A government entity in Baltimore City has an immediate career opportunity for an experienced procurement expert to join their team. The Senior Purchasing Agent/Buyer performs a broad range of duties in connection with the timely purchase of supplies, equipment and services to support the on-going operation of schools and offices.
Responsibilities:
Prioritizes the execution of purchase orders, purchase requisitions and evaluates purchase requests to ensure proper pricing and vendor selection.Ensures supplier's compliance for assigned commodities with pricing templates that are loaded and maintained on eCommerce website. Buyer ensures supplier's compliance with contract terms and conditions, on-time delivery, quality and resolves pricing and invoice discrepancies. Prepares, distributes and evaluates public bids and requests for proposals for materials and services.Assists and advises schools in Enterprise purchasing activities.Investigates and resolves problems between agencies and vendors concerning the provision of commodities and services.Receives and processes requisitions for purchasing requirements of schools and officers.Creates and issues purchase orders resulting from the procurement process.Maintains files and databases used in the procurement process.Performs and promotes all activities in compliance with equal employment and non-discrimination policies; follows federal laws, state laws, school board policies and the professional standards.
Requirements:
Bachelor's degree in business administration, marketing or a related field. Degree must be from an accredited college or institution.C.P.P.B. with the Universal Public Purchasing Certification Council (UPPCC) is required within three years of hiring.Four years' experience in purchasing commodities and services.Experience with eCommerce suite applications such as Ariba, SAP or Oracle. Read LessDESCRIPTION:
Collector will negotiate with customers to arrive at the best resolution for our clients and the company by using compassion, empathy, and respect.
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Office Coordinator
Position Summary
We are seeking an organized and proactive Office Coordinator to support the day-to-day operations of a growing company. This role works closely with executive leadership and serves as a central point of coordination for administrative processes, vendor relationships, company events, employee recognition programs, and operational projects.
The Office Coordinator supports a variety of administrative, operational, financial, and coordination functions that are critical to the day-to-day success of the organization. The position requires strong organizational skills, attention to detail, sound judgment, and the ability to effectively manage competing priorities while following established processes and procedures.
Key Responsibilities
Process-Driven Financial Administration
Execute financial administrative tasks by strictly following Standard Operating Procedures (SOPs) created by the Finance department.
Manage accounts receivable collection communications.
Process deposits and maintain accurate financial records.
Perform basic ledger reconciliations and routine journal entries.
Ensure 100% accuracy and compliance with established financial procedures.
Systematic Culture & Milestone Tracking
Coordinate employee recognition and milestone programs.
Maintain employee milestone tracking systems.
Prepare birthday, anniversary, appreciation, and recognition cards.
Coordinate culture committee activities and logistics.
Ensure culture initiatives are executed proactively and consistently.
Structured Event Programming
Plan, coordinate, and execute company-sponsored events throughout the year.
Research vendors, obtain pricing, and manage contracts.
Track budgets, schedules, and event-related communications.
Manage event logistics from planning through execution.
Ensure events are completed on time, within budget, and without last-minute issues.
Operational Vendor Coordination
Serve as the primary point of contact for operational vendors and service providers.
Manage vendor relationships for uniforms, cell phones, merchandise, marketing materials, and other operational services.
Monitor vendor performance and service continuity.
Assist with cost management and vendor issue resolution.
SOP & Workflow Optimization
Maintain and organize administrative filing systems and operational documentation.
Audit and update SOPs, forms, and process documentation.
Support implementation and utilization of business software and database systems.
Identify opportunities to improve workflows and eliminate operational inefficiencies.
Ensure procedures remain current, accessible, and consistently followed.
Qualifications
Minimum of three years of experience in office administration, operations support, project coordination, or a related role.
Experience working within established procedures, workflows, and Standard Operating Procedures (SOPs).
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Ability to manage multiple priorities independently.
High attention to detail and accuracy.
Proficiency with Microsoft Office and Windows-based business applications.
Comfortable learning new systems, software, and databases.
Preferred Qualifications
Small business office administration experience.
Project coordination experience.
Accounts receivable, bookkeeping, or financial administration experience.
Vendor management and facilities coordination experience.
Event planning and logistics experience.
Construction operations, legal support, or contract administration experience.
Success Looks Like
Leadership spends minimal time on routine financial administration, vendor issues, or event logistics.
SOPs are current, organized, accessible, and consistently followed.
Company events are executed on time, within budget, and without last-minute scrambling.
Employee recognition and culture initiatives occur proactively rather than reactively.
Vendor relationships are stable, costs are controlled, and issues are resolved before they escalate.
Administrative systems, records, and documentation remain organized and up to date.
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DESCRIPTION:
Immediate start for Customer Service Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through Friday, with possible overtime available. The essential position will train in-person in Hunt Valley and then TRANSITION TO REMOTE after completing the on-site training.
RESPONSIBILITIES:
Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services
REQUIREMENTS:
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Read Less
DESCRIPTION:
The Client Support Specialist has a solid understanding of the company and day-to-day operations. In this role, you’ll follow established procedures and guidelines to make sure work is completed accurately and efficiently. Team members are organized into teams that focus on supporting specific groups, and there may be opportunities to move between teams based on business needs.
This position requires strong problem-solving skills and the ability to support key areas of a Financial Management Services organization, including processing, payroll, billing, and customer service.
RESPONSIBILITIES:
Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties:
Creates, completes, updates, and reviews employee and client records (PR, CS)Enters information into computer databases for effective record keeping (All)Administers new and existing DocuSign accounts (PR, CS)Prepares and sends documents via mail using approved communications (PR, CS)Ensures the proper naming and saving of documents in the document management system (PR, CS)Assists stakeholders in returning documents (PR, CS)Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS)Ensures all compliance standards are met for audit purposes (All)Performs timesheet reviewing (PY)Performs time-tracking (PY)Performs proofing & posting (PY)Reviews overlap and overtime reports (PY, CS)Makes and receives phone calls to support external and internal stakeholders (All)Accurately and efficiently completes payroll checklists for assigned agencies. Resolves any discrepancies that may exist in the document. (PY)Works with supervisor to identify strategies for reducing errors (All)Collaborates with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements (RFP’s) (CS, PY)Completes administrative tasks such as filing, copying, data entry, etc... (All)Prepares and submits invoices to agencies (B)Applies payments (B)Collects on unpaid claims (B)Maintains confidentiality of records relating to clients (All)Collaborates with other staff members to optimize delivery of services (All)Identifies opportunities to improve GT processes (All)Upholds company values and mission (All)
REQUIREMENTS:
Education:
High School Diploma or GED requiredAssociate degree preferred
Experience and Qualifications:
Position Summary:
Under the general supervision of the Deputy General Counsel, the Senior Counsel will be responsible for representing the agency in prosecuting lease enforcement and other landlord-tenant cases in court and/or in administrative proceedings pertaining to the agency’s Housing Choice Voucher Program. Additionally, the Senior Counsel may be responsible for drafting all legal documents pertaining to litigation or administrative matters, including but not limited to discovery materials, dispositive motions, pretrial and trial documents.
The Senior Counsel will be responsible for providing legal advice to management on issues involving public housing and Housing Choice Voucher programs. Additionally, the Senior Counsel may be responsible for assisting outside counsel in other cases in litigation. The Senior Counsel will be responsible for reviewing or drafting correspondence and other documents relevant to the agency’s operations.
This position manages a large landlord-tenant caseload and/or a caseload involving matters pertaining to the Housing Choice Voucher Program in a fast-paced environment.
Minimum Education, Training, and/or Experience:
Graduation from an accredited law school and three (3) years of experience in trial work and legal writing. An equivalent combination of education, training, and experience that provides the required knowledge and abilities may be considered sufficient.
A background in landlord-tenant law or federal regulations governing public housing and Housing Choice Voucher programs is preferred.
Must be a member of the Maryland Bar in good standing.
Physical Requirements:
Must be physically able to operate a variety of automated office machines, including computers, calculators, copiers, printers, facsimile machines, telephones, and related equipment.
Additional Information:
Drug-free workplace.All employees may be subject to random substance testing.Position requires satisfactory completion of a physical examination, including drug and alcohol screening.Exempt position.Selected applicant will be subject to a criminal background investigation.Read Less
IMMEDIATE job opportunity for certified traffic control flaggers to support paving operations throughout Maryland. Flaggers are paid weekly, with pay rates starting at $18 per hour. Shift times, locations, and compensation may vary. Ideal candidates will possess a valid ATSSA Flagger Certification, driver's license, and personal vehicle.
Kennedy Services provide certification opportunities to hard-working applicants without certification.
DESCRIPTION:
We are seeking Call Center Operators to serve as frontline personnel in a government call center environment operating 24 hours a day, 7 days a week. This on-site role is responsible for handling incoming and outgoing communications, including urgent calls, routine inquiries, call routing, paging support, and communication escalation. Call Center Operators play a critical role in ensuring accurate, timely, and professional communication while supporting operational continuity in a fast-paced, service-driven environment.
RESPONSIBILITIES:
Answer and manage incoming and outgoing calls in a high-volume call center environmentProcess routine and urgent communications in accordance with established proceduresInitiate paging and notification procedures when requiredDocument calls, messages, and communications accurately in designated systemsFollow escalation protocols for urgent or sensitive mattersProvide professional customer service and clear communication to callers and stakeholdersSupport TTY and other communication access services, as applicableMaintain accurate call logs and communication recordsEnsure all communications are handled in a timely, confidential, and professional mannerAdhere to all client, operational, and security protocols
REQUIREMENTS:
High school diploma or equivalent requiredApproximately 2 years of call center experience preferredExperience working with telephony systems and in customer service-focused environmentsStrong verbal and written communication skillsAbility to remain calm and professional in high-pressure situationsStrong attention to detail and ability to accurately document communicationsAbility to follow established procedures, escalation paths, and communication protocolsComfortable working in a 24/7 operational environment, including varying shifts as needed
PREFERRED QUALIFICATIONS:
Experience supporting a government, healthcare, emergency response, or mission-critical call center environmentExperience with paging systems, emergency communications, or dispatch-related supportFamiliarity with TTY or accessibility communication procedures
SHIFTS AVAILABLE:
1st Shift: 8:00am - 4:00pm EST2nd Shift: 4:00pm - 12:00am EST3rd Shift: 12:00am - 8:00am EST Read Less
DESCRIPTION:
The Customer Account Representative will help set up payment plans, document account issues, and assist with offering log term solutions to lower the amount due.
RESPONSIBILITIES:
Transponder and KTAG Support:Creating and updating customer accountsAssisting with account login and password issuesManaging account preferences and settingsOrdering and activating KTAG’sTroubleshooting KTAG issuesProcessing lost or stolen KTAG’sExplaining toll charges and billing statementsProcessing payments and resolving payment issuesSetting up and managing auto-payment optionsAddressing billing disputes and discrepanciesAssisting customers with account statementsExplaining policies and feesProcessing payments and disputesProviding information on toll rates, payment options, and locationsOffering guidance on using the DriveKS website or mobile app efficientlyAnswering questions about road closures, construction, and maintenanceAssisting customers with online account managementTroubleshooting issues with the DriveKS website or mobile appProviding guidance on using electronic payment methodsREQUIREMENTS:
Excellent phone etiquette with the ability to speak clearly and professionallyExperience with debt collections, call center work, or soft sales is a plusMust have a friendly and positive approach to difficult situationsAbility to remain calm under pressureType at least 25 wpm with >85% accuracyRead Less
DESCRIPTION:
Responsible for installing and maintaining electrical equipment in vehicles.
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