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J.P. Morgan
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  • Vice President Experience Design  

    - Cook County
    hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As a Vice President Experience Design Lead in Payments Operations, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Operate with an iterative design mindset, gather and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design, accessibility guidelines and assistive technologies, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Proven ability to create visually appealing and functional designs using industry-standard tools (e.g. Figma) Proven ability interpret complex data sets and transform into actionable insights for informed decision-making Preferred qualifications, capabilities, and skills Design leadership or managerial experience Comfortable with structuring and planning design work in cross-functional contexts Prior experience designing applications within complex business domains (financial services, other) Ability to understand and articulate how technical constraints and opportunities inform design solutions Familiar with technology concepts and an understanding of various technical approaches and lifecycles. (e.g. agile development methodologies, DevOps practices, and fronend dev structures) Understand product lifecycles from a UX perspective (e.g. how user experience evolves throughout the different stages of a product's lifecycle) About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team J.P. Morgan s Commercial Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Read Less
  • Product Manager, Gateway-Payments-Vice President  

    - Fulton County
    hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager-Gateway in Merchant Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Merchant Services is the global payment processing business for JPMorgan Chase Co processing over $2.2 Trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization. The candidate is a strategic and analytical leader and is passionate about delivering solutions to clients. The candidate should have experience facilitating and influencing product, sales, and technology transformations. The candidate should possess an understanding of how corporations leverage payments and fintech services to manage and grow their business. Job responsibilities Develops a product strategy and product vision that delivers value to customers Develop and articulate a clear product strategy aligned with the company’s overall goals, focusing on the Payment Gateway product suite Work closely with engineering to define the architecture of a modular, scalable, multi-tenant gateway Drive feature development: payment routing, risk logic, Payment Service Provider integrations, merchant management portals. Collaborate with Sales, Ops, Risk/Compliance to ensure the product meets market and client-specific needs. Coordinate integrations with external PSPs, acquirers, fraud tools, CRMs, KYC/AML providers Ensure the product complies regulatory requirements. Serve as product evangelist: explain and defend product decisions, manage pre-sales demos, support onboarding of first clients Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience building or significantly scaling gateway platforms, not just integrating third-party ones. Strong technical understanding of payment flow orchestration, transaction lifecycles, and PSP API structures. Experience designing or working with features like routing logic, failover, transaction scoring, retry logic, multi-MID switching, PSP onboarding, merchant dashboards Excellent stakeholder management and communication skills - you translate complexity into clarity Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM A part of the Commercial Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion. Read Less
  • hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world s most innovative financial organizations. Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Senior Product Associate in Digital Channels Middleware Platforms team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle. Writes the requirements, epics, and user stories to support product development. Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm s risk, controls, compliance, and regulatory requirements Manages timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery Coordinate and manage stakeholders to ensure smooth delivery of product features Create presentations and documentation, including product feature release updates. Communicate with senior leadership and promote product features to align with strategic goals. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy 3+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities. Good understanding of delivery and demonstrate implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Proven organizational skills with a high level of proactive, personal initiative, good work ethic, and ability to work independently and across functional teams Excellent critical thinking and analytical skills. Excellent communication and interpersonal skills Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment. Customer focused with the ability to turn insights into action Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework. Good expertise and experience in working within an agile product delivery lifecycle Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics About Us Chase is a leading financial services firm, helping nearly half of America s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. Read Less
  • hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers. As a Senior Lead Cybersecurity Architect at JPMorganChase within CIB Payments focused on our core payment rails and SWIFT network across high value, low value and real-time payments, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains. Job responsibilities Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability Partner with Technology and Business teams to effectively model threats and mitigate risk across your coverage area Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Govern coverage area using qualitative and quantitative risk measurements Influences peers and project decision-makers to consider the use and application of leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills 8+ years of deep cybersecurity experience in complex environments Hands-on practical experience delivering enterprise level cybersecurity solutions and controls Strong advisory skills with proven experience in ensuring organizations implement secure solutions throughout their lifecycle Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.) Ability to tackle design and functionality problems independently with little to no oversight Practical cloud native experience Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture Understanding of the external threat landscape, threat actors, adversary tactics techniques, and industry trends Preferred qualifications, capabilities, and skills Experience with Payments environments including key business processes and technology trends CISSP, CASP+ or equivalent certification #CTC ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Read Less
  • hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION In 2021, JPMorgan Chase launched Morgan Health, a new business unit focused on improving the quality, equity, and affordability of employer-sponsored health care in the United States. Morgan Health pursues this strategy through investments, collaborations with the JPMC Benefits team, engagements with other market leaders, sophisticated data analytics and research, and policy advocacy. Morgan Health is headquartered in Washington, DC, with members of the team also based in New York City and Boston. To learn more about our strategy and latest developments, please visit: www.morganhealth.com. As a Senior Associate of Data Science Research within Morgan Health, you will utilize their background in statistics, programming, and health care data analytics to support initiatives across Morgan Health. The ideal candidate will be passionate about healthcare transformation and empowering data-driven decisions across the industry. You will be responsible for querying, compiling, manipulating, and synthesizing large quantities of health-related data – including medical and pharmacy claims, survey data, and biometrics. You will design creative solutions and novel methodologies that enable Morgan Health and its business partners to bring new insights to employer-sponsored insurance. Beyond strong analytics and communication skills, the ideal candidate will be a self-motivated problem-solver who enjoys working in teams and creates value by aligning data-driven insights with business objectives. Job Responsibilities: Translate business and research questions from stakeholders across Morgan Health into data-driven analytics approaches that balance precision with timeliness Proactively identify relevant data sources (including insurance claims, biometrics results, survey results, public or licensed data) and understand their context and limitations Implement creative and efficient solutions to clean, join, and analyze data within Python and SQL while adhering to HIPAA and firm-wide data use guidelines Collaborate with other data scientists and engineers to ensure code is well-documented, high-quality, efficient, scalable, and automated (when applicable) Carefully review and validate analysis findings and participate in team code reviews to ensure data quality and integrity Propose novel research questions or methodologies that solve questions relevant to employer-sponsored insurance Compile externally-facing research briefs and papers that showcase insights relevant to other employers and the broader health care industry Clearly communicate analytics concepts and insights with non-technical teammates and stakeholders Required Qualifications, Capabilities, and Skills Bachelor’s or Master's degree in a quantitative field including, but not limited to statistics, engineering, math, analytics, computer science, or economics 4+ years of professional experience in hands-on analytics work, including building and leveraging relational database structures, object-oriented coding, data wrangling, data visualization, and code versioning tools (e.g., Python, R; ggplot, seaborn, Tableau; git) Strong critical reasoning and coding skills, with a problem-solving mindset that anticipates edge cases, questions assumptions, and designs creative solutions that account for nuances in the data Experience working with real-world health care data to produce clear analytical insights Experience in applied statistics, including controlled regressions and hypothesis testing Proven ability to successfully multitask effectively and deliver accurate results with limited supervision Excellent verbal communication skills and experience creating analytics presentations for both technical and non-technical stakeholders with a strong attention to detail Team-oriented attitude and proven collaborator Preferred Qualifications, Capabilities, and Skills Master’s degree or PhD with a focus on health care analytics, health services research, data science, statistics, or engineering Health care specific experience in a payer, provider, or research setting that actively used medical and pharmaceutical claims data, including standard groupers, common data transformations, and population health metrics Experience applying more advanced applied statistical concepts, including propensity score matching, difference-in-differences, instrumental variables, and other causal inference methods in a real-world setting Experience working with unstructured data and/or machine learning techniques Extensive content knowledge of U.S. healthcare system, including understanding common business questions about the commercially insured population, value-based care, and point solutions serving the employer-sponsored insurance market Peer-reviewed research outputs in fields including applied statistics, health care analytics, informatics, and medicine ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Read Less
  • Experience Design Vice President - Legal Tools  

    - Harris County
    hackajob is collaborating with J.P. Morgan to connect them with except... Read More
    hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in the Office of Regulation and Document Governance, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Preferred qualifications, capabilities, and skills Design leadership or managerial experience ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Read Less

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