments, amendments, waivers, and consents, including providing monitoring, reporting and/or making recommendations to Credit Executives as appropriate.Review and properly maintain all necessary legal documentation including credit agreements, guarantees, security pledges, and collateral documentation to ensure that the documentation correctly reflects approval.Monitor accounts/ongoing financial performance of portfolio to track covenant compliance, determine liquidity, earnings trends, management capability and other essential information to secure the bank's position to minimize potential losses. Ensure data integrity in Key's systems and reporting and that all assets remain appropriately risk rated at all times, with timely changes.Identify potential problem accounts and work with our Asset Recovery Group, as appropriate, to improve the bank's position in undesirable situations.Establish and maintain direct client relationships. Attend management presentations, bank meetings and conduct plant/site visits as appropriate to monitor business conditions and/or identify new underwriting, and/or additional bank product opportunities.Contribute to, or prepare white papers on assigned industry segments, as requested.Provide guidance and feedback to Analysts and Associates as appropriate.Gather and prepare data in response to ad hoc data requestsPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education
    Bachelor's Degree or equivalent work experience in finance, accounting, economics and/or business (preferred)Master's Degree MBA (preferred)
    Work Experience
    Minimum of 5 years of commercial underwriting, credit, banking and/or financial services experience (required)
    Skills
    Demonstrates an understanding of foundational accounting principles and can interpret and analyze financial statements (balance sheets, income statements, cash flow statements) to assess a company's financial health and ability to meet its obligations. Able to effectively utilize various tools and techniques, including financial ratios, to evaluate a borrower's financial strength and assess risk. (expert level)Able to carefully evaluate the impact of all emerging and/or existing considerations and choose the best path forward using informed, rational, and effective decision-making techniques in various lending and business situations. (expert level)Able to clearly, concisely, and persuasively convey information, whether verbal, written, or nonverbal. Able to effectively synthesize large amounts of complex information into a more consumable summary. Consistently demonstrates a focus on keeping clients, partners, and teammates informed as to the real-time status of important matters. (expert level)Able to effectively shepherd a transaction through all required stages, while staying organized, meeting deadlines, managing risk, and ensuring a favorable experience for the client. (experienced level)Able to effectively identify, assess, and control potential risks involved with corporate lending. Properly grading loans to reflect their risk level and ensuring accurate risk ratings. Able to effectively interpret and negotiate credit agreements and loan documentation. Understanding how specific loan terms and conditions can be employed to mitigate risk of loss. Ensure accuracy in loan documentation and seek credit approval related to documentation that deviates from Key's standard form (e.g. ISDAs) (experienced level)Demonstrated ability to take initiative, set clear objectives, and prioritize tasks to meet deadlines, maximize productivity, and minimize stress. Able to successfully identify which tasks are urgent (requiring immediate attention) and which are important (contributing to long-term goals). Able to effectively multitask and balance competing priorities. Habitually working with energy and commitment; industrious. (expert level)Effectively working with others to reach a shared goal. Consistently displaying a willingness to shoulder a fair share of the workload in addition to helping others meet their objectives. (experienced level)Consistently taking ownership of one's actions, decisions, and performance, and being responsible for achieving the agreed-upon outcomes. Being reliable, dependable, and fulfilling commitments. Able to be relied upon as honest and truthful. (experienced level)Able to withstand or recover quickly from stressful or difficult conditions. Able to move forward with less than perfect, or incomplete, information and ability to flexibly and comfortably adapt to changing work demands. (experienced level)Able to identify, evaluate, and interpret information, and question assumptions to reach well-supported, evidence-based conclusions. Open-minded and eager to seize opportunities to learn, grow, acquire knowledge, and expand skill set. (expert level)Demonstrates the ability to influence and inspire, motivate, empower, and guide others towards a common goal. Consistently displays the highest standards, values, and behaviors, inspiring others to follow, and setting a model for excellence. (experienced level)Demonstrates an ability to understand and prioritize the broader goals and well-being of the entire organization over the interests of individual departments or teams. Understands the interconnectedness of different parts of the Bank; makes decisions that benefit the whole. Displays "big picture" thinking, considering the broader implications of decisions and actions. (working knowledge level)Effective and polished presentation and communication skills, with the ability to collaboratively influence and challenge with impactAbility to plan, multi-task, manage time effectively, and lead work independently with limited directionCompetent with Microsoft Office and the ability to learn and effectively utilize other technology applicationsWell established ability to gather relevant research, analyze data, and concisely synthesize large amounts of information in order to accurately assess corporate creditworthiness and create a detailed and thorough underwriting packageDemonstrated competence in financial analysis and modelingExperience structuring meaningful and appropriate financial covenants for syndicated debt facilitiesDeveloping experience managing the left lead /administrative agent role in syndicated dealsAbility to lead discussions with clients during negotiations and act as primary lending representative on deal execution, leveraging senior leaders as appropriateKnowledge of business and legal elements of credit agreements, and the ability to work with counsel and collaborate through document negotiations on agented transactions and/or assist lead syndicator in document negotiationsSolid understanding of banking and investment banking products and services and current market dynamics, trends, and terms
    Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands
    General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
    Travel
    Occasional travel to include overnight stay.
    Work Location Category

