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Karius
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  • Clinical Laboratory Associate II  

    - Redwood City
    Job DescriptionJob DescriptionAbout KariusKarius is a life science, ve... Read More
    Job DescriptionJob Description

    About Karius

    Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.

     

    Position Summary

    The Clinical Laboratory Associate II (CLA II) is an enthusiastic, self-motivated individual with great communication skills.  Along with the duties described below, this individual performs sample receiving and accessioning, performs routine preventive equipment and instrument maintenance, and assists in the performance of high complexity laboratory testing on patient specimens under the direct supervision of a CLS. The CLA II must demonstrate a high level of individual responsibility and accountability and possess the ability to perform to the requirements listed below. The CLA II must be comfortable in a rapidly evolving Biotech start-up environment. 

     

    Why Should You Join Us?

    Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

     

    Reports to: Sr. Manager, Clinical Laboratory Operations

     

    Location: Redwood City, CA

     

    Primary Responsibilities

    Under supervision of licensed personnel, perform high complexity testing for commercial samples in accordance with applicable regulatory requirements and laboratory SOPs.

    For non-commercial or clinical study samples, perform routine molecular test procedures including specimen processing, nucleic acid extraction, quantitative analysis, PCR, library construction, sequencing, and data analysis.

    Receive, unpackage, and accession inbound samples per relevant SOPs; collaborate with the customer support team to obtain information necessary to complete the accessioning process.

    Prepare samples for processing in accordance with good laboratory practices and established contamination control procedures.

    Operate high-throughput integrated automation workstations and utilize laboratory information management systems (LIMS) and other infrastructure software in the performance of job duties

    Perform and document routine preventive maintenance for laboratory equipment and instruments.

    Support regulatory compliance through adherence to laboratory policies and procedures, and accurately document work performed.

    Flag SOPs for update; author or revise laboratory SOPs as directed.

    Identify, escalate, and support process improvement initiatives as appropriate.

    Provide training and support to junior or new laboratory staff as assigned.

    Perform all delegated activities as assigned in support of established timelines and quality standards.

    Perform additional duties as assigned by supervisory or laboratory leadership personnel

    In addition to those listed above, perform all duties and responsibilities of the CLA I position.

    What’s Fun About the Job?

    Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters.
     

    Travel: No travel required.

     

    Physical Requirements

    Hours and days may vary depending on operational needs

    Standing or sitting for long periods of time may be necessary.

    May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation 

    Manual dexterity as repetitive manual pipetting may be necessary

    Some lifting (up to 25 pounds) may be necessary

     

    Position Requirements

    Bachelor’s degree in Biological science or similar field required. 

    3+ (three) years of clinical laboratory experience, with 2+ (two) years of pertinent industry experience and increasing levels of responsibility within a molecular biology laboratory.

    Demonstrated ability to manage projects independently, or with minimal supervision.

    Prior experience with Next-Generation Sequencing (NGS) preferred.

    Knowledge of aseptic techniques used in a microbiology laboratory is highly preferred.

     

    Personal Qualifications

    Demonstrates personal accountability of assigned work and processes, consistently delivering results with quality, consistency, and attention to detail.

    Recognizes, communicates, and escalates issues, risks, or deviations in a timely and transparent manner.   

    Adapts effectively to changing priorities and operational demands in a dynamic laboratory environment.

    Demonstrates awareness of how individual responsibilities impact adjacent workflows and overall laboratory operations.

    Demonstrates curiosity and learning agility, seeking to understand broader laboratory processes beyond immediate tasks and remaining open to feedback, coaching, and continuous skill development.

    Maintains a collaborative, respectful, and team-oriented approach to daily operations.

    Disclaimer

    The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

     

    Equal Opportunity Employer

    At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities.

    Read Less
  • Sr. Clinical Laboratory Associate  

    - Redwood City
    Job DescriptionJob DescriptionAbout KariusKarius is a life science, ve... Read More
    Job DescriptionJob Description

    About Karius

    Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.

