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KATELLA STANTON LLC
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Job Openings

  • Front Desk Agent  

    - Westminster
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
    ResponsibilitiesMonitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds Read Less
  • Property Maintenance Person  

    - Westminster
    Job DescriptionJob DescriptionPosition Summary:The Property Maintenanc... Read More
    Job DescriptionJob DescriptionPosition Summary:The Property Maintenance Person is responsible for the overall maintenance of the property and equivalent as assigned by themembers of Management. The Property Maintenance Person functions as a member of the Maintenance Team.

    Primary Duties and Responsibilities:This document is no way states or implies that these are the only duties to be performed by the individual occupying this position. This is arepresentative list of the general duties, and is not intended to be all-inclusive. The following requirements may change depending on theindividual property and may change over time.

    • People Excellence: Exhibit a Heard of Service for the Guests and Team Members with a dedication to great customerservice and teamwork.

    • Product Excellence: Repair and Maintain the property as outlined in the Maintenance Standard Operating Procedure (SOP)which includes the following:¨ Complete duties as outlines in the Preventative Maintenance Program¨ Conduct routine maintenance orders as scheduled in PMS system.¨ Complete Maintenance Request Forms¨ Record and keep required maintenance records¨ Maintain swimming pool¨ Perform paint and drywall repair¨ Maintenance and repair common areas¨ Perform routine electrical and plumbing maintenance throughout the property¨ Maintain and make adjustments to the climatic control systems¨ Install and program television sets¨ Keep work shop in order and tool kit inventory in place. Report par stock needs to manager¨ Maintain tools and equipment¨ Notify Management where major repairs are needed¨ Partner with any assigned vendors performing work on the property including Regional Maintenance

    Guest Excellence: Assist guests with maintenance problems related to their stay at the property in order to create a positiveguest experience

    Partner Excellence: Partner with Clean Team and Welcome Team to ensure a quality product and experience for the guest. Mayperform duties from other positions as needed or assigned in order to maintain proper operations of the property.

    Other Duties: Participate in all training and safety meetings. Miscellaneous other tasks as required and assigned by the GeneralManager or any other member of Management which may include cross functional job duties. All Team Members are expectedto always act in a safe manner and report any unsafe conditions to your supervisor immediately.

    MINIMUM QUALIFICATIONS AND REQUIREMENTS• Basic reading and writing skills• Basic communication skills• Able to pass a property maintenance assessment• Prior experience with property maintenance, preferably in the hospitality environment• Ability to work with minimal supervision and follow written and verbal work instructions• Working safely is a condition of employment. Safety is everyone’s responsibility.• New hires must meet all Motel 6 employment qualifications in place of time of hiring

    ESSENTIAL FUNCTIONS:The individual occupying this position must be able to perform essential job functions and the general duties andresponsibilities with or without reasonable accommodation. The physical demand level for this position is Heavy.The following requirements may change depending on the individual property and according to the confines of the workspaceavailable for any required task:

    Constant Activity (2/3rds or more of work time)• Move about property to inspect for necessary repairs at a moderate pace• Walk about property to inspect for necessary repairs at a moderate pace• Simple grasping at a moderate pace• Firm power grasping at a moderate pace• Reaching of all levels• Pushing and pulling (for example, using cart to transport supplies, tools, or equipment such as a power washer)• Lift clipboard, hand tools, light bulbs up to 20 lbs.

    Frequent Activity (1/3rd to 2/3rd of work time)• Stand to paint, inspect rooms, record data• Manipulation skills• Lift and carry bags of garbage, boxes of supplies, ladders, and other items between 11 and 40 pounds• Kneel, crouch, and reach as necessary to repair plumbing and air conditioning units, paint, maintain property• Bend and stoop at waist/torso at a moderate pace

    Occasional Activity (Up to 1/3rd of work time)• Sit to record data in the computer and for meetings• Climb stairs and ladders• Balance to climb• Lift 5-gallon pails of paint, a/c units, and other items between 40 and 100 lbs.• Bend and twist neck and head

    Additional Critical Functions• Use of Senses: Ability to communicate, smell, near and far acuity, depth perception, color vision and field of vision• Cognitive Factors: Reading and writing comprehension, basic math/calculations, complex problem solving, computerwork, (i.e., electronic email, typing notes, data entry, accessing company systems)• Environmental Factors: Working around equipment and mechanical moving parts, walking on uneven ground,exposure to weather and extreme temperatures, exposure to cleaning and chemicals. Read Less
  • Front Desk Agent  

    - Westminster
    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryEmploye... Read More
    Job DescriptionJob DescriptionBenefits:
    401(k)Competitive salaryEmployee discountsFlexible scheduleFree uniforms
    Benefits/Perks
    Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  

    Responsibilities
    Monitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications 
    Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds
    Read Less
  • Property Maintenance Person  

    - Westminster
    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsTrainin... Read More
    Job DescriptionJob DescriptionBenefits:
    401(k)Employee discountsTraining & development
    Position Summary:
    The Property Maintenance Person is responsible for the overall maintenance of the property and equivalent as assigned by the
    members of Management. The Property Maintenance Person functions as a member of the Maintenance Team.

    Primary Duties and Responsibilities:
    This document is no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a
    representative list of the general duties, and is not intended to be all-inclusive. The following requirements may change depending on the
    individual property and may change over time.

    • People Excellence: Exhibit a Heard of Service for the Guests and Team Members with a dedication to great customer
    service and teamwork.

    • Product Excellence: Repair and Maintain the property as outlined in the Maintenance Standard Operating Procedure (SOP)
    which includes the following:
    ¨ Complete duties as outlines in the Preventative Maintenance Program
    ¨ Conduct routine maintenance orders as scheduled in PMS system.
    ¨ Complete Maintenance Request Forms
    ¨ Record and keep required maintenance records
    ¨ Maintain swimming pool
    ¨ Perform paint and drywall repair
    ¨ Maintenance and repair common areas
    ¨ Perform routine electrical and plumbing maintenance throughout the property
    ¨ Maintain and make adjustments to the climatic control systems
    ¨ Install and program television sets
    ¨ Keep work shop in order and tool kit inventory in place. Report par stock needs to manager
    ¨ Maintain tools and equipment
    ¨ Notify Management where major repairs are needed
    ¨ Partner with any assigned vendors performing work on the property including Regional Maintenance

    Guest Excellence: Assist guests with maintenance problems related to their stay at the property in order to create a positive
    guest experience

    Partner Excellence: Partner with Clean Team and Welcome Team to ensure a quality product and experience for the guest. May
    perform duties from other positions as needed or assigned in order to maintain proper operations of the property.

    Other Duties: Participate in all training and safety meetings. Miscellaneous other tasks as required and assigned by the General
    Manager or any other member of Management which may include cross functional job duties. All Team Members are expected
    to always act in a safe manner and report any unsafe conditions to your supervisor immediately.

    MINIMUM QUALIFICATIONS AND REQUIREMENTS
    • Basic reading and writing skills
    • Basic communication skills
    • Able to pass a property maintenance assessment
    • Prior experience with property maintenance, preferably in the hospitality environment• Ability to work with minimal supervision and follow written and verbal work instructions
    • Working safely is a condition of employment. Safety is everyone’s responsibility.
    • New hires must meet all Motel 6 employment qualifications in place of time of hiring

    ESSENTIAL FUNCTIONS:
    The individual occupying this position must be able to perform essential job functions and the general duties and
    responsibilities with or without reasonable accommodation. The physical demand level for this position is Heavy.
    The following requirements may change depending on the individual property and according to the confines of the workspace
    available for any required task:

    Constant Activity (2/3rds or more of work time)
    • Move about property to inspect for necessary repairs at a moderate pace
    • Walk about property to inspect for necessary repairs at a moderate pace
    • Simple grasping at a moderate pace
    • Firm power grasping at a moderate pace
    • Reaching of all levels
    • Pushing and pulling (for example, using cart to transport supplies, tools, or equipment such as a power washer)
    • Lift clipboard, hand tools, light bulbs up to 20 lbs.

    Frequent Activity (1/3rd to 2/3rd of work time)
    • Stand to paint, inspect rooms, record data
    • Manipulation skills
    • Lift and carry bags of garbage, boxes of supplies, ladders, and other items between 11 and 40 pounds
    • Kneel, crouch, and reach as necessary to repair plumbing and air conditioning units, paint, maintain property
    • Bend and stoop at waist/torso at a moderate pace

    Occasional Activity (Up to 1/3rd of work time)
    • Sit to record data in the computer and for meetings
    • Climb stairs and ladders
    • Balance to climb
    • Lift 5-gallon pails of paint, a/c units, and other items between 40 and 100 lbs.
    • Bend and twist neck and head

    Additional Critical Functions
    • Use of Senses: Ability to communicate, smell, near and far acuity, depth perception, color vision and field of vision
    • Cognitive Factors: Reading and writing comprehension, basic math/calculations, complex problem solving, computer
    work, (i.e., electronic email, typing notes, data entry, accessing company systems)
    • Environmental Factors: Working around equipment and mechanical moving parts, walking on uneven ground,
    exposure to weather and extreme temperatures, exposure to cleaning and chemicals.

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany