We are looking to hire a Guest Service Representative with open availability to help us keep growing. If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today!
Responsibilities:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stayRespond to guest requests and emergenciesReconcile all accounts in a timely mannerSchedule guest wake-up calls and reservations for the following dayRespond to guest inquiries, concerns and complaints as neededAnswer phones and place reservationsMaintaining hotel cleanlinessQualifications:
Excellent communication and math skills2+ years' experience in customer service or hospitalityAble to learn computer functions and other on-the-job skillsStrong eye for detailsGood problem-solving skillsAbility to multitaskSolid customer service skillsStrong written and verbal communication skillsExceptional customer service skillsFlexible scheduleJob Types: Part-time
Pay: $11.00 - $12.00 per hour
COVID-19 considerations:
We work behind plexiglass and offer masks and gloves
