Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Neiman Marcus Chicago.
How you will contribute:
Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiativesEffectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close salesEstablish and nurture strong relationships with all clients, routinely updating and maintaining client profile recordsMaintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and managementSustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the CompanyAssist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requestedComply with all company policies and proceduresMaintain an environment where all associates are treated fairly and with dignity and respectWho you are:
1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environmentAbility to consistently achieve and exceed sales goals and KPI'sBuilds and maintains a loyal client followingHas a genuine interest in fashion and follows industry trends/newsExhibits a strong work ethic, leadership skills, high energy level, and is team-orientedPossesses strong verbal and written communicationMaintains a polished and well-groomed appearance at all timesLuxury retail sales experience preferredAbility to be mobile on the sales floor for extended periods of timeAvailable to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday seasonAbility to climb a ladder and lift packages weighing 5-8 lbs. on a regular basisSalary Range- Illinois:
Salary range of $22.00-24.00/hr (plus overtime & commission eligibility)Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
EOE M/D/F/V
Job Type: Regular
Start Date: 2026-05-18
Schedule: Full time
Organization: Bottega Veneta Inc.
Read LessInspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
We are currently seeking a Retail Training Intern who will report to the Retail Training Director as part of our dynamic team in New York.
This opportunity will allow you to gain experience within a luxury brand that will support you for your next endeavor and future career. You will gain a well-rounded overview of Retail Training, working with our U.S. Training team to develop initiatives and execute directives supporting our 50 retail locations in the AMER region.
How you will contribute:
Support the development of new retail training program initiativesSupport any local training adaptation needed in line with local cultural difference and local needs whilst respecting Brand Global guidelinesMonitor and coordinate in Store Induction for all newly hired retail employees following WW Training Department guidelinesOrganize classroom Immersion program for newly hired retail employees following WW Training Department guidelinesSupport the organization of our yearly training calendar in accordance to local needs and WW Training Department guidelinesSupport with booking hotels and flights for trainees attending any training initiatives.Follow-up on sending mystery shopping results and store action plans.Provide stores with weekly E-learning (EdApp) completion reports and follow up on stores that need supportPerform monthly training reportsCollect store feedback, best practices, and training opportunities.Maintain the training tools platform with the most recent tools and activities.Who you are:
Able to work in a team environmentAbility to take initiative and perform tasks in a self-sufficient mannerExcellent communication skillsStrong PC (Excel, Word, PowerPoint) skillsEager to learnMUST be available 32 hours a weekStudents MUST be able to receive academic credit for this paid internship.Salary- New York:
$17.00/hr.Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
EOE M/D/F/V
Job Type: Student (Fixed Term) (Trainee)
Start Date: 2026-06-01
Schedule: Part time
Organization: Bottega Veneta Inc.
Read LessAlexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Sen McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
Job DescriptionAt Alexander McQueen, we live and breathe a culture defined by our key behaviours:
Empowerment We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.Teamwork We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.Respect We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.Kindness We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.How will you contribute?
The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI's set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritageProactively seize all cross-selling opportunities, utilizing all product categories available in the storeMaintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyaltyEngage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury productsBe driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire storeFoster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the CompanyStrengthen Client loyalty by participating in the Department or Store's clienteling initiativesFollow Company grooming, accordingly with AMQ standards and policiesAct in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executedRequired Skills:You will be able to demonstrate the desired Alexander McQueen behavioursProven experience in a similar role within fashion retail companies or customer service-related fieldProven ability to drive and exceed individual and store KPIsPossesses genuine interest in fashion and follows industry trends/newsTeam-player mentalityStrong verbal and written communication skillsStrong selling skills and ability to overcome objectionsClient centric approach and an entrepreneurial spiritAbility to work in a fast moving and dynamic environmentLuxury product knowledge with keen interest in fashion trends, luxury market, social media etcAbility to use digital retail tools and CRMAbility to be mobile for extended periods of timeAbility to climb a ladder and lift packages weighing 10 lbs. on a regular basisSalary Range: $19.00 - $21.00/hour
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type: Regular
Start Date: 2026-05-21
Schedule: Full time
Organization: Alexander McQ Trading
Read LessInspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
We are currently seeking a Retail Operations Intern who will report to the Director of Retail Operations as part of our dynamic team in New York.
This opportunity will allow you to gain experience within a luxury brand that will support you for your next endeavor and future career. You will gain a well-rounded overview of Operations as a whole and learn to thrive in a fast-paced environment with exposure to the day-to-day activities with the Bottega Veneta Operations Team.
