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Kana Hotel Group
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  • Breakfast Host  

    - Savannah
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be... Read More
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean  and standardized presentation. • Taking inventory of food, beverages and supplies needed for each day • Ordering or purchasing food supplies • Preparing foods such as fresh fruit, coffee and juices • Setting up serving dishes/trays, utensils, cups and other products • Setting out/arranging cold food such as sweet rolls, muffins and cereal • Clearing and cleaning tables as they are vacated • Wiping up spills • Removing trash • Restocking self-service food and supplies as needed • Washing serving equipment and returning it to storage • Returns reusable food supplies to storage • Vacuums & sweeps carpets & floors • Mops floors  • Dusts, brushes, polishes, & vacuums furniture • Dusts & cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window  sills, vents, etc.; using appropriate cleaners designated by immediate supervisor • Inspects areas for safety hazards & for the operating conditions of equipment • Reports lost & found articles, maintenance problems (common areas) to your immediate  supervisor and maintenance  • Providing excellent guest service • Wear proper clothing based on company policy and brand standard including non-slip shoes • Other duties as assigned  Education/Experience • One year hostess experience in restaurant is required • Prior hospitality experience preferred • Customer Service experience • Knowledge of health department standards of food sanitation and safety practices Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Night Auditor  

    - Tuscaloosa
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be... Read More
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they  are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in  • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be  opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer  • Responds promptly to any guest inquiries or complaints  • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned  Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major  highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Bartender  

    - Pigeon Forge
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be... Read More
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

     

    Primary Responsibilities  • Greet guests; take beverage orders from the restaurant servers or directly from guests • Mix drinks, cocktails and other bar beverages as ordered and in compliance with company  standards • Check identification of guests to verify age requirements for purchase of alcohol  • Handle an assigned house bank and follow all cash handling procedures • Collect payment for drinks served and balance all receipts • Ensure that the assigned bar area is fully equipped with tools and products needed for mixing  beverages and serving guests • Prepare inventory or purchase requisitions as needed to replenish supplies • Serve snacks or food items to guests seated at the bar where appropriate • Demonstrate a thorough knowledge of food and beverage products, menus and promotions • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and  windows, etc. as needed • Provide guidance to guests on resort activities, dining options and general resort and regional  information • Other duties as assigned Education/Experience • High school diploma or GED required • One year prior experience required • Hospitality experience preferred • Excellent oral communication skills required • Positive interpersonal skills required • State applicable health and/or alcohol compliance card • Ability and flexibility to work various shifts including nights, weekends, and holidays Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Maintenance Technician  

    - Knoxville
    Job DescriptionJob Description Position Summary:The Maintenance Techni... Read More
    Job DescriptionJob Description

     

    Position Summary:

    The Maintenance Technician plays a crucial role in the operations of Kana Hotel Group. This position entails assisting in the maintenance, repair, and troubleshooting of mechanical systems and equipment at our facility in Knoxville, Tennessee and the owner’s home in Lenoir City, TN.

    Description of the role:
    The Mechanical Technician at Kana Hotel Group in Knoxville, Tennessee will be responsible for performing general repairs that do not require a specialized technician in a commercial building and personal residence. This includes tasks such as replacing light bulbs, repairing drywall, painting, and fixing doors and other building fixtures. The role also involves routine maintenance on building systems to ensure they are functioning properly.

    Responsibilities:
    - Follow and complete a building inspection checklist meticulously. –  Oversee a maintenance log in the front office and promptly address any issues. - Identify and resolve safety hazards throughout the building. - Report any problems that may affect guest satisfaction to the Manager. - Proactively ensure that no rooms are negatively impacted by minor maintenance problems. - Maintain cleanliness in the storage area daily. - Perform preventive duties to minimize potential issues. - Clean and replenish the pool and spa. - Ensure all equipment in the exercise room is in good working order. - Seek assistance from the appropriate professionals for complex problems. - Manage stock levels of maintenance and housekeeping supplies. - Secure all storage areas before the end of the day. - Properly store newly delivered supplies in their designated areas. - Verify the functionality of all exterior lights. - Eliminate visible weeds and maintain well-kept sidewalks. - Regularly clean the filters on all HVAC units throughout the building. - Utilize a pressure washer to clean the sidewalks effectively. - Regularly maintain all smoke alarms (every three months). - Fulfill any additional duties as assigned.

