About K Group Companies
K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating back to 1980. We support customers across the United States by delivering innovative, high-quality technology solutions across managed IT, physical security, and integrated services.
As a third-generation, family-owned business, we’ve built our reputation on long-term relationships, trusted expertise, and a commitment to doing things the right way for our customers and for each other.
We believe great work happens when people feel connected to their purpose, their team, and their growth.
Why K Group Companies?
At K Group Companies, culture is built on long-standing relationships, both with our customers and with each other.
Our team is made up of people who take pride in solving problems, supporting one another, and delivering work that reflects the standards we’ve built our reputation on. Whether it’s designing secure environments for customers, supporting critical IT infrastructure, or collaborating across teams, we operate as one organization working toward shared success.
We also believe work should be fulfilling and enjoyable. From friendly gaming competitions in our Team Zone arcade to grabbing lunch together in the community, we value connection and teamwork just as much as technical excellence.
What you can expect here:
A family-owned company with deep roots in West MichiganA trusted advisor culture built over 40+ years of relationshipsThe opportunity to work across diverse, real-world technology environmentsA team-oriented culture grounded in accountability, collaboration, and pride in workmanshipA workplace where people genuinely know and support each otherWe believe we are better together, and that belief shows up in everything we do.
Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. This position does not offer employment visa sponsorship now or in the future. This role is 100% onsite in Grand Rapids, Michigan. No third-party recruiters, agencies, or C2C arrangements.
Role Overview
The Junior AI & Automation Engineer is a hands-on builder role within K Group’s AI and Automation practice. This role focuses on the design, construction, and iteration of automation workflows, AI-assisted integrations, and internal tooling that the practice delivers to clients and deploys internally.
This is not a help-desk role. It’s not a ticket queue. It’s a make-things-work role for someone who gets excited about connecting systems that weren’t designed to talk to each other — and figures out what’s possible when they do. The ideal candidate thrives on turning ambiguous problems into working, practical systems and takes ownership of what they build.
Core Responsibilities
Automation & Workflow Engineering
Design, build, and maintain automation workflows using n8n, APIs, and webhook-based integrations across business platforms.Develop AI-assisted pipelines including document processing, classification, notification routing, and data transformation workflows.Connect disparate systems — CRMs, ticketing platforms, ERPs, communication tools — that weren’t designed to work together.Build and iterate on internal tools that reduce manual effort and create measurable operational efficiencies for K Group and its clients.Client Delivery Support
Assist with delivery execution on AI/automation client engagements under the direction of practice leadership.Participate in client discovery sessions as a technical contributor, supporting needs assessment and solution scoping.Translate defined business requirements into working systems and document outcomes clearly for client and internal stakeholders.Contribute to reusable delivery frameworks, templates, and runbooks that allow the practice to scale across multiple client engagements.Internal Enablement
Build lightweight dashboards and front-end tools that surface automation outputs to non-technical users.Document what you build — workflows, integration maps, configuration notes — so solutions are maintainable and transferable.Support internal AI adoption by contributing to training materials and usage playbooks as the practice grows.What Success Looks Like — Year One
To be defined collaboratively with leadership. Initial indicators may include:
Production-grade automation workflows deployed for internal K Group operations.At least two client delivery engagements contributed to or completed on time and within scope.Reusable workflow templates or delivery components documented and handed off to the practice library.Clear growth path identified toward a senior engineering role within the AI & Automation practice.Experience & Qualifications
Has built something for the joy of building it — a homelab, a personal automation, a self-hosted stack, a side project. Show us something.Comfortable working with APIs, webhooks, and JSON without needing a tutorial for every call.Familiar with Linux environments and capable of reading documentation when there’s no walkthrough available.Communicates clearly — can explain what something does and why it was built that way.Doesn’t need a strict playbook. Figures things out.Bonus qualifications:
Hands-on experience with n8n, Make (Integromat), Zapier, or similar automation platforms.Familiarity with AI/LLM tooling — OpenAI API, Ollama, Anthropic, LangChain, or similar.Python or JavaScript scripting at a working level (not a developer, but comfortable in code).Background in IT, MSP, sysadmin, or network environments.Docker or self-hosted deployment experience.Reporting & Structure
Reports to: Director of Engineering
Team: AI Enablement Team
Location: Grand Rapids, MI
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About K Group Companies
K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating back to 1980. We support customers across the United States by delivering innovative, high-quality technology solutions across managed IT, physical security, and integrated services.
As a third-generation, family-owned business, we’ve built our reputation on long-term relationships, trusted expertise, and a commitment to doing things the right way for our customers and for each other.
We believe great work happens when people feel connected to their purpose, their team, and their growth.
Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. This position does not offer employment visa sponsorship now or in the future. This role is 100% onsite in Grand Rapids, Michigan. No third-party recruiters, agencies, or C2C arrangements.
Why K Group Companies?
At K Group Companies, culture is built on long-standing relationships, both with our customers and with each other.
Our team is made up of people who take pride in solving problems, supporting one another, and delivering work that reflects the standards we’ve built our reputation on. Whether it’s designing secure environments for customers, supporting critical IT infrastructure, or collaborating across teams, we operate as one organization working toward shared success.
We also believe work should be fulfilling and enjoyable. From friendly gaming competitions in our Team Zone arcade to grabbing lunch together in the community, we value connection and teamwork just as much as technical excellence.
What you can expect here:
A family-owned company with deep roots in West MichiganA trusted advisor culture built over 40+ years of relationshipsThe opportunity to work across diverse, real-world technology environmentsA team-oriented culture grounded in accountability, collaboration, and pride in workmanshipA workplace where people genuinely know and support each otherWe believe we are better together, and that belief shows up in everything we do.
Role Overview
The AI Automation Engineer is a core technical delivery resource within K Group’s AI and Automation practice. Working alongside the AI Enablement Team and practice leadership, this role leads the design, build, and ongoing optimization of AI-powered solutions for both internal operations and external client engagements. The engineer translates scoped strategy into production-grade systems, contributes to internal adoption efforts, and helps build the repeatable frameworks that allow the practice to scale.
This is a builder role first. The ideal candidate thrives on turning complex business requirements into working, measurable systems — and takes pride in delivering solutions that are practical, responsible, and built to last.
Core Responsibilities
Automation & Workflow Engineering
Design, build, and maintain AI-powered automation workflows using n8n, Python, and integrated APIs including ConnectWise, Microsoft 365, SharePoint, and others.Develop intelligent systems including multi-stage AI classification pipelines, automated compliance and billing review processes, and notification-driven monitoring tools.Implement provider-abstracted AI architectures supporting OpenAI, Ollama, and other LLM providers with configurable confidence thresholds and fallback logic.Build and iterate on internal tools that reduce manual effort, improve data accuracy, and create measurable operational efficiencies.Client Delivery & Engagement Support
Lead delivery execution for AI/automation client engagements — managing implementation, iteration, and ongoing optimization through to completion in coordination with the practice team.Participate in client discovery sessions as a technical resource, contributing to needs assessment, feasibility evaluation, and solution design under the direction of practice leadership.Translate scoped business requirements into working systems and present delivery results to client stakeholders including operations leads and project sponsors.Build reusable delivery frameworks, templates, and documentation that allow AI consulting engagements to scale efficiently across multiple clients.
Enablement & Adoption
Support AI adoption across internal teams by building training materials, playbooks, and purpose-built tools that make AI accessible to non-technical staff.Track and report on AI adoption metrics, connecting usage data to business outcomes rather than vanity metrics.Contribute to responsible AI use and utilization efforts — including Microsoft 365 Copilot — supporting the governance frameworks and usage guidelines established by practice leadership.What Success Looks Like — Year One
To be defined collaboratively with leadership. Initial indicators may include:
Production-grade automation workflows deployed for internal K Group operations.Client delivery engagements completed on time and within scope with documented outcomes.Reusable delivery frameworks and templates in place for at least two service offering types.AI adoption metrics established and actively tracked across internal teams.Contributed to AI utilization efforts, including Microsoft 365 Copilot, with adoption measurably improving across internal teams.Experience & Qualifications
Hands-on expertise in AI/automation platforms — n8n, LLM integrations, workflow orchestration, API development.Proficiency with Python and modern integration patterns across business platforms including ConnectWise, Microsoft 365, and SharePoint.Experience building production-grade systems — not just proof-of-concept tools — with attention to reliability, documentation, and maintainability.Strong communicator capable of presenting technical work and outcomes to non-technical stakeholders.Comfortable working within a defined strategic framework while exercising autonomy in execution and delivery decisions.MSP or technology services background preferred.Reporting & Structure
Reports to: Director of Engineering
Team: AI Enablement Team
Location: Grand Rapids, MI
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