How you will contribute:
Represent the company in a positive and professional manner at all timesCommunicate weekly memos and store policies and procedures to storesManagement of Store Tools stocked at Wayne and within the NYOManaging the creation of the monthly retail calendarCreating and implementing procedural tools for storesCoordinate the seasonal ordering/distribution of store uniforms and packagingMaintaining StoreDB address book and contactsMonitor and track the security/alarm vendors list for storesProvide recurring reporting on theft and burglary reporting in storesProvide ad hoc reporting upon requestWho you are:
Master's or undergraduate program studentAble to work in a team environmentAbility to take initiative and perform tasks in a self-sufficient mannerExcellent organization, multitasking, and interpersonal skillsStrong written and verbal communications skillsStrong PC (Excel, Word, PowerPoint) skillsEager to learnAbility to perform in a fast-paced environment and interact with senior managementAbsolute discretion and appropriate handling of highly sensitive information essentialAvailable 40 hours a weekStudents MUST be able to receive academic credit for this paid internship.Salary - New York: Salary of $17.00/hr
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
EOE M/D/F/V
Job Type: Student (Fixed Term) (Trainee)
Start Date: 2026-06-01
Schedule: Part time
Organization: Bottega Veneta Inc.
Read LessInspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Chicago.
How you will contribute:
Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiativesEffectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close salesEstablish and nurture strong relationships with all clients, routinely updating and maintaining client profile recordsMaintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and managementSustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the CompanyAssist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requestedComply with all company policies and proceduresMaintain an environment where all associates are treated fairly and with dignity and respectWho you are:
1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environmentAbility to consistently achieve and exceed sales goals and KPI'sBuilds and maintains a loyal client followingHas a genuine interest in fashion and follows industry trends/newsExhibits a strong work ethic, leadership skills, high energy level, and is team-orientedPossesses strong verbal and written communicationMaintains a polished and well-groomed appearance at all timesLuxury retail sales experience preferredAbility to be mobile on the sales floor for extended periods of timeAvailable to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday seasonAbility to climb a ladder and lift packages weighing 5-8 lbs. on a regular basisWhy work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. EOE M/D/F/V
Read LessFounded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
Role MissionAs the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.
Key AccountabilitiesClient Journey
Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.Develop client base by recruiting new clients and developing existing ones.Leverage in-store technology to ensure every client's experience is smooth, pleasant, and relevant.Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.Create and add value to the client's experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc).Sales Excellence
Drive individual and collective sales results and maximize selling opportunities in-store and remotely.Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.Maintain a "One-Gucci-Client" perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.Guide and inspire the client to make the best possible decision to buy the right product.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Brand & Product
Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.Proactively attend trainings to gain insights on product knowledge and selling techniques.Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients' segmentation to come up with the best possible solutions for our clients.Combines styling knowledge with the ability to offer products to best serve the client.Embody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.Operational Excellence
Actively participate in all store operations such as stock maintenance, stock inventories, etc.Adhere to all policies and procedures with a focus on loss prevention and operational excellence.Accurately process all POS transactions and ensure accurate capture of client information.Contribute to upholding the visual display of all products following Gucci visual standards.Follow Company grooming at all times and according to Gucci standards and policies.Ensure optimal levels of products on the sales floor in line with corporate policies and procedures.Manage general store administration and functionality.Requirements2 + years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Deep knowledge about and passion for fashion and luxury.Excellent commercial awareness and client attitude.High flexibility and ability to adapt to different clients and complex situations.Strong communication skills.Ability to work in a fast-moving and dynamic environment.We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! "Gucci is committed to building a diverse workforce. We believe diversity in all its forms gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle starting with the candidate experience. If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.
Job Type
Regular
Start Date
2026-06-07
Schedule
Full time
Organization
Gucci America Inc.
Read LessInspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Miami Design District.
How you will contribute:
Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiativesEffectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close salesEstablish and nurture strong relationships with all clients, routinely updating and maintaining client profile recordsMaintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and managementSustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the CompanyAssist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requestedComply with all company policies and proceduresMaintain an environment where all associates are treated fairly and with dignity and respectWho you are:
1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environmentAbility to consistently achieve and exceed sales goals and KPI'sBuilds and maintains a loyal client followingHas a genuine interest in fashion and follows industry trends/newsExhibits a strong work ethic, leadership skills, high energy level, and is team-orientedPossesses strong verbal and written communicationMaintains a polished and well-groomed appearance at all timesLuxury retail sales experience preferredAbility to be mobile on the sales floor for extended periods of timeAvailable to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday seasonAbility to climb a ladder and lift packages weighing 5-8 lbs. on a regular basisWhy work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
EOE M/D/F/V
Job Type: Regular
Start Date: 2025-10-30
Schedule: Part time
Organization: Bottega Veneta Inc.
Read LessKering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chlo, Alaa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.
Job DescriptionWe are currently seeking an In-Store Specialist (Merchandiser) to join the Retail Excellence Team with a focus on Dept Stores. This role will report to the regional West Manager. This role is based in the LA Metro area.
Your OpportunityAs In-Store Specialist and expert of your region, you will be responsible for acting as the liaison between the corporate teams and store management teams to maximize sales at the door level for specified department store accounts. You will be responsible for driving sales, training, and meeting sales goals in the specified territory for all brands in the Kering Eyewear portfolio.