     

    Position Summary

    The Sr. Clinical Laboratory Associate (Sr. CLA) is an enthusiastic, self-motivated individual with great communication skills. Along with the duties described below, this individual leads and organizes efforts around sample receiving and accessioning, performance of routine preventive equipment and instrument maintenance, and provides assistance in the performance of high complexity laboratory testing on patient specimens under the direct supervision of a CLS. The Sr. CLA must demonstrate an exceptional level of individual accountability and possess the ability to perform the requirements listed below. The Sr. CLA must be comfortable in a rapidly evolving Biotech start-up environment. 

     

    Why Should You Join Us?

    Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

     

    Reports to: Sr. Manager, Clinical Laboratory Operations

     

    Location: Redwood City, CA

     

    Primary Responsibilities

    Under supervision of licensed personnel, perform high complexity testing for commercial samples in accordance with applicable regulatory requirements and laboratory SOPs.

    For non-commercial or clinical study samples, perform routine molecular test procedures including specimen processing, nucleic acid extraction, quantitative analysis, PCR, library construction, sequencing, and data analysis.

    Support operational lab staff with sample receiving and accessioning per relevant

    standard operating procedures (SOPs); serve as primary point of contact with the

    customer support team to obtain information necessary to complete the accessioning

    process.

    Prepare samples for processing in accordance with good laboratory practices and

    established contamination control procedures.

    Operate high-throughput integrated automation workstations and utilize laboratory

    information management systems (LIMS) and other infrastructure software in the

    performance of job duties

    Coordinates directly with the procurement department to ensure reagents and

    materials are available, qualified, and supplied to the laboratory for optimal

    performance of daily workflow. Assists in ordering and identification of alternative

    suppliers as necessary.

    Perform and document routine preventive maintenance for laboratory equipment and

    instruments.

    Support regulatory compliance through adherence to laboratory policies and

    procedures, and accurately document work performed.

    Author and revise laboratory SOPs with minimal direction, ensuring applicable

    regulatory requirements are reflected in controlled documents.

    Identify, escalate, and lead process improvement initiatives; monitor and report on

    post-implementation performance.

    Supports the coordination of daily CLA activities under the direction of the Supervisor.

    Serve as point trainer for assigned processes and procedures; coordinate with

    management to support competency assessments as appropriate.

    Perform additional duties as assigned by supervisory or laboratory leadership personnel.

    What’s Fun About the Job?

    Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters.
     

    Travel: No travel required.

     

    Physical Requirements

    Hours and days may vary depending on operational needs

    Standing or sitting for long periods of time may be necessary.

    May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation 

    Manual dexterity as repetitive manual pipetting may be necessary

    Some lifting (up to 25 pounds) may be necessary

     

    Position Requirements

    Bachelor’s degree in Biological science or similar field required. 

    5+ (five) years of clinical laboratory experience, with 4+ (four) years of pertinent industry experience and increasing levels of responsibility within a molecular biology laboratory

    Demonstrated ability to manage projects independently, or with minimal supervision.

    Prior experience with Next-Generation Sequencing (NGS) preferred.

    Knowledge of aseptic techniques used in a microbiology laboratory is highly preferred.

     

    Personal Qualifications

    Demonstrates personal accountability and ownership of assigned work and processes, consistently delivering results with quality, consistency, and attention to detail

    Proactively identifies, communicates, and escalates issues, risks, or deviations in a timely and transparent manner    

    Adapts effectively to changing priorities and operational demands in a dynamic laboratory environment

    Demonstrates awareness of how individual responsibilities impact upstream and downstream laboratory operations

    Serves as a knowledgeable resource to peers, providing guidance and support to junior laboratory personnel

    Demonstrates curiosity and learning agility, seeking to understand laboratory processes beyond immediate scope and remaining open to feedback, coaching, and continuous skill development

    Maintains a collaborative, respectful, and team-oriented approach to daily operations 

    Disclaimer

    The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

     

    Equal Opportunity Employer 

    At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities.

