JW Hicks, Inc. is an American manufacturing/design company located in Northern Indiana specializing in high technology ceramic products for the metals industry. Currently we are looking to add a Technical Service Representative to our team. This person will serve as primary contact for customers regarding products and services supplied by JW Hicks. The ideal candidate is someone with a strong mechanical aptitude, the ability to troubleshoot technical problems, the ability to communicate with various customers in either technical details or layman’s terms and has a heart for “Doing it Right.”
Primary Responsibilities
Ensure proper use of JWHI products on customer siteRespond to product performance issues; troubleshoot problems in conjunction with JWHI Engineering and Application groupsMaintain and develop customer relationshipsEncourage/teach customers to follow proper standard operating procedures and safety featuresMinimum Qualifications
2-year technical degree or equivalent experienceAbility and willingness to travel up to 35% of the timeStrong interpersonal skillsFamiliarity with ISO standardsBasic computer literacy (Word, Excel, PowerPoint and Access)Excellent communication skills with the ability to relate to all levels of the customer organizationAbility and willingness to learnPreferred Qualifications
4-year degree in Technical System Management, Mechanical Engineering, or equivalent area of study2 years’ Industry experience (shipyard, steel mill, or some other manufacturing plant/factory experience)Competence in interpreting mechanical drawingsSteel flow control experience beneficialAbility to use computer software to analyze data and produce reportsAbility to use precision measuring equipmentReport Writing SkillsUnderstanding of statistics and process controlFamiliarity with OSHA industrial safety standardsBenefits
401 (k)Health, dental, vision and life insurancesPaid time off: holiday, vacation and personal daysReferral programTuition reimbursementProduction bonuses and profit sharing\nCompany DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessJW Hicks is looking for a capable, motivated Mechanical Assembly Manager/Machine Shop Manager to join our growing team in our Knox, IN location. This individual will be responsible for production of complete mechanical systems, spare parts, and component refurbishment through on site manufacturing and external procurement. Systems include fabrications, machined parts, castings, hydraulics components, and hardware used in valves in an industrial environment. Candidate should be familiar with machining operations and fabrication, be skilled in drawing interpretation, procurement administration, scheduling, and quality control in an ISO certified environment. An ideal candidate at JW Hicks is someone who enjoys the challenge of running a small “business within a business”, has a strong business acumen and an entrepreneurial spirit.
Job Responsibilities:
Supervise 5-6 skilled hourly employeesCoordinate internal and external activities to meet required deadlinesAcquire needed raw materials and components manufactured by subcontractorsAssemble various mechanical systems with manufactured/purchased subcomponentsOversee manufacture of spare parts to support customer installed OEM equipmentManage Quality System for all mechanical systems and individual componentsCommunicate frequently with the Engineering Department, Sales Department, and Technical RepresentativesResponsible for department P&L
Required Qualifications:
5 – 10 years’ minimum experience2 – 4-year degree in Mechanical Engineering, Mechanical Engineering Technology or similar formal training and equivalent work experienceProven ability to read and interpret blueprints and technical drawingsExperience with machining operations and fabricationStrong organizational, project management and time management skillsProficient with MS Office productsExperience with Quality ControlAbility to use sound technical concepts for problem solving
Preferred Qualifications:
Machine shop management experience beneficialExperience in an ISO certified environmentHands on machine operations experience a plus\nCompany Description
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessJW Hicks is looking for a capable, motivated Mechanical Assembly Manager/Machine Shop Manager to join our growing team in our Knox, IN location. This individual will be responsible for production of complete mechanical systems, spare parts, and component refurbishment through on site manufacturing and external procurement. Systems include fabrications, machined parts, castings, hydraulics components, and hardware used in valves in an industrial environment. Candidate should be familiar with machining operations and fabrication, be skilled in drawing interpretation, procurement administration, scheduling, and quality control in an ISO certified environment. An ideal candidate at JW Hicks is someone who enjoys the challenge of running a small “business within a business”, has a strong business acumen and an entrepreneurial spirit.
Job Responsibilities:
Supervise 5-6 skilled hourly employeesCoordinate internal and external activities to meet required deadlinesAcquire needed raw materials and components manufactured by subcontractorsAssemble various mechanical systems with manufactured/purchased subcomponentsOversee manufacture of spare parts to support customer installed OEM equipmentManage Quality System for all mechanical systems and individual componentsCommunicate frequently with the Engineering Department, Sales Department, and Technical RepresentativesResponsible for department P&L
Required Qualifications:
5 – 10 years’ minimum experience2 – 4-year degree in Mechanical Engineering, Mechanical Engineering Technology or similar formal training and equivalent work experienceProven ability to read and interpret blueprints and technical drawingsExperience with machining operations and fabricationStrong organizational, project management and time management skillsProficient with MS Office productsExperience with Quality ControlAbility to use sound technical concepts for problem solving
Preferred Qualifications:
Machine shop management experience beneficialExperience in an ISO certified environmentHands on machine operations experience a plus\nCompany Description
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessJW Hicks is looking for a capable, motivated Mechanical Assembly Manager/Machine Shop Manager to join our growing team in our Knox, IN location. This individual will be responsible for production of complete mechanical systems, spare parts, and component refurbishment through on site manufacturing and external procurement. Systems include fabrications, machined parts, castings, hydraulics components, and hardware used in valves in an industrial environment. Candidate should be familiar with machining operations and fabrication, be skilled in drawing interpretation, procurement administration, scheduling, and quality control in an ISO certified environment. An ideal candidate at JW Hicks is someone who enjoys the challenge of running a small “business within a business”, has a strong business acumen and an entrepreneurial spirit.
Job Responsibilities:
Supervise 5-6 skilled hourly employeesCoordinate internal and external activities to meet required deadlinesAcquire needed raw materials and components manufactured by subcontractorsAssemble various mechanical systems with manufactured/purchased subcomponentsOversee manufacture of spare parts to support customer installed OEM equipmentManage Quality System for all mechanical systems and individual componentsCommunicate frequently with the Engineering Department, Sales Department, and Technical RepresentativesResponsible for department P&L
Required Qualifications:
5 – 10 years’ minimum experience2 – 4-year degree in Mechanical Engineering, Mechanical Engineering Technology or similar formal training and equivalent work experienceProven ability to read and interpret blueprints and technical drawingsExperience with machining operations and fabricationStrong organizational, project management and time management skillsProficient with MS Office productsExperience with Quality ControlAbility to use sound technical concepts for problem solving
Preferred Qualifications:
Machine shop management experience beneficialExperience in an ISO certified environmentHands on machine operations experience a plus\nCompany Description
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessJW Hicks is looking for a capable, motivated Purchasing Agent to add to our team at our Knox, IN, location (this is in person, not remote). This person will purchase materials and services, source and maintain contacts for procurement and delivery of needed products and services, maintain accurate records of all purchases and deliveries, and maintain inventory of items frequently used in production.
Responsibilities and Duties
Order materials and services
Manage purchasing information and systems.
Track receipts and evaluate supplier delivery performance.
Manage supplier relationships and service level agreements.
Administer purchasing contracts.
Monitor and manage raw material inventories.
Work with other departments to forecast required purchases.
Develop and maintain periodic reports as needed.
Perform other duties to best help the team
Required Qualifications:
Bachelor's degree or equivalent experience
Effective interpersonal skills
2-3 years’ experience with above responsibilities
Basic computer literacy and working knowledge of software programs commonly used in business.
Ability and willingness to learn
Preferred Qualifications:
Strong organizational skills
ERP experience
Experience with computer spreadsheets and databases
Awareness of packaging and transportation regulations
Familiarity with OSHA industrial standards
First aid and CPR qualifications
\nCompany DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessJW Hicks is looking for a capable, motivated Purchasing Agent to add to our team at our Knox, IN, location (this is in person, not remote). This person will purchase materials and services, source and maintain contacts for procurement and delivery of needed products and services, maintain accurate records of all purchases and deliveries, and maintain inventory of items frequently used in production.
Responsibilities and Duties
Order materials and services
Manage purchasing information and systems.
Track receipts and evaluate supplier delivery performance.
Manage supplier relationships and service level agreements.
Administer purchasing contracts.
Monitor and manage raw material inventories.
Work with other departments to forecast required purchases.
Develop and maintain periodic reports as needed.
Perform other duties to best help the team
Required Qualifications:
Bachelor's degree or equivalent experience
Effective interpersonal skills
2-3 years’ experience with above responsibilities
Basic computer literacy and working knowledge of software programs commonly used in business.
Ability and willingness to learn
Preferred Qualifications:
Strong organizational skills
ERP experience
Experience with computer spreadsheets and databases
Awareness of packaging and transportation regulations
Familiarity with OSHA industrial standards
First aid and CPR qualifications
\nCompany DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessPrimary Function(s):
Responsible for ensuring all production needs are met, shop and equipment is maintained, and inventories are in control.
