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Keck Medicine of USC
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  • Patient Safety Aide  

    - Los Angeles
    Patient Safety AideUSC is a smoke-free environment. USC is an equal op... Read More
    Patient Safety Aide

    USC is a smoke-free environment. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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  • Patient Care TechnicianThe Patient Care Technician provides nursing st... Read More
    Patient Care Technician

    The Patient Care Technician provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.

    Essential Duties

    Patient Satisfaction:

    Responds to patient call within 10 minutes.Anticipates pts needsProactively makes rounds to reduce patient callsMaintains positive behaviors toward patients and visitorsSmiles and is pleasant during all interactionsProvides RN with necessary data related to patient assessment.Contributes input into the patient's plan of care and accurately implements interventions on the patient's plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN directionVitalsDaily weightI & OHygiene: bath, peri-care, oral care, HS care, hair careMaintains clear and organized patient roomsAssist with meals/feedingAmbulation/mobility; turn bed patients every 2 hours, transfers from bed to chairProvides fresh water at beginning and end of shift and prnAppropriately prioritizes patient needs

    Safety:

    Ensures safe physical environment and ensures safe operation of patient-care equipmentCall light/telephone with reachFloors clear of fall hazardsMaintains uncluttered and easy access to bathroom, ambulation, and emergency equipment.CommodesWalkersShower chairsIV polesBedsTables/Chairs

    Documentation:

    Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.

    Communication:

    Makes presence known before entering a room or private areaIdentifies/introduces self to patient and visitorsExplains plan of care to the patientDoes not engage in inappropriate discussions regarding other patients and unit operationsKnows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments.Knows and follows line of communication within the department.Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner.Reports to RN/Charge Nurse patient's inability to perform self-care and describes actions taken which were ineffective.Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.

    Regulatory agency i.e.:

    Ensures that the unit is in continuous survey readinessNo food/drink in nurses stationNo open containers in patient pantryNo outside food in patient refrigeratorNo boxes etc. or floorStaff refrigerator kept cleanLinens covered at all timesKeep fire door closedMaintain clean/tidy nurses station, locker room, pantry

    Maintain patient confidentiality

    Ensures confidentiality of patient records and other written information

    Performs other related duties as assigned.

    Required Qualifications

    Req High school or equivalent

    Req Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)

    Req Ability to communicate effectively in English both verbally and in writing.

    Preferred Qualifications

    Pref 1 year Experience in a health care setting

    Required Licenses/Certifications

    Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.

    Req Basic Life Support (BLS) Healthcare Provider from American Heart Association

    Req Fire Life Safety Training (LA City)

    If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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  • Patient Care TechnicianThe Patient Care Technician provides nursing st... Read More
    Patient Care Technician

    The Patient Care Technician provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.

    Essential Duties:Patient Satisfaction: Responds to patient call within 10 minutes. Anticipates pts needs Proactively makes rounds to reduce patient calls Maintains positive behaviors toward patients and visitors Smiles and is pleasant during all interactions Provides RN with necessary data related to patient assessment. Contributes input into the patient's plan of care and accurately implements interventions on the patient's plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction Vitals Daily weight I & O Hygiene: bath, peri-care, oral care, HS care, hair care Maintains clear and organized patient rooms Assist with meals/feeding Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair Provides fresh water at beginning and end of shift and prn Appropriately prioritizes patient needsSafety: Ensures safe physical environment and ensures safe operation of patient-care equipment Call light/telephone with reach Floors clear of fall hazards Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. Commodes Walkers Shower chairs IV poles Beds Tables/ChairsDocumentation Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: Makes presence known before entering a room or private area Identifies/introduces self to patient and visitors Explains plan of care to the patient Does not engage in inappropriate discussions regarding other patients and unit operations Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. Knows and follows line of communication within the department. Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. Reports to RN/Charge Nurse patient's inability to perform self-care and describes actions taken which were ineffective. Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: Ensures that the unit is in continuous survey readiness No food/drink in nurses station No open containers in patient pantry No outside food in patient refrigerator No boxes etc. or floor Staff refrigerator kept clean Linens covered at all times Keep fire door closed Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications:Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

    The hourly rate range for this position is $22.00 - $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

    USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.

    Notice of Non-discriminationEmployment EquityRead USC's Clery Act Annual Security ReportUSC is a smoke-free environmentDigital Accessibility Read Less
  • Certified Nurse AssistantUnder the supervision of a licensed nurse, pr... Read More
    Certified Nurse Assistant

    Under the supervision of a licensed nurse, provides basic patient care to a group of assigned patients. Performs patient care responsibilities considering needs specific to the standard of care for the patient's age. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.

