Are you a proactive, outgoing, empathetic, and intuitive individual? Do you enjoy creating positive experiences and resolving challenging situations for others? Are you a natural collaborator, fostering cooperation among your friends and colleagues?
If you answered “yes” to these questions, you may be an excellent fit for the role of Business Development Coordinator.
At Jim Winter Automotive Group, we are dedicated to making our customer service exceptional. We believe that outstanding service begins with our most valuable asset – our employees. As a well-established, family-owned business, we are searching for team members who are eager to assist our guests with a friendly and welcoming attitude, primarily over the phone.
We are currently seeking a Business Development Coordinator to engage with customers through phone, email, and instant messaging. In this role, you will work on leads from potential customers, schedule appointments with Sales Advisors to help enhance their automotive experience, and maintain ongoing communication with returning clients. Your work will involve gathering relevant information, following up on leads promptly, and providing excellent customer service within an office environment.
Responsibilities
Manage incoming and outgoing phone calls and emails with professionalism and efficiency.Work within our dealership’s call center to handle customer interactions, including follow-ups, lead generation, and service support.Conduct follow-up calls with prospects to set appointments for sales or service, while assessing customer satisfaction levels.Respond to customer inquiries received through the internet via both email and phone communications.Schedule appointments and reschedule no-show customers to maximize engagement.Contact customers according to individualized schedules based on their specific needs.Proactively follow up with existing and potential customers to generate and confirm appointment attendance.Ensure that follow-up efforts result in customers visiting the dealership.Demonstrate ethical behavior, uphold the highest standards of customer satisfaction, and maintain honesty in all customer interactions.Requirements
Ability to efficiently handle a high volume of inbound and outbound service calls, respond to internet leads, and manage call lists.A solid understanding of automotive service department operations.Strong organizational skills to effectively manage tasks and customer relationships.Benefits
Competitive salary ranging from $42,000 to $50,000 per year.Opportunity to work in a supportive, family-owned environment.Meaningful role contributing to excellent customer experiences in the automotive industry.About the Company
Jim Winter Automotive Group is a proud family-owned business based in Jackson, MI, committed to delivering outstanding automotive service to our community. We believe our employees are our greatest resource and strive to cultivate a positive, teamwork-oriented work environment where every team member can grow and succeed.
Next Steps
Submit your resume through this job posting portal.Set aside 10-15 uninterrupted minutes to complete our pre-interview survey. Please note, you may need to copy the link below into a browser (preferably on a PC or tablet): https://go.cultureindex.com/p/kDhqUj2ADllnxParWe'll be in touch shortly after receiving the resume and completed survey
Required Qualifications
Ability to handle a high volume of inbound and outbound service calls and respond to internet leads efficiently.Solid understanding of automotive service department operations.Strong organizational skills to effectively manage tasks and customer relationships.
Preferred Qualifications
1+ years of experience in automotive customer service. Read LessAuto Dealership Controller
Join a Team Built on Precision and Strategy
Are you a detail-oriented Leader who thrives on accuracy and technical mastery. If you are thorough, proactive and move with intentionality, you will find a home on our growing team. We value your ability to research, maintain a high standard of technical expertise, and provide the steady, logical oversight necessary to Lead our dealership's financial success in the accounting office.
Job Summary
We are seeking a high-level Controller/Office Manager to lead our financial and administrative operations at Jim Winter Buick GMC Cadillac. This role is a vital partner to ownership, combining strategic financial oversight with hands-on leadership of our accounting team. You will ensure the dealership’s operational efficiency while maintaining strict financial integrity.
Key Responsibilities
Financial Integrity: Prepare and submit accurate monthly financial statements to General Motors and dealership leadership.Team Leadership: Supervise and mentor office staff to ensure high productivity and a positive work culture.Financial Operations: Manage AP/AR, payroll, bank reconciliations, and vehicle floor plan financing.Operational Support: Partner with Department Managers to analyze profitability and control expenses.Compliance: Oversee HR administrative tasks and ensure compliance with all federal, state, and manufacturer regulations.Required Qualifications
Experience: 3–5+ years of automotive dealership accounting/controller experience.Software Proficiency: Candidates with experience in Reynolds & Reynolds or Tekion are strongly preferred.Proficiency in Federal and Michigan Tax filing requirements & processProficiency in payroll / HR lawsTechnical Skills: Advanced proficiency in Microsoft Excel.Leadership: Proven ability to lead a team in a fast-paced retail environment.Exhibits the Jim Winter Core Values (B.A.S.I.C.S.), below.Selection Process
· As part of our commitment to placing people in roles where they will naturally thrive, all applicants will be required to complete a Culture Index survey. This brief assessment helps us understand your unique work style and strengths.
· Please copy/paste this link or click on it to complete the survey
o https://go.cultureindex.com/p/Lq1nCf0vDaUncoI0
Compensation & Benefits
Total Earning Potential: $85,000 – $150,000+ per year.Structure: Competitive base salary plus a Bi-Annual Bonus based on dealership profitability.Benefits: Comprehensive medical, dental, and vision insurance, plus a 401(k) plan with company match.Environment: A professional, stable work environment within a family-owned dealership.Target Start Date
We are looking for the right fit for our team. The start date is flexible, though we prefer to have the position filled on or before August 1, 2026.
Our Core Values: BASICS
At Jim Winter Automotive Group, we pride ourselves on being "Winter-ized." Our culture is built on the BASICS:
Boundaryless: We serve our guests' needs over short-term goals and find ways to say "Yes."Accountable: We take responsibility for our careers and company, setting SMART goals to get it right the first time.Service: We create lifelong customers by doing the difficult things other dealers won't.Integrity: We do what is right, not what is easy, and always act in a professional, honest manner.Commitment: We hire the area's best team to provide a "Best in Class" experience.Stability: We bring negatives up and positives down (no gossip) and invest in our team for the long term.Read Less
Auto Sales & Leasing Rainmaker
Location: Jim Winter Auto Group | Jackson, Michigan
Employment Type: Full-Time (42–50 hours/week)
Are you:
A Great Communicater with charisma and poise?A people-first, exceptional guest experience creator?An optimistic deal-maker, eager to build relationships and make dreams come true?Driven by commission where your hustle dictates your paycheck?Able to juggle multiple deals and move fast?Able to absorb training and learn new technologies quickly?
If you answered “yes,” we might have the perfect role for you!
Requirements:
Keep basic notes and complete a short daily CRM workplanSell 10+ vehicles per monthStrong written and verbal communication skills (including digital outreach)Excellent time management skillsWork with all departments to uphold our stress-free buying experience
Schedule:
Monday–Friday: 9 AM – 6 PM (with one day: 11 AM – 8 PM)Alternating Saturdays: 9 AM – 3 PM
What’s in it for You:
Competitive Compensation + Commission OpportunitiesHealth Benefits401(k) with Company MatchProfit SharingPaid Time Off & HolidaysNext Step: Culture Index Survey (REQUIRED)
No candidates will be considered without completing the following Culture Index Survey. GIVE YOURSELF 10-15 minutes UNINTERRUPTED to complete the survey (you may need to copy link to your browser):
https://go.cultureindex.com/p/jo9klpj6bHzrvpn
About Us:
Jim Winter Auto Group has been built on Integrity, Legacy, and Tradition. We deliver excellence in sales and service to every guest, on every visit. We believe that the real difference in dealerships is People and Service.
We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds and experiences.
Ready to succeed and help people make great decisions?
Start your journey with Jim Winter Auto Group today!
Jim Winter Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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