    Requirements:
    - High school Diploma/GED is required. - Prior experience in the hospitality industry is preferred. - Completion of a craft apprenticeship or relevant maintenance experience is ideal. - An AA degree in mechanical, electrical, or industrial maintenance is a plus. - Knowledge of general carpentry and repair, including minor electrical, plumbing, and drywall repairs. - Proficiency in using both hand tools and power tools. - Strong organizational and time management skills. - Self-motivated and capable of working independently. 

    Benefits:
    - Compensation $25 per hour. - Paid time off for company recognized holidays. - Paid vacation time based on years of continuous service: 1 week after 1 year, 2 weeks after 3 years, 3 weeks after 8 years. - Choice of several Medical, Dental, and Vision Insurance plans with $450/month total employer contribution. - Option to enroll in supplemental insurance products, including Life, Short and Long-term Disability, Accident, and Hospital Indemnity plans - 401(k) with a generous employer matching contribution.

     About the Company:
    Kana Hotel Group is a reputable hospitality company dedicated to providing exceptional service to its guests. Join our team and be part of a company that values its employees and offers opportunities for growth and development.

    Read Less
  • Hotel Guest Service Representative  

    - Madison County
    Kana Hotel Group Kana Hotel Group's mission is to be one of the most a... Read More
    Kana Hotel Group Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Primary Responsibilities Greet guests and perform check-in/out procedures Follow all cash and credit card procedures required by hotel and brand standard Check house count to determine the rooms available for the day Review credit limit exception report Offers alternate solution if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience Experience handling cash and credit card procedures Attention to detail Knowledge of the hotel layout, all amenities offered, and all procedures Read Less
  • Guest Service Representative  

    - Savannah
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be... Read More
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest  who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to  guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest  demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating• Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays* Hilton and Pep experience a plus  Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major  highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Job DescriptionJob DescriptionTHIS IS A WEEKEND ONLY POSITIONKana Hote... Read More
    Job DescriptionJob DescriptionTHIS IS A WEEKEND ONLY POSITIONKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest  who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to  guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest  demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work . WEEKEND ONLY POSITION Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major  highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Guest Service Representative ( FULL-TIME 3p-11p)  

    - Louisville
    Job DescriptionJob DescriptionTHIS POSITIONS REQUIRES WEEKENDS!!!Kana... Read More
    Job DescriptionJob DescriptionTHIS POSITIONS REQUIRES WEEKENDS!!!Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest  who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to  guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest  demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility. WEEKENDS ARE REQUIRED Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major  highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Hotel Room Attendant  

    - Louisville
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be... Read More
    Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental401K Immediate Pay- earned wage access!Vacation timeSick timeHoliday pay Bonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurance Primary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is  done  • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out  rooms immediately  • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned  within 25 minutes. • Obtains executive housekeeper’s signature on his/her work assignment sheet • Vacuums & sweeps carpets & floors • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills,  vents, etc.)  • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies• Inspect rooms for safety hazards & for the operating conditions of equipment  • Check for damaged linens • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the  room) to a supervisor  • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering  newspapers or cleaning a spill) • Maintain cleanliness of storage rooms & stocks cart  • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry • Record room status on work assignment sheets • Other duties as assigned  Education/Experience • Previous housekeeping experience required • Attention to detail • Previous customer service experience• Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • Guest Service Representative  

    - Cook County
    Kana Hotel Group Kana Hotel Group's mission is to be one of the most a... Read More
    Kana Hotel Group Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Greet guests and perform check-in/out procedures Follow all cash and credit card procedures required by hotel and brand standard Check house count to determine the rooms available for the day Review credit limit exception report Offers alternate solution if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience High school diploma or GED preferred One year hospitality experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Knowledge of the hotel layout, all amenities offered, and all procedures Read Less

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