    Hybrid (3+ days)
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 05/26/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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  • Relationship Manager  

    - New York City
    Location:1301 Avenue of the Americas, New York New YorkJob SummaryThe... Read More
    Location:
    1301 Avenue of the Americas, New York New York

    Job Summary
    The Relationship Manager, Commercial serves as a primary point of contact and trusted advisor for commercial clients. The Relationship Manager is accountable for handling all aspects of business development in the targeted geographic area. This role collaborates with other bankers and product partners on the development and delivery of solutions to meet client needs and is accountable for directing the implementation of the proposed plans. Relationship Managers drive financial performance through profitable cash management/deposit growth and quality credit.

    Essential Functions
    Serve as the Trusted Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client-related matters.Drive a focused growth and business development efforts by creating and maintaining a clear and holistic understanding of the client's or prospect's business/industry.Manage strategic issues including, but not limited to raising capital, regulatory compliance, ownership transition planning, M&A and revenue cycle management.Educate the client on Key's expertise and capabilities in core product areas, including cash management, derivatives, equipment finance, and more.Identify cross-sell opportunities and collaborate with other Community Bankers and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services.Maintain active prospecting efforts, including identification, qualification and calling, as well as develop an active Center of Influence (COI) referral network.Continuously improve functional/technical sales and credit expertise and transfer this knowledge to team members, partnering effectively with Credit Officers, as the first level sponsor for credit decisions.Lead credit processes and ensure asset quality, including underwriting, structuring, and portfolio management; prepare Asset Quality Reports and Risk Rating models for accurate risk assessment.Maximize profitability of assigned portfolio by effectively selling the value Key provides.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education
    Bachelor's Degree in accounting, finance, or related field or equivalent experience (required)Master's Degree (preferred)
    Work Experience
    5+ years of financial services related experience (required)1+ years formal commercial credit training & experience from a bank or financial institution (preferred)1+ years of high performing experience providing financial expertise, counsel, and customized solutions to commercial clients in emerging to middle-market revenue brackets (preferred)Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality (preferred)Strong track record of achieving performance targets (preferred)Involvement in relevant boards and/or industry organizations (preferred)
    Skills
    Prioritizing the needs, goals, and success of clients in every decision and interaction, ensuring tailored and responsive service.Making decisions that reflect high ethical standards, balancing client needs with regulatory and organizational responsibilities.Taking ownership of decisions, actions, and outcomes, and holding oneself and others responsible for delivering results.Analyzing complex problems and data to develop logical, well-reasoned solutions that support client and business objectives.Understanding the financial, operational, and strategic drivers of commercial organizations to provide relevant and impactful banking solutions.Effectively using customer relationship management systems to track interactions, manage pipelines, and support relationship development.Engaging clients in meaningful dialogue to uncover needs and deliver customized financial solutions that create measurable, sustainable value that aligns their needs with the bank's capabilities and strategic goals.Possessing deep knowledge of commercial banking products and services, and how they apply to the unique needs of commercial clients.Systematically evaluate the likelihood and impact of risks and identify leading indicators to support informed decision-making and protect the client's and bank's interests.
    Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands
    General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
    Travel
    Occasional travel to include overnight stay.
    Driving Requirements
    May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 06/19/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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  • Location:127 Public Square, Cleveland OhioJob SummaryThe Native Americ... Read More
    Location:
    127 Public Square, Cleveland Ohio

    Job Summary
    The Native American Financial Services Group (NAFS) provides a variety of financial solutions to the Native American Community. Tailored solutions often call for multiple disciplines within the KeyBank and Key Banc Capital Markets teams to come together to bring the capacity of Key to the client in the most effective and efficient manner. This position is responsible for managing all aspects of the NAFS portfolio of tribal clients, including underwriting loans and other credit products for complex tribal governments and their business enterprises working with legal counsel to review and structure loan documentation, ongoing credit monitoring and analysis, and covenant compliance. The Portfolio Manager must understand all aspects of each client's governmental operations and multiple enterprise businesses, including gaming and casino businesses. A strong understanding of fund accounting, GASB and GAAP financing principles is a minimum requirement. The Portfolio Manager is responsible for monitoring individual clients and portfolio trends. The position is also a focal contact point for ongoing communications with tribal and enterprise CFO's, and legal teams representing the bank and client. This position plays an active role in formulating credit structure, approval and hold recommendations with the Relationship Managers. Syndicated loan transactions are common, serving as both the Administrative Agent and as a Participant lender.