    Read Less
  • Remote Clinical Sales Manager (Mid-Atlantic)  

    - Dallas County
    About Karius Karius is a venture-backed life science startup focused o... Read More
    About Karius Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide. Position Summary This represents an incredible opportunity to join a growing life sciences company poised to revolutionize the Infectious Disease diagnostics market. We are expanding the launch of our proprietary, Next-Generation Sequencing test in hospitals and health systems across the U.S. Joining Karius in our commercialization effort will both accelerate your career and advance our vision to see a world where infectious disease is no longer a major threat to human health. The Clinical Sales Manager is responsible for the sales efforts of Karius in a defined regional territory, focusing on relationships with infectious disease physicians, lab directors, C-level executives, and other clinical leaders throughout a hospital system. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Regional Sales Director Territory: North and South Carolina, with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Grow sales revenue and test volume in territory by establishing new business in hospitals while increasing volume in existing hospitals. Introduce a transformational, life-saving diagnostic technology which will change the world of infectious disease by engaging key stakeholders in the hospital that are involved with the decision process to implement new diagnostic tests. • Collaboration with Inside Sales, Customer Success, Medical Affairs, and Marketing to achieve territory and company goals. • Develop thought leaders and early adopters for this new approach to infectious disease diagnosis. • Help establish the foundation and culture of a world-class commercial organization. • Build, manage and nurture market-based/regional territory, comprising hospital advanced degree or MBA a plus. • 5 years of sales/business development experience in Life Sciences / Biotech, Medical Device, Diagnostic Equipment, and/or Pharmaceutical industries. • Valid driver's license. • Previous success in introducing transformational, novel products or services to physicians and hospitals which have changed clinical practice prior to significant peer-reviewed publications or inclusion in guidelines for support. • Robust network of existing relationships in hospitals and health systems, across microbiology labs, send-out labs, physician groups, C-level executives, and administrators of clinical functions. • Strong vision and planning capabilities to grow the territory. • Excellent business acumen combined with outstanding analytical aptitude and problem-solving skills. • Strong ability to develop relationships from C-level executives to physicians and lab directors, building credibility through subject matter and industry expertise. • Demonstrated track record of top sales achievement, meeting and exceeding sales objectives. • Experience with multi-level account management. Personal Qualifications • Entrepreneurial spirit and is comfortable multitasking and working in a fast-paced, ambiguous, growth-oriented environment. • Team player willing to collaborate with all customer facing teams to share best practices. • Ability to set priorities, allocate resources, take accountability and achieve results. • Strong presentation acumen and negotiation skills, ability to manage and facilitate engaging discussions with both small and large groups. • Unquestionable personal code of ethics, integrity, confidentiality and ability to build trusting and professional relationships. • Passionate about the mission and reputation of Karius while investing in the culture as the company grows. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities. $118,337 - $177,505 a year Read Less
  • Remote Clinical Sales Manager (Capitol)  

    - Maricopa County
    About Karius Karius is a venture-backed life science startup focused o... Read More
    About Karius Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide. Position Summary This represents an incredible opportunity to join a growing life sciences company poised to revolutionize the Infectious Disease diagnostics market. We are expanding the launch of our proprietary, Next-Generation Sequencing test in hospitals and health systems across the U.S. Joining Karius in our commercialization effort will both accelerate your career and advance our vision to see a world where infectious disease is no longer a major threat to human health. The Clinical Sales Manager is responsible for the sales efforts of Karius in a defined regional territory, focusing on relationships with infectious disease physicians, lab directors, C-level executives, and other clinical leaders throughout a hospital system. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Regional Sales Director Territory: Washington DC, Maryland, and Virginia with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Grow sales revenue and test volume in territory by establishing new business in hospitals while increasing volume in existing hospitals. Introduce a transformational, life-saving diagnostic technology which will change the world of infectious disease by engaging key stakeholders in the hospital that are involved with the decision process to implement new diagnostic tests. • Collaboration with Inside Sales, Customer Success, Medical Affairs, and Marketing to achieve territory and company goals. • Develop thought leaders and early adopters for this new approach to infectious disease diagnosis. • Help establish the foundation and culture of a world-class commercial organization. • Build, manage and nurture market-based/regional territory, comprising hospital advanced degree or MBA a plus. • 5 years of sales/business development experience in Life Sciences / Biotech, Medical Device, Diagnostic Equipment, and/or Pharmaceutical industries. • Valid driver's license. • Previous success in introducing transformational, novel products or services to physicians and hospitals which have changed clinical practice prior to significant peer-reviewed publications or inclusion in guidelines for support. • Robust network of existing relationships in hospitals and health systems, across microbiology labs, send-out labs, physician groups, C-level executives, and administrators of clinical functions. • Strong vision and planning capabilities to grow the territory. • Excellent business acumen combined with outstanding analytical aptitude and problem-solving skills. • Strong ability to develop relationships from C-level executives to physicians and lab directors, building credibility through subject matter and industry expertise. • Demonstrated track record of top sales achievement, meeting and exceeding sales objectives. • Experience with multi-level account management. Personal Qualifications • Entrepreneurial spirit and is comfortable multitasking and working in a fast-paced, ambiguous, growth-oriented environment. • Team player willing to collaborate with all customer facing teams to share best practices. • Ability to set priorities, allocate resources, take accountability and achieve results. • Strong presentation acumen and negotiation skills, ability to manage and facilitate engaging discussions with both small and large groups. • Unquestionable personal code of ethics, integrity, confidentiality and ability to build trusting and professional relationships. • Passionate about the mission and reputation of Karius while investing in the culture as the company grows. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities. $118,337 - $177,505 a year Read Less
  • Remote Medical Science Liaison (Houston)  

