Role: Sr ServiceNow Developer
Duration: 8 months
Work Location: DC
Work Mode: Hybrid (once in 2 weeks)
Visa: Any, preferred GC/CTZ
Key Responsibilities
Architect and develop scalable HAM Pro solutions on the ServiceNow platform.
Lead the implementation of hardware lifecycle workflows, reconciliation processes, and asset normalization.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Design and configure CMDB models, asset classes, and relationships to support HAM Pro.
Design and configure CMDB models, asset classes, and relationships to support HAM Pro.
Develop and maintain custom scripts, business rules, UI policies, and flow designer logic.
Integrate HAM Pro with discovery tools (e.g., SCCM, JAMF, Tanium) and external inventory systems.
Ensure data integrity and compliance with asset governance policies.
Participate in instance transitions, upgrades, and performance tuning.
Create and maintain technical documentation, update sets, and deployment packages.
contribute to platform best practices and transition to support teams
Required Skills & Experience
10+ years of hands-on ServiceNow development experience.
Strong expertise in HAM Pro architecture and configuration.
Proven experience with CMDB, ITAM, and ITSM modules.
Proficiency in JavaScript, Flow Designer, and ServiceNow Studio.
Experience with Service Portal, Service Catalog, and Scoped Applications.
Familiarity with Agile/Scrum methodologies and DevOps practices.
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