Kalahari Resorts Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas. By applying here, you may be considered at any of the resorts, according to your preference. This is a working internship, open to students ranging from juniors and seniors in high school to incoming freshmen, sophomores and juniors in college. Geared toward those ready to dip their toes into the hospitality pool, this is an excellent introduction to the industry. Salary: $16.25/hour Below are the different departments that offer the Hospitality Introduction program: ROOMS - FRONT OF HOUSE and BACK OF HOUSE Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Hospitality Introduction opportunities within our Rooms internship: As our first point of contact, the front office team sets the tone for a guests stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff. Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different opportunities in Housekeeping, Common Area, or Laundry. KALAHARI EXPERIENCE CENTER (Wisconsin Only) The Wisconsin Dells resort houses a state-of-the-art call center for all inbound telephone communication, including the booking of many of our reservations. Working as a guide, the goal is to enhance the guest experience starting with the first call. WATERPARK This role is generally reserved for majors such as Park
Read Less
