Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.
JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.
We are seeking a highly organized and motivated individual to join our team as a Desktop Support Queue Manager. This vital role ensures the efficient and timely resolution of end-user technical issues by managing the desktop support queue within Remedy. The Queue Manager will be responsible for triaging, prioritizing, and assigning incoming tickets to Desktop Support Technicians, monitoring ticket progress, and ensuring adherence to Service Level Agreements (SLAs). This position requires a strong understanding of desktop support principles combined withe xceptional interpersonal and communication skills.
CERTIFICATIONS REQUIRED:
SECURITY CLEARANCE: Currently possess an active Secret clearance - verification required
SHIFT: Day Shift - Full time on-site at Joint Base Andrews (JBA), Maryland
PRIMARY RESPONSIBILITIES:
QUALIFICATIONS
PREFERRED QUALIFICATIONS
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.
JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.
CERTIFICATIONS REQUIRED:
SECURITY CLEARANCE: Currently possess an active Secret clearance - verification required
SHIFT: Day Shift - Full time on-site at Joint Base Andrews (JBA), Maryland
PRIMARY RESPONSIBILITIES:
KaylaTek is seeking a TEMPEST Analyst/Manager that will be responsible for overseeing and managing all aspects of TEMPEST certification processes within the organization. This individual will ensure that our products and facilities meet the stringent requirements for TEMPEST certification, providing assurance to our customers and stakeholders of the security of our systems.
QUALIFICATIONS
PREFERRED QUALIFICATIONS
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.
Employee Benefit Offerings
Medical, Dental, Vision, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD&D Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more!
KaylaTek has an exciting opportunity supporting the AFNCR IT contract at Joint Base Andrews, MD. The Data Center Manager will support the 844th Communications Group at Joint Base Andrews (JBA). This role includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains for the development of the Consolidated Communications Center (CCC) building. The preferred candidate will have excellent communications skills, a strong customer service orientation and experience serving as an advisor to Chief Architect and other Government/ Contractor staff and managers.
Location: Joint Base Andrews (JBA), Maryland - 100% on site
Desired Certifications: DoD 8140 compliant certification and Data Center Management Certification a plus
Security Clearance: Active Secret Clearance to start (no interims)
PRIMARY RESPONSIBILITIES:
Basic Qualifications
Desired Qualifications
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
MUST BE A US CITIZEN
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
KaylaTek is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
E-VERIFY AND BACKGROUND CHECKS
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts a background check on all candidates post offer though PROScreening LLC.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts background checks (criminal, education, prior employment and professional certifications/licensing) on all candidates post offer though PROScreening LLC.
The Air Force National Capital Regional (AFNCR) IT Services Contract also requires pre-employment drug testing and annual drug testing for all hires to work on contract with the Air Force. This is at no cost the candidate/employee
Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.
KaylaTek is seeking a Operations Watch Technician to day shift at Joint Base Andrews, MD who will be responsible for for monitoring the Air Force National Capital Region network and critical services using System Center Operations Manager (SCOM), SolarWinds, and site-specific tools.
JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.
CERTIFICATIONS REQUIRED: CompTIA Security+ CE or IAT Level II equivalent
SECURITY CLEARANCE: Currently possess an active Secret clearance
We are seeking a highly attentive and skilled Operations Watch Specialist to join our dedicated team responsible for 24/7 network monitoring and incident management. This role requires a strong understanding of network and server technologies,proficiency with monitoring tools like SolarWinds and SCOM, and the ability to quickly assess and escalate incidents effectively. The ideal candidate possesses excellent communication skills and a keen eye for detail to ensure the smooth operation of our network infrastructure.
PRIMARY RESPONSIBILITIES:
BASIC QUALIFICATIONS:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts background checks (criminal, education, prior employment and professional certifications/licensing) on all candidates post offer though PROScreening LLC.
The Air Force National Capital Regional (AFNCR) IT Services Contract also requires pre-employment drug testing and annual drug testing for all hires to work on contract with the Air Force. This is at no cost the candidate/employee