    The Senior Vice President, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support complex, multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, often multi-faceted, credit exposure (e.g., revolving credit facilities, terms loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the Senior Vice President, Portfolio Management will be assigned a portfolio of high-value corporate clients (often with a significant number of Left Lead and highly complex deals) for which they will take ownership of ongoing credit monitoring and risk rating, negotiating and reviewing legal documentation, and assisting product partners in cross-selling additional bank products. The Senior Vice President, Portfolio Management is often one of the most senior deal team members on a transaction and will lead some the group's most challenging and complex underwritings and lead left opportunities. In many cases, they will work independently handling all Portfolio Manager (PM) duties "hands on keyboard" with little or no support from junior staff but will provide feedback and guidance to junior staff as appropriate. As part of the first line of defense, Senior Vice President PMs are expected to consistently demonstrate a solutions-oriented, growth mindset that is supportive of line of business goals while still maintaining a moderate risk appetite and upholding asset quality.

    ESSENTIAL JOB FUNCTIONS
    Manages the analytics and risk assessment of a portfolio of existing Native American Financial Services (NAFS) relationshipsCompiles required due diligence information for existing and new client opportunities.Develops and maintains covenant and relevant compliance reporting processes.Gathers and reviews financial, collateral, and compliance tests consistent with conditions of approval.Maintains an active dialogue with the client's financial team regarding present financial conditions and forecast trends.Evaluates covenant compliance for each client and requests for waivers and amendments.Participates in communication with outside legal counsel (bank and client) on documentation development for credit and deposit products.Evaluates the formation documents of tribal governments, including constitutions, referendum rights, and authorities to enter into private sector contracts.Evaluates the formation documents of tribal enterprises and their legal status and authorities required to enter into private sector contracts.Compiles applicable authority documents for transactions, including resolutions, borrower/lender legal opinions, and reviews applicable dispute resolution mechanisms with legal teams.Communicates with other lenders in a syndicate as required.Oversees the operational aspects with the assistance of loan service team members.Develops and prepares individual client and portfolio financial trend analytics including RR migration statistics.Develops industry analytics for major industries in the NAFS space.Develops financial capacity guidelines for tribal governments.Underwrites new credit requests for existing and prospective clients.Prepares asset quality reports and ad hoc reports for review by internal and external examiners and executive management as required.Participates in industry and NAFS sponsored conferences and networking events.Participates with cross functional teams in client reviews and new opportunity presentations.Gather and analyze all relevant financial and industry data for high value clients or prospects, including collaborating with third party vendor to ensure accuracy of financial spreads statements, analyzing historical performance, accurately calculating credit metrics, identifying risks and mitigants, assessing creditworthiness, etc., while effectively utilizing, and providing feedback to, third party resources.Model future financial performance of clients and prospects, including downside scenarios.Serve as a thought leader on the deal team, guiding Business Partners/Bankers/Relationship Managers in structuring transactions, especially when working with complex, multi-faced deal structures. Viewed as a critical financial advisor/partner by the client/borrower and respected by Credit for a solid reputation managing risk.Perform enhanced leveraged cash flow due diligence, when appropriate (i.e., in specific Banking Group Portfolio Management, "BGPM" specialty groups).Prepare a thorough credit underwriting document, drawing on experience and deep industry expertise to proactively identify credit risks and mitigants, industry concerns, market share trends, financial trends, and other pertinent credit issues.Ensure compliance with all relevant regulations including Know Your Customer (KYC), running MCA/Patriot Act/OFAC checks as well as certifying Beneficial Ownership.Lead the approval process for, often complex, lending commitments, amendments, waivers, and consents, including providing monitoring, reporting and/or making recommendations to Credit Executives as appropriate.Obtain and lead the analysis/review of all necessary documentation and business records including all credit agreements, guarantees, pledges and collateral agreements to assure that the documentation correctly reflects rates, terms, and special conditions. Work closely with outside counsel, as applicable.Monitor accounts/ongoing financial performance of portfolio to track covenant compliance, determine liquidity, earnings trends, management capability and other essential information to secure the bank's position to minimize potential losses. Ensure data integrity in Key's systems and reporting and that all assets remain appropriately risk rated at all times, with timely changes.Proactively identify potential problem accounts and work with our Asset Recovery Group, as appropriate, to improve the bank's position in undesirable situations.Establish and maintain strong client relationships and industry expertise. Attend management presentations, bank meetings and conduct plant/site visits as appropriate to proactively monitor business conditions and/or identify new underwriting, and/or additional bank product opportunities.Contribute to, or prepare white papers on assigned industry segments, as requested.Provide guidance and feedback to Analysts, Associates, and Vice Presidents as appropriate.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education Qualifications
    Bachelor's Degree in finance, accounting, economics or business or equivalent work experience (required)Master's Degree /MBA (preferred)
    Experience Qualifications
    Minimum of 7 years of experience with commercial underwriting, credit, banking and/or financial services experience (required)Prior experience with governmental financial analysis and fund accounting is a plus.Exposure to casino lending, construction monitoring, and transactional experience as Administrative Agent on syndicated loans are a plus.Ability to read and understand fund accounting and restricted fund compliance.Ability to structure and negotiate lending arrangements.Experience in negotiating loan documents.Ability to coordinate loan closings.Excellent client relationship skills.Effective verbal and written communication skills involving tribal leaders, finance teams, legal teams, other lenders, and prospects.Knowledge of bank policies and cross functional disciplines (cash management, loans, leases, syndications, and capital markets capabilities).Competent with Microsoft Office and the ability to learn and effectively utilize other technology applications (required)Strong competence in financial analysis and modeling (required)Strong ability to gather relevant research, analyze data, and concisely synthesize large amounts of information in order to accurately assess corporate creditworthiness and create a detailed and thorough underwriting package (required)Proficient in structuring meaningful and appropriate financial covenants for syndicated debt facilities (required)Experience managing the left lead /administrative agent role in complex syndicated deals (required)Demonstrated ability to drive client discussions during negotiations and act as point person for running deal execution from start to finish (required)Extensive knowledge of business and legal elements of credit agreements, and the ability to manage counsel and lead through document negotiations on agented transactions and/or assist lead syndicator in document negotiations (required)Sophisticated understanding of banking and investment banking products and services and current market dynamics, trends, and terms (required)Strong and well-polished presentation and communication skills, with the ability to collaboratively influence and challenge with impact (required)Ability to plan, multi-task, manage time effectively, and lead work and deal teams independently (required)
    Tactical Skills
    Financial & Credit Acumen (expert level) • Demonstrates an understanding of foundational accounting principles and can interpret and analyze financial statements (balance sheets, income statements, cash flow statements) to assess a company's financial health and ability to meet its obligations. • Able to effectively utilize various tools and techniques, including financial ratios, to evaluate a borrower's financial strength and assess risk.Sound Judgement (expert level) • Able to carefully evaluate the impact of all emerging and/or existing considerations and choose the best path forward using informed, rational, and effective decision-making techniques in various lending and business situations.Communication (expert level) • Able to clearly, concisely, and persuasively convey information, whether verbal, written, or nonverbal. • Able to effectively synthesize large amounts of complex information into a more consumable summary. • Consistently demonstrates a focus on keeping clients, partners, and teammates informed as to the real-time status of important matters.Effective Transaction Management (expert level) • Able to effectively shepherd a transaction through all required stages, while staying organized, meeting deadlines, managing risk, and ensuring a favorable experience for the client.Effective Risk Management including Loan Documentation (expert level) • Able to effectively identify, assess, and control potential risks involved with corporate lending. • Properly grading loans to reflect their risk level and ensuring accurate risk ratings. • Able to effectively interpret and negotiate credit agreements and loan documentation. • Understanding how specific loan terms and conditions can be employed to mitigate risk of loss. • Ensure accuracy in loan documentation and seek credit approval related to documentation that deviates from Key's standard form (e.g. ISDAs)Proactive Time Management (expert level) • Demonstrated ability to take initiative, set clear objectives, and prioritize tasks to meet deadlines, maximize productivity, and minimize stress. • Able to successfully identify which tasks are urgent (requiring immediate attention) and which are important (contributing to long-term goals). • Able to effectively multitask and balance competing priorities. • Habitually working with energy and commitment; industrious.Collaboration & Teamwork (expert level) • Effectively working with others to reach a shared goal. • Consistently displaying a willingness to shoulder a fair share of the workload in addition to helping others meet their objectives.Accountability (expert level) Consistently taking ownership of one's actions, decisions, and performance, and being responsible for achieving the agreed-upon outcomes. Being reliable, dependable, and fulfilling commitments. Able to be relied upon as honest and truthful.Resilience & Ability to Manage Ambiguity (expert level) Able to withstand or recover quickly from stressful or difficult conditions. Able to move forward with less than perfect, or incomplete, information and ability to flexibly and comfortably adapt to changing work demands.Critical Thinking & Intellectual Curiosity (expert level) Able to identify, evaluate, and interpret information, and question assumptions to reach well-supported, evidence-based conclusions. Open-minded and eager to seize opportunities to learn, grow, acquire knowledge, and expand skill set.Enterprise Mindset (experienced level) Demonstrates an ability to understand and prioritize the broader goals and well-being of the entire organization over the interests of individual departments or teams. • Understands the interconnectedness of different parts of the Bank; makes decisions that benefit the whole. Displays "big picture" thinking, considering the broader implications of decisions and actions.
    Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
    Physical Demands
    General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
    Travel
    Occasional travel includes overnight stay.
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 05/30/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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  • Equity Research Associate, FinTech  

    - New York City
    Location:1301 Avenue of the Americas, New York New YorkJob SummaryThe... Read More
    Location:
    1301 Avenue of the Americas, New York New York

    Job Summary
    The Associate, Equity Research is a part of the KeyBanc Capital Markets (KBCM) team and works closely with senior research professionals to assist in preparing and executing analyses of an assigned industry group, individual companies, and their securities.

    Essential FunctionsCollecting, evaluating, and applying statistical and financial data on the economy and financial markets, specifically with respect to researching common stocks within specific industries.Analyzing and synthesizing researched data and presentation of trends and ideas with regard to business opportunities and investment decision making processes.Formulating and issuing opinions and recommendations on securities and companies in one or more industry groups.Preparing reports, opinions, recommendations, and statistical data, including assisting in financial statement modeling, for use in the formulation of the investment policies and/or recommendations of the firm.Answering inquiries from firm personnel regarding individual securities or industry groups. Prepares studies and other data for firm publication issued to the general public.Preparing and disseminating special studies, models, forecasts, and/or presentations to furnish information to the Syndicate or Investment Banking groups on security offerings and underwriting.Interviewing company executives or industry leaders to develop and maintain sources of information in preparation of analyses.Maintaining company databases using spreadsheets and database software.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    EducationBachelor's Degree in business, accounting, finance, or a related field or completion of no less than 3 senior level accounting and/or financial analysis courses (required)
    Work Experience1+ years of experience in an analytical or financial role (required) Corporate financial modeling experience (required)
    SkillsStrong oral and written communication skillsExperience with building financial models and equity data manipulation.Ability to conduct thorough and independent research and comfort with financial research platforms (Bloomberg, CapIQ, etc.)Ability to organize, analyze, and interpret dataProficiency with Microsoft Excel and AccessStrong interest in financial markets and working knowledge of market dynamics and influences.Ability to synthesize data and articulate findings through excellent presentation skills.
    Core CompetenciesAll KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
    Work Location Category
    Hybrid (Sales)
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 07/01/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid Read Less
  • Lead Teller  

    - Cleveland
    Location:1942 East 105th Street - Cleveland, Ohio 44106Job SummaryBe a... Read More
    Location:
    1942 East 105th Street - Cleveland, Ohio 44106

    Job Summary
    Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

    Essential Functions
    Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.Acts as a resource to identify and resolve more complex client servicing issues.Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.Attends and participates in in-person morning huddles and end-of-day debriefs.Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.Supports the Branch Manager in onboarding and training new Tellers to the team.Work on Saturdays as directed by managementPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
    Education
    High School Diploma , GED, or equivalent business experience (required)
    Work Experience
    Minimum of 3 years demonstrated superior client relationship skills (required)Minimum of 3 years' experience in cash handling (required)Working knowledge of PC with Windows based applications and calculator (required)Demonstrated ability to lead, motivate, and foster teamwork (required)Demonstrated organizational skills while managing multiple tasks (required)
    Licenses and Certifications
    Notary License (preferred)
    Skills
    Knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.Excellent time management skills.Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client serviceAccurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shiftPromoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.Helping clients achieve their financial goals through education and the use of financial tools
    Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
    Physical Demands
    Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
    Driving Requirements
    Ability to occasionally operate a motor vehicle with a valid driver's license.
    Work Location Category

    Branch
    COMPENSATION AND BENEFITS
    This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 08/14/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. Read Less

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