    Job Requirements:

    Education: Minimum (Required) High School Diploma or equivalent Preferred (Not required) Previous Nursing Assistant experience or completion of a formal Nursing Assistant course.

    Work Experience: Preferred (Not required) Prefer minimum of one-year recent experience in medical/surgical in an acute care hospital.

    Licenses and Certifications: Minimum (Required) Certified Nurse Assistant certification Basic Life Support

    Pay Transparency: The hourly rate range for this position is $21.00- $25.95. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

    USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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  • Patient Care Technician (PCT)The Patient Care Technician (PCT) provide... Read More
    Patient Care Technician (PCT)

    The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.

    Essential Duties:Patient Satisfaction: Responds to patient call within 10 minutes. Anticipates pts needs Proactively makes rounds to reduce patient calls Maintains positive behaviors toward patients and visitors Smiles and is pleasant during all interactions Provides RN with necessary data related to patient assessment. Contributes input into the patient's plan of care and accurately implements interventions on the patient's plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction Vitals Daily weight I & O Hygiene: bath, peri-care, oral care, HS care, hair care Maintains clear and organized patient rooms Assist with meals/feeding Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair Provides fresh water at beginning and end of shift and prn Appropriately prioritizes patient needsSafety: Ensures safe physical environment and ensures safe operation of patient-care equipment Call light/telephone with reach Floors clear of fall hazards Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. Commodes Walkers Shower chairs IV poles Beds Tables/ChairsDocumentation Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: Makes presence known before entering a room or private area Identifies/introduces self to patient and visitors Explains plan of care to the patient Does not engage in inappropriate discussions regarding other patients and unit operations Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. Knows and follows line of communication within the department. Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. Reports to RN/Charge Nurse patient's inability to perform self-care and describes actions taken which were ineffective. Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: Ensures that the unit is in continuous survey readiness No food/drink in nurses station No open containers in patient pantry No outside food in patient refrigerator No boxes etc. or floor Staff refrigerator kept clean Linens covered at all times Keep fire door closed Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications:Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

    The hourly rate range for this position is $22.00 - $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

    USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.

    Notice of Non-discriminationEmployment EquityRead USC's Clery Act Annual Security ReportUSC is a smoke-free environmentDigital Accessibility Read Less
  • Orthopaedic Clinic Medical AssistantEscorts patients to x-ray and exam... Read More
    Orthopaedic Clinic Medical Assistant

    Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the Orthopaedic Clinic. Other duties as assigned.

    Essential Duties: Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s). Escorts patients to exam rooms, performs vitals and enters all required information in Cerner. Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers. Covers front desk when needed for breaks, lunches, call outs, vacations. Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers. Returns patient phone calls in a timely manner in accordance with departmental policy. Casting and splinting removal and application as directed by the physician. Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately. Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times. Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards. Performs other duties as assigned.

    Required Qualifications: Req High School or equivalent Req 6 - 12 months At least 6 months casting experience in a an acute care setting Req Ability to communicate effectively in English both verbally and in writing. Preferred Qualifications: Pref Specialized/technical training Graduate from an accredited school of Orthopaedic Program. Pref Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program Pref 1 year; Combined education/experience as substitute for minimum experience Preferably a year of experience as a medical assistant in an acute care setting. Pref Spanish language skills. Pref Knowledge of medical terminology. Pref Familiarity with word processing, IDX, AS400 and scheduling software. Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Orthopaedic Technologist Certified (OTC) Must have one of the following: If no certificate upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. Registered Orthopaedic Technologist (ROT) from American Society of Orthopedic Professional (ASOP) Registered Orthopaedic Technologist (ROT) from National Board for Certification in the Orthopedic Specialties (NBCOS) Orthopaedic Technologist Certification (OTC) from the National Board for Certification of Orthopaedic Technologists (NBCOT)

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  • Monitor SecretaryThe Monitor Secretary is accountable to the Charge Nu... Read More
    Monitor Secretary

    The Monitor Secretary is accountable to the Charge Nurse, Nurse Manager, and/or the Director. Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate. Correctly interprets cardiac rhythms, conferring with appropriate resources on borderline cases. Communicates and documents changes in patient's cardiac rhythm with immediate communication to the RN of all significant changes. Runs strips per unit routine, PRN and in emergency situations. Correctly utilizes the hospital charge system and helps identify nursing charges. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals. Performs receptionist functions for the department. Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate. Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required.

    Job Qualifications

    Education: High School or equivalent

    Work Experience: 1 year Secretarial experience in an acute care hospital setting.

    Knowledge, Skills and Abilities

    Ability to read, write, and speak English.Possess basic computer skills.

    Licenses/Certifications

    Basic Life Support (BLS) Healthcare Provider from American Heart AssociationArrhythmia Certificate

    Job Summary

    The monitor secretary functions as the department receptionist by answering calls, observing cardiac screens, and assisting with the administrative requirements for admitting and discharging patients from the department. The Monitor Secretary applies effective verbal and non-verbal communication skills to achieve organizational service goals of customer satisfaction and to support a positive work environment. The Monitor Secretary demonstrates the ability to function within an interdisciplinary team to promote optimal patient outcomes.

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  • Patient Access Representative/Scheduler The Patient Access Representat... Read More
    Patient Access Representative/Scheduler The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients' needs and desires and ability to recognize and direct immediate health concerns, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned. Essential Duties Registration Process /Check In Process 1. Acts as the positive "face" of the Health Center as the main point of contact for participants and families 2. Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions 3. Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy 4. Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate 5. Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. 6. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. 7. Maintain all delegated worklists (tasks) through the electronic medical record 8. Effective, efficient, and safe use of equipment. 9. Handles patient requests and questions appropriately 10. Provides benefit plan and eligibility information to participants, providers, unions, employers, and others 11. Adheres to the Culinary Health Center and Keck Medicine of USC NV PC policies and procedures. 12 Performs duties as care coordinator when assigned. Medical Assistant Duties 1. Determines patient care needs and directs patients accordingly. 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow. 3. Prepares and administers adult and pediatric immunizations according to provider's orders 4. Prepares patients for examinations. Obtains and records vital signs 5. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. 6. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. 7. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 8. Assists the physician with exams and procedures. 9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor. 10. Schedules patient appointments. Performs other duties as assigned. Required Qualifications: Req High School or equivalent Req Specialized/technical training Graduate from an accredited Medical Assistant Diploma/Certificate Program required. Req 0-1 year Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant. Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant. Req Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff. Req Knowledgeable in Electronic Health records, and various computer programs such as word, and excel. Req Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently. Req Must be comfortable with computers and medical terminology. Preferred Qualifications: Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant. Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Pref Emergency Medical Technician Valid EMT Certification The hourly rate range for this position is $22.00 $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law. Read Less
  • Medical Assistant II As a Medical Assistant II, the incumbent will pro... Read More
    Medical Assistant II As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, rooming patients, setting up equipment and instruments, assisting providers with performing exams and procedures, cleaning and stocking exam rooms, and providing proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. In addition, the Medical Assistant II will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Essential Duties: Clinical Duties Accurately document, record, and update patient's medical history, and all other medical information as requested by provider, in electronic and/or paper medical record. Perform all necessary tests for providers to adequately diagnose patients. May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered. May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered. May administer immunizations, injections and medication, within scope of practice and as per provider's orders, and complies with immunization and medication administration handling and storage policy and procedure. Provide assistance to physicians during minor procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing. Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills. Be willing to be trained and use newer technologies (training will be provided). Assist and educate patients on how to take their medications. Handle daily schedule to assure that patients are seen at proper intervals. Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials. Properly clean/disinfect instruments and equipment routinely. Prepare the necessary supplies for diagnostic testing, exams, and procedures. Provide basic maintenance of all clinic equipment. Ensure instruments and devices are clean, fully functional, and sterilized if necessary. Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate. Consult with physician concerning test results and alert physician to positive test results or test abnormalities. Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel. Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. Monitor and track work requests. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. Obtain, document and update in appropriate system(s) all necessary patient information. Provide technical support services where needed. General Administrative Duties Triage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records. Respond to patient messages and/or voicemails, same day. Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed. For cancellations and no-shows, follow appropriate steps as per policy. Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities. Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff. Assist providers in performing schedule changes. Review active worklist(s) and address patient account needs. Always maintain and protect patient confidentiality. Keep clinic and patient reception area(s) organized and neat. Maintain adequate levels of front and back-office supplies. Assist with abstracting, scanning, and cataloging paper records into the electronic record. Support and participate in department huddles and team meetings. Demonstrate KNOWN service standards. Greet Patients and Perform Check-In/Out Process Interface with electronic medical records and scheduling system(s). Provide excellent customer service. Verify/update demographic and insurance information. Confirm/obtain Primary Care Provider and Referring Provider information. Scan insurance/ID card(s) and any other pertinent insurance material(s). Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient's signature(s) on all relevant forms. Assure patient has completed patient questionnaire(s), as needed. For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate. Accurately collect co-payments/deductibles and patient's fees for services via check, cash, or credit card and document, per protocol. Arrive patients using the proper registration system(s). Politely inform patients of possible delays relating to their appointments. Collate chart appropriately. Perform patient encounter in computer system(s). Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient's provider(s). Provide disposable dark glasses (i.e., mydriatic specs) for patient's that have been dilated. Make calls for patient transportation, upon appropriate patient request. Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. Patient Registration and Appointment Scheduling Obtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions. Verify coverage with appropriate insurance or health care plan carrier. Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s). Ensure patients are accurately scheduled. Input validated patient registration information into the organization's information systems. Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient's appointments. Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location. Provide information to callers regarding the department and its patient care services. Correctly enter patients' recalls for patients' future visits in the appropriate practice management systems. For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty. Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. "Other documentation" may include, for example, pertinent notes from previously seen providers. Provide location and office hours of emergency services to patients who state they are experiencing an emergency. Perform other duties or projects, as assigned, or requested. Required Qualifications: Req High school or equivalent Req Specialized/technical training Graduate Read Less
  • Therapy Aide The Therapy Aide assists in all aspects of direct and ind... Read More
    Therapy Aide The Therapy Aide assists in all aspects of direct and indirect delivery of care to our patients. Under the direction of the Department Director, the Therapy Aide performs tasks delegated by the therapist, chief(s), or director. Major duties include assisting with patient scheduling, updating potential referrals from the surgery schedule, creating scheduling tags for new referrals, transcribing schedules, setting up and cleaning treatment areas, assisting with patient treatment, cleaning and maintaining equipment, stocking linens and supplies, performing clerical functions, communicating effectively, documenting as required, and completing other assigned activities. Essential duties include assisting the Physical Therapist in treating patients, this may involve the applications of heat, cold, electrical stimulation, ultrasound, JOBST compression, whirlpool, massage or monitoring an established exercise program. The aide will be able to demonstrate competency in the utilization of all modalities and to understand their precautions and contraindications. Follows all safety procedures as well as all departmental policies and procedures. Maintains the patient's rights and maintains a safe environment. Works with the team to promote the highest quality patient care possible. Identify situations requiring a Physical Therapist's attention within the first 30 days of employment. Obtains information in order to have a current knowledge base for the child, adolescent, adult and geriatric patient population; attends one in-service per month applicable to their job duties. After receiving training, will be able to pass the CPR written test and practical demonstration. Assists a PT Coordinator or the PMR Director as requested within the scope of their capabilities. Able to write accurate daily treatment notes. Demonstrates a basic understanding of the science behind modalities utilized. Able to perform all basic duties to the satisfaction of a PT Coordinator according to the job's performance appraisal. Ensures that the equipment and the work areas are in an orderly, clean condition: Sets up treatment areas Cleans hydrotherapy tanks following department procedures Cleans equipment as necessary Reports any unsafe equipment and / or condition. Learns to assist with basic receptionist tasks: Answering phone calls. Transfers telephone calls to other departments. Understands the use of office equipment. Greets patients, notify therapists of their arrival and directs them to the appropriate area. Understands all areas of the hospital at a basic level to assist patients. Required qualifications include a high school diploma or equivalent, 1 year experience in a Physical Therapy Department working in an aide position, utilizing modalities as indicated in the major functions, duties and responsibilities area. Able to follow oral and written instructions in English and to effectively communicate with patients, Physical Therapists and other departments. Report patient issues, departmental concerns, or interdepartmental problems to the supervising therapist. Read and understand the policy and procedure manual. Demonstrate compliance with safety, hazardous waste, and infection control procedures. Utilizes proper body mechanics with patients in order to prevent injury to patient or self. Work assigned shifts, approved overtime, and weekends as requested. Adheres to all departmental policies and procedures, including annual updates of emergency procedures. Preferred qualifications include a bachelor's degree in Health Sciences field. Required licenses/certifications include Basic Life Support (BLS) Healthcare Provider from American Heart Association and Fire Life Safety Training (LA City). Read Less

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