How Will You ContributeDrive sales in dedicated stores, working closely with the regional manager on strategies and initiatives to improve your businessAchieve sales goals across all brands and dedicated stores, actively seeking opportunities to push business and advance our brandsMaintain pristine merchandising of all Kering Eyewear brands, ensuring competitive facings and positioning on the floorRegularly visit department store accounts to build key relationships, push retail sales, merchandise and restock floors, maintain facings and positioning of brands, and general maintenance of businessUtilize reports (i.e., Skypad and Go Spot Check) to analyze and manage your business, efficientlyBuild strong working relationship with cross-functional departments (i.e., sales, marketing, store associates and management, etc.)Remain current on trends affecting the business and opportunities for growthProvide feedback to the regional manager regarding insight on missed opportunities, best-sellers, and competitive feedbackIdentify, manage, and execute in-store marketing initiatives (i.e., trunk shows, pop-ups, brand visibility moments) to drive the business and enhance brand awarenessProvide the highest possible customer service while visiting stores and manage follow-up with clients as needed based on repairs, damages, special requestsWho You Are1 year of retail sales experience; luxury and/or eyewear experience is a plusUnderstanding of luxury fashion categoryExceptional communication skills, follow through and precise attention to specifics retail is detailCollaborative, solution-oriented, and proactiveProven ability to drive positive customer experiences that build loyalty and deliver measurable resultsStrong written and verbal communication skillsStrong interpersonal skills and the ability to develop relationshipsProficiency with Microsoft Office software including Word, Excel, PowerPoint, OutlookHourly range for this position is $25-29
Schedule40 hours / 5 days per week, Tuesday-SaturdayTravel around the greater LA Metro area; candidate must have reliable car transportationWhy Work With Us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type: Agency
Start Date: 2026-05-18
Schedule: Full time
Organization: Kering Eyewear USA Inc.
Read LessIf you are a dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Role MissionAs the client advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.
Key AccountabilitiesClient Journey:
Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.Develop client base by recruiting new clients and developing existing ones.Leverage in-store technology to ensure every client's experience is smooth, pleasant, and relevant.Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.Create and add value to the client's experience by providing them with useful insights on local lifestyle trends (theater, arts, travel, etc.).Sales Excellence:
Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.Maintain a "one-Gucci-client" perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.Guide and inspire the client to make the best possible decision to buy the right product.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Brand & Product:
Using knowledge of Gucci and our products, engage with clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.Proactively attend trainings to gain insights on product knowledge.Ensure to be up to date on fashion trends and competitors (products, campaigns, fashion trends, services, etc.) and clients' segmentation to come up with the best possible solutions for our clients.Combines styling knowledge with the ability to offer products to best serve the client.Embody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.Operational Excellence:
Actively participate in all store operations such as stock maintenance, stock inventories, etc.Adhere to all policies and procedures with a focus on loss prevention and operational excellence.Accurately process all POS transactions and ensure accurate capture of client information.Contribute to upholding the visual display of all products following Gucci visual standards.Follow company grooming guidelines at all times and according to Gucci standards and policies.Ensure optimal levels of products on the sales floor in line with corporate policies and procedures.Manage general store administration and functionality.Key Requirements2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Deep knowledge about and passion for fashion and luxury.Excellent commercial awareness and client attitude.High flexibility and ability to adapt to different clients and complex situations.Strong communication skills.Ability to work in a fast-moving and dynamic environment.Work AuthorizationQualified candidates must have the proper work authorization to work in the United States.AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle starting with the candidate experience. If you are interested in becoming a Gucci dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com. When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range - New York
For individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $21.00- $24.00/hour.
EOE M/D/F/V
Read LessWe are currently seeking a Sales & Client Advisor (Keyholder) who will report to the Store Director. The Sales & Client Advisor (Keyholder) is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and expectations.
General ResponsibilitiesAchieve sales goalsOpening and closing of the storeEnsure stockroom is organized and is set up properly so staff can easily access merchandiseAssist management in overseeing day-to-day operations of storeWork towards balanced strengths in sales, operations, merchandising and personnel managementMaintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staffEnsure that customer complaints and feedback are handled appropriately and in a timely mannerSupport, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessaryEnforce all sustainability policies that are implemented by the company both locally and globallyStock, Inventory & Loss Prevention ManagementEnsure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational executionCash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank depositsVisual ManagementAssist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company's standardsEnsure that all company information related to visual standards, received from Store Manager and Corporate is communicated to the team as neededStore Maintenance ManagementOversee daily cleaning and physical up-keep of the inside and outside the storeFixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store propertyEnsure proper levels of supplies are on hand at all timesWho You Are3+ years of experience in a similar role, preferably within other retail or fashion companiesAbility to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)Proven ability to drive results in a selling role, exceeding individual and store goalsCommercial awareness and strong business acumen through a genuine passion for the fashion industryStrategic vision in order to develop the business and high level of personal performanceWhy Work With Us?This is an exciting opportunity to join Balenciaga's Atlanta Lenox Square team as a Sales & Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.
Job Type: Regular
Start Date: 2026-05-01
Schedule: Full time
Organization: Balenciaga America Inc.
Read Less