Position Summary
The Residential Fiber Installation Technician is responsible for installing, activating, and troubleshooting fiber optic services at residential customer locations. This role combines technical installation work with customer service and requires individuals who are dependable, mechanically inclined, and comfortable working independently in the field.
No prior fiber experience is required for the right candidate. We provide paid training and development opportunities for individuals looking to enter the telecommunications industry.
Responsibilities
• Install Fiber-to-the-Home (FTTH) services for residential customers
• Route and fish cables through residential structures
• Install customer-premise equipment including modems and related hardware
• Perform service activations, turn-ups, and cutovers
• Troubleshoot connectivity issues when necessary
• Maintain accurate documentation and reporting through company systems
• Deliver exceptional customer service during all interactions
• Follow all company and customer safety requirements
• Maintain company quality standards and production goals
Qualifications
Preferred:
• FTTH installation experience
• Broadband, cable, telecom, satellite, or low-voltage experience
• Experience working in customer homes
Required:
• Valid driver's license
• Ability to work independently
• Strong customer service skills
• Mechanical aptitude and willingness to learn
• Ability to safely use ladders and hand tools
• Ability to lift, carry, and move installation equipment
• Ability to pass background check and drug screening
Ideal Backgrounds
We encourage candidates from the following industries to apply:
• Fiber Technicians
• Cable Technicians
• Satellite Installers
• Low Voltage Technicians
• Security Installers
• Structured Cabling Technicians
• Electrician Helpers
• Construction Technicians
• Military Veterans
• Mechanically inclined entry-level candidates
Training Program
New hires participate in a paid training program covering:
• Fiber technology fundamentals
• Safety procedures
• Reporting systems
• Customer interaction standards
• Installation best practices
• Company processes and procedures
Most candidates can become independently productive within approximately 30 days or less.
Schedule
• Full-time work available
• Some weekend work required
• Flexible schedule based on customer demand
• Consistent workload in growing fiber markets
Benefits
• W2 employment
• Retirement program
• Career advancement opportunities
• Paid training
• Long-term growth opportunities within a rapidly expanding organization
Pre-Employment Requirements
• Background check
• Drug screening
• Ability to meet customer safety requirements
• Ability to obtain required customer credentials and identification
Join a company committed to long-term growth, quality workmanship, and building careers in the telecommunications industry.
Company DescriptionAbout KCI:Location: - Remote - May require periodic travel to site in Chantilly, VA
Schedule: Full-Time 1st shift
Start Date: Immediate
Position Overview
We are seeking an experienced Project Coordinator to support a large-scale data center project currently underway in the Atlanta market.
This role will focus heavily on project scheduling, timeline management, progress tracking, reporting, and Smartsheets administration. The ideal candidate will be comfortable working with large amounts of project data, coordinating information from Project Managers and field teams, and maintaining accurate project schedules and reporting tools.
This is an excellent opportunity for someone who enjoys organization, project controls, scheduling, and supporting large, complex construction or technology projects.
Key Responsibilities
Maintain and update project schedules within SmartsheetsCreate and manage Gantt charts, project trackers, and reporting dashboardsEnter, validate, and organize project data received from Project Managers, leadership, subcontractors, and field personnelTrack project milestones, durations, predecessor relationships, dependencies, and completion statusMonitor schedule changes and update project timelines accordinglyGenerate reports and provide schedule updates to Project Managers and leadership teamsImport and export project data between spreadsheets and SmartsheetsAssist with schedule forecasting and progress trackingSupport coordination efforts across multiple project stakeholdersHelp identify schedule risks, delays, and potential impacts to project completionRequired Qualifications
Previous experience as a Project Coordinator, Project Scheduler, Project Controls Coordinator, Project Administrator, or similar roleStrong experience using SmartsheetsExperience creating and maintaining Gantt chartsStrong understanding of project schedules, task dependencies, durations, and predecessor relationshipsAdvanced Microsoft Excel and spreadsheet skillsStrong organizational and communication skillsAbility to manage multiple priorities in a fast-paced project environmentAbility to work independently with minimal supervisionPreferred Qualifications
Data center, construction, structured cabling, telecommunications, or technology project experienceExperience supporting large-scale infrastructure projectsExperience working alongside Project Managers and Program ManagersFamiliarity with project controls, scheduling, and progress reportingIdeal Candidate
The ideal candidate can quickly step into an active project environment and immediately begin supporting schedule management efforts. This individual should be highly organized, detail-oriented, and comfortable managing complex project data while supporting leadership with accurate reporting and schedule updates.
Company DescriptionAbout KCI:Location: Charlotte, NC | Atlanta, GA | Nashville, TN | Memphis, TN | Tampa, FL
Travel: Approximately 25%
Schedule: Varying Day and Night Shift
On-Call Rotation: Approximately 2 Weeks Per Month
Company Vehicle Provided for travel to site
Position Summary
We are seeking an experienced OSP Fiber Splicer to support the installation, maintenance, troubleshooting, and restoration of fiber optic networks throughout the Southeast. This position requires advanced ribbon and loose-tube splicing experience, strong troubleshooting capabilities, and the ability to work independently in both planned and emergency response situations. The ideal candidate will have a strong understanding of OSP fiber networks, be comfortable working with buried and aerial infrastructure, and possess the technical skills necessary to diagnose issues, interpret network documentation, and complete high-quality splice work in demanding field environments.
Key Responsibilities
Perform ribbon and loose-tube fiber splicing on OSP fiber networks.Conduct fiber restoration and troubleshooting activities on existing networks.Perform mid-span access on fiber cables and install drops as required.Build and maintain splice enclosures and fiber distribution points.Read and interpret network designs, splice diagrams, construction drawings, and fiber assignment documentation.Conduct OTDR testing, fault isolation, and fiber certification testing.Complete transfer tube work and enclosure modifications.Support maintenance and emergency restoration activities as part of an on-call rotation.Maintain accurate splice records, test documentation, and as-built information.Operate company vehicle safely and professionally.Work closely with operations, engineering, and project teams to ensure network reliability and project completion.
Required Qualifications
5+ years of OSP fiber splicing experience.Advanced experience with ribbon fiber and loose-tube splicing.Strong troubleshooting and fault isolation capabilities.Experience performing mid-span access and drop installations.Ability to read network designs, splice matrices, and fiber documentation.Experience working with buried fiber infrastructure.Experience with OTDR testing and fiber certification.Valid Driver's License and acceptable driving record.REAL ID compliant.OSHA 10 Certification.CPR Certification.Ability to participate in an on-call rotation.Ability to work both day and night shifts as needed.
Preferred Qualifications
Experience with aerial fiber construction.Experience supporting carrier, ISP, utility, or enterprise fiber networks.FOA, ETA, or manufacturer fiber certifications.Confined Space Certification.OSHA 30 Certification.
Interview Process
Qualified candidates should expect both a technical interview and hands-on skills assessment. The skills evaluation may include splice enclosure construction, mid-span access, drop installation, transfer tube work, and troubleshooting exercises.
Company DescriptionAbout KCI:Job Summary:
We are seeking a highly skilled and self-motivated Technician to join our structured cabling team. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest standards of quality and organization.
Key Responsibilities:
Terminate low voltage cables (Cat 5e, Cat 6, fiber optics, etc.) to connectors, patch panels, and network devices with precision and accuracy.Install and/or program IP adresses onto CamerasPerform cable testing using appropriate tools to ensure continuity, signal strength, and adherence to industry standards (e.g., ANSI/TIA/EIA).Accurately label cables, patch panels, and other network components, ensuring clarity and consistency.Route, dress, and manage cabling in a neat and organized manner, adhering to best practices for cable management and aesthetics.Read and interpret project documentation, blueprints, and wiring schematics to execute installations with minimal supervision.Troubleshoot and resolve cabling issues, ensuring all systems are fully operational.Maintain a clean and organized workspace, ensuring all installations are aesthetically pleasing and meet safety standards.Follow all safety protocols, including adherence to OSHA guidelines and site-specific safety requirements.Document work performed, including test results and installation updates, for project reporting.Qualifications:
High School Diploma or equivalent; relevant certifications (e.g., BICSI, CompTIA Network+) are a plus.1+ years of experience in low voltage cabling installation and termination.Proficient in terminating Cat 5e/6/6A cables, fiber optics, and coaxial cables.Ability to test, label, and document cabling installations with minimal supervision.Strong understanding of industry standards (e.g., ANSI/TIA/EIA) and best practices for structured cabling.Familiarity with cable testing tools such as Fluke testers or similar devices.Excellent organizational and cable management skills.Ability to work independently, solve problems, and manage time efficiently.Physical ability to lift up to 50 lbs, climb ladders, and work in confined spaces.Preferred Qualifications:
Experience working in data centers, commercial buildings, or other structured environments.BICSI Installer or Technician certification.Work Environment:
The position requires working in various commercial and industrial settings, with occasional work in confined spaces or elevated areas.Company DescriptionAbout KCI:Job Summary:
We are seeking a highly skilled and self-motivated Technician to join our structured cabling team. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest standards of quality and organization.
