The Manager role is critical to the success of Delivering WoW experiences to Guests at JumpWorks. It includes performing a variety of duties including: opening and closing responsibilities such as assigning tills and preparing deposits, ensuring staffing is adequate to support Guests and programs, conducting pre-shift meetings with the team, managing cleaning responsibilities, etc. Also, the Manager is tasked with ensuring the park is a safe and fun environment by conducting park walks to support the team, interact with Guests and observe and fix any problems with courts and system operations. Ultimately, the goals of the position are tied to guest satisfaction and safety along with operational efficiency that results in profitable sales.
Hourly wage or salary will be determined based on experience, availability, and your willingness to learn. The sky is the limit!
Jump for free! We're looking for smiles!
Not necessary to have work experience. We will train the right person.
Qualifications:
Associate Degree or Bachelor's Degree is requiredDemonstrate leadership in a customer eccentric environmentExcellent written and verbal communication skillsResponsibilities:
Social Media & Marketing Support: Preparing, creating, and posting content on social media to help promote our business.Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those goalsResolve customer conflicts and handle escalation proceduresProvide exceptional customer service and guest safetyCreate and manage daily processes to optimize operational efficiencyExecute on marketing goals to spread awareness of JumpWorksPerform daily managerial tasks such as: open and close the facility, assist with internal facility maintenance, etc.Build and maintain the JumpWorks vison and culture that embraces and ensures guest safety and satisfactionBe a “Community Ambassador” for JumpWorks.Assist in driving group sales and corporate eventsIdentify and research new revenue streamsHiring, Training and Scheduling.Company DescriptionSky Zone is the world’s first indoor trampoline park. We’re the inventors of “fun fitness” and the makers of trampolines as far as the eye can see. We give you one of the greatest workouts ever combined with awesome, healthy fun. We’ve been voted the number one “out of the box” workout and the “best party ever.” Experience WOW – the weightlessness of bouncing, flipping and landing in a pit filled with 10,000 foam cubes.Company DescriptionSky Zone is the world’s first indoor trampoline park. We’re the inventors of “fun fitness” and the makers of trampolines as far as the eye can see. We give you one of the greatest workouts ever combined with awesome, healthy fun. We’ve been voted the number one “out of the box” workout and the “best party ever.” Experience WOW – the weightlessness of bouncing, flipping and landing in a pit filled with 10,000 foam cubes. Read Less