    - Fayette County
    About Karius Karius is a life science, venture-backed clinical metagen... Read More
    About Karius Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions. Position Summary We are looking for an outstanding Medical Science Liaison (MSL) to join our commercial team in a role that blends scientific expertise with commercial impact. Unlike traditional MSL positions, this role is fully embedded within the commercial organization and carries a shared sales goal alongside the Clinical Sales Manager (CSM). The MSL is expected to be a strategic partner, working closely with their CSM to educate, influence, and drive behavior change that leads to increased adoption and integration of the Karius tests. The MSL will guide optimal adoption of Karius products and provide clinicians the education needed to successfully employ cutting edge technology to advance patient care. This is a unique opportunity for scientifically grounded individuals who thrive in collaborative, goal-oriented environments and who are motivated by improving patient care through influence and action. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Director, Medical Science Liaison Territory: Greater Houston area, with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Partner with the Clinical Sales Manager to collaborate on the achievement of shared territory goals by facilitating the appropriate adoption and informed clinical use of Karius tests. • Deliver clinical and scientific expertise in customer-facing engagements to drive demand, remove barriers to adoption, and position the Karius tests as critical diagnostic tools. • Lead and tailor presentations (e.g., Grand Rounds, ASP meetings, M Read Less
  • Remote Customer Success Representative I  

    - Durham County
    About Karius Karius is a venture-backed life science startup that is t... Read More
    About Karius Karius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position Summary Karius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. *** Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities • Provide high-quality support via phone, email, and help tickets for any inbound customer requests • Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates • Liaise with the Medical Affairs team for escalations regarding Karius test results • Liaise with production laboratory personnel regarding sample processing and reporting issues • Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job? Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical Requirements Subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements • Bachelor’s or higher degree in Biological Sciences preferred. • 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required • Experience working with hospital laboratories and clinicians preferred. • Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications • Ability to handle customer contacts in a professional and knowledgeable manner. • Ability to work independently. • Excellence in the handling of Personal Health Information (PHI). • Excellent verbal and written communication skills. • Basic Office and G Suite skills. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour Read Less
  • Remote Clinical Sales Manager (Western NY & PA)  

    - Maricopa County
    About Karius Karius is a venture-backed life science startup focused o... Read More
    About Karius Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide. Position Summary This represents an incredible opportunity to join a growing life sciences company poised to revolutionize the Infectious Disease diagnostics market. We are expanding the launch of our proprietary, Next-Generation Sequencing test in hospitals and health systems across the U.S. Joining Karius in our commercialization effort will both accelerate your career and advance our vision to see a world where infectious disease is no longer a major threat to human health. The Clinical Sales Manager is responsible for the sales efforts of Karius in a defined regional territory, focusing on relationships with infectious disease physicians, lab directors, C-level executives, and other clinical leaders throughout a hospital system. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Regional Sales Director Territory: Western New York and Western Pennsylvania with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Grow sales revenue and test volume in territory by establishing new business in hospitals while increasing volume in existing hospitals. Introduce a transformational, life-saving diagnostic technology which will change the world of infectious disease by engaging key stakeholders in the hospital that are involved with the decision process to implement new diagnostic tests. • Collaboration with Inside Sales, Customer Success, Medical Affairs, and Marketing to achieve territory and company goals. • Develop thought leaders and early adopters for this new approach to infectious disease diagnosis. • Help establish the foundation and culture of a world-class commercial organization. • Build, manage and nurture market-based/regional territory, comprising hospital advanced degree or MBA a plus. • 5 years of sales/business development experience in Life Sciences / Biotech, Medical Device, Diagnostic Equipment, and/or Pharmaceutical industries. Valid driver's license. • Previous success in introducing transformational, novel products or services to physicians and hospitals which have changed clinical practice prior to significant peer-reviewed publications or inclusion in guidelines for support. • Robust network of existing relationships in hospitals and health systems, across microbiology labs, send-out labs, physician groups, C-level executives, and administrators of clinical functions. • Strong vision and planning capabilities to grow the territory. • Excellent business acumen combined with outstanding analytical aptitude and problem-solving skills. • Strong ability to develop relationships from C-level executives to physicians and lab directors, building credibility through subject matter and industry expertise. • Demonstrated track record of top sales achievement, meeting and exceeding sales objectives. • Experience with multi-level account management. Personal Qualifications • Entrepreneurial spirit and is comfortable multitasking and working in a fast-paced, ambiguous, growth-oriented environment. • Team player willing to collaborate with all customer facing teams to share best practices. • Ability to set priorities, allocate resources, take accountability and achieve results. • Strong presentation acumen and negotiation skills, ability to manage and facilitate engaging discussions with both small and large groups. • Unquestionable personal code of ethics, integrity, confidentiality and ability to build trusting and professional relationships. • Passionate about the mission and reputation of Karius while investing in the culture as the company grows. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities. $118,337 - $177,505 a year Read Less
  • Remote Customer Success Representative I  

    - El Paso County
    About Karius Karius is a venture-backed life science startup that is t... Read More
    About Karius Karius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position Summary Karius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. *** Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities • Provide high-quality support via phone, email, and help tickets for any inbound customer requests • Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates • Liaise with the Medical Affairs team for escalations regarding Karius test results • Liaise with production laboratory personnel regarding sample processing and reporting issues • Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job? Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical Requirements Subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements • Bachelor’s or higher degree in Biological Sciences preferred. • 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required • Experience working with hospital laboratories and clinicians preferred. • Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications • Ability to handle customer contacts in a professional and knowledgeable manner. • Ability to work independently. • Excellence in the handling of Personal Health Information (PHI). • Excellent verbal and written communication skills. • Basic Office and G Suite skills. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour Read Less
  • Remote Clinical Sales Manager (New England)  

    - Bernalillo County
    About Karius Karius is a venture-backed life science startup focused o... Read More
    About Karius Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide. Position Summary This represents an incredible opportunity to join a growing life sciences company poised to revolutionize the Infectious Disease diagnostics market. We are expanding the launch of our proprietary, Next-Generation Sequencing test in hospitals and health systems across the U.S. Joining Karius in our commercialization effort will both accelerate your career and advance our vision to see a world where infectious disease is no longer a major threat to human health. The Clinical Sales Manager is responsible for the sales efforts of Karius in a defined regional territory, focusing on relationships with infectious disease physicians, lab directors, C-level executives, and other clinical leaders throughout a hospital system. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Regional Sales Director Territory: The New England Area (Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, and Vermont) with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Grow sales revenue and test volume in territory by establishing new business in hospitals while increasing volume in existing hospitals. Introduce a transformational, life-saving diagnostic technology which will change the world of infectious disease by engaging key stakeholders in the hospital that are involved with the decision process to implement new diagnostic tests. • Collaboration with Inside Sales, Customer Success, Medical Affairs, and Marketing to achieve territory and company goals. • Develop thought leaders and early adopters for this new approach to infectious disease diagnosis. • Help establish the foundation and culture of a world-class commercial organization. • Build, manage and nurture market-based/regional territory, comprising hospital advanced degree or MBA a plus. • 5 years of sales/business development experience in Life Sciences / Biotech, Medical Device, Diagnostic Equipment, and/or Pharmaceutical industries. • Valid driver's license. • Previous success in introducing transformational, novel products or services to physicians and hospitals which have changed clinical practice prior to significant peer-reviewed publications or inclusion in guidelines for support. • Robust network of existing relationships in hospitals and health systems, across microbiology labs, send-out labs, physician groups, C-level executives, and administrators of clinical functions. • Strong vision and planning capabilities to grow the territory. • Excellent business acumen combined with outstanding analytical aptitude and problem-solving skills. • Strong ability to develop relationships from C-level executives to physicians and lab directors, building credibility through subject matter and industry expertise. • Demonstrated track record of top sales achievement, meeting and exceeding sales objectives. • Experience with multi-level account management. Personal Qualifications • Entrepreneurial spirit and is comfortable multitasking and working in a fast-paced, ambiguous, growth-oriented environment. • Team player willing to collaborate with all customer facing teams to share best practices. • Ability to set priorities, allocate resources, take accountability and achieve results. • Strong presentation acumen and negotiation skills, ability to manage and facilitate engaging discussions with both small and large groups. • Unquestionable personal code of ethics, integrity, confidentiality and ability to build trusting and professional relationships. • Passionate about the mission and reputation of Karius while investing in the culture as the company grows. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities. $118,337 - $177,505 a year Read Less
  • Remote Clinical Sales Manager (Capitol)  

    - Maricopa County
    About Karius Karius is a venture-backed life science startup focused o... Read More
    About Karius Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide. Position Summary This represents an incredible opportunity to join a growing life sciences company poised to revolutionize the Infectious Disease diagnostics market. We are expanding the launch of our proprietary, Next-Generation Sequencing test in hospitals and health systems across the U.S. Joining Karius in our commercialization effort will both accelerate your career and advance our vision to see a world where infectious disease is no longer a major threat to human health. The Clinical Sales Manager is responsible for the sales efforts of Karius in a defined regional territory, focusing on relationships with infectious disease physicians, lab directors, C-level executives, and other clinical leaders throughout a hospital system. Why Should You Join Us? Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Regional Sales Director Territory: Washington DC, Maryland, and Virginia with deep knowledge and experience in the greater metropolitan area health systems. Primary Responsibilities • Grow sales revenue and test volume in territory by establishing new business in hospitals while increasing volume in existing hospitals. Introduce a transformational, life-saving diagnostic technology which will change the world of infectious disease by engaging key stakeholders in the hospital that are involved with the decision process to implement new diagnostic tests. • Collaboration with Inside Sales, Customer Success, Medical Affairs, and Marketing to achieve territory and company goals. • Develop thought leaders and early adopters for this new approach to infectious disease diagnosis. • Help establish the foundation and culture of a world-class commercial organization. • Build, manage and nurture market-based/regional territory, comprising hospital advanced degree or MBA a plus. • 5 years of sales/business development experience in Life Sciences / Biotech, Medical Device, Diagnostic Equipment, and/or Pharmaceutical industries. • Valid driver's license. • Previous success in introducing transformational, novel products or services to physicians and hospitals which have changed clinical practice prior to significant peer-reviewed publications or inclusion in guidelines for support. • Robust network of existing relationships in hospitals and health systems, across microbiology labs, send-out labs, physician groups, C-level executives, and administrators of clinical functions. • Strong vision and planning capabilities to grow the territory. • Excellent business acumen combined with outstanding analytical aptitude and problem-solving skills. • Strong ability to develop relationships from C-level executives to physicians and lab directors, building credibility through subject matter and industry expertise. • Demonstrated track record of top sales achievement, meeting and exceeding sales objectives. • Experience with multi-level account management. Personal Qualifications • Entrepreneurial spirit and is comfortable multitasking and working in a fast-paced, ambiguous, growth-oriented environment. • Team player willing to collaborate with all customer facing teams to share best practices. • Ability to set priorities, allocate resources, take accountability and achieve results. • Strong presentation acumen and negotiation skills, ability to manage and facilitate engaging discussions with both small and large groups. • Unquestionable personal code of ethics, integrity, confidentiality and ability to build trusting and professional relationships. • Passionate about the mission and reputation of Karius while investing in the culture as the company grows. Disclaimer The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity Employer At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities. $118,337 - $177,505 a year Read Less

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