Key Responsibilities:
Terminate low voltage cables (Cat 5e, Cat 6, fiber optics, etc.) to connectors, patch panels, and network devices with precision and accuracy.Install and/or program IP adresses onto CamerasPerform cable testing using appropriate tools to ensure continuity, signal strength, and adherence to industry standards (e.g., ANSI/TIA/EIA).Accurately label cables, patch panels, and other network components, ensuring clarity and consistency.Route, dress, and manage cabling in a neat and organized manner, adhering to best practices for cable management and aesthetics.Read and interpret project documentation, blueprints, and wiring schematics to execute installations with minimal supervision.Troubleshoot and resolve cabling issues, ensuring all systems are fully operational.Maintain a clean and organized workspace, ensuring all installations are aesthetically pleasing and meet safety standards.Follow all safety protocols, including adherence to OSHA guidelines and site-specific safety requirements.Document work performed, including test results and installation updates, for project reporting.Qualifications:
High School Diploma or equivalent; relevant certifications (e.g., BICSI, CompTIA Network+) are a plus.1+ years of experience in low voltage cabling installation and termination.Proficient in terminating Cat 5e/6/6A cables, fiber optics, and coaxial cables.Ability to test, label, and document cabling installations with minimal supervision.Strong understanding of industry standards (e.g., ANSI/TIA/EIA) and best practices for structured cabling.Familiarity with cable testing tools such as Fluke testers or similar devices.Excellent organizational and cable management skills.Ability to work independently, solve problems, and manage time efficiently.Physical ability to lift up to 50 lbs, climb ladders, and work in confined spaces.Preferred Qualifications:
Experience working in data centers, commercial buildings, or other structured environments.BICSI Installer or Technician certification.Work Environment:
The position requires working in various commercial and industrial settings, with occasional work in confined spaces or elevated areas.Company DescriptionAbout KCI:Job Description – Access Control & Security Installation Technician
Position Summary
We are seeking an experienced Access Control & Security Installation Technician to support a new construction data center project. The technician will be responsible for the installation, wiring, and configuration of access control and CCTV systems, including panels, controllers, card readers, and IP cameras. This is a hands-on role requiring strong technical skills and the ability to work with minimal supervision.
Key Responsibilities
Install, terminate, and wire access control panels, boards, and door controllers.Mount and wire card readers, door contacts, request-to-exit devices, strikes, and mag locks.Read and interpret wiring diagrams, riser drawings, and device layout plans.Program, assign IP addresses, and perform basic configuration on IP cameras.Perform firmware upgrades/downgrades as required for camera deployment.Mount, aim, and install cameras at designated locations throughout the data center.Test, verify, and troubleshoot access control and camera installations.Ensure neat and professional cabling (dressing, labeling, fire-stopping where needed).Coordinate with site leads, general contractors, and project managers to ensure tasks are completed on schedule.Work safely in a construction environment and follow all site safety and security requirements.Qualifications
2+ years of experience in access control/security system installation (data center or commercial environment preferred).Strong knowledge of wiring access control panels, boards, and devices.Hands-on experience with IP camera installation, IP addressing, and basic network setup.Ability to perform firmware updates/downgrades on security devices.Familiarity with low-voltage wiring standards and best practices.Ability to read and follow construction drawings and technical documentation.Experience working on new construction projects (data center experience highly preferred).OSHA 10/30 certification preferred (or willingness to obtain).Must be able to lift 50 lbs, work on ladders, and perform cabling overhead or in tight spaces.Must pass background checks and comply with data center access requirements.Why Join Us?
Opportunity to work on a hyperscale data center project with leading-edge technology.Gain valuable experience across both access control and IP video systems.Be part of a growing team with opportunities for long-term career growth.Company DescriptionAbout KCI:Job Summary:
We are seeking a highly skilled and self-motivated Technician to join our structured cabling team. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest standards of quality and organization.
Key Responsibilities:
Terminate low voltage cables (Cat 5e, Cat 6, fiber optics, etc.) to connectors, patch panels, and network devices with precision and accuracy.Install and/or program IP adresses onto CamerasPerform cable testing using appropriate tools to ensure continuity, signal strength, and adherence to industry standards (e.g., ANSI/TIA/EIA).Accurately label cables, patch panels, and other network components, ensuring clarity and consistency.Route, dress, and manage cabling in a neat and organized manner, adhering to best practices for cable management and aesthetics.Read and interpret project documentation, blueprints, and wiring schematics to execute installations with minimal supervision.Troubleshoot and resolve cabling issues, ensuring all systems are fully operational.Maintain a clean and organized workspace, ensuring all installations are aesthetically pleasing and meet safety standards.Follow all safety protocols, including adherence to OSHA guidelines and site-specific safety requirements.Document work performed, including test results and installation updates, for project reporting.Qualifications:
High School Diploma or equivalent; relevant certifications (e.g., BICSI, CompTIA Network+) are a plus.1+ years of experience in low voltage cabling installation and termination.Proficient in terminating Cat 5e/6/6A cables, fiber optics, and coaxial cables.Ability to test, label, and document cabling installations with minimal supervision.Strong understanding of industry standards (e.g., ANSI/TIA/EIA) and best practices for structured cabling.Familiarity with cable testing tools such as Fluke testers or similar devices.Excellent organizational and cable management skills.Ability to work independently, solve problems, and manage time efficiently.Physical ability to lift up to 50 lbs, climb ladders, and work in confined spaces.Preferred Qualifications:
Experience working in data centers, commercial buildings, or other structured environments.BICSI Installer or Technician certification.Work Environment:
The position requires working in various commercial and industrial settings, with occasional work in confined spaces or elevated areas.Company DescriptionAbout KCI:Job Summary:
We are seeking a highly skilled and self-motivated Technician to join our structured cabling team. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest standards of quality and organization.
Key Responsibilities:
Terminate low voltage cables (Cat 5e, Cat 6, fiber optics, etc.) to connectors, patch panels, and network devices with precision and accuracy.Install and/or program IP adresses onto CamerasPerform cable testing using appropriate tools to ensure continuity, signal strength, and adherence to industry standards (e.g., ANSI/TIA/EIA).Accurately label cables, patch panels, and other network components, ensuring clarity and consistency.Route, dress, and manage cabling in a neat and organized manner, adhering to best practices for cable management and aesthetics.Read and interpret project documentation, blueprints, and wiring schematics to execute installations with minimal supervision.Troubleshoot and resolve cabling issues, ensuring all systems are fully operational.Maintain a clean and organized workspace, ensuring all installations are aesthetically pleasing and meet safety standards.Follow all safety protocols, including adherence to OSHA guidelines and site-specific safety requirements.Document work performed, including test results and installation updates, for project reporting.Qualifications:
High School Diploma or equivalent; relevant certifications (e.g., BICSI, CompTIA Network+) are a plus.1+ years of experience in low voltage cabling installation and termination.Proficient in terminating Cat 5e/6/6A cables, fiber optics, and coaxial cables.Ability to test, label, and document cabling installations with minimal supervision.Strong understanding of industry standards (e.g., ANSI/TIA/EIA) and best practices for structured cabling.Familiarity with cable testing tools such as Fluke testers or similar devices.Excellent organizational and cable management skills.Ability to work independently, solve problems, and manage time efficiently.Physical ability to lift up to 50 lbs, climb ladders, and work in confined spaces.Preferred Qualifications:
Experience working in data centers, commercial buildings, or other structured environments.BICSI Installer or Technician certification.Work Environment:
The position requires working in various commercial and industrial settings, with occasional work in confined spaces or elevated areas.Company DescriptionAbout KCI:Job Summary:
We are seeking a highly skilled and self-motivated Technician to join our structured cabling team. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest standards of quality and organization.
Key Responsibilities:
Terminate low voltage cables (Cat 5e, Cat 6, fiber optics, etc.) to connectors, patch panels, and network devices with precision and accuracy.Install and/or program IP adresses onto CamerasPerform cable testing using appropriate tools to ensure continuity, signal strength, and adherence to industry standards (e.g., ANSI/TIA/EIA).Accurately label cables, patch panels, and other network components, ensuring clarity and consistency.Route, dress, and manage cabling in a neat and organized manner, adhering to best practices for cable management and aesthetics.Read and interpret project documentation, blueprints, and wiring schematics to execute installations with minimal supervision.Troubleshoot and resolve cabling issues, ensuring all systems are fully operational.Maintain a clean and organized workspace, ensuring all installations are aesthetically pleasing and meet safety standards.Follow all safety protocols, including adherence to OSHA guidelines and site-specific safety requirements.Document work performed, including test results and installation updates, for project reporting.Qualifications:
High School Diploma or equivalent; relevant certifications (e.g., BICSI, CompTIA Network+) are a plus.1+ years of experience in low voltage cabling installation and termination.Proficient in terminating Cat 5e/6/6A cables, fiber optics, and coaxial cables.Ability to test, label, and document cabling installations with minimal supervision.Strong understanding of industry standards (e.g., ANSI/TIA/EIA) and best practices for structured cabling.Familiarity with cable testing tools such as Fluke testers or similar devices.Excellent organizational and cable management skills.Ability to work independently, solve problems, and manage time efficiently.Physical ability to lift up to 50 lbs, climb ladders, and work in confined spaces.Preferred Qualifications:
Experience working in data centers, commercial buildings, or other structured environments.BICSI Installer or Technician certification.Work Environment:
The position requires working in various commercial and industrial settings, with occasional work in confined spaces or elevated areas.Company DescriptionAbout KCI:Fiber Installation Helper
Nashville, TN | Large Commercial Stadium Project
Position Overview
We are seeking Fiber Pullers to support a large-scale fiber optic installation project in Nashville, TN. This is an excellent opportunity for individuals looking to gain experience in the telecommunications and fiber optic industry. Helpers will work alongside experienced fiber technicians and splicers, assisting with fiber installation activities, material handling, lift spotting, site logistics, and general project support.
The ideal candidate is dependable, safety-focused, comfortable working in active construction environments, and willing to learn from experienced telecommunications professionals.
Responsibilities
Assist fiber technicians and splicers with daily installation activitiesSpot technicians operating lifts and elevated work platformsSupport fiber pulling operations throughout the projectStage, organize, and transport materials throughout the job siteAssist with routing fiber through pathways and cable management systemsMaintain safe work areas around lifts and installation activitiesHelp load, unload, and distribute materials and equipmentPerform general site cleanup and housekeepingFollow directions from project leads and supervisorsAdhere to all site safety requirements and procedures
Qualifications
Required
Reliable transportationAbility to work in a construction environmentAbility to lift and carry materials throughout the workdayComfortable working around ladders and aerial liftsStrong work ethic and positive attitudeAbility to follow directions and work as part of a teamPreferred
Previous construction, labor, warehouse, or telecommunications experienceOSHA 10 CertificationLift CertificationCPR CertificationExperience working on commercial construction sitesAssistance with certain certifications may be available as needed.
Schedule
Monday through Friday, approximately 6:00 AM – 2:30 PM. Overtime may be available based on project demands.
PPE Requirements
Candidates must provide work boots. Required PPE may include a hard hat, safety vest, safety glasses, and gloves. Reimbursement may be available for required PPE items excluding work boots.
Background Requirements
Drug screen and background check required.
Ideal Candidate
This position is ideal for someone looking to get started in the telecommunications or fiber optic industry. The successful candidate will be dependable, safety-conscious, eager to learn, and willing to support a high-performing fiber installation team on a large-scale commercial project.
Company DescriptionAbout KCI: