Job DescriptionJob DescriptionLocation: Hamilton, OH
Employment Type: 1st Shift, Full-time, temp-to-hireJob Brief
Kable Workforce Solutions is hiring a Level 2 Network Engineer for our client. This role is responsible for triaging and resolving escalated network incidents, implementing standard network changes, and maintaining system performance within established SLAs. Duties include performing root-cause analysis, managing firewall and router configurations, supporting VPNs and VLANs, conducting equipment maintenance, and providing on-site “Smart Hands” assistance in the data center.What’s a Typical Day Like?Triage and resolve escalated network incidents (performance, connectivity, security events) within SLA; drive root-cause analysis and corrective actions.Implement and validate standard changes: switch/router configs, ACLs, VPNs, VLANs, QoS, wireless, load balancing, and firewall rules following change-control.Maintain and improve monitoring/alerting and capacity baselines; perform routine patching and upgrades on supported network platforms.Provide “Smart Hands” support in the data center: racking/cabling, power cycles, device swaps, loopbacks, and onsite validation for remote engineers.Create/update runbooks, diagrams, and post-incident reports; contribute to knowledge articles for Tier 1/Service Desk handoffs.Partner with Tier 3 on project work (migrations, new site turn-ups, cloud connectivity) and on hardening/standardization initiatives.Participate in a shift/on-call rotation to support a 24×7×365 NOCWhat Are the Requirements of the Job?3–5+ years in network support (MSP/NOC or enterprise), with solid troubleshooting across L2/L3 (VLANs, STP, EtherChannel, routing protocols), IPv4/IPv6, DHCP/DNS, NAT, VPN (IPsec/SSL), and wireless fundamentals.Hands-on with firewalls, switches/routers, and site-to-site/client VPNs; experience applying change control and documenting configs.Familiarity with monitoring/ticketing tools (e.g., SolarWinds/PRTG, ServiceNow/Jira) and interpreting logs/pcaps.Strong customer communication; proven ownership of tickets through resolution and RCA write-ups.Preferred: CCNA/CCNP (or equivalent), Network+, PCNSA/NSE4, or similar; basic scripting (Python/PowerShell) a plus.Able to work on-site in Cincinnati/Hamilton, OH data center as needed; occasional travel to client sites and the secondary facility (Pittsburgh, PA).Exposure to cloud/networking (AWS/Azure VPC/VNet, ExpressRoute/VPN), SD-WAN concepts, and segmentation/Zero Trust.Experience supporting colocation customers and multi-tenant environments.NOC environment with shift coverage and potential nights/weekends/holidays per rotation; overtime as incidents demand.Ability to work in fast-paced environment.Ability to move or lift up to 50+ lbs.Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.Ability to utilize hand/eye coordination.Capability to stand for prolonged periods of timeCommunication skills.Why Choose Kable Workforce Solutions?Weekly PayExclusive Access Opportunities to V.I.P. VaultDay 1 BenefitsVarious Bonus OpportunitiesEligibility for Employee of the Month RewardsHow to Apply And Next Steps?
Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions
For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
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