Develop practices and procedures for optimizing production and reducing efficiency loss in specialty refractory shapes.
Design, procure, and supervise construction and installation of facilities, tooling, equipment and machinery for refractory shape production.
Job Responsibilities:
• Develop, maintain, and direct continual improvement of operating practices and procedures in manufacturing process.
• Develop, implement and oversee process change verifications
• Design, procure, install, test, commission and optimize facilities, tooling, machinery and equipment for refractory shape production.
• Troubleshoot problems using root cause analysis procedures and implement corrective actions.
• Maintain press-tooling inventory.
• Produce and maintain drawings.
• Keep abreast of new technologies and methodologies
• Train employees on operating procedures and process/quality control activities
Minimum Requirements
• B. S. degree in a Technical field
• Ability to use CAD software
• 3-5 years' experience in a production environment with some project management responsibilities
• Familiarity with ISO standards and the ability to use statistical data to improve processes
• Basic computer literacy
• Ability and willingness to learn
Incumbents in this position are required to demonstrate knowledge of and proficiency in job focused Safety Concepts and Procedures, Computer Use, Quality Standards, Process Operations, Technical and Maintenance Skills, and Administrative Procedures.
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessPrimary Function(s)
Responsible for planning, directing and coordinating the Human Resource functions of the Company including recruiting, hiring, overall organizational training and development, managing benefit programs and in general promoting the positive function and growth of our team.
Job Responsibilities
· Plan, develop and implement strategies for team growth in close collaboration with Executive Management
· Plan, develop and implement strategies for testing of applicants and permanent employees for skill evaluation and training needs
· Plan, develop and implement strategies for training and organizational development. This includes succession planning and teammate performance appraisals
· Manage teammate benefit programs including health and workman’s compensation, holiday, vacation, and 401(k) Plans.
· Plan, develop and implement strategies for maintaining high level of teammate morale and cohesiveness.
· Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
· Help further and maintain Company work rules and discipline procedures.
· Manage teammate records
Minimum Requirements
· Bachelor’s Degree in human resources management or related field required
· A minimum of 5 years HR or Operational Leadership experience
· Demonstrated working knowledge of COBRA, FMLA, ADA, EEOC, benefits administration, compensation and unemployment standards.
· Incumbents in this position are required to demonstrate knowledge of and proficiency in job focused Safety Concepts and Procedures, Computer Use, Quality Standards, Process Operations, Technical and Maintenance Skills, and Administrative Procedures.
Desirable Skills and/or Training
· Familiarity with OSHA industrial standards
· First aid and CPR qualifications
\nCompany Description
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read LessPrimary Function(s)
Responsible for planning, directing and coordinating the Human Resource functions of the Company including recruiting, hiring, overall organizational training and development, managing benefit programs and in general promoting the positive function and growth of our team.
Job Responsibilities
· Plan, develop and implement strategies for team growth in close collaboration with Executive Management
· Plan, develop and implement strategies for testing of applicants and permanent employees for skill evaluation and training needs
· Plan, develop and implement strategies for training and organizational development. This includes succession planning and teammate performance appraisals
· Manage teammate benefit programs including health and workman’s compensation, holiday, vacation, and 401(k) Plans.
· Plan, develop and implement strategies for maintaining high level of teammate morale and cohesiveness.
· Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
· Help further and maintain Company work rules and discipline procedures.
· Manage teammate records
Minimum Requirements
· Bachelor’s Degree in human resources management or related field required
· A minimum of 5 years HR or Operational Leadership experience
· Demonstrated working knowledge of COBRA, FMLA, ADA, EEOC, benefits administration, compensation and unemployment standards.
· Incumbents in this position are required to demonstrate knowledge of and proficiency in job focused Safety Concepts and Procedures, Computer Use, Quality Standards, Process Operations, Technical and Maintenance Skills, and Administrative Procedures.
Desirable Skills and/or Training
· Familiarity with OSHA industrial standards
· First aid and CPR qualifications
\nCompany Description
For over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace.
Company DescriptionFor over 40 years JW Hicks has been creating specialized refractory solutions for the primary metals industry. We are a Northern Indiana based manufacturer that values our teammates and their contributions to our continued success. While a position may be specific, there is great opportunity for future mobility within the company. JW Hicks employs knowledgeable and skilled people in many roles and is able to support individuals who would like to excel in their career. The Company has transparent goals and direction, and shares successes with all team members. If you are a person who gives uncommon attention to detail, takes pride in ownership and has an enterprising spirit, you will thrive in our quality-oriented